{"id":106524,"date":"2025-12-23T17:58:04","date_gmt":"2025-12-23T09:58:04","guid":{"rendered":"https:\/\/blog.easyparcel.com\/my\/?p=106524"},"modified":"2025-12-23T17:58:04","modified_gmt":"2025-12-23T09:58:04","slug":"shipping-weight-wrong-charge","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/shipping-weight-wrong-charge\/","title":{"rendered":"Shipping Weight Wrong Charge? Why It Happens &amp; How to Fix It Fast"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"106524\" class=\"elementor elementor-106524\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ca03c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"26ca03c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a65342 elementor-widget elementor-widget-text-editor\" data-id=\"4a65342\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"274\" data-end=\"528\">Getting <strong data-start=\"282\" data-end=\"308\">wrong shipping charges<\/strong> because of incorrect weight can be super frustrating \u2014 especially for online sellers who ship multiple parcels daily. A small mistake can lead to higher shipping fees, unexpected adjustments, or even delays in delivery.<\/p><p data-start=\"530\" data-end=\"746\">In this guide, we\u2019ll explain <strong data-start=\"559\" data-end=\"596\">why shipping weight errors happen<\/strong>, how couriers calculate <strong data-start=\"621\" data-end=\"653\">actual vs. volumetric weight<\/strong>, and the exact steps you can take to <strong data-start=\"691\" data-end=\"714\">avoid wrong charges<\/strong> and protect your shipping cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c6f84 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"21c6f84\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h4>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__21c6f84\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__21c6f84\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__21c6f84\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b63e6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"61b63e6\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1239d4d elementor-widget elementor-widget-heading\" data-id=\"1239d4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Does \u201cShipping Weight Wrong Charge\u201d Mean?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-843149e elementor-widget elementor-widget-text-editor\" data-id=\"843149e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This happens when the courier weighs or measures your parcel and finds a different weight or size than what you entered during booking. When this happens, the courier may:<\/p><ul><li>Increase your shipping fee<\/li><li>Apply an adjustment charge<\/li><li>Hold or return the parcel<\/li><li>Reject future shipments if repeated<\/li><\/ul><p>Most weight errors are unintentional \u2013 but they are <strong>100% preventable<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c49343e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c49343e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29ffb26 elementor-widget elementor-widget-heading\" data-id=\"29ffb26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5 Common Reasons Why Shipping Weight Errors Happen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-312bd5b elementor-widget elementor-widget-heading\" data-id=\"312bd5b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Incorrect Scale Readings<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a09750 elementor-widget elementor-widget-image\" data-id=\"9a09750\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/405816616442504141\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/dgt-scale-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-106525\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/dgt-scale-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/dgt-scale-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/dgt-scale-1-768x768.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/dgt-scale-1.jpg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1dd09 elementor-widget elementor-widget-text-editor\" data-id=\"2a1dd09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1288\" data-end=\"1458\">Some sellers use kitchen scales, old digital scales, or faulty devices that don\u2019t show accurate weight. Even a small difference (like 0.1kg) can cause a different charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85b3a15 elementor-widget elementor-widget-heading\" data-id=\"85b3a15\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Not Measuring Volumetric Weight<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-341a233 elementor-widget elementor-widget-image\" data-id=\"341a233\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/volumetric-1-300x300.png\" class=\"attachment-medium size-medium wp-image-106496\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/volumetric-1-300x300.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/volumetric-1-150x150.png 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/volumetric-1-768x768.png 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/volumetric-1.png 800w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca8d3e elementor-widget elementor-widget-text-editor\" data-id=\"6ca8d3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1503\" data-end=\"1660\">Couriers don\u2019t charge based only on actual weight. If your parcel is large but light, they use <a href=\"https:\/\/blog.easyparcel.com\/my\/volumetric-weight\/\"><strong data-start=\"1598\" data-end=\"1619\">volumetric weight<\/strong><\/a>, which can be much higher than expected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2576a37 elementor-widget elementor-widget-heading\" data-id=\"2576a37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Extra Packing Materials<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-282abec elementor-widget elementor-widget-image\" data-id=\"282abec\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/925067579713818680\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"201\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/bbwrp-1-300x201.jpg\" class=\"attachment-medium size-medium wp-image-106526\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/bbwrp-1-300x201.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/bbwrp-1.jpg 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b2cdf3 elementor-widget elementor-widget-text-editor\" data-id=\"9b2cdf3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1697\" data-end=\"1797\">Bubble wrap, added boxes, or double-layer packaging may increase weight or dimensions after booking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3290580 elementor-widget elementor-widget-heading\" data-id=\"3290580\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Courier Re-measurement Differences<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e44172 elementor-widget elementor-widget-image\" data-id=\"3e44172\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pinterest.com\/pin\/579205202117988125\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"214\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/weight-1-300x214.jpg\" class=\"attachment-medium size-medium wp-image-106527\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/weight-1-300x214.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/weight-1.jpg 768w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source Pinterest<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28691de elementor-widget elementor-widget-text-editor\" data-id=\"28691de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1845\" data-end=\"2012\">Courier hubs use industrial-grade machines for weighing and scanning. Their readings are more precise, so if your measurement is inaccurate, the courier\u2019s number wins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e34ac97 elementor-widget elementor-widget-heading\" data-id=\"e34ac97\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Wrong Dimension Measurement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29046bc elementor-widget elementor-widget-image\" data-id=\"29046bc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-106528\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1-1024x1024.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1-768x768.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/11\/wrg-1.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ed304 elementor-widget elementor-widget-text-editor\" data-id=\"57ed304\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2053\" data-end=\"2175\">Not measuring the longest side, rounded corners, bulging areas, or uneven packaging can cause incorrect volumetric weight.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c9b1f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"46c9b1f\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78a1c6d elementor-widget elementor-widget-heading\" data-id=\"78a1c6d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Couriers Calculate Shipping Weight (Actual vs Volumetric)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a256f93 elementor-widget elementor-widget-text-editor\" data-id=\"a256f93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2252\" data-end=\"2306\">Couriers in Malaysia use the <strong data-start=\"2281\" data-end=\"2297\">higher value<\/strong> between:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0acf58 eael-flipbox-content-align-center elementor-widget elementor-widget-eael-flip-box\" data-id=\"d0acf58\" data-element_type=\"widget\" data-widget_type=\"eael-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"eael-elements-flip-box-container eael-animate-flip eael-animate-down eael-content eael-flip-box-hover\">\n\n            <div class=\"eael-elements-flip-box-flip-card\">\n                <div class=\"eael-elements-flip-box-front-container\">\n\n                    \n                        <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                    <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                    <i aria-hidden=\"true\" class=\"ea-flipbox-icon fas fa-weight\"><\/i>                                                                                    <\/div>\n                                    <h3 class=\"eael-elements-flip-box-heading\">Actual Weight<\/h3>                                    <div class=\"eael-elements-flip-box-content\">\n\t                                                                        <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n\n                <div class=\"eael-elements-flip-box-rear-container\">\n\n                                            <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                                                            <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                            <\/div>\n                                                                                                            <div class=\"eael-elements-flip-box-content\">\n                                        <h3>The real weight of your parcel (kg).<\/h3>                                    <\/div>\n\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n\n        <script>\n            jQuery(document).ready(function( $ ) {\n                $(\".eael-flip-box-click\").off('click').on( 'click', function( event ) {\n                    $(this).toggleClass( '--active' );\n                });\n            });\n        <\/script>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b40a8db eael-flipbox-content-align-center elementor-widget elementor-widget-eael-flip-box\" data-id=\"b40a8db\" data-element_type=\"widget\" data-widget_type=\"eael-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"eael-elements-flip-box-container eael-animate-flip eael-animate-down eael-content eael-flip-box-hover\">\n\n            <div class=\"eael-elements-flip-box-flip-card\">\n                <div class=\"eael-elements-flip-box-front-container\">\n\n                    \n                        <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                    <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                    <i aria-hidden=\"true\" class=\"ea-flipbox-icon fas fa-pencil-ruler\"><\/i>                                                                                    <\/div>\n                                    <h3 class=\"eael-elements-flip-box-heading\">Volumetric Weight<\/h3>                                    <div class=\"eael-elements-flip-box-content\">\n\t                                                                        <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n\n                <div class=\"eael-elements-flip-box-rear-container\">\n\n                                            <div class=\"eael-elements-slider-display-table\">\n                            <div class=\"eael-elements-flip-box-vertical-align\">\n                                <div class=\"eael-elements-flip-box-padding\">\n                                                                            <div class=\"eael-elements-flip-box-icon-image\">\n                                                                                            <\/div>\n                                                                                                            <div class=\"eael-elements-flip-box-content\">\n                                        <h3>Length \u00d7 Width \u00d7 Height (cm) \u00f7 5000<\/h3>                                    <\/div>\n\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n\n        <script>\n            jQuery(document).ready(function( $ ) {\n                $(\".eael-flip-box-click\").off('click').on( 'click', function( event ) {\n                    $(this).toggleClass( '--active' );\n                });\n            });\n        <\/script>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94ab08e elementor-widget elementor-widget-text-editor\" data-id=\"94ab08e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2472\" data-end=\"2563\">If your pillow weighs 0.5kg but its volumetric weight is 4kg,<\/p><p data-start=\"2472\" data-end=\"2563\">Then you will be charged 4kg.<\/p><p data-start=\"2565\" data-end=\"2669\">This is why many people think they are \u201cwrongly charged\u201d \u2014 but it\u2019s actually the volumetric calculation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-636e469 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"636e469\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6dc6e elementor-widget elementor-widget-heading\" data-id=\"ee6dc6e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Avoid Shipping Weight Wrong Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e665526 elementor-widget elementor-widget-text-editor\" data-id=\"e665526\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avoiding <strong data-start=\"70\" data-end=\"103\">shipping weight wrong charges<\/strong> starts with accurate measurements. By using the right tools, packing efficiently, and double-checking your parcel\u2019s weight and dimensions before booking, you can prevent unexpected fees and ensure your shipment is charged correctly every time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-818c0da elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"818c0da\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-balance-scale\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUse an Accurate Scale\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tInvest in a proper digital parcel scale to avoid miscalculations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a0099b elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"8a0099b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-box\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMeasure Dimensions Correctly\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMeasure all three sides of the parcel at their widest points. Round up to the nearest cm.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6617a8 elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"f6617a8\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-boxes\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPack Smart\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAvoid oversized boxes and unnecessary padding. Use the smallest box\/flyer that safely fits your item.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6858a8 elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"b6858a8\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDouble-check Before Booking\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMeasure, weigh, and confirm before purchasing your label.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b92280b elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"b92280b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clipboard-list\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCheck Courier Volumetric Rules\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEach courier has different formulas and size limits. Refer to EasyParcel\u2019s courier guideline page before shipping.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8807421 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8807421\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bdad05 elementor-widget elementor-widget-heading\" data-id=\"9bdad05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Ship Items with EasyParcel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1d155c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"f1d155c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9f4fb elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"3a9f4fb\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-3a9f4fb\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active \" data-tabid=\"3a9f4fb\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"step-1\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"step-1-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 1<\/span>                            \n                                                    <\/li>\n                                            <li id=\"step-2\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"step-2-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 2<\/span>                            \n                                                    <\/li>\n                                            <li id=\"step-3\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"step-3-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Step 3<\/span>                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"step-1-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-1-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><span style=\"font-size: 1rem\"><strong>1. Wrap the Items<\/strong> <\/span><\/div><div><img decoding=\"async\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Parcel-Packing.jpg\" \/><\/div><div><ul><li id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Place the items in the small box.<\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Wrap with bubble wrap so it doesn&#8217;t get scratched. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">If it&#8217;s a branded item, keep the original box inside. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Place the items in the small box. Wrap with bubble wrap so it doesn't get scratched. If it's a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive.\"><span class=\"Y2IQFc\" lang=\"en\">Seal the package with strong tape and fragile adhesive.<\/span><\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"step-2-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-2-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><strong><span style=\"font-size: 1rem\">2. Measure &amp; Weight<\/span><\/strong><\/div><div><ul><li><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19772 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw.png\" alt=\"\" width=\"800\" height=\"800\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw.png 800w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-300x300.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-150x150.png 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2018\/03\/step2-measure-vw-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><span style=\"font-size: 1rem\">Check the weight with a scale<\/span><\/li><li>Measure the length, width and height<\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"step-3-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"step-3-tab\">\n\t\t\t\t        <div id=\"KnM9nf\" class=\"PZPZlf\" data-attrid=\"tw-sourceArea\" data-entityname=\"Google Translate\"><div id=\"tw-smenu\" class=\"tw-menu\"><strong><span style=\"font-size: 1rem\">3. Book Your Courier<\/span><\/strong><\/div><div><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-100549 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking.jpg 1920w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-1024x576.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-768x432.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2025\/05\/Shipment-Booking-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p><ul><li id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Log in to your EasyParcel account. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Enter the pickup and delivery address. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Enter the weight and size of the package. <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Choose your courier service (J&amp;T, DHL, Pos Laju). <\/span><\/li><li class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" role=\"text\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwjVjof2_9SQAxXoR2wGHbauMsYQ3ewLegQICxAV\" aria-label=\"Translated text: Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive.\"><span class=\"Y2IQFc\" lang=\"en\">Add insurance if the item is expensive.<\/span><\/li><\/ul><\/div><\/div>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba48b7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4ba48b7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d088e1 elementor-widget elementor-widget-text-editor\" data-id=\"7d088e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3923\" data-end=\"4229\"><strong>Wrong shipping weight charges<\/strong> can happen for many reasons, but most of the time, it comes down to<strong> incorrect measurements<\/strong> or<strong> misunderstanding volumetric weight<\/strong>. By measuring properly, using accurate tools, and understanding how couriers calculate charges, you can avoid unexpected fees and ship confidently.<\/p><p data-start=\"3923\" data-end=\"4229\">With <strong data-start=\"4248\" data-end=\"4262\">EasyParcel<\/strong>, you can make delivery simple, affordable, and efficient \u2014 helping your business grow smoothly. EasyParcel welcomes you with a <strong data-start=\"4390\" data-end=\"4410\">FREE RM10 credit<\/strong> for your first shipment. Sign up today and start shipping smarter with EasyParcel!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9fab9b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e9fab9b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb0ed3 elementor-widget elementor-widget-eael-creative-button\" data-id=\"0fb0ed3\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default\" href=\"https:\/\/p3x.cc\/wHFPj9\" data-text=\"Go!\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                    \n                    <span class=\"cretive-button-text\">FREE RM10<\/span>\n\n                                            <span class=\"eael-creative-button-icon-right\"><i aria-hidden=\"true\" class=\"fas fa-sign-in-alt\"><\/i><\/span>                                    <\/div>\n\t                        <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c025ead elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c025ead\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52090c4 elementor-widget elementor-widget-heading\" data-id=\"52090c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ: Shipping Weight Wrong Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-707153c elementor-widget elementor-widget-text-editor\" data-id=\"707153c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"136\" data-end=\"198\"><strong data-start=\"140\" data-end=\"196\">1. Why was I charged more than the weight I entered?<\/strong><\/p><p data-start=\"199\" data-end=\"422\">This usually happens when the courier\u2019s measurement shows a higher <strong data-start=\"266\" data-end=\"283\">actual weight<\/strong> or <strong data-start=\"287\" data-end=\"308\">volumetric weight<\/strong> than what you declared. Couriers always charge based on the higher value to match the space your parcel occupies.<\/p><p data-start=\"429\" data-end=\"502\"><strong data-start=\"433\" data-end=\"500\">2. What is volumetric weight and why does it affect my charges?<\/strong><\/p><p data-start=\"503\" data-end=\"725\">Volumetric weight is calculated using your parcel\u2019s dimensions (L \u00d7 W \u00d7 H \u00f7 5000). If your parcel is large but lightweight, the volumetric weight may be higher than the actual weight, resulting in a higher shipping charge.<\/p><p data-start=\"732\" data-end=\"802\"><strong data-start=\"736\" data-end=\"800\">3. What should I do if I believe the courier overcharged me?<\/strong><\/p><p data-start=\"803\" data-end=\"1002\">Take photos of your parcel on a scale, measure all sides, and gather proof of packaging. Then contact the platform you used (e.g., EasyParcel) and submit the evidence along with your tracking number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Getting wrong shipping charges because of incorrect weight can be super frustrating \u2014 especially for online sellers who ship multiple parcels daily. A small mistake can lead to higher shipping fees, unexpected adjustments, or even delays in delivery. In this guide, we\u2019ll explain why shipping weight errors happen, how couriers calculate actual vs. volumetric weight, and the exact steps you can take to avoid wrong charges and protect your shipping cost. Contents What Does \u201cShipping Weight Wrong Charge\u201d Mean? This happens when the courier weighs or measures your parcel and finds a different weight or size than what you entered during booking. When this happens, the courier may: Increase your shipping fee Apply an adjustment charge Hold or return the parcel Reject future shipments if repeated Most weight errors are unintentional \u2013 but they are 100% preventable. 5 Common Reasons Why Shipping Weight Errors Happen 1. Incorrect Scale Readings Source Pinterest Some sellers use kitchen scales, old digital scales, or faulty devices that don\u2019t show accurate weight. Even a small difference (like 0.1kg) can cause a different charge. 2. Not Measuring Volumetric Weight Couriers don\u2019t charge based only on actual weight. If your parcel is large but light, they use volumetric weight, which can be much higher than expected. 3. Extra Packing Materials Source Pinterest Bubble wrap, added boxes, or double-layer packaging may increase weight or dimensions after booking. 4. Courier Re-measurement Differences Source Pinterest Courier hubs use industrial-grade machines for weighing and scanning. Their readings are more precise, so if your measurement is inaccurate, the courier\u2019s number wins. 5. Wrong Dimension Measurement Not measuring the longest side, rounded corners, bulging areas, or uneven packaging can cause incorrect volumetric weight. How Couriers Calculate Shipping Weight (Actual vs Volumetric) Couriers in Malaysia use the higher value between: Actual Weight The real weight of your parcel (kg). Volumetric Weight Length \u00d7 Width \u00d7 Height (cm) \u00f7 5000 If your pillow weighs 0.5kg but its volumetric weight is 4kg, Then you will be charged 4kg. This is why many people think they are \u201cwrongly charged\u201d \u2014 but it\u2019s actually the volumetric calculation. How to Avoid Shipping Weight Wrong Charges Avoiding shipping weight wrong charges starts with accurate measurements. By using the right tools, packing efficiently, and double-checking your parcel\u2019s weight and dimensions before booking, you can prevent unexpected fees and ensure your shipment is charged correctly every time. Use an Accurate Scale Invest in a proper digital parcel scale to avoid miscalculations. Measure Dimensions Correctly Measure all three sides of the parcel at their widest points. Round up to the nearest cm. Pack Smart Avoid oversized boxes and unnecessary padding. Use the smallest box\/flyer that safely fits your item. Double-check Before Booking Measure, weigh, and confirm before purchasing your label. Check Courier Volumetric Rules Each courier has different formulas and size limits. Refer to EasyParcel\u2019s courier guideline page before shipping. How to Ship Items with EasyParcel Step 1 Step 2 Step 3 1. Wrap the Items Place the items in the small box. Wrap with bubble wrap so it doesn&#8217;t get scratched. If it&#8217;s a branded item, keep the original box inside. Seal the package with strong tape and fragile adhesive. 2. Measure &amp; Weight Check the weight with a scale Measure the length, width and height 3. Book Your Courier Log in to your EasyParcel account. Enter the pickup and delivery address. Enter the weight and size of the package. Choose your courier service (J&amp;T, DHL, Pos Laju). Add insurance if the item is expensive. Wrong shipping weight charges can happen for many reasons, but most of the time, it comes down to incorrect measurements or misunderstanding volumetric weight. By measuring properly, using accurate tools, and understanding how couriers calculate charges, you can avoid unexpected fees and ship confidently. With EasyParcel, you can make delivery simple, affordable, and efficient \u2014 helping your business grow smoothly. EasyParcel welcomes you with a FREE RM10 credit for your first shipment. Sign up today and start shipping smarter with EasyParcel! FREE RM10 FAQ: Shipping Weight Wrong Charges 1. Why was I charged more than the weight I entered? This usually happens when the courier\u2019s measurement shows a higher actual weight or volumetric weight than what you declared. Couriers always charge based on the higher value to match the space your parcel occupies. 2. What is volumetric weight and why does it affect my charges? Volumetric weight is calculated using your parcel\u2019s dimensions (L \u00d7 W \u00d7 H \u00f7 5000). If your parcel is large but lightweight, the volumetric weight may be higher than the actual weight, resulting in a higher shipping charge. 3. What should I do if I believe the courier overcharged me? Take photos of your parcel on a scale, measure all sides, and gather proof of packaging. Then contact the platform you used (e.g., EasyParcel) and submit the evidence along with your tracking number.<\/p>\n","protected":false},"author":17,"featured_media":106536,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-106524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping Weight Wrong Charge? Why It Happens &amp; How to Fix It Fast - EasyParcel<\/title>\n<meta name=\"description\" content=\"Shipping weight wrong charge? 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