{"id":100939,"date":"2025-07-02T16:10:49","date_gmt":"2025-07-02T08:10:49","guid":{"rendered":"https:\/\/blog.easyparcel.com\/my\/?p=100939"},"modified":"2025-08-26T15:04:16","modified_gmt":"2025-08-26T07:04:16","slug":"sme-shipping-mistakes","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/sme-shipping-mistakes\/","title":{"rendered":"6 Common Mistakes SMEs Make with Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"100939\" class=\"elementor elementor-100939\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-893438d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"893438d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6817a7a elementor-widget elementor-widget-text-editor\" data-id=\"6817a7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Running a small online business in Malaysia? Whether you\u2019re selling cute gifts, trendy fashion, or delicious snacks, <strong>shipping is key to keeping customers happy<\/strong>.<\/p><p>But let\u2019s be honest \u2014 one small mistake can lead to delays, damage, or lost trust issue. Here are<strong> the most common shipping mistakes SMEs make<\/strong> \u2014 and <strong>how you can avoid them easily<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec093fe elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"ec093fe\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h4>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__ec093fe\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__ec093fe\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__ec093fe\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f85bb5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9f85bb5\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa7682 elementor-widget elementor-widget-heading\" data-id=\"4aa7682\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #1: Using Only One Courier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8147d elementor-widget elementor-widget-image\" data-id=\"4d8147d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/357262182945295889\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"205\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/using-only-one-courier-1-300x205.jpg\" class=\"attachment-medium size-medium wp-image-100950\" alt=\"shipping mistakes SMEs - Using Only One Courier\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/using-only-one-courier-1-300x205.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/using-only-one-courier-1.jpg 626w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14cad54 elementor-widget elementor-widget-text-editor\" data-id=\"14cad54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/461196818110167309\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4900141 elementor-widget elementor-widget-text-editor\" data-id=\"4900141\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img decoding=\"async\" class=\"emoji\" role=\"img\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/274c.svg\" alt=\"\u274c\" \/> <strong>The Mistake: <\/strong><\/p><p>Relying on just one delivery service all the time.<\/p><p><strong><img decoding=\"async\" class=\"emoji\" role=\"img\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/26a0.svg\" alt=\"\u26a0\ufe0f\" \/> Why It\u2019s Bad: <\/strong><\/p><p>You might be missing out on cheaper, faster, or more reliable couriers\u2014especially for East Malaysia or international deliveries.<\/p><p><strong> <img decoding=\"async\" class=\"emoji\" role=\"img\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/2705.svg\" alt=\"\u2705\" \/> How to fix it: <\/strong><\/p><p>Use <a href=\"https:\/\/blog.easyparcel.com\/my\/shipping-for-fashion-store\/\"><strong>EasyParcel<\/strong><\/a> to compare prices and choose the best courier (like<a href=\"https:\/\/blog.easyparcel.com\/my\/pos-laju-insurance-fee\/\"><strong> Pos Laju<\/strong><\/a>,<a href=\"https:\/\/blog.easyparcel.com\/my\/send-parcel-with-jnt-express\/\"> <strong>J&amp;T<\/strong><\/a>, <a href=\"https:\/\/blog.easyparcel.com\/my\/ninja-van\/\"><strong>Ninja Van<\/strong><\/a>, etc.) for your parcel. Then you can avoid the SME shipping mistakes!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-415a62d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"415a62d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2752d3c elementor-widget elementor-widget-heading\" data-id=\"2752d3c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #2: Wrong or Incomplete Address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57bde1 elementor-widget elementor-widget-image\" data-id=\"f57bde1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/921900986234415841\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/incomplete-address-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-100955\" alt=\"Wrong or Incomplete Address\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/incomplete-address-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/incomplete-address-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/incomplete-address-1.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ba3d4 elementor-widget elementor-widget-text-editor\" data-id=\"28ba3d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/921900986234415841\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-414f68c elementor-widget elementor-widget-text-editor\" data-id=\"414f68c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u274c <strong>The mistake: <\/strong><\/p><p>Typing the wrong address or leaving out details like the recipient\u2019s phone number.<\/p><p><strong>\u26a0\ufe0f Why It\u2019s Bad: <\/strong><\/p><p>Your parcel could be delayed or delivered to the wrong person.<\/p><p><strong> \u2705 How to Fix It: <\/strong><\/p><p>Always double-check:<\/p><ul><li>Full address<\/li><li>Postcode<\/li><li>Receiver\u2019s phone number<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac5681 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7ac5681\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d251c1 elementor-widget elementor-widget-heading\" data-id=\"8d251c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #3: Bad Packaging<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-887de4f elementor-widget elementor-widget-image\" data-id=\"887de4f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/44754590020085928\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/bad-packaging-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-100956\" alt=\"Bad packaging\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/bad-packaging-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/bad-packaging-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/bad-packaging-1.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd3668 elementor-widget elementor-widget-text-editor\" data-id=\"1fd3668\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/44754590020085928\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8271878 elementor-widget elementor-widget-text-editor\" data-id=\"8271878\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u274c The mistake: <\/strong><\/p><p>Using low-quality boxes, skipping bubble wrap, or not sealing items properly.<\/p><p><strong>\u26a0\ufe0f Why It\u2019s Bad: <\/strong><\/p><p>Damaged items = refunds, returns, and lost trust.<\/p><p><strong>\u2705 How to Fix It: <\/strong><\/p><ul><li>Use strong boxes or plastic flyers<\/li><li>Wrap fragile items with bubble wrap or foam<\/li><li>Add \u201cFragile\u201d stickers when needed<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2728a3c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2728a3c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd68931 elementor-widget elementor-widget-heading\" data-id=\"bd68931\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #4: Not Giving Tracking Number<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ff032 elementor-widget elementor-widget-image\" data-id=\"f7ff032\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/24136547998319955\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/Not-giving-tracking-Number-1-300x200.jpg\" class=\"attachment-medium size-medium wp-image-100960\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/Not-giving-tracking-Number-1-300x200.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/Not-giving-tracking-Number-1.jpg 626w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b090380 elementor-widget elementor-widget-text-editor\" data-id=\"b090380\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/24136547998319955\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f381fd elementor-widget elementor-widget-text-editor\" data-id=\"2f381fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u274c <strong>The mistake: <\/strong><\/p><p>One of the SME shipping mistakes is you send the parcel but don\u2019t give the number tracking to your customer.<\/p><p><strong> \u26a0\ufe0f Why it\u2019s bad: <\/strong><\/p><p>Customers will keep asking, \u201cWhere is my parcel now?\u201d<\/p><p><strong>\u2705 How to fix it: <\/strong><\/p><p>Always share the tracking number. If using <a href=\"https:\/\/blog.easyparcel.com\/my\/track-parcels\/\"><strong>EasyParcel<\/strong><\/a>, tracking can be sent to customers automatically through <strong>Email,<a href=\"https:\/\/blog.easyparcel.com\/my\/tracking-sms\/\"> SMS<\/a> or WhatsApp<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a8b21 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"61a8b21\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22237ab elementor-widget elementor-widget-heading\" data-id=\"22237ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #5: Late Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64dc80a elementor-widget elementor-widget-image\" data-id=\"64dc80a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/328340629137962859\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"199\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/late-shipping-1-300x199.jpg\" class=\"attachment-medium size-medium wp-image-100968\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/late-shipping-1-300x199.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/late-shipping-1.jpg 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914165a elementor-widget elementor-widget-text-editor\" data-id=\"914165a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/328340629137962859\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b46ec37 elementor-widget elementor-widget-text-editor\" data-id=\"b46ec37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u274c <strong>The Mistake: <\/strong><\/p><p>Taking too long to pack and send after receiving the order.<\/p><p><strong>\u26a0\ufe0f Why It\u2019s Bad: <\/strong><\/p><p>Late parcels = unhappy customers + negative reviews = loss of repeat buyers.<\/p><p><strong>\u2705 How to Fix It:<\/strong><\/p><ul><li>Set a fixed daily time for packing and drop-off<\/li><li>Use same-day pickup services (available on EasyParcel)<\/li><li>Let customers know if there\u2019s a public holiday or delay<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ed217 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"57ed217\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac86393 elementor-widget elementor-widget-heading\" data-id=\"ac86393\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mistake #6: No Shipping Info on Your Product Page<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c57eba3 elementor-widget elementor-widget-image\" data-id=\"c57eba3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/325103666872323630\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"242\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/parcel-without-info-1.jpg\" class=\"attachment-full size-full wp-image-101736\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/parcel-without-info-1.jpg 350w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/06\/parcel-without-info-1-300x207.jpg 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba46de0 elementor-widget elementor-widget-text-editor\" data-id=\"ba46de0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/357262182945295889\/\"><strong>Pinterest<\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b24d5 elementor-widget elementor-widget-text-editor\" data-id=\"81b24d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u274c <strong> The Mistake: <\/strong><\/p><p>Not telling buyers about your shipping process on Shopee, Lazada, Instagram, or website.<\/p><p><strong> \u26a0\ufe0f Why It\u2019s Bad: <\/strong><\/p><p>Customers may not trust your shop or will be afraid to buy.<\/p><p><strong>\u2705 How to Fix It: <\/strong><\/p><p>Add a clear shipping section like:<\/p><ul><li>We ship within 1\u20132 working days<\/li><li>Delivery takes 1\u20133 working days (West Malaysia)<\/li><li>You\u2019ll get a tracking number once your order is shipped<\/li><li>We use trusted couriers: Pos Laju, J&amp;T, Ninja Van<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94d4700 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"94d4700\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-762049d elementor-widget elementor-widget-text-editor\" data-id=\"762049d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Shipping is not just about sending<\/strong> \u2014 it\u2019s about making your customer happy from start to finish and building trust. Avoid these simple mistakes and your small business will grow stronger!<\/p><p>So, what are you waiting for? Use<strong> EasyParcel<\/strong>&#8211; simple, hassle-free and fast!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2acf391 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2acf391\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/account.easyparcel.com\/register?client_id=c575e8cd-aa46-46db-8308-e18d25bb76c6&#038;redirect_uri=https%3A%2F%2Fapp.easyparcel.com%2Feasyaccount%2Fcallback&#038;state=eyJjbGllbnRfaWQiOiI1M2FmYmQzMS05OGI2LTQ3ODctOWYzOC1kMDY5ZGRkN2RiM2QiLCJyZWRpcmVjdF91cmkiOiJodHRwczovL2FwcC5lYXN5cGFyY2VsLmNvbS9sb2dpbi9vYXV0aC9jYWxsYmFjayIsInN0YXRlIjoie1wicmVmZXJyZXJfY29kZVwiOlwiMTA3NGI4YTRhZjdlOThmYzExYzc1MTk4YWUxZjkwZmJBWmw2VXZBSjZPakNqRDlpaHFWOWdnPT1cIn0iLCJjb3VudHJ5IjoibXkiLCJsYW5nIjoiZW4ifQ%3D%3D&#038;country=my\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get RM10 Free Coupon<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a56452 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7a56452\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a77f5f4 elementor-widget elementor-widget-heading\" data-id=\"a77f5f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9fe4e3 elementor-widget elementor-widget-text-editor\" data-id=\"f9fe4e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. How long does delivery take? <\/strong><\/p><p>Usually 1\u20133 working days for local deliveries. It may take longer during peak seasons.<\/p><p><strong>2. Do you ship to East Malaysia or overseas? <\/strong><\/p><p>Yes, we ship to Sabah, Sarawak, and international locations too! Shipping fees and time may vary.<\/p><p><strong>3. What if my parcel is damaged or lost? <\/strong><\/p><p>Contact us immediately. We\u2019ll help check with the courier and find a solution for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Running a small online business in Malaysia? Whether you\u2019re selling cute gifts, trendy fashion, or delicious snacks, shipping is key to keeping customers happy. But let\u2019s be honest \u2014 one small mistake can lead to delays, damage, or lost trust issue. Here are the most common shipping mistakes SMEs make \u2014 and how you can avoid them easily. Contents Mistake #1: Using Only One Courier Source: Pinterest The Mistake: Relying on just one delivery service all the time. Why It\u2019s Bad: You might be missing out on cheaper, faster, or more reliable couriers\u2014especially for East Malaysia or international deliveries. How to fix it: Use EasyParcel to compare prices and choose the best courier (like Pos Laju, J&amp;T, Ninja Van, etc.) for your parcel. Then you can avoid the SME shipping mistakes! Mistake #2: Wrong or Incomplete Address Source: Pinterest \u274c The mistake: Typing the wrong address or leaving out details like the recipient\u2019s phone number. \u26a0\ufe0f Why It\u2019s Bad: Your parcel could be delayed or delivered to the wrong person. \u2705 How to Fix It: Always double-check: Full address Postcode Receiver\u2019s phone number Mistake #3: Bad Packaging Source: Pinterest \u274c The mistake: Using low-quality boxes, skipping bubble wrap, or not sealing items properly. \u26a0\ufe0f Why It\u2019s Bad: Damaged items = refunds, returns, and lost trust. \u2705 How to Fix It: Use strong boxes or plastic flyers Wrap fragile items with bubble wrap or foam Add \u201cFragile\u201d stickers when needed Mistake #4: Not Giving Tracking Number Source: Pinterest \u274c The mistake: One of the SME shipping mistakes is you send the parcel but don\u2019t give the number tracking to your customer. \u26a0\ufe0f Why it\u2019s bad: Customers will keep asking, \u201cWhere is my parcel now?\u201d \u2705 How to fix it: Always share the tracking number. If using EasyParcel, tracking can be sent to customers automatically through Email, SMS or WhatsApp. Mistake #5: Late Shipping Source: Pinterest \u274c The Mistake: Taking too long to pack and send after receiving the order. \u26a0\ufe0f Why It\u2019s Bad: Late parcels = unhappy customers + negative reviews = loss of repeat buyers. \u2705 How to Fix It: Set a fixed daily time for packing and drop-off Use same-day pickup services (available on EasyParcel) Let customers know if there\u2019s a public holiday or delay Mistake #6: No Shipping Info on Your Product Page Source: Pinterest \u274c The Mistake: Not telling buyers about your shipping process on Shopee, Lazada, Instagram, or website. \u26a0\ufe0f Why It\u2019s Bad: Customers may not trust your shop or will be afraid to buy. \u2705 How to Fix It: Add a clear shipping section like: We ship within 1\u20132 working days Delivery takes 1\u20133 working days (West Malaysia) You\u2019ll get a tracking number once your order is shipped We use trusted couriers: Pos Laju, J&amp;T, Ninja Van Shipping is not just about sending \u2014 it\u2019s about making your customer happy from start to finish and building trust. Avoid these simple mistakes and your small business will grow stronger! So, what are you waiting for? Use EasyParcel&#8211; simple, hassle-free and fast! Get RM10 Free Coupon FAQ 1. How long does delivery take? Usually 1\u20133 working days for local deliveries. It may take longer during peak seasons. 2. Do you ship to East Malaysia or overseas? Yes, we ship to Sabah, Sarawak, and international locations too! Shipping fees and time may vary. 3. What if my parcel is damaged or lost? Contact us immediately. We\u2019ll help check with the courier and find a solution for you.<\/p>\n","protected":false},"author":1,"featured_media":103379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-100939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-tips-and-trends"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Common Mistakes SMEs Make with Shipping - EasyParcel<\/title>\n<meta name=\"description\" content=\"Avoid common SME shipping mistake in Malaysia. 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