{"id":126429,"date":"2026-07-30T18:15:30","date_gmt":"2026-07-30T10:15:30","guid":{"rendered":"https:\/\/blog.easyparcel.com\/my\/?p=126429"},"modified":"2026-07-31T18:15:27","modified_gmt":"2026-07-31T10:15:27","slug":"testimonial-video","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/testimonial-video\/","title":{"rendered":"Testimonial Video: How to Turn Customer Stories Into Sales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"126429\" class=\"elementor elementor-126429\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebe2e5e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"ebe2e5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5897e3 elementor-widget elementor-widget-text-editor\" data-id=\"d5897e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imagine hearing a customer talk about how a product or service made their life easier. Instead of simply reading a few lines of text, potential customers can see their expressions, hear their voices, and connect with their real experiences. That is what makes <b>testimonial video<\/b> so powerful.<\/p><p>But what exactly is a testimonial video, and how does it work?<\/p><p>In this blog, let\u2019s explore all about testimonial video and how businesses can use them to connect with their audience and grow their brand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49fa7ac elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"49fa7ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__49fa7ac\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__49fa7ac\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__49fa7ac\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c91e12e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c91e12e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f870d1 elementor-widget elementor-widget-heading\" data-id=\"5f870d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is a Testimonial Video?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e2982 elementor-widget elementor-widget-image\" data-id=\"21e2982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Testimonial-video-1-300x200.jpg\" class=\"attachment-medium size-medium wp-image-126440\" alt=\"Testimonial video\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Testimonial-video-1-300x200.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Testimonial-video-1.jpg 626w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b21ea36 elementor-widget elementor-widget-text-editor\" data-id=\"b21ea36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/587930926349716265\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-915eee2 elementor-widget elementor-widget-text-editor\" data-id=\"915eee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"33\" data-end=\"283\">A testimonial video is a video where <b>a real customer shares their experience with a product or service.<\/b> Instead of simply writing a<a href=\"https:\/\/blog.easyparcel.com\/my\/product-review\/\" target=\"_blank\" rel=\"noopener\"> review<\/a>, customers can talk about what they liked, the problems they faced, and how the product or service helped them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dadeb4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6dadeb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb53e86 elementor-widget elementor-widget-heading\" data-id=\"eb53e86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3 Common Types of Testimonial Video<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07a0601 elementor-widget elementor-widget-text-editor\" data-id=\"07a0601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Customer Interview Videos<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e513a elementor-widget elementor-widget-image\" data-id=\"f0e513a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"235\" height=\"145\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Customer-interview-videos-Testimonial-video-1.jpg\" class=\"attachment-medium size-medium wp-image-126441\" alt=\"Customer interview videos - Testimonial video\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e227807 elementor-widget elementor-widget-text-editor\" data-id=\"e227807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/4591068073299506304\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bade550 elementor-widget elementor-widget-text-editor\" data-id=\"bade550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"218\" data-end=\"408\">This type of video features a customer <b>answering questions about their experience with a product or service<\/b>. It feels natural and allows customers to share their thoughts in their own words.<\/p><p data-start=\"410\" data-end=\"434\"><strong data-start=\"410\" data-end=\"434\">What it can include:<\/strong><\/p><ul data-start=\"435\" data-end=\"608\"><li data-section-id=\"8dre24\" data-start=\"435\" data-end=\"458\">Customer introduction<\/li><li data-section-id=\"1kpb7t0\" data-start=\"459\" data-end=\"493\">Questions about their experience<\/li><li data-section-id=\"tblx1x\" data-start=\"494\" data-end=\"515\">Problems they faced<\/li><li data-section-id=\"cge0u2\" data-start=\"516\" data-end=\"551\">How the product or service helped<\/li><li data-section-id=\"1t43gco\" data-start=\"552\" data-end=\"574\">What they liked most<\/li><li data-section-id=\"1i6x3ed\" data-start=\"575\" data-end=\"608\">Whether they would recommend it<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d06e3dd elementor-widget elementor-widget-text-editor\" data-id=\"d06e3dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>2. Case Study Videos<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-663575b elementor-widget elementor-widget-image\" data-id=\"663575b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"180\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Customer-Success-Stories-for-testimonial-video-1-300x180.jpg\" class=\"attachment-medium size-medium wp-image-126442\" alt=\"Customer Success Stories for testimonial video\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Customer-Success-Stories-for-testimonial-video-1-300x180.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Customer-Success-Stories-for-testimonial-video-1-768x461.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Customer-Success-Stories-for-testimonial-video-1.jpg 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c6e7da elementor-widget elementor-widget-text-editor\" data-id=\"2c6e7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/87116574034090941\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66eabb4 elementor-widget elementor-widget-text-editor\" data-id=\"66eabb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1406\" data-end=\"1572\">Case study videos tell a <b>more detailed customer story<\/b>. They usually explain the customer&#8217;s challenge, the solution provided by the business, and the results achieved.<\/p><p data-start=\"1574\" data-end=\"1598\"><strong data-start=\"1574\" data-end=\"1598\">What it can include:<\/strong><\/p><ul data-start=\"1599\" data-end=\"1735\"><li data-section-id=\"1kejav6\" data-start=\"1599\" data-end=\"1620\">Customer background<\/li><li data-section-id=\"jm2rli\" data-start=\"1621\" data-end=\"1648\">Main challenge or problem<\/li><li data-section-id=\"1r0zt7q\" data-start=\"1649\" data-end=\"1668\">Solution provided<\/li><li data-section-id=\"4y9gqi\" data-start=\"1669\" data-end=\"1696\">How the solution was used<\/li><li data-section-id=\"1w8iexv\" data-start=\"1697\" data-end=\"1715\">Results achieved<\/li><li data-section-id=\"18sbahx\" data-start=\"1716\" data-end=\"1735\">Customer feedback<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6a9031 elementor-widget elementor-widget-text-editor\" data-id=\"b6a9031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>3. Short Social Media Testimonials<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9cc78d elementor-widget elementor-widget-image\" data-id=\"a9cc78d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"292\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Social-media-Testimonial-Video-1-300x292.png\" class=\"attachment-medium size-medium wp-image-126443\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Social-media-Testimonial-Video-1-300x292.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Social-media-Testimonial-Video-1.png 646w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9af29 elementor-widget elementor-widget-text-editor\" data-id=\"6a9af29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/97671885663654110\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-120b834 elementor-widget elementor-widget-text-editor\" data-id=\"120b834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1776\" data-end=\"1934\">These are short testimonial videos <b>made for social media platforms such as<\/b><a href=\"https:\/\/blog.easyparcel.com\/my\/tiktok-shop-integration\/\" target=\"_blank\" rel=\"noopener\"> <b>TikTok<\/b><\/a><b>, Instagram, and Facebook<\/b>. They are usually quick, simple, and easy to watch.<\/p><p data-start=\"1936\" data-end=\"1960\"><strong data-start=\"1936\" data-end=\"1960\">What it can include:<\/strong><\/p><ul data-start=\"1961\" data-end=\"2109\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-section-id=\"hjjzoo\" data-start=\"1961\" data-end=\"1992\">A quick customer introduction<\/li><li data-section-id=\"1bm8m5s\" data-start=\"1993\" data-end=\"2010\">One key problem<\/li><li data-section-id=\"hxb1dc\" data-start=\"2011\" data-end=\"2029\">One main benefit<\/li><li data-section-id=\"1w9l09p\" data-start=\"2030\" data-end=\"2059\">A short personal experience<\/li><li data-section-id=\"1sswxeo\" data-start=\"2060\" data-end=\"2078\">A recommendation<\/li><li data-section-id=\"vouzr4\" data-start=\"2079\" data-end=\"2109\" data-is-last-node=\"\">A clear call to action (CTA)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e4faf7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e4faf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4fb80c elementor-widget elementor-widget-heading\" data-id=\"f4fb80c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4 Key Elements of a Good Testimonial Video<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881cfe5 elementor-widget elementor-widget-text-editor\" data-id=\"881cfe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"47\" data-end=\"201\">A good testimonial video should feel real, relatable, and easy to understand. Here are four key elements that can make a testimonial video more effective:<\/p><h3 data-section-id=\"dcs6e\" data-start=\"203\" data-end=\"225\">1. A Real Customer<\/h3><p data-start=\"226\" data-end=\"305\">Featuring a real customer can make the video feel more genuine and trustworthy.<\/p><p data-start=\"307\" data-end=\"319\"><strong data-start=\"307\" data-end=\"319\">Example:<\/strong><\/p><ul data-start=\"320\" data-end=\"427\"><li data-section-id=\"14ijlx3\" data-start=\"320\" data-end=\"351\">Share their actual experience<\/li><li data-section-id=\"1ltkvm6\" data-start=\"352\" data-end=\"386\">Explain how they use the product<\/li><li data-section-id=\"tjgroc\" data-start=\"387\" data-end=\"427\">Talk about why they chose the business<\/li><\/ul><h3 data-section-id=\"ifzoff\" data-start=\"429\" data-end=\"454\">2. An Authentic Story<\/h3><p data-start=\"455\" data-end=\"525\">A natural and honest story can help viewers connect with the customer.<\/p><p data-start=\"527\" data-end=\"539\"><strong data-start=\"527\" data-end=\"539\">Example:<\/strong><\/p><ul data-start=\"540\" data-end=\"667\"><li data-section-id=\"amtpvy\" data-start=\"540\" data-end=\"573\">Share what they genuinely liked<\/li><li data-section-id=\"1h0o0tv\" data-start=\"574\" data-end=\"612\">Talk about their personal experience<\/li><li data-section-id=\"1fnnre7\" data-start=\"613\" data-end=\"667\">Explain what they expected before trying the product<\/li><\/ul><h3 data-section-id=\"15ufvcq\" data-start=\"669\" data-end=\"704\">3. A Clear Problem and Solution<\/h3><p data-start=\"705\" data-end=\"796\">The video should show the problem the customer faced and how the product or service helped.<\/p><p data-start=\"798\" data-end=\"810\"><strong data-start=\"798\" data-end=\"810\">Example:<\/strong><\/p><ul data-start=\"811\" data-end=\"917\"><li data-section-id=\"8d5io\" data-start=\"811\" data-end=\"841\">Explain the problem they had<\/li><li data-section-id=\"zoqyv2\" data-start=\"842\" data-end=\"875\">Show why they needed a solution<\/li><li data-section-id=\"1sj2y0n\" data-start=\"876\" data-end=\"917\">Share how the product or service helped<\/li><\/ul><h3 data-section-id=\"7abaxo\" data-start=\"919\" data-end=\"938\">4. Real Results<\/h3><p data-start=\"939\" data-end=\"1046\">Sharing real results can make the testimonial more convincing and show the value of the product or service.<\/p><p data-start=\"1048\" data-end=\"1060\"><strong data-start=\"1048\" data-end=\"1060\">Example:<\/strong><\/p><ul data-start=\"1061\" data-end=\"1138\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-section-id=\"9h13iw\" data-start=\"1061\" data-end=\"1073\">Saved time<\/li><li data-section-id=\"1gk506s\" data-start=\"1074\" data-end=\"1089\">Reduced costs<\/li><li data-section-id=\"12vn618\" data-start=\"1090\" data-end=\"1120\">Improved customer experience<\/li><li data-section-id=\"16ymxr4\" data-start=\"1121\" data-end=\"1138\" data-is-last-node=\"\">Increased sales<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-110af1c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"110af1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c273a76 elementor-widget elementor-widget-heading\" data-id=\"c273a76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Testimonial Video Important for Businesses?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c538f2 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3c538f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33f4ab2 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"33f4ab2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chart-line\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tIncrease Conversions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA strong testimonial video can encourage viewers to take action, such as making a purchase, signing up, or contacting a business.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55cfbfd elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"55cfbfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBuild Customer Trust\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tReal customers sharing their experiences can make a business feel more trustworthy and reliable.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d1d9e elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"64d1d9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-eye\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tShow Real Customer Experiences\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTestimonial videos let potential customers see how a product or service works in real-life situations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09384fc elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"09384fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-lightbulb\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHelp Customers Make Decisions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSeeing positive experiences from other customers can give potential buyers more confidence when choosing a product or service.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f10e869 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f10e869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f10d327 elementor-widget elementor-widget-heading\" data-id=\"f10d327\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Create a Testimonial Video?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-affa300 elementor-widget elementor-widget-text-editor\" data-id=\"affa300\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"4se8rd\" data-start=\"259\" data-end=\"291\">1. Choose the Right Customer<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ce0b elementor-widget elementor-widget-image\" data-id=\"1c0ce0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Choose-the-Right-Customer-1-300x169.jpg\" class=\"attachment-medium size-medium wp-image-126450\" alt=\"Choose the Right Customer\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Choose-the-Right-Customer-1-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Choose-the-Right-Customer-1-1024x576.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Choose-the-Right-Customer-1-768x432.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Choose-the-Right-Customer-1.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83d151f elementor-widget elementor-widget-text-editor\" data-id=\"83d151f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/10485011674328840\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a604caa elementor-widget elementor-widget-text-editor\" data-id=\"a604caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"292\" data-end=\"483\">Start by<b> choosing a satisfied customer who has had a positive experience with the product or service<\/b>. A customer with a real story to share can make the video feel more genuine and relatable.<\/p><p data-start=\"485\" data-end=\"506\"><strong data-start=\"485\" data-end=\"506\">What to consider:<\/strong><\/p><ul data-start=\"507\" data-end=\"690\"><li data-section-id=\"1w8xn7d\" data-start=\"507\" data-end=\"546\">Choose a happy and satisfied customer<\/li><li data-section-id=\"1dowrkl\" data-start=\"547\" data-end=\"594\">Look for customers with a positive experience<\/li><li data-section-id=\"f6vi26\" data-start=\"595\" data-end=\"652\">Choose someone who can explain their experience clearly<\/li><li data-section-id=\"i9ozxx\" data-start=\"653\" data-end=\"690\">Ask for permission before recording<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-898e2cf elementor-widget elementor-widget-text-editor\" data-id=\"898e2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>2. Prepare Simple Questions<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3912b98 elementor-widget elementor-widget-image\" data-id=\"3912b98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Prepare-Simple-Questions-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-126451\" alt=\"Prepare Simple Questions\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Prepare-Simple-Questions-1-300x300.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Prepare-Simple-Questions-1-150x150.jpg 150w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Prepare-Simple-Questions-1-768x768.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Prepare-Simple-Questions-1.jpg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f50c2aa elementor-widget elementor-widget-text-editor\" data-id=\"f50c2aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/46795283623957329\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf7af8 elementor-widget elementor-widget-text-editor\" data-id=\"4cf7af8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"724\" data-end=\"872\">Prepare a <b>few questions to guide the customer<\/b> during the video. This helps them know what to talk about without making the video sound too scripted.<\/p><p data-start=\"874\" data-end=\"900\"><strong data-start=\"874\" data-end=\"900\">Questions can include:<\/strong><\/p><ul data-start=\"901\" data-end=\"1090\"><li data-section-id=\"1287aqc\" data-start=\"901\" data-end=\"932\">What problem were you facing?<\/li><li data-section-id=\"55eo97\" data-start=\"933\" data-end=\"978\">Why did you choose this product or service?<\/li><li data-section-id=\"1dgj9vx\" data-start=\"979\" data-end=\"1005\">How was your experience?<\/li><li data-section-id=\"uafypl\" data-start=\"1006\" data-end=\"1031\">What did you like most?<\/li><li data-section-id=\"utzo81\" data-start=\"1032\" data-end=\"1054\">How did it help you?<\/li><li data-section-id=\"scr49g\" data-start=\"1055\" data-end=\"1090\">Would you recommend it to others?<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d102ab elementor-widget elementor-widget-text-editor\" data-id=\"9d102ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>3. Record the Video<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-273d255 elementor-widget elementor-widget-image\" data-id=\"273d255\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Record-the-Testimonial-Video-1-300x200.jpg\" class=\"attachment-medium size-medium wp-image-126452\" alt=\"Record the Testimonial Video\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Record-the-Testimonial-Video-1-300x200.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Record-the-Testimonial-Video-1.jpg 735w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e76a6ab elementor-widget elementor-widget-text-editor\" data-id=\"e76a6ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/1092193347152860266\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed0eff elementor-widget elementor-widget-text-editor\" data-id=\"4ed0eff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1116\" data-end=\"1252\">Find a <b>comfortable location and record the customer<\/b> sharing their experience. Encourage them to speak naturally and use their own words.<\/p><p data-start=\"1254\" data-end=\"1273\"><strong data-start=\"1254\" data-end=\"1273\">Recording tips:<\/strong><\/p><ul data-start=\"1274\" data-end=\"1445\"><li data-section-id=\"zfi8wl\" data-start=\"1274\" data-end=\"1299\">Choose a quiet location<\/li><li data-section-id=\"1xrlzpy\" data-start=\"1300\" data-end=\"1319\">Use good lighting<\/li><li data-section-id=\"as79fb\" data-start=\"1320\" data-end=\"1350\">Make sure the audio is clear<\/li><li data-section-id=\"ypkqzl\" data-start=\"1351\" data-end=\"1378\">Keep the background clean<\/li><li data-section-id=\"1ub6mp5\" data-start=\"1379\" data-end=\"1410\">Place the camera at eye level<\/li><li data-section-id=\"1qc98v4\" data-start=\"1411\" data-end=\"1445\">Let the customer speak naturally<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ac1aed elementor-widget elementor-widget-text-editor\" data-id=\"0ac1aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>4. Edit the Video<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d210a6b elementor-widget elementor-widget-image\" data-id=\"d210a6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Edit-the-Testimonial-Video-1-300x225.jpg\" class=\"attachment-medium size-medium wp-image-126453\" alt=\"Edit the Testimonial Video\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Edit-the-Testimonial-Video-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Edit-the-Testimonial-Video-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Edit-the-Testimonial-Video-1-768x576.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Edit-the-Testimonial-Video-1.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6b241 elementor-widget elementor-widget-text-editor\" data-id=\"6d6b241\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/532761830941727776\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678d339 elementor-widget elementor-widget-text-editor\" data-id=\"678d339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1469\" data-end=\"1634\">After recording, <b>edit the video to make it short, clear, and interesting<\/b>. Remove parts that are not necessary and keep the most useful parts of the customer&#8217;s story.<\/p><p data-start=\"1636\" data-end=\"1656\"><strong data-start=\"1636\" data-end=\"1656\">You can include:<\/strong><\/p><ul data-start=\"1657\" data-end=\"1855\"><li data-section-id=\"zdb33b\" data-start=\"1657\" data-end=\"1685\">Subtitles for easy viewing<\/li><li data-section-id=\"1tth58l\" data-start=\"1686\" data-end=\"1701\">Business logo<\/li><li data-section-id=\"fxf7xf\" data-start=\"1702\" data-end=\"1736\">Customer&#8217;s name or business name<\/li><li data-section-id=\"1v2hxot\" data-start=\"1737\" data-end=\"1769\">Relevant photos or video clips<\/li><li data-section-id=\"vlo6jg\" data-start=\"1770\" data-end=\"1795\">Key results or benefits<\/li><li data-section-id=\"1jum003\" data-start=\"1796\" data-end=\"1855\">Background music that does not distract from the customer<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e28672c elementor-widget elementor-widget-text-editor\" data-id=\"e28672c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>5. Share the Testimonial Video<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b72c17 elementor-widget elementor-widget-image\" data-id=\"2b72c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1132\" height=\"699\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-27-164610.png\" class=\"attachment-full size-full wp-image-126454\" alt=\"Share the Testimonial Video\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-27-164610.png 1132w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-27-164610-300x185.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-27-164610-1024x632.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-27-164610-768x474.png 768w\" sizes=\"(max-width: 1132px) 100vw, 1132px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89081b3 elementor-widget elementor-widget-text-editor\" data-id=\"89081b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1892\" data-end=\"2050\">Once the video is ready, <b>share it on platforms where potential customers can see it<\/b>. Using different channels can help the testimonial reach a wider audience.<\/p>\n<p data-start=\"2052\" data-end=\"2076\"><strong data-start=\"2052\" data-end=\"2076\">You can share it on:<\/strong><\/p>\n<ul data-start=\"2077\" data-end=\"2181\">\n<li data-section-id=\"787klx\" data-start=\"2077\" data-end=\"2095\">Business <a href=\"https:\/\/blog.easyparcel.com\/my\/widgets\/\">website<\/a><\/li>\n<li data-section-id=\"1f5ubuf\" data-start=\"2096\" data-end=\"2110\">Social media<\/li><li data-section-id=\"1f5ubuf\" data-start=\"2096\" data-end=\"2110\">YouTube<\/li>\n<li data-section-id=\"1n4xrs3\" data-start=\"2121\" data-end=\"2147\">Product or service pages<\/li>\n<li data-section-id=\"cmgrdb\" data-start=\"2148\" data-end=\"2163\">Landing pages<\/li>\n<li data-section-id=\"850rfk\" data-start=\"2164\" data-end=\"2181\"><a href=\"https:\/\/blog.easyparcel.com\/my\/email-marketing-malaysia\/\">Email marketing<\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-658790c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"658790c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f82afd8 elementor-widget elementor-widget-heading\" data-id=\"f82afd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Testimonial Video vs Written Review: What\u2019s the Difference?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8368c19 elementor-widget elementor-widget-text-editor\" data-id=\"8368c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Testimonial video<\/b> and <b>written review <\/b>are both useful ways to share customer feedback. However, they are different in how they engage audiences and build trust. Here is a simple comparison:<\/p><div><table style=\"background-color: #ffffff; height: 288px;\" width=\"159\"><tbody><tr><td><b>Aspect<\/b><\/td><td><b>Testimonial Video<\/b><\/td><td><b>Written Review<\/b><\/td><\/tr><tr><td><b>Format<\/b><\/td><td>Customers share their experience through video<\/td><td>Customers share their experience through written text<\/td><\/tr><tr><td><b>Engagement<\/b><\/td><td>More engaging through visuals, voice, and facial expressions<\/td><td>Easy to read but usually less interactive<\/td><\/tr><tr><td><b>Emotional Connection<\/b><\/td><td>Can create a stronger emotional connection through voice and expressions<\/td><td>Relies mainly on the words and writing style<\/td><\/tr><tr><td><b>Convenience<\/b><\/td><td>Takes more time to watch<\/td><td>Quick and easy to read<\/td><\/tr><tr><td><b>Best For<\/b><\/td><td>Showing real customer experiences and building trust<\/td><td>Sharing quick feedback and information<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b75ed5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4b75ed5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a83be73 elementor-widget elementor-widget-heading\" data-id=\"a83be73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6 Common Testimonial Video Mistakes to Avoid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1761ca8 elementor-widget elementor-widget-text-editor\" data-id=\"1761ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"47\" data-end=\"194\">Creating a testimonial video may seem simple, but a few common mistakes can make it less effective. Here are some mistakes businesses should avoid:<\/p><h3 data-section-id=\"17mr10n\" data-start=\"196\" data-end=\"240\">1. Using a Script That Sounds Too Formal<\/h3><p data-start=\"241\" data-end=\"376\">A testimonial should feel natural and genuine. If customers simply read a strict script, the video may sound forced and less relatable.<\/p><p data-start=\"378\" data-end=\"386\"><strong data-start=\"378\" data-end=\"386\">Tips:<\/strong><\/p><ul data-start=\"387\" data-end=\"508\"><li data-section-id=\"9uc4x9\" data-start=\"387\" data-end=\"429\">Give customers a few questions to answer<\/li><li data-section-id=\"otsutf\" data-start=\"430\" data-end=\"465\">Let them speak in their own words<\/li><li data-section-id=\"p135i7\" data-start=\"466\" data-end=\"508\">Avoid asking them to memorise every line<\/li><\/ul><h3 data-section-id=\"utc1fv\" data-start=\"510\" data-end=\"542\">2. Making the Video Too Long<\/h3><p data-start=\"543\" data-end=\"658\">Long videos may cause viewers to lose interest, especially when the main message takes too long to reach the point.<\/p><p data-start=\"660\" data-end=\"668\"><strong data-start=\"660\" data-end=\"668\">Tips:<\/strong><\/p><ul data-start=\"669\" data-end=\"783\"><li data-section-id=\"12l6hwv\" data-start=\"669\" data-end=\"703\">Keep the video short and focused<\/li><li data-section-id=\"h45jsb\" data-start=\"704\" data-end=\"735\">Get to the main point quickly<\/li><li data-section-id=\"o3kos8\" data-start=\"736\" data-end=\"783\">Focus on the problem, experience, and results<\/li><\/ul><h3 data-section-id=\"12esesu\" data-start=\"785\" data-end=\"825\">3. Focusing Too Much on the Business<\/h3><p data-start=\"826\" data-end=\"951\">A testimonial video should focus on the customer&#8217;s experience rather than making the entire video feel like an advertisement.<\/p><p data-start=\"953\" data-end=\"961\"><strong data-start=\"953\" data-end=\"961\">Tips:<\/strong><\/p><ul data-start=\"962\" data-end=\"1076\"><li data-section-id=\"1mj0yr6\" data-start=\"962\" data-end=\"1002\">Let the customer share their own story<\/li><li data-section-id=\"1ufqgah\" data-start=\"1003\" data-end=\"1030\">Focus on their experience<\/li><li data-section-id=\"1kn63x\" data-start=\"1031\" data-end=\"1076\">Show how the product or service helped them<\/li><\/ul><h3 data-section-id=\"1lt3pxb\" data-start=\"1078\" data-end=\"1113\">4. Poor Video and Audio Quality<\/h3><p data-start=\"1114\" data-end=\"1213\">Dark visuals, unclear audio, or distracting background noise can make the video difficult to watch.<\/p><p data-start=\"1215\" data-end=\"1223\"><strong data-start=\"1215\" data-end=\"1223\">Tips:<\/strong><\/p><ul data-start=\"1224\" data-end=\"1347\"><li data-section-id=\"mip18c\" data-start=\"1224\" data-end=\"1253\">Record in a bright location<\/li><li data-section-id=\"1qzm18z\" data-start=\"1254\" data-end=\"1276\">Choose a quiet place<\/li><li data-section-id=\"13td4mz\" data-start=\"1277\" data-end=\"1322\">Make sure the customer can be heard clearly<\/li><li data-section-id=\"1dn567h\" data-start=\"1323\" data-end=\"1347\">Keep the camera steady<\/li><\/ul><h3 data-section-id=\"hewx1n\" data-start=\"1349\" data-end=\"1380\">5. Not Showing Real Results<\/h3><p data-start=\"1381\" data-end=\"1471\">Simply saying that a product is &#8220;great&#8221; may not be enough to convince potential customers.<\/p><p data-start=\"1473\" data-end=\"1481\"><strong data-start=\"1473\" data-end=\"1481\">Tips:<\/strong><\/p><ul data-start=\"1482\" data-end=\"1631\"><li data-section-id=\"1cgov1d\" data-start=\"1482\" data-end=\"1507\">Share\u00a0<a href=\"https:\/\/blog.easyparcel.com\/my\/promotion-strategy\/\" target=\"_blank\" rel=\"noopener\">specific benefits<\/a><\/li><li data-section-id=\"1w0tf0d\" data-start=\"1508\" data-end=\"1544\">Include real results when possible<\/li><li data-section-id=\"680o4g\" data-start=\"1545\" data-end=\"1587\">Explain how the product solved a problem<\/li><li data-section-id=\"4lop40\" data-start=\"1588\" data-end=\"1631\">Show improvements after using the product<\/li><\/ul><h3 data-section-id=\"xrho54\" data-start=\"1633\" data-end=\"1673\">6. Forgetting a Clear Call to Action<\/h3><p data-start=\"1674\" data-end=\"1781\">A testimonial video may build interest, but viewers may not know what to do next without a clear direction.<\/p><p data-start=\"1783\" data-end=\"1791\"><strong data-start=\"1783\" data-end=\"1791\">Tips:<\/strong><\/p><ul data-start=\"1792\" data-end=\"1929\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-section-id=\"17mebzh\" data-start=\"1792\" data-end=\"1822\">Tell viewers what to do next<\/li><li data-section-id=\"x597o7\" data-start=\"1823\" data-end=\"1860\">Encourage them to visit the website<\/li><li data-section-id=\"aiof5b\" data-start=\"1861\" data-end=\"1888\">Invite them to learn more<\/li><li data-section-id=\"1pk50vn\" data-start=\"1889\" data-end=\"1929\" data-is-last-node=\"\">Ask them to try the product or service<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8372d0b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8372d0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc17f94 elementor-widget elementor-widget-text-editor\" data-id=\"bc17f94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A customer\u2019s experience does not end after they click the \u201cBuy Now\u201d button. Delivery is also an important part of the shopping journey. Even if a product is high quality, a smooth and reliable delivery experience can leave a positive impression and encourage customers to share their experience with others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1112976 elementor-widget elementor-widget-heading\" data-id=\"1112976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How EasyParcel Helps You Encourage Customers to Share Their Experiences?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae05a5 elementor-invisible elementor-widget elementor-widget-easyparcel_quote\" data-id=\"6ae05a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInDown&quot;}\" data-widget_type=\"easyparcel_quote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<h3 class=\"card-title\">Get Instant Quotes<\/h3>\n<!-- Tab Navigation -->\n<ul class=\"nav nav-tabs mt-3 mb-3\" id=\"quoteTabs\" role=\"tablist\">\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link active\" id=\"domestic-tab\" data-bs-toggle=\"tab\" href=\"#domestic\" role=\"tab\" aria-controls=\"domestic\" aria-selected=\"true\" onclick=\"easyparcelQuote.switchTab('domestic',$('#receiver_country'), 'receiver_state')\"><i class=\"list-icon fa fa-truck quote-icon\"><\/i>Domestic<\/a>\n  <\/li>\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link\" id=\"international-tab\" data-bs-toggle=\"tab\" href=\"#international\" role=\"tab\" aria-controls=\"international\" aria-selected=\"false\" onclick=\"easyparcelQuote.switchTab('international',$('#receiver_country'), 'receiver_state')\"><i class=\"list-icon fa fa-plane quote-icon\"><\/i>International<\/a>\n  <\/li>\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link\" id=\"ondemand-tab\" href=\"https:\/\/app.easyparcel.com\/my\/en\/ondemand\"><i class=\"list-icon fa fa-bolt quote-icon\"><\/i>On-demand<\/a>\n  <\/li>\n<\/ul>\n\n<form class=\"easyparcel-widget easyparcel-quote\">\n    <div class=\"card border-0\">\n        <div class=\"card-body\">\n\n            <input type=\"hidden\" name=\"country\" value=\"MY\">\n            <input type=\"hidden\" name=\"webapp_url\" value=\"https:\/\/app.easyparcel.com\/my\/en\/\">\n\n            <div class=\"row mb-1\">\n                <div class=\"col-12 mb-2\">\n                    <label for=\"sender_country\" class=\"form-label d-inline me-1\">From:<\/label>\n\n                    <select\n                        id=\"sender_country\"\n                        name=\"sender_country\"\n                        class=\"form-control\"\n                        onchange=\"easyparcelQuote.changeCountry(this, 'sender_state')\"\n                        required\n                    >\n                                                    <option value=\"MY\"  selected='selected'>MALAYSIA<\/option>\n                                                <\/select>\n                <\/div>\n\n                <div class=\"state-input-container col-5 col-sm-6 mb-2\">\n                    <select\n                        id=\"sender_state\"\n                        name=\"sender_state\"\n                        class=\"form-control\"\n                        data-placeholder=\"State\"\n                        required\n                    >\n                        <option><\/option>\n                                                    <option value=\"jhr\">Johor<\/option>\n                                                    <option value=\"kdh\">Kedah<\/option>\n                                                    <option value=\"ktn\">Kelantan<\/option>\n                                                    <option value=\"mlk\">Melaka<\/option>\n                                                    <option value=\"nsn\">Negeri Sembilan<\/option>\n                                                    <option value=\"phg\">Pahang<\/option>\n                                                    <option value=\"prk\">Perak<\/option>\n                                                    <option value=\"pls\">Perlis<\/option>\n                                                    <option value=\"png\">Pulau Pinang<\/option>\n                                                    <option value=\"sgr\">Selangor<\/option>\n                                                    <option value=\"trg\">Terengganu<\/option>\n                                                    <option value=\"kul\">Kuala Lumpur<\/option>\n                                                    <option value=\"pjy\">Putra Jaya<\/option>\n                                                    <option value=\"srw\">Sarawak<\/option>\n                                                    <option value=\"sbh\">Sabah<\/option>\n                                                    <option value=\"lbn\">Labuan<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"postcode-input-container col-7 col-sm-6 mb-2\">\n                    <div class=\"d-flex flex-row\">\n                        <input\n                            type=\"text\"\n                            id=\"sender_postcode\"\n                            name=\"sender_postcode\"\n                            class=\"form-control\"\n                            placeholder=\"Postcode\"\n                            onkeyup=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            onchange=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            onblur=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            maxlength=\"6\"\n                        >\n\n                        <button\n                            type=\"button\"\n                            class=\"quote-address-book-btn btn btn-secondary\"\n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Address Book\"\n                            onclick=\"easyparcelQuote.clickAddressBook(this, 'c', $('#sender_postcode').val(), $('#sender_country').val())\"\n                        >\n                            <i class=\"fa-solid fa-address-book\"><\/i>\n                        <\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"row mb-1\">\n                <div class=\"col-12 mb-2\">\n                    <label for=\"receiver_country\" class=\"form-label d-inline me-1\">To:<\/label>\n\n                    <select\n                        id=\"receiver_country\"\n                        name=\"receiver_country\"\n                        class=\"form-control\"\n                        onchange=\"easyparcelQuote.changeCountry(this, 'receiver_state')\"\n                        required\n                    >\n                                                    <option value=\"AF\" >AFGHANISTAN<\/option>\n                                                    <option value=\"AL\" >ALBANIA<\/option>\n                                                    <option value=\"DZ\" >ALGERIA<\/option>\n                                                    <option value=\"AS\" >AMERICAN SAMOA<\/option>\n                                                    <option value=\"AD\" >ANDORRA<\/option>\n                                                    <option value=\"AO\" >ANGOLA<\/option>\n                                                    <option value=\"AI\" >ANGUILLA<\/option>\n                                                    <option value=\"AG\" >ANTIGUA<\/option>\n                                                    <option value=\"AR\" >ARGENTINA<\/option>\n                                                    <option value=\"AM\" >ARMENIA<\/option>\n                                                    <option value=\"AW\" >ARUBA<\/option>\n                                                    <option value=\"AU\" >AUSTRALIA<\/option>\n                                                    <option value=\"AT\" >AUSTRIA<\/option>\n                                                    <option value=\"AZ\" >AZERBAIJAN<\/option>\n                                                    <option value=\"BS\" >BAHAMAS<\/option>\n                                                    <option value=\"BH\" >BAHRAIN<\/option>\n                                                    <option value=\"BD\" >BANGLADESH<\/option>\n                                                    <option value=\"BB\" >BARBADOS<\/option>\n                                                    <option value=\"BY\" >BELARUS<\/option>\n                                                    <option value=\"BE\" >BELGIUM<\/option>\n                                                    <option value=\"BZ\" >BELIZE<\/option>\n                                                    <option value=\"BJ\" >BENIN<\/option>\n                                                    <option value=\"BM\" >BERMUDA<\/option>\n                                                    <option value=\"BT\" >BHUTAN<\/option>\n                                                    <option value=\"BO\" >BOLIVIA<\/option>\n                                                    <option value=\"BQ\" >BONAIRE<\/option>\n                                                    <option value=\"BA\" >BOSNIA AND HERZEGOVINA<\/option>\n                                                    <option value=\"BW\" >BOTSWANA<\/option>\n                                                    <option value=\"BR\" >BRAZIL<\/option>\n                                                    <option value=\"BN\" >BRUNEI DARUSSALAM<\/option>\n                                                    <option value=\"BG\" >BULGARIA<\/option>\n                                                    <option value=\"BF\" >BURKINA FASO<\/option>\n                                                    <option value=\"BI\" >BURUNDI<\/option>\n                                                    <option value=\"KH\" >CAMBODIA<\/option>\n                                                    <option value=\"CM\" >CAMEROON<\/option>\n                                                    <option value=\"CA\" >CANADA<\/option>\n                                                    <option value=\"IC\" >CANARY ISLANDS, THE<\/option>\n                                                    <option value=\"CV\" >CAPE VERDE<\/option>\n                                                    <option value=\"KY\" >CAYMAN ISLANDS<\/option>\n                                                    <option value=\"CF\" >CENTRAL AFRICAN REPUBLIC<\/option>\n                                                    <option value=\"TD\" >CHAD<\/option>\n                                                    <option value=\"CL\" >CHILE<\/option>\n                                                    <option value=\"CN\" >CHINA<\/option>\n                                                    <option value=\"CO\" >COLOMBIA<\/option>\n                                                    <option value=\"KM\" >COMOROS<\/option>\n                                                    <option value=\"CG\" >CONGO<\/option>\n                                                    <option value=\"CD\" >CONGO, THE DEMOCRATIC REPUBLIC OF THE<\/option>\n                                                    <option value=\"CK\" >COOK ISLANDS<\/option>\n                                                    <option value=\"CR\" >COSTA RICA<\/option>\n                                                    <option value=\"CI\" >COTE D&#039;IVOIRE<\/option>\n                                                    <option value=\"HR\" >CROATIA<\/option>\n                                                    <option value=\"CU\" >CUBA<\/option>\n                                                    <option value=\"CW\" >CURACAO<\/option>\n                                                    <option value=\"CY\" >CYPRUS<\/option>\n                                                    <option value=\"CZ\" >CZECH REPUBLIC<\/option>\n                                                    <option value=\"DK\" >DENMARK<\/option>\n                                                    <option value=\"DJ\" >DJIBOUTI<\/option>\n                                                    <option value=\"DM\" >DOMINICA<\/option>\n                                                    <option value=\"DO\" >DOMINICAN REPUBLIC<\/option>\n                                                    <option value=\"TP\" >EAST TIMOR<\/option>\n                                                    <option value=\"EC\" >ECUADOR<\/option>\n                                                    <option value=\"EG\" >EGYPT<\/option>\n                                                    <option value=\"SV\" >EL SALVADOR<\/option>\n                                                    <option value=\"GQ\" >EQUATORIAL GUINEA<\/option>\n                                                    <option value=\"ER\" >ERITREA<\/option>\n                                                    <option value=\"EE\" >ESTONIA<\/option>\n                                                    <option value=\"ET\" >ETHIOPIA<\/option>\n                                                    <option value=\"FK\" >FALKLAND ISLANDS (MALVINAS)<\/option>\n                                                    <option value=\"FO\" >FAROE ISLANDS<\/option>\n                                                    <option value=\"FJ\" >FIJI<\/option>\n                                                    <option value=\"FI\" >FINLAND<\/option>\n                                                    <option value=\"FR\" >FRANCE<\/option>\n                                                    <option value=\"GF\" >FRENCH GUIANA<\/option>\n                                                    <option value=\"PF\" >FRENCH POLYNESIA<\/option>\n                                                    <option value=\"GA\" >GABON<\/option>\n                                                    <option value=\"GM\" >GAMBIA<\/option>\n                                                    <option value=\"GE\" >GEORGIA<\/option>\n                                                    <option value=\"DE\" >GERMANY<\/option>\n                                                    <option value=\"GH\" >GHANA<\/option>\n                                                    <option value=\"GI\" >GIBRALTAR<\/option>\n                                                    <option value=\"GR\" >GREECE<\/option>\n                                                    <option value=\"GL\" >GREENLAND<\/option>\n                                                    <option value=\"GD\" >GRENADA<\/option>\n                                                    <option value=\"GP\" >GUADELOUPE<\/option>\n                                                    <option value=\"GU\" >GUAM<\/option>\n                                                    <option value=\"GT\" >GUATEMALA<\/option>\n                                                    <option value=\"GG\" >GUERNSEY<\/option>\n                                                    <option value=\"GN\" >GUINEA REPUBLIC<\/option>\n                                                    <option value=\"GW\" >GUINEA BISSAU<\/option>\n                                                    <option value=\"GY\" >GUYANA<\/option>\n                                                    <option value=\"HT\" >HAITI<\/option>\n                                                    <option value=\"HN\" >HONDURAS<\/option>\n                                                    <option value=\"HK\" >HONG KONG<\/option>\n                                                    <option value=\"HU\" >HUNGARY<\/option>\n                                                    <option value=\"IS\" >ICELAND<\/option>\n                                                    <option value=\"IN\" >INDIA<\/option>\n                                                    <option value=\"ID\" >INDONESIA<\/option>\n                                                    <option value=\"IR\" >IRAN, ISLAMIC REPUBLIC OF<\/option>\n                                                    <option value=\"IQ\" >IRAQ<\/option>\n                                                    <option value=\"IE\" >IRELAND<\/option>\n                                                    <option value=\"IL\" >ISRAEL<\/option>\n                                                    <option value=\"IT\" >ITALY<\/option>\n                                                    <option value=\"JM\" >JAMAICA<\/option>\n                                                    <option value=\"JP\" >JAPAN<\/option>\n                                                    <option value=\"JE\" >JERSEY<\/option>\n                                                    <option value=\"JO\" >JORDAN<\/option>\n                                                    <option value=\"KZ\" >KAZAKHSTAN<\/option>\n                                                    <option value=\"KE\" >KENYA<\/option>\n                                                    <option value=\"KI\" >KIRIBATI<\/option>\n                                                    <option value=\"KP\" >KOREA, DEMOCRATIC PEOPLE&#039;S REPUBLIC OF<\/option>\n                                                    <option value=\"KR\" >SOUTH KOREA<\/option>\n                                                    <option value=\"XK\" >KOSOVO<\/option>\n                                                    <option value=\"KW\" >KUWAIT<\/option>\n                                                    <option value=\"KG\" >KYRGYZSTAN<\/option>\n                                                    <option value=\"LA\" >LAO PEOPLE&#039;S DEMOCRATIC REPUBLIC<\/option>\n                                                    <option value=\"LV\" >LATVIA<\/option>\n                                                    <option value=\"LB\" >LEBANON<\/option>\n                                                    <option value=\"LS\" >LESOTHO<\/option>\n                                                    <option value=\"LR\" >LIBERIA<\/option>\n                                                    <option value=\"LY\" >LIBYA<\/option>\n                                                    <option value=\"LI\" >LIECHTENSTEIN<\/option>\n                                                    <option value=\"LT\" >LITHUANIA<\/option>\n                                                    <option value=\"LU\" >LUXEMBOURG<\/option>\n                                                    <option value=\"MO\" >MACAU<\/option>\n                                                    <option value=\"MK\" >MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF<\/option>\n                                                    <option value=\"MG\" >MADAGASCAR<\/option>\n                                                    <option value=\"MY\"  selected='selected'>MALAYSIA<\/option>\n                                                    <option value=\"MW\" >MALAWI<\/option>\n                                                    <option value=\"MV\" >MALDIVES<\/option>\n                                                    <option value=\"ML\" >MALI<\/option>\n                                                    <option value=\"MT\" >MALTA<\/option>\n                                                    <option value=\"MH\" >MARSHALL ISLANDS<\/option>\n                                                    <option value=\"MQ\" >MARTINIQUE<\/option>\n                                                    <option value=\"MR\" >MAURITANIA<\/option>\n                                                    <option value=\"MU\" >MAURITIUS<\/option>\n                                                    <option value=\"YT\" >MAYOTTE<\/option>\n                                                    <option value=\"MX\" >MEXICO<\/option>\n                                                    <option value=\"FM\" >MICRONESIA, FEDERATED STATES OF<\/option>\n                                                    <option value=\"MD\" >MOLDOVA, REPUBLIC OF<\/option>\n                                                    <option value=\"MC\" >MONACO<\/option>\n                                                    <option value=\"MN\" >MONGOLIA<\/option>\n                                                    <option value=\"ME\" >MONTENEGRO<\/option>\n                                                    <option value=\"MS\" >MONTSERRAT<\/option>\n                                                    <option value=\"MA\" >MOROCCO<\/option>\n                                                    <option value=\"MZ\" >MOZAMBIQUE<\/option>\n                                                    <option value=\"MM\" >MYANMAR<\/option>\n                                                    <option value=\"NA\" >NAMIBIA<\/option>\n                                                    <option value=\"NR\" >NAURU<\/option>\n                                                    <option value=\"NP\" >NEPAL<\/option>\n                                                    <option value=\"NL\" >NETHERLANDS<\/option>\n                                                    <option value=\"AN\" >NETHERLANDS ANTILLES<\/option>\n                                                    <option value=\"XN\" >NEVIS<\/option>\n                                                    <option value=\"NC\" >NEW CALEDONIA<\/option>\n                                                    <option value=\"NZ\" >NEW ZEALAND<\/option>\n                                                    <option value=\"NI\" >NICARAGUA<\/option>\n                                                    <option value=\"NE\" >NIGER<\/option>\n                                                    <option value=\"NG\" >NIGERIA<\/option>\n                                                    <option value=\"NU\" >NIUE<\/option>\n                                                    <option value=\"NO\" >NORWAY<\/option>\n                                                    <option value=\"OM\" >OMAN<\/option>\n                                                    <option value=\"PK\" >PAKISTAN<\/option>\n                                                    <option value=\"PW\" >PALAU<\/option>\n                                                    <option value=\"PA\" >PANAMA<\/option>\n                                                    <option value=\"PG\" >PAPUA NEW GUINEA<\/option>\n                                                    <option value=\"PY\" >PARAGUAY<\/option>\n                                                    <option value=\"PE\" >PERU<\/option>\n                                                    <option value=\"PH\" >PHILIPPINES<\/option>\n                                                    <option value=\"PL\" >POLAND<\/option>\n                                                    <option value=\"PT\" >PORTUGAL<\/option>\n                                                    <option value=\"PR\" >PUERTO RICO<\/option>\n                                                    <option value=\"QA\" >QATAR<\/option>\n                                                    <option value=\"RE\" >REUNION<\/option>\n                                                    <option value=\"RO\" >ROMANIA<\/option>\n                                                    <option value=\"RU\" >RUSSIAN FEDERATION<\/option>\n                                                    <option value=\"RW\" >RWANDA<\/option>\n                                                    <option value=\"MP\" >SAIPAN<\/option>\n                                                    <option value=\"WS\" >SAMOA<\/option>\n                                                    <option value=\"SM\" >SAN MARINO<\/option>\n                                                    <option value=\"ST\" >SAO TOME AND PRINCIPE<\/option>\n                                                    <option value=\"SA\" >SAUDI ARABIA<\/option>\n                                                    <option value=\"SN\" >SENEGAL<\/option>\n                                                    <option value=\"RS\" >SERBIA<\/option>\n                                                    <option value=\"SC\" >SEYCHELLES<\/option>\n                                                    <option value=\"SL\" >SIERRA LEONE<\/option>\n                                                    <option value=\"SG\" >SINGAPORE<\/option>\n                                                    <option value=\"SK\" >SLOVAKIA<\/option>\n                                                    <option value=\"SI\" >SLOVENIA<\/option>\n                                                    <option value=\"SB\" >SOLOMON ISLANDS<\/option>\n                                                    <option value=\"SO\" >SOMALIA<\/option>\n                                                    <option value=\"XS\" >SOMALILAND (NORTH SOMALIA)<\/option>\n                                                    <option value=\"ZA\" >SOUTH AFRICA<\/option>\n                                                    <option value=\"ES\" >SPAIN<\/option>\n                                                    <option value=\"LK\" >SRI LANKA<\/option>\n                                                    <option value=\"BL\" >ST. BARTHELEMY<\/option>\n                                                    <option value=\"XE\" >ST. EUSTATIUS<\/option>\n                                                    <option value=\"KN\" >ST. KITTS<\/option>\n                                                    <option value=\"LC\" >ST. LUCIA<\/option>\n                                                    <option value=\"XM\" >ST. MAARTEN<\/option>\n                                                    <option value=\"VC\" >ST. VINCENT<\/option>\n                                                    <option value=\"SD\" >SUDAN<\/option>\n                                                    <option value=\"SR\" >SURINAME<\/option>\n                                                    <option value=\"SZ\" >SWAZILAND<\/option>\n                                                    <option value=\"SE\" >SWEDEN<\/option>\n                                                    <option value=\"CH\" >SWITZERLAND<\/option>\n                                                    <option value=\"SY\" >SYRIA<\/option>\n                                                    <option value=\"TW\" >TAIWAN<\/option>\n                                                    <option value=\"TJ\" >TAJIKISTAN<\/option>\n                                                    <option value=\"TZ\" >TANZANIA<\/option>\n                                                    <option value=\"TH\" >THAILAND<\/option>\n                                                    <option value=\"TG\" >TOGO<\/option>\n                                                    <option value=\"TO\" >TONGA<\/option>\n                                                    <option value=\"TT\" >TRINIDAD AND TOBAGO<\/option>\n                                                    <option value=\"TN\" >TUNISIA<\/option>\n                                                    <option value=\"TR\" >TURKEY<\/option>\n                                                    <option value=\"TM\" >TURKMENISTAN<\/option>\n                                                    <option value=\"TC\" >TURKS AND CAICOS ISLANDS<\/option>\n                                                    <option value=\"TV\" >TUVALU<\/option>\n                                                    <option value=\"UG\" >UGANDA<\/option>\n                                                    <option value=\"UA\" >UKRAINE<\/option>\n                                                    <option value=\"AE\" >UNITED ARAB EMIRATES<\/option>\n                                                    <option value=\"GB\" >UNITED KINGDOM<\/option>\n                                                    <option value=\"US\" >UNITED STATES<\/option>\n                                                    <option value=\"UM\" >UNITED STATES MINOR OUTLYING ISLANDS<\/option>\n                                                    <option value=\"UY\" >URUGUAY<\/option>\n                                                    <option value=\"UZ\" >UZBEKISTAN<\/option>\n                                                    <option value=\"VU\" >VANUATU<\/option>\n                                                    <option value=\"VE\" >VENEZUELA<\/option>\n                                                    <option value=\"VN\" >VIETNAM<\/option>\n                                                    <option value=\"VG\" >VIRGIN ISLANDS, BRITISH<\/option>\n                                                    <option value=\"VI\" >VIRGIN ISLANDS, U.S.<\/option>\n                                                    <option value=\"YE\" >YEMEN<\/option>\n                                                    <option value=\"ZM\" >ZAMBIA<\/option>\n                                                    <option value=\"ZW\" >ZIMBABWE<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"state-input-container col-5 col-sm-6 mb-2\">\n                    <select\n                        id=\"receiver_state\"\n                        name=\"receiver_state\"\n                        class=\"form-control\"\n                        data-placeholder=\"State\"\n                        \n                    >\n                        <option><\/option>\n                                                    <option value=\"jhr\">Johor<\/option>\n                                                    <option value=\"kdh\">Kedah<\/option>\n                                                    <option value=\"ktn\">Kelantan<\/option>\n                                                    <option value=\"mlk\">Melaka<\/option>\n                                                    <option value=\"nsn\">Negeri Sembilan<\/option>\n                                                    <option value=\"phg\">Pahang<\/option>\n                                                    <option value=\"prk\">Perak<\/option>\n                                                    <option value=\"pls\">Perlis<\/option>\n                                                    <option value=\"png\">Pulau Pinang<\/option>\n                                                    <option value=\"sgr\">Selangor<\/option>\n                                                    <option value=\"trg\">Terengganu<\/option>\n                                                    <option value=\"kul\">Kuala Lumpur<\/option>\n                                                    <option value=\"pjy\">Putra Jaya<\/option>\n                                                    <option value=\"srw\">Sarawak<\/option>\n                                                    <option value=\"sbh\">Sabah<\/option>\n                                                    <option value=\"lbn\">Labuan<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"postcode-input-container col-7 col-sm-6 mb-2\">\n                    <div class=\"d-flex flex-row\">\n                        <input\n                            type=\"text\"\n                            id=\"receiver_postcode\"\n                            name=\"receiver_postcode\"\n                            class=\"form-control\"\n                            placeholder=\"Postcode\"\n                            onkeyup=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            onchange=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            onblur=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            maxlength=\"8\"\n                        >\n\n                        <button\n                            type=\"button\"\n                            class=\"quote-address-book-btn btn btn-secondary\"\n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Address Book\"\n                            onclick=\"easyparcelQuote.clickAddressBook(this, 'd', $('#receiver_postcode').val(), $('#receiver_country').val())\"\n                        >\n                            <i class=\"fa-solid fa-address-book\"><\/i>\n                        <\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"row mb-1\">\n                <label for=\"weight\" class=\"form-label col-12 mb-2\">Weight:<\/label>\n\n                <div class=\"col-5 col-sm-6 mb-2\">\n                    <div class=\"input-group custom-input-group mb-3\">\n                        <input type=\"text\" id=\"weight\" name=\"weight\" class=\"form-control\" placeholder=\"kg (eg: 0.1)\" required>\n                        <button \n                            class=\"input-group-text\" \n                            type=\"button\" \n                            aria-expanded=\"false\" \n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Volumetric Calculator\"\n                            onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/calculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\"\n                        >\n                            <i class=\"list-icon fa fa-calculator\"><\/i> \n                        <\/button>\n                    <\/div>\n                <\/div>\n\n                <div class=\"col-7 col-sm-6 mb-2\">\n                    <button type=\"submit\" class=\"btn btn-primary\">Quote &amp; Book<\/button>\n                <\/div>\n            <\/div>\n\n            <div class=\"quote-quick-links\">\n                \n                                    <p id=\"volumetric-calculator-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Weight will be determined by actual or volumetric weight (VW), whichever higher. Calculate the volumetric weight                         <a class=\"easyparcel-link\" onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/calculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\">here<\/a>.\n                    <\/p>\n                \n                                    <p id=\"tax-calculator-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Calculate tax and duties when shipping to other country                         <a class=\"easyparcel-link\" onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/taxcalculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\">here<\/a>.\n                    <\/p>\n                \n                                    <p id=\"bulk-upload-intro-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Send more parcels at a time?                         <a class=\"easyparcel-link\" data-bs-toggle=\"modal\" data-bs-target=\"#bulk-upload-intro\">here<\/a>.\n                    <\/p>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/form>\n\n<div class=\"modal fade\" id=\"bulk-upload-intro\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"bulkUploadIntroModalLabel\" aria-hidden=\"true\">\n    <div class=\"modal-dialog modal-lg modal-dialog-centered\">\n        <div class=\"modal-content px-md-5 pt-4 pb-2\">\n            <div class=\"modal-body\">\n                <h4 class=\"modal-title text-center\">Send More Parcels at Once<\/h4>\n                <p class=\"text-muted text-center\">Save time, save cost with less click!<\/p>\n                <div class=\"row equal-height-row d-flex mt-5\">\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" enable-background=\"new 0 0 24 24\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><g><rect fill=\"none\" height=\"24\" width=\"24\"\/><\/g><g><path d=\"M20,2H4C3,2,2,2.9,2,4v3.01C2,7.73,2.43,8.35,3,8.7V20c0,1.1,1.1,2,2,2h14c0.9,0,2-0.9,2-2V8.7c0.57-0.35,1-0.97,1-1.69V4 C22,2.9,21,2,20,2z M15,14H9v-2h6V14z M20,7H4V4h16V7z\"\/><\/g><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Bulk Upload<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Upload your Excel file and ship up to 100 parcels at a time now\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/bulk')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" enable-background=\"new 0 0 24 24\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><g><rect fill=\"none\" height=\"24\" width=\"24\"\/><\/g><g><g><path d=\"M9.19,6.35c-2.04,2.29-3.44,5.58-3.57,5.89L2,10.69l4.05-4.05c0.47-0.47,1.15-0.68,1.81-0.55L9.19,6.35L9.19,6.35z M11.17,17c0,0,3.74-1.55,5.89-3.7c5.4-5.4,4.5-9.62,4.21-10.57c-0.95-0.3-5.17-1.19-10.57,4.21C8.55,9.09,7,12.83,7,12.83 L11.17,17z M17.65,14.81c-2.29,2.04-5.58,3.44-5.89,3.57L13.31,22l4.05-4.05c0.47-0.47,0.68-1.15,0.55-1.81L17.65,14.81 L17.65,14.81z M9,18c0,0.83-0.34,1.58-0.88,2.12C6.94,21.3,2,22,2,22s0.7-4.94,1.88-6.12C4.42,15.34,5.17,15,6,15 C7.66,15,9,16.34,9,18z M13,9c0-1.1,0.9-2,2-2s2,0.9,2,2s-0.9,2-2,2S13,10.1,13,9z\"\/><\/g><\/g><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Bulk Express<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Ship up to 300 Parcels at once with less click by uploading an Excel file\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/bulk-express')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><path d=\"M0 0h24v24H0z\" fill=\"none\"\/><path d=\"M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z\"\/><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Integrations<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Sync all your store orders and experience seamless booking experience in one click\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/integrations\/add')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"modal-footer bg-white text-center d-block\">\n                <a class=\"text-muted border_bottom_dotted\" data-bs-dismiss=\"modal\">Maybe Next Time<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e65f8 elementor-widget elementor-widget-text-editor\" data-id=\"07e65f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A smooth delivery experience can leave customers with a positive impression of your business. <strong data-start=\"172\" data-end=\"229\">EasyParcel allows you to compare 60+ courier services<\/strong>, making it easier to find a suitable delivery option based on your needs.\u00a0<\/p><p>You can compare different courier services and choose an option that fits your delivery requirements, budget, and parcel type. This can help make the shipping process more convenient and provide your customers with a better overall delivery experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f9a50 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"30f9a50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ae1c2f elementor-widget elementor-widget-text-editor\" data-id=\"9ae1c2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Testimonial video is a great way to show real customer experiences and build trust with potential customers. It also helps businesses connect with their audience and show the real value of their products or services<\/p><p>Ready to make shipping easier?\u00a0<b>Sign up for FREE <\/b>today\u00a0and\u00a0<b>enjoy a\u00a0RM10 discount coupon<\/b> on your first delivery with EasyParcel!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45a7c31 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"45a7c31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/go.easyparcel.com\/g34Ugd\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-point-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get RM10 Coupon Now!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b1e0a4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8b1e0a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-412965e elementor-widget elementor-widget-heading\" data-id=\"412965e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba770f elementor-widget elementor-widget-text-editor\" data-id=\"4ba770f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: bold;\">1.&nbsp;<\/span><b>What is a testimonial video?<\/b><br data-start=\"115\" data-end=\"118\">A testimonial video is a video where a customer shares their experience, feedback, or opinion about a product or service.<\/p>\n<p><span style=\"font-weight: bold;\">2.<\/span><span style=\"font-weight: bold;\">&nbsp;<\/span><b>How to make a testimonial video?<\/b><br data-start=\"115\" data-end=\"118\">Start by choosing a satisfied customer and asking them to share their honest experience. Keep the video natural and focused on their problem, experience, and results. Good lighting, clear audio, and simple editing can also make the video more professional.<\/p>\n<p><span style=\"font-weight: bold;\">3.&nbsp;<\/span><b>Are testimonial videos better than written reviews?<\/b><br data-start=\"115\" data-end=\"118\">Testimonial videos can feel more personal and authentic because viewers can see and hear real customers sharing their experiences. However, written reviews are easier to read quickly and can also be effective in building trust.<\/p>\n<p><b>4.&nbsp;Where can businesses use testimonial videos?<\/b><br data-start=\"115\" data-end=\"118\">Businesses can use testimonial videos on their websites, landing pages, social media platforms, YouTube, email campaigns, and online advertisements to build trust and engage potential customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Imagine hearing a customer talk about how a product or service made their life easier. Instead of simply reading a few lines of text, potential customers can see their expressions, hear their voices, and connect with their real experiences. That is what makes testimonial video so powerful. But what exactly is a testimonial video, and how does it work? In this blog, let\u2019s explore all about testimonial video and how businesses can use them to connect with their audience and grow their brand. Contents What Is a Testimonial Video? Source: Pinterest A testimonial video is a video where a real customer shares their experience with a product or service. Instead of simply writing a review, customers can talk about what they liked, the problems they faced, and how the product or service helped them. 3 Common Types of Testimonial Video 1. Customer Interview Videos Source: Pinterest This type of video features a customer answering questions about their experience with a product or service. It feels natural and allows customers to share their thoughts in their own words. What it can include: Customer introduction Questions about their experience Problems they faced How the product or service helped What they liked most Whether they would recommend it 2. Case Study Videos Source: Pinterest Case study videos tell a more detailed customer story. They usually explain the customer&#8217;s challenge, the solution provided by the business, and the results achieved. What it can include: Customer background Main challenge or problem Solution provided How the solution was used Results achieved Customer feedback 3. Short Social Media Testimonials Source: Pinterest These are short testimonial videos made for social media platforms such as TikTok, Instagram, and Facebook. They are usually quick, simple, and easy to watch. What it can include: A quick customer introduction One key problem One main benefit A short personal experience A recommendation A clear call to action (CTA) 4 Key Elements of a Good Testimonial Video A good testimonial video should feel real, relatable, and easy to understand. Here are four key elements that can make a testimonial video more effective: 1. A Real Customer Featuring a real customer can make the video feel more genuine and trustworthy. Example: Share their actual experience Explain how they use the product Talk about why they chose the business 2. An Authentic Story A natural and honest story can help viewers connect with the customer. Example: Share what they genuinely liked Talk about their personal experience Explain what they expected before trying the product 3. A Clear Problem and Solution The video should show the problem the customer faced and how the product or service helped. Example: Explain the problem they had Show why they needed a solution Share how the product or service helped 4. Real Results Sharing real results can make the testimonial more convincing and show the value of the product or service. Example: Saved time Reduced costs Improved customer experience Increased sales Why Testimonial Video Important for Businesses? Increase Conversions A strong testimonial video can encourage viewers to take action, such as making a purchase, signing up, or contacting a business. Build Customer Trust Real customers sharing their experiences can make a business feel more trustworthy and reliable. Show Real Customer Experiences Testimonial videos let potential customers see how a product or service works in real-life situations. Help Customers Make Decisions Seeing positive experiences from other customers can give potential buyers more confidence when choosing a product or service. How to Create a Testimonial Video? 1. Choose the Right Customer Source: Pinterest Start by choosing a satisfied customer who has had a positive experience with the product or service. A customer with a real story to share can make the video feel more genuine and relatable. What to consider: Choose a happy and satisfied customer Look for customers with a positive experience Choose someone who can explain their experience clearly Ask for permission before recording 2. Prepare Simple Questions Source: Pinterest Prepare a few questions to guide the customer during the video. This helps them know what to talk about without making the video sound too scripted. Questions can include: What problem were you facing? Why did you choose this product or service? How was your experience? What did you like most? How did it help you? Would you recommend it to others? 3. Record the Video Source: Pinterest Find a comfortable location and record the customer sharing their experience. Encourage them to speak naturally and use their own words. Recording tips: Choose a quiet location Use good lighting Make sure the audio is clear Keep the background clean Place the camera at eye level Let the customer speak naturally 4. Edit the Video Source: Pinterest After recording, edit the video to make it short, clear, and interesting. Remove parts that are not necessary and keep the most useful parts of the customer&#8217;s story. You can include: Subtitles for easy viewing Business logo Customer&#8217;s name or business name Relevant photos or video clips Key results or benefits Background music that does not distract from the customer 5. Share the Testimonial Video Once the video is ready, share it on platforms where potential customers can see it. Using different channels can help the testimonial reach a wider audience. You can share it on: Business website Social media YouTube Product or service pages Landing pages Email marketing Testimonial Video vs Written Review: What\u2019s the Difference? Testimonial video and written review are both useful ways to share customer feedback. However, they are different in how they engage audiences and build trust. Here is a simple comparison: Aspect Testimonial Video Written Review Format Customers share their experience through video Customers share their experience through written text Engagement More engaging through visuals, voice, and facial expressions Easy to read but usually less interactive Emotional Connection Can create a stronger emotional connection through voice and expressions Relies mainly on the words and writing style Convenience Takes more time to watch Quick and easy to read Best For<\/p>\n","protected":false},"author":44,"featured_media":126838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-126429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-tips-and-trends"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Testimonial Video: How to Turn Customer Stories Into Sales - 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