{"id":106478,"date":"2026-01-07T17:33:11","date_gmt":"2026-01-07T09:33:11","guid":{"rendered":"https:\/\/blog.easyparcel.com\/my\/?p=106478"},"modified":"2026-01-07T17:33:11","modified_gmt":"2026-01-07T09:33:11","slug":"parcel-rejected-reasons","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/parcel-rejected-reasons\/","title":{"rendered":"7 Parcel Rejected Reasons: Why Your Shipment Gets Refused &#038; How to Avoid It"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"106478\" class=\"elementor elementor-106478\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85afc9e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"85afc9e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ecfb2f elementor-widget elementor-widget-text-editor\" data-id=\"8ecfb2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"276\" data-end=\"553\">A <strong data-start=\"278\" data-end=\"297\">rejected parcel<\/strong> is extremely frustrating\u2014especially when you&#8217;re rushing to deliver something important. Whether you\u2019re an online seller or sending a personal item, understanding the <strong data-start=\"464\" data-end=\"503\">common reasons parcels get rejected<\/strong> can save you time, money, and unnecessary stress.<\/p><p data-start=\"555\" data-end=\"750\">In this guide, we\u2019ll break down the <strong data-start=\"591\" data-end=\"634\">top reasons your parcel may be rejected<\/strong>, explain how couriers make these decisions, and share simple tips to ensure your shipments get accepted every time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-692da49 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"692da49\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h4>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__692da49\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__692da49\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__692da49\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421c255 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"421c255\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4774aa9 elementor-widget elementor-widget-heading\" data-id=\"4774aa9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Incorrect or Incomplete Shipping Address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2d1d8 elementor-widget elementor-widget-image\" data-id=\"4d2d1d8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/805440714648290120\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Incorrect-or-Incomplete-Shipping-Address-1-300x169.jpg\" class=\"attachment-medium size-medium wp-image-106479\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Incorrect-or-Incomplete-Shipping-Address-1-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Incorrect-or-Incomplete-Shipping-Address-1.jpg 735w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a03161 elementor-widget elementor-widget-text-editor\" data-id=\"3a03161\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"712\" data-end=\"1051\">One of the most common <strong data-start=\"735\" data-end=\"762\">parcel rejected reasons<\/strong> is providing an incorrect or incomplete address. Couriers rely on accurate information to ensure the parcel reaches the right destination. Missing unit numbers, wrong postcodes, spelling errors, or unclear handwriting may cause your parcel to be rejected at the counter or during sorting.<\/p><h3 data-start=\"1053\" data-end=\"1080\"><strong data-start=\"1057\" data-end=\"1078\">How to Avoid This:<\/strong><\/h3><p data-start=\"1053\" data-end=\"1080\">Double-check all details before shipping. Use <strong data-start=\"1127\" data-end=\"1154\">printed shipping labels<\/strong> to ensure clarity and avoid manual errors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a55d5 elementor-widget elementor-widget-heading\" data-id=\"74a55d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Restricted or Prohibited Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0b03b3 elementor-widget elementor-widget-image\" data-id=\"d0b03b3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/112730796955008397\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Restricted-or-Prohibited-Items-1-300x169.jpg\" class=\"attachment-medium size-medium wp-image-106480\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Restricted-or-Prohibited-Items-1-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Restricted-or-Prohibited-Items-1-768x433.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Restricted-or-Prohibited-Items-1.jpg 852w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55c07de elementor-widget elementor-widget-text-editor\" data-id=\"55c07de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1246\" data-end=\"1528\">Couriers follow strict guidelines regarding what they can transport. Items such as flammable goods, chemicals, perfumes, sharp tools, power banks, and some liquids are often <strong data-start=\"1420\" data-end=\"1434\">prohibited<\/strong> or require special declarations. Sending restricted items will result in immediate rejection.<\/p><h3 data-start=\"1530\" data-end=\"1557\"><strong data-start=\"1534\" data-end=\"1555\">How to Avoid This:<\/strong><\/h3><p data-start=\"1530\" data-end=\"1557\">Always review your courier\u2019s <strong data-start=\"1587\" data-end=\"1612\">prohibited items list<\/strong>. If unsure, refer to EasyParcel\u2019s guidelines or contact customer support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51cc049 elementor-widget elementor-widget-heading\" data-id=\"51cc049\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Poor or Unsafe Packaging<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a6a34 elementor-widget elementor-widget-image\" data-id=\"a5a6a34\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/440789882260730062\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Poor-or-Unsafe-Packaging-1-300x225.jpg\" class=\"attachment-medium size-medium wp-image-106481\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Poor-or-Unsafe-Packaging-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Poor-or-Unsafe-Packaging-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Poor-or-Unsafe-Packaging-1-768x576.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Poor-or-Unsafe-Packaging-1.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eddd95 elementor-widget elementor-widget-text-editor\" data-id=\"7eddd95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1729\" data-end=\"1953\">If your packaging is weak, damaged, leaking, or unsafe for delivery, the courier may reject it. Fragile items without proper cushioning or parcels packed in thin or unsuitable materials often fail to meet handling standards.<\/p><h3 data-start=\"1955\" data-end=\"1982\"><strong data-start=\"1959\" data-end=\"1980\">How to Avoid This:<\/strong><\/h3><p data-start=\"1983\" data-end=\"2097\">Use a sturdy box, bubble wrap, proper sealing tape, and avoid irregular shapes. Make sure items don\u2019t move inside.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eefba2 elementor-widget elementor-widget-heading\" data-id=\"1eefba2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Oversized or Overweight Parcels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2550028 elementor-widget elementor-widget-image\" data-id=\"2550028\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/717409415688141256\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"240\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Oversized-or-Overweight-Parcels-1-300x240.jpg\" class=\"attachment-medium size-medium wp-image-106482\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Oversized-or-Overweight-Parcels-1-300x240.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Oversized-or-Overweight-Parcels-1.jpg 735w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c329eda elementor-widget elementor-widget-text-editor\" data-id=\"c329eda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2147\" data-end=\"2299\">Couriers have specific weight and size limits. If your parcel exceeds these limits, it may be rejected at the drop-off point or returned during sorting.<\/p><h3 data-start=\"2301\" data-end=\"2328\"><strong data-start=\"2305\" data-end=\"2326\">How to Avoid This:<\/strong><\/h3><p data-start=\"2329\" data-end=\"2471\">Measure and weigh your parcel before booking. EasyParcel displays each courier\u2019s <strong data-start=\"2410\" data-end=\"2441\">weight and size limitations<\/strong> to help you choose correctly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06b2b5a elementor-widget elementor-widget-heading\" data-id=\"06b2b5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Missing or Invalid Shipping Label<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7a4784 elementor-widget elementor-widget-image\" data-id=\"e7a4784\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/30751209929260330\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Missing-or-Invalid-Shipping-Label-1-300x200.jpg\" class=\"attachment-medium size-medium wp-image-106483\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Missing-or-Invalid-Shipping-Label-1-300x200.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Missing-or-Invalid-Shipping-Label-1.jpg 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00092ee elementor-widget elementor-widget-text-editor\" data-id=\"00092ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2523\" data-end=\"2675\">Parcels without a valid booking, missing labels, or handwritten labels will be rejected. Couriers need a <strong data-start=\"2628\" data-end=\"2653\">scannable Air Waybill<\/strong> to process shipments.<\/p><h3 data-start=\"2677\" data-end=\"2704\"><strong data-start=\"2681\" data-end=\"2702\">How to Avoid This:<\/strong><\/h3><p data-start=\"2705\" data-end=\"2810\">Always <strong data-start=\"2712\" data-end=\"2732\">print and attach<\/strong> the label securely. Ensure the barcode is visible and not wrinkled or folded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5e1b03 elementor-widget elementor-widget-heading\" data-id=\"f5e1b03\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Leaking or Dangerous Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-020c37e elementor-widget elementor-widget-image\" data-id=\"020c37e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/773985885999346865\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Leaking-or-Dangerous-Items-1-300x200.jpg\" class=\"attachment-medium size-medium wp-image-106484\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Leaking-or-Dangerous-Items-1-300x200.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Leaking-or-Dangerous-Items-1.jpg 735w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a4cb0 elementor-widget elementor-widget-text-editor\" data-id=\"04a4cb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2855\" data-end=\"3020\">Leaking liquids, powder-like items, or suspicious substances will cause immediate rejection. Couriers must protect their staff and other parcels from potential harm.<\/p><h3 data-start=\"3022\" data-end=\"3049\"><strong data-start=\"3026\" data-end=\"3047\">How to Avoid This:<\/strong><\/h3><p data-start=\"3050\" data-end=\"3173\">Seal liquid items properly, double-bag them, or use shrink wrap. If the courier prohibits liquids, do not ship them at all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddf40f0 elementor-widget elementor-widget-heading\" data-id=\"ddf40f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Wrong Packaging Material<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b3c56 elementor-widget elementor-widget-image\" data-id=\"68b3c56\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Wrong-Packaging-Material-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-106485\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Wrong-Packaging-Material-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Wrong-Packaging-Material-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/Wrong-Packaging-Material-1.jpg 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28e7859 elementor-widget elementor-widget-text-editor\" data-id=\"28e7859\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3216\" data-end=\"3371\">Using packaging materials like rice bags, supermarket bags, trash bags, or thin wrapping is not allowed. These make parcels vulnerable to tears and damage.<\/p><h3 data-start=\"3373\" data-end=\"3400\"><strong data-start=\"3377\" data-end=\"3398\">How to Avoid This:<\/strong><\/h3><p data-start=\"3401\" data-end=\"3508\">Use <strong data-start=\"3405\" data-end=\"3437\">approved packaging materials<\/strong> such as courier flyers, bubble mailers, or reinforced cardboard boxes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc37d0e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cc37d0e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c81948 elementor-widget elementor-widget-heading\" data-id=\"4c81948\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Ship Items with EasyParcel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84c6e40 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"84c6e40\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-84c6e40\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active \" data-tabid=\"84c6e40\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"step-1\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"step-1-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 1<\/span>                            \n                                                    <\/li>\n                                            <li id=\"step-2\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"step-2-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 2<\/span>                            \n                                                    <\/li>\n                                            <li id=\"step-3\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"step-3-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 3<\/span>                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"step-1-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-1-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><span style=\"font-size: 1rem\"><strong>1. Wrap the Items<\/strong> <\/span><\/div><div><img decoding=\"async\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Parcel-Packing.jpg\" \/><\/div><div><ul><li id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Place the items in the small box.<\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Wrap with bubble wrap so it doesn&#8217;t get scratched. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">If it&#8217;s a branded item, keep the original box inside. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Seal the package with strong tape and fragile adhesive.<\/span><\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"step-2-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-2-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><strong><span style=\"font-size: 1rem\">2. Measure &amp; Weight<\/span><\/strong><\/div><div><ul><li><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19772 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw.png\" alt=\"\" width=\"800\" height=\"800\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw.png 800w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-300x300.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-150x150.png 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><span style=\"font-size: 1rem\">Check the weight with a scale<\/span><\/li><li>Measure the length, width and height<\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"step-3-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-3-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><strong><span style=\"font-size: 1rem\">3. Book Your Courier<\/span><\/strong><\/div><div><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-100549 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking.jpg 1920w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-1024x576.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-768x432.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p><ul><li id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Log in to your EasyParcel account. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Enter the pickup and delivery address. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Enter the weight and size of the package. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Choose your courier service (J&amp;T, DHL, Pos Laju). <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Add insurance if the item is expensive.<\/span><\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6585abe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6585abe\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fda2807 elementor-widget elementor-widget-text-editor\" data-id=\"fda2807\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Understanding the main <strong data-start=\"145\" data-end=\"172\">parcel rejected reasons<\/strong> can save you time, money, and frustration\u2014especially if you\u2019re sending items regularly or managing an online business. Most rejections happen due to simple mistakes like incomplete addresses, poor packaging, prohibited items, or missing labels. By paying attention to these details, you can ensure your shipments are accepted smoothly and delivered without delays.<\/p><p>With <strong data-start=\"4248\" data-end=\"4262\">EasyParcel<\/strong>, you can make delivery simple, affordable, and efficient \u2014 helping your business grow smoothly. EasyParcel welcomes you with a <strong data-start=\"4390\" data-end=\"4410\">FREE RM10 credit<\/strong> for your first shipment. Sign up today and start shipping smarter with EasyParcel!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1318e elementor-widget elementor-widget-eael-creative-button\" data-id=\"eb1318e\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default\" href=\"\" data-text=\"Go!\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                    \n                    <span class=\"cretive-button-text\">FREE RM10<\/span>\n\n                                            <span class=\"eael-creative-button-icon-right\"><i aria-hidden=\"true\" class=\"fas fa-sign-in-alt\"><\/i><\/span>                                    <\/div>\n\t                        <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-637fbee elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"637fbee\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd80f6 elementor-widget elementor-widget-heading\" data-id=\"3cd80f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ: Parcel Rejected Reasons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68c3486 elementor-widget elementor-widget-text-editor\" data-id=\"68c3486\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3551\" data-end=\"3619\"><strong data-start=\"3555\" data-end=\"3617\">1. Why was my parcel rejected even though I booked online?<\/strong><\/p><p data-start=\"3620\" data-end=\"3716\">Common reasons include incorrect addresses, prohibited items, poor packaging, or missing labels.<\/p><p data-start=\"3718\" data-end=\"3778\"><strong data-start=\"3722\" data-end=\"3776\">2. Can I resend the parcel after fixing the issue?<\/strong><\/p><p data-start=\"3779\" data-end=\"3860\">Yes. After correcting the problem, you can drop it off again or request a pickup.<\/p><p data-start=\"3862\" data-end=\"3908\"><strong data-start=\"3866\" data-end=\"3906\">3. Are liquids allowed for shipping?<\/strong><\/p><p data-start=\"3909\" data-end=\"4018\">Some couriers allow certain liquids, but others strictly prohibit them. Always check the official list first.<\/p><p data-start=\"4020\" data-end=\"4079\"><strong data-start=\"4024\" data-end=\"4077\">4. Why did the staff say my parcel is overweight?<\/strong><\/p><p data-start=\"4080\" data-end=\"4186\">Courier staff will re-check your parcel\u2019s weight. If it exceeds your selected service, it may be rejected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A rejected parcel is extremely frustrating\u2014especially when you&#8217;re rushing to deliver something important. Whether you\u2019re an online seller or sending a personal item, understanding the common reasons parcels get rejected can save you time, money, and unnecessary stress. In this guide, we\u2019ll break down the top reasons your parcel may be rejected, explain how couriers make these decisions, and share simple tips to ensure your shipments get accepted every time. Contents 1. Incorrect or Incomplete Shipping Address Source Pinterest One of the most common parcel rejected reasons is providing an incorrect or incomplete address. Couriers rely on accurate information to ensure the parcel reaches the right destination. Missing unit numbers, wrong postcodes, spelling errors, or unclear handwriting may cause your parcel to be rejected at the counter or during sorting. How to Avoid This: Double-check all details before shipping. Use printed shipping labels to ensure clarity and avoid manual errors. 2. Restricted or Prohibited Items Source Pinterest Couriers follow strict guidelines regarding what they can transport. Items such as flammable goods, chemicals, perfumes, sharp tools, power banks, and some liquids are often prohibited or require special declarations. Sending restricted items will result in immediate rejection. How to Avoid This: Always review your courier\u2019s prohibited items list. If unsure, refer to EasyParcel\u2019s guidelines or contact customer support. 3. Poor or Unsafe Packaging Source Pinterest If your packaging is weak, damaged, leaking, or unsafe for delivery, the courier may reject it. Fragile items without proper cushioning or parcels packed in thin or unsuitable materials often fail to meet handling standards. How to Avoid This: Use a sturdy box, bubble wrap, proper sealing tape, and avoid irregular shapes. Make sure items don\u2019t move inside. 4. Oversized or Overweight Parcels Source Pinterest Couriers have specific weight and size limits. If your parcel exceeds these limits, it may be rejected at the drop-off point or returned during sorting. How to Avoid This: Measure and weigh your parcel before booking. EasyParcel displays each courier\u2019s weight and size limitations to help you choose correctly. 5. Missing or Invalid Shipping Label Source Pinterest Parcels without a valid booking, missing labels, or handwritten labels will be rejected. Couriers need a scannable Air Waybill to process shipments. How to Avoid This: Always print and attach the label securely. Ensure the barcode is visible and not wrinkled or folded. 6. Leaking or Dangerous Items Source Pinterest Leaking liquids, powder-like items, or suspicious substances will cause immediate rejection. Couriers must protect their staff and other parcels from potential harm. How to Avoid This: Seal liquid items properly, double-bag them, or use shrink wrap. If the courier prohibits liquids, do not ship them at all. 7. Wrong Packaging Material Using packaging materials like rice bags, supermarket bags, trash bags, or thin wrapping is not allowed. These make parcels vulnerable to tears and damage. How to Avoid This: Use approved packaging materials such as courier flyers, bubble mailers, or reinforced cardboard boxes. How to Ship Items with EasyParcel Step 1 Step 2 Step 3 1. Wrap the Items Place the items in the small box. Wrap with bubble wrap so it doesn&#8217;t get scratched. If it&#8217;s a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive. 2. Measure &amp; Weight Check the weight with a scale Measure the length, width and height 3. Book Your Courier Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive. Understanding the main parcel rejected reasons can save you time, money, and frustration\u2014especially if you\u2019re sending items regularly or managing an online business. Most rejections happen due to simple mistakes like incomplete addresses, poor packaging, prohibited items, or missing labels. By paying attention to these details, you can ensure your shipments are accepted smoothly and delivered without delays. With EasyParcel, you can make delivery simple, affordable, and efficient \u2014 helping your business grow smoothly. EasyParcel welcomes you with a FREE RM10 credit for your first shipment. Sign up today and start shipping smarter with EasyParcel! FREE RM10 FAQ: Parcel Rejected Reasons 1. Why was my parcel rejected even though I booked online? Common reasons include incorrect addresses, prohibited items, poor packaging, or missing labels. 2. Can I resend the parcel after fixing the issue? Yes. After correcting the problem, you can drop it off again or request a pickup. 3. Are liquids allowed for shipping? Some couriers allow certain liquids, but others strictly prohibit them. Always check the official list first. 4. Why did the staff say my parcel is overweight? Courier staff will re-check your parcel\u2019s weight. If it exceeds your selected service, it may be rejected.<\/p>\n","protected":false},"author":17,"featured_media":106491,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-106478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Parcel Rejected Reasons: Why Your Shipment Gets Refused &amp; How to Avoid It - EasyParcel<\/title>\n<meta name=\"description\" content=\"Discover the top parcel rejected reasons and learn how to avoid shipping issues with proper packaging, labeling, and courier guidelines.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.easyparcel.com\/my\/parcel-rejected-reasons\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Parcel Rejected Reasons: Why Your Shipment Gets Refused &amp; How to Avoid It - 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