{"id":126895,"date":"2026-08-14T15:01:53","date_gmt":"2026-08-14T07:01:53","guid":{"rendered":"https:\/\/blog.easyparcel.com\/my\/?p=126895"},"modified":"2026-08-14T15:01:53","modified_gmt":"2026-08-14T07:01:53","slug":"direct-to-consumer","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/direct-to-consumer\/","title":{"rendered":"Direct to Consumer: How It Works &#038; Benefits for Businesses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"126895\" class=\"elementor elementor-126895\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fcd583 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9fcd583\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8da777 elementor-widget elementor-widget-text-editor\" data-id=\"f8da777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Have you noticed how more businesses are selling directly to customers through their own websites, social media, and online platforms? This approach is known as <b>direct to consumer <\/b>(D2C).<\/p><p>With the rise of eCommerce, the D2C model has become a popular choice for businesses looking to build stronger customer relationships, gain more control over their brand, and create a smoother buying experience.\u00a0<\/p><p>In this guide, we will explore all about direct to consumer in a simple and easy-to-understand way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deed733 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"deed733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__deed733\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__deed733\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__deed733\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-478eebd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"478eebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f20ffe5 elementor-widget elementor-widget-heading\" data-id=\"f20ffe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is Direct to Consumer (D2C)?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ee6 elementor-widget elementor-widget-image\" data-id=\"56f5ee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"172\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Direct-to-consumer-1-300x172.jpg\" class=\"attachment-medium size-medium wp-image-126912\" alt=\"Direct to consumer\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Direct-to-consumer-1-300x172.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Direct-to-consumer-1.jpg 698w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcd58a elementor-widget elementor-widget-text-editor\" data-id=\"3dcd58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source:<a href=\"https:\/\/www.pinterest.com\/pin\/158259374398137102\/\"> Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40c5324 elementor-widget elementor-widget-text-editor\" data-id=\"40c5324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Direct to Consumer (D2C) is a business model where companies<b> sell their products or services directly to customers without involving traditional intermediaries <\/b>such as wholesalers, distributors, or retailers. Instead of relying on third-party sellers, D2C brands manage their own marketing, sales, and customer interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-224deb1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"224deb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d4f790 elementor-widget elementor-widget-heading\" data-id=\"8d4f790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6 Key Characteristics of a Direct to Consumer Business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b0bd4a elementor-widget elementor-widget-text-editor\" data-id=\"8b0bd4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A direct to consumer (D2C) business is more than just selling products online. From building a strong brand identity to understanding customer preferences, D2C businesses have several unique characteristics that help them stand out.<\/p>\n<h3>1. Sells Directly to Customers<\/h3>\n<p>One of the biggest characteristics of a D2C business is that it <b>sells products directly to customers <\/b>without depending on retailers or distributors. Customers can purchase products through the brand\u2019s&nbsp;<a href=\"https:\/\/blog.easyparcel.com\/my\/widgets\/\" target=\"_blank\">own website<\/a>, mobile app, or social media platforms, creating a more direct connection between the brand and buyer.<\/p>\n<h3>2. Builds Strong Customer Relationships<\/h3>\n<p>D2C businesses have the opportunity to <b>communicate with customers throughout the entire buying journey<\/b>. By interacting directly with customers, brands can better understand their needs, and build stronger relationships that encourage repeat purchases.<\/p>\n<h3>3. Controls the Brand Experience<\/h3>\n<p>From the way products are presented online to&nbsp;<a href=\"https:\/\/blog.easyparcel.com\/my\/packaging-tips\/\" target=\"_blank\" rel=\"noopener\">packaging<\/a>&nbsp;and<a href=\"https:\/\/blog.easyparcel.com\/my\/live-chat-support\/\" target=\"_blank\" rel=\"noopener\"> customer service<\/a>, D2C brands <b>control every part of the customer experience.&nbsp;<\/b><\/p>\n<h3>4. Leverages Digital Platforms<\/h3>\n<p>Most D2C businesses <b>use digital channels <\/b>such as&nbsp;<a href=\"https:\/\/blog.easyparcel.com\/my\/ecommerce-marketplace\/\" target=\"_blank\" rel=\"noopener\">eCommerce websites<\/a>, social media, and online advertising to reach their target customers.<\/p>\n<h3>5. Uses Customer Data to Improve<\/h3>\n<p>Because D2C brands interact directly with customers, they can <b>collect valuable insights<\/b> from purchases, reviews, and feedback. These insights help businesses understand&nbsp;<a href=\"https:\/\/blog.easyparcel.com\/my\/consumer-behavior\/\" target=\"_blank\" rel=\"noopener\">customer preferences<\/a>, improve products, and create more effective marketing strategies.<\/p>\n<h3>6. Has More Control Over Pricing and Promotions<\/h3>\n<p>Without relying on third-party sellers, D2C businesses have<b> greater flexibility in setting prices, creating&nbsp;<\/b><a href=\"https:\/\/blog.easyparcel.com\/my\/promotion-strategy\/\" target=\"_blank\" rel=\"noopener\"><b>promotions<\/b><\/a><b>, and launching campaigns<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0810597 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0810597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64cd1ad elementor-widget elementor-widget-heading\" data-id=\"64cd1ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Does the Direct to Consumer Model Work?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d1180 elementor-widget elementor-widget-text-editor\" data-id=\"f5d1180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Develop or Source Products<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f01fec elementor-widget elementor-widget-image\" data-id=\"7f01fec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"236\" height=\"280\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Develop-or-Source-Products-Direct-to-Consumer-1.jpg\" class=\"attachment-medium size-medium wp-image-126923\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-232be7e elementor-widget elementor-widget-text-editor\" data-id=\"232be7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/4592827274280651136\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7f8b8 elementor-widget elementor-widget-text-editor\" data-id=\"ba7f8b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Businesses <b>create their own products or work with manufacturers to source products <\/b>that meet customer needs. They focus on building a unique brand identity to attract their target audience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c56aa elementor-widget elementor-widget-text-editor\" data-id=\"98c56aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>2. Reach Customers Directly<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e3c14e elementor-widget elementor-widget-image\" data-id=\"9e3c14e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"240\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/eCommerce-Marketing-Social-Media-Marketing-1-300x240.jpg\" class=\"attachment-medium size-medium wp-image-125134\" alt=\"eCommerce Marketing - Social Media Marketing\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/eCommerce-Marketing-Social-Media-Marketing-1-300x240.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/eCommerce-Marketing-Social-Media-Marketing-1-1024x819.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/eCommerce-Marketing-Social-Media-Marketing-1-768x614.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/07\/eCommerce-Marketing-Social-Media-Marketing-1.jpg 1199w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ee32d elementor-widget elementor-widget-text-editor\" data-id=\"58ee32d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/340232946872577248\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d235ffb elementor-widget elementor-widget-text-editor\" data-id=\"d235ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D2C brands<b> connect with customers through digital channels<\/b> such as social media, online advertisements, <a href=\"https:\/\/blog.easyparcel.com\/my\/email-marketing-malaysia\/\">email marketing<\/a>, and content marketing. This helps businesses promote products and build relationships with their audience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c9fe1 elementor-widget elementor-widget-text-editor\" data-id=\"66c9fe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>3. Customers Buy Directly<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc46bf1 elementor-widget elementor-widget-image\" data-id=\"dc46bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"168\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Customers-Buy-Directly-Direct-to-Consumer-1-300x168.jpg\" class=\"attachment-medium size-medium wp-image-126924\" alt=\"\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Customers-Buy-Directly-Direct-to-Consumer-1-300x168.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Customers-Buy-Directly-Direct-to-Consumer-1.jpg 734w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8430ba7 elementor-widget elementor-widget-text-editor\" data-id=\"8430ba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/277464027038979452\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-599fa28 elementor-widget elementor-widget-text-editor\" data-id=\"599fa28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Customers purchase products through the brand\u2019s own sales channels.\u00a0<\/b>This allows businesses to manage the buying experience directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e992c elementor-widget elementor-widget-text-editor\" data-id=\"67e992c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>4. Complete the Order Process<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-719f376 elementor-widget elementor-widget-image\" data-id=\"719f376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Complete-the-Order-Process-Direct-to-Consumer-1-300x169.jpg\" class=\"attachment-medium size-medium wp-image-126925\" alt=\"Complete the Order Process - Direct to Consumer\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Complete-the-Order-Process-Direct-to-Consumer-1-300x169.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/08\/Complete-the-Order-Process-Direct-to-Consumer-1.jpg 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00f6fd5 elementor-widget elementor-widget-text-editor\" data-id=\"00f6fd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Source: <a href=\"https:\/\/www.pinterest.com\/pin\/685391637077727516\/\">Pinterest<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd74417 elementor-widget elementor-widget-text-editor\" data-id=\"cd74417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After receiving an order, businesses <b>prepare the products and arrange shipment to customers<\/b>. A smooth fulfilment process helps provide a better customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de05252 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"de05252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4953734 elementor-widget elementor-widget-heading\" data-id=\"4953734\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Direct to Consumer (D2C) vs Business to Consumer (B2C): What's the Difference?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c54d64 elementor-widget elementor-widget-text-editor\" data-id=\"7c54d64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\">Although<b> <\/b>both<b> D2C <\/b>and <b>B2C <\/b>businesses sell products or services to customers, the main difference lies in how they reach and interact with customers.&nbsp;<\/p>\n<div>\n<table style=\"background-color: #ffffff; height: 288px;\" width=\"159\">\n<tbody>\n<tr>\n<td><b>Aspect<\/b><\/td>\n<td><b>Direct to Consumer (D2C)<\/b><\/td>\n<td><b>Business to Consumer (B2C)<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Definition<\/b><\/td>\n<td>A business model where brands sell products directly to customers without third-party retailers or distributors<\/td>\n<td>A business model where businesses sell products or services directly to consumers<\/td>\n<\/tr>\n<tr>\n<td><b>Sales Channel<\/b><\/td>\n<td>Mainly through brand websites, mobile apps, and social media platforms<\/td>\n<td>Through websites, marketplaces, retail stores, or other sales channels<\/td>\n<\/tr>\n<tr>\n<td><b>Middlemen<\/b><\/td>\n<td>No middlemen involved between the brand and customers<\/td>\n<td>May involve retailers, wholesalers, or&nbsp;<a href=\"https:\/\/blog.easyparcel.com\/my\/ecommerce-marketplace\/\" target=\"_blank\" rel=\"noopener\">marketplaces<\/a><\/td>\n<\/tr>\n<tr>\n<td><b>Brand Control<\/b><\/td>\n<td>Businesses have more control over pricing, branding, and customer experience<\/td>\n<td>Businesses may have less control when selling through third-party channel<\/td>\n<\/tr>\n<tr>\n<td><b>Examples<\/b><\/td>\n<td>A skincare brand selling products through its own website<\/td>\n<td>A clothing brand selling products through a department store or marketplace<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bfcea9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2bfcea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-308c966 elementor-widget elementor-widget-heading\" data-id=\"308c966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4 Key Benefits of Direct to Consumer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70796f9 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"70796f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01d5386 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"01d5386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBuild Stronger Customer Relationship\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSelling directly allows businesses to communicate with customers and better understand their needs, helping to create stronger connections.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47643a8 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"47643a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-palette\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tGreater Control Over Branding\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tD2C businesses can manage their own brand image, marketing, and customer experience without depending on third-party sellers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77b0732 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"77b0732\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-money-check-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHigher Profit Potential\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tBy reducing reliance on intermediaries, businesses can have more control over costs, pricing, and profit margins.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed2986d elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ed2986d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-smile-beam\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBetter Customer Experience\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWith control over the buying journey, businesses can create a more personalised and convenient experience for customers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91c94f9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"91c94f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd251e elementor-widget elementor-widget-heading\" data-id=\"fdd251e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4 Common Challenges of Direct to Consumer Businesses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c0e8e2 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3c0e8e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dfd5b0 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5dfd5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-boxes\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tManaging Inventory and Stock Levels\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tD2C businesses need to manage their own stock carefully to avoid having too much inventory or running out of popular products.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba30dd elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6ba30dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bullhorn\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBuilding Brand Awareness\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWith many brands competing online, businesses need strong branding and marketing strategies to stand out and attract customers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b3f6d elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c3b3f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-trophy\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStrong Online Competition\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe growing eCommerce market means businesses must find ways to differentiate their products and create a unique brand experience.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afd5f19 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"afd5f19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-money-check-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tManaging Order Fulfilment\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tHandling increasing orders can become challenging as businesses grow. D2C brands need efficient processes to manage orders and maintain customer satisfaction.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86de8a0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"86de8a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f98e836 elementor-widget elementor-widget-text-editor\" data-id=\"f98e836\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As more businesses adopt the direct to consumer model, having a smooth and efficient fulfilment process becomes important. <b>EasyParcel <\/b>provides convenient shipping solutions that help businesses simplify their fulfilment process and focus on growing their brand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37d0b07 elementor-widget elementor-widget-heading\" data-id=\"37d0b07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How EasyParcel Supports Direct to Consumer Businesses?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6002f5e elementor-invisible elementor-widget elementor-widget-easyparcel_quote\" data-id=\"6002f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInDown&quot;}\" data-widget_type=\"easyparcel_quote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<h3 class=\"card-title\">Get Instant Quotes<\/h3>\n<!-- Tab Navigation -->\n<ul class=\"nav nav-tabs mt-3 mb-3\" id=\"quoteTabs\" role=\"tablist\">\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link active\" id=\"domestic-tab\" data-bs-toggle=\"tab\" href=\"#domestic\" role=\"tab\" aria-controls=\"domestic\" aria-selected=\"true\" onclick=\"easyparcelQuote.switchTab('domestic',$('#receiver_country'), 'receiver_state')\"><i class=\"list-icon fa fa-truck quote-icon\"><\/i>Domestic<\/a>\n  <\/li>\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link\" id=\"international-tab\" data-bs-toggle=\"tab\" href=\"#international\" role=\"tab\" aria-controls=\"international\" aria-selected=\"false\" onclick=\"easyparcelQuote.switchTab('international',$('#receiver_country'), 'receiver_state')\"><i class=\"list-icon fa fa-plane quote-icon\"><\/i>International<\/a>\n  <\/li>\n  <li class=\"nav-item\" role=\"presentation\">\n    <a class=\"nav-link\" id=\"ondemand-tab\" href=\"https:\/\/app.easyparcel.com\/my\/en\/ondemand\"><i class=\"list-icon fa fa-bolt quote-icon\"><\/i>On-demand<\/a>\n  <\/li>\n<\/ul>\n\n<form class=\"easyparcel-widget easyparcel-quote\">\n    <div class=\"card border-0\">\n        <div class=\"card-body\">\n\n            <input type=\"hidden\" name=\"country\" value=\"MY\">\n            <input type=\"hidden\" name=\"webapp_url\" value=\"https:\/\/app.easyparcel.com\/my\/en\/\">\n\n            <div class=\"row mb-1\">\n                <div class=\"col-12 mb-2\">\n                    <label for=\"sender_country\" class=\"form-label d-inline me-1\">From:<\/label>\n\n                    <select\n                        id=\"sender_country\"\n                        name=\"sender_country\"\n                        class=\"form-control\"\n                        onchange=\"easyparcelQuote.changeCountry(this, 'sender_state')\"\n                        required\n                    >\n                                                    <option value=\"MY\"  selected='selected'>MALAYSIA<\/option>\n                                                <\/select>\n                <\/div>\n\n                <div class=\"state-input-container col-5 col-sm-6 mb-2\">\n                    <select\n                        id=\"sender_state\"\n                        name=\"sender_state\"\n                        class=\"form-control\"\n                        data-placeholder=\"State\"\n                        required\n                    >\n                        <option><\/option>\n                                                    <option value=\"jhr\">Johor<\/option>\n                                                    <option value=\"kdh\">Kedah<\/option>\n                                                    <option value=\"ktn\">Kelantan<\/option>\n                                                    <option value=\"mlk\">Melaka<\/option>\n                                                    <option value=\"nsn\">Negeri Sembilan<\/option>\n                                                    <option value=\"phg\">Pahang<\/option>\n                                                    <option value=\"prk\">Perak<\/option>\n                                                    <option value=\"pls\">Perlis<\/option>\n                                                    <option value=\"png\">Pulau Pinang<\/option>\n                                                    <option value=\"sgr\">Selangor<\/option>\n                                                    <option value=\"trg\">Terengganu<\/option>\n                                                    <option value=\"kul\">Kuala Lumpur<\/option>\n                                                    <option value=\"pjy\">Putra Jaya<\/option>\n                                                    <option value=\"srw\">Sarawak<\/option>\n                                                    <option value=\"sbh\">Sabah<\/option>\n                                                    <option value=\"lbn\">Labuan<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"postcode-input-container col-7 col-sm-6 mb-2\">\n                    <div class=\"d-flex flex-row\">\n                        <input\n                            type=\"text\"\n                            id=\"sender_postcode\"\n                            name=\"sender_postcode\"\n                            class=\"form-control\"\n                            placeholder=\"Postcode\"\n                            onkeyup=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            onchange=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            onblur=\"easyparcelQuote.changePostcode(this, 'sender_state')\"\n                            maxlength=\"6\"\n                        >\n\n                        <button\n                            type=\"button\"\n                            class=\"quote-address-book-btn btn btn-secondary\"\n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Address Book\"\n                            onclick=\"easyparcelQuote.clickAddressBook(this, 'c', $('#sender_postcode').val(), $('#sender_country').val())\"\n                        >\n                            <i class=\"fa-solid fa-address-book\"><\/i>\n                        <\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"row mb-1\">\n                <div class=\"col-12 mb-2\">\n                    <label for=\"receiver_country\" class=\"form-label d-inline me-1\">To:<\/label>\n\n                    <select\n                        id=\"receiver_country\"\n                        name=\"receiver_country\"\n                        class=\"form-control\"\n                        onchange=\"easyparcelQuote.changeCountry(this, 'receiver_state')\"\n                        required\n                    >\n                                                    <option value=\"AF\" >AFGHANISTAN<\/option>\n                                                    <option value=\"AL\" >ALBANIA<\/option>\n                                                    <option value=\"DZ\" >ALGERIA<\/option>\n                                                    <option value=\"AS\" >AMERICAN SAMOA<\/option>\n                                                    <option value=\"AD\" >ANDORRA<\/option>\n                                                    <option value=\"AO\" >ANGOLA<\/option>\n                                                    <option value=\"AI\" >ANGUILLA<\/option>\n                                                    <option value=\"AG\" >ANTIGUA<\/option>\n                                                    <option value=\"AR\" >ARGENTINA<\/option>\n                                                    <option value=\"AM\" >ARMENIA<\/option>\n                                                    <option value=\"AW\" >ARUBA<\/option>\n                                                    <option value=\"AU\" >AUSTRALIA<\/option>\n                                                    <option value=\"AT\" >AUSTRIA<\/option>\n                                                    <option value=\"AZ\" >AZERBAIJAN<\/option>\n                                                    <option value=\"BS\" >BAHAMAS<\/option>\n                                                    <option value=\"BH\" >BAHRAIN<\/option>\n                                                    <option value=\"BD\" >BANGLADESH<\/option>\n                                                    <option value=\"BB\" >BARBADOS<\/option>\n                                                    <option value=\"BY\" >BELARUS<\/option>\n                                                    <option value=\"BE\" >BELGIUM<\/option>\n                                                    <option value=\"BZ\" >BELIZE<\/option>\n                                                    <option value=\"BJ\" >BENIN<\/option>\n                                                    <option value=\"BM\" >BERMUDA<\/option>\n                                                    <option value=\"BT\" >BHUTAN<\/option>\n                                                    <option value=\"BO\" >BOLIVIA<\/option>\n                                                    <option value=\"BQ\" >BONAIRE<\/option>\n                                                    <option value=\"BA\" >BOSNIA AND HERZEGOVINA<\/option>\n                                                    <option value=\"BW\" >BOTSWANA<\/option>\n                                                    <option value=\"BR\" >BRAZIL<\/option>\n                                                    <option value=\"BN\" >BRUNEI DARUSSALAM<\/option>\n                                                    <option value=\"BG\" >BULGARIA<\/option>\n                                                    <option value=\"BF\" >BURKINA FASO<\/option>\n                                                    <option value=\"BI\" >BURUNDI<\/option>\n                                                    <option value=\"KH\" >CAMBODIA<\/option>\n                                                    <option value=\"CM\" >CAMEROON<\/option>\n                                                    <option value=\"CA\" >CANADA<\/option>\n                                                    <option value=\"IC\" >CANARY ISLANDS, THE<\/option>\n                                                    <option value=\"CV\" >CAPE VERDE<\/option>\n                                                    <option value=\"KY\" >CAYMAN ISLANDS<\/option>\n                                                    <option value=\"CF\" >CENTRAL AFRICAN REPUBLIC<\/option>\n                                                    <option value=\"TD\" >CHAD<\/option>\n                                                    <option value=\"CL\" >CHILE<\/option>\n                                                    <option value=\"CN\" >CHINA<\/option>\n                                                    <option value=\"CO\" >COLOMBIA<\/option>\n                                                    <option value=\"KM\" >COMOROS<\/option>\n                                                    <option value=\"CG\" >CONGO<\/option>\n                                                    <option value=\"CD\" >CONGO, THE DEMOCRATIC REPUBLIC OF THE<\/option>\n                                                    <option value=\"CK\" >COOK ISLANDS<\/option>\n                                                    <option value=\"CR\" >COSTA RICA<\/option>\n                                                    <option value=\"CI\" >COTE D&#039;IVOIRE<\/option>\n                                                    <option value=\"HR\" >CROATIA<\/option>\n                                                    <option value=\"CU\" >CUBA<\/option>\n                                                    <option value=\"CW\" >CURACAO<\/option>\n                                                    <option value=\"CY\" >CYPRUS<\/option>\n                                                    <option value=\"CZ\" >CZECH REPUBLIC<\/option>\n                                                    <option value=\"DK\" >DENMARK<\/option>\n                                                    <option value=\"DJ\" >DJIBOUTI<\/option>\n                                                    <option value=\"DM\" >DOMINICA<\/option>\n                                                    <option value=\"DO\" >DOMINICAN REPUBLIC<\/option>\n                                                    <option value=\"TP\" >EAST TIMOR<\/option>\n                                                    <option value=\"EC\" >ECUADOR<\/option>\n                                                    <option value=\"EG\" >EGYPT<\/option>\n                                                    <option value=\"SV\" >EL SALVADOR<\/option>\n                                                    <option value=\"GQ\" >EQUATORIAL GUINEA<\/option>\n                                                    <option value=\"ER\" >ERITREA<\/option>\n                                                    <option value=\"EE\" >ESTONIA<\/option>\n                                                    <option value=\"ET\" >ETHIOPIA<\/option>\n                                                    <option value=\"FK\" >FALKLAND ISLANDS (MALVINAS)<\/option>\n                                                    <option value=\"FO\" >FAROE ISLANDS<\/option>\n                                                    <option value=\"FJ\" >FIJI<\/option>\n                                                    <option value=\"FI\" >FINLAND<\/option>\n                                                    <option value=\"FR\" >FRANCE<\/option>\n                                                    <option value=\"GF\" >FRENCH GUIANA<\/option>\n                                                    <option value=\"PF\" >FRENCH POLYNESIA<\/option>\n                                                    <option value=\"GA\" >GABON<\/option>\n                                                    <option value=\"GM\" >GAMBIA<\/option>\n                                                    <option value=\"GE\" >GEORGIA<\/option>\n                                                    <option value=\"DE\" >GERMANY<\/option>\n                                                    <option value=\"GH\" >GHANA<\/option>\n                                                    <option value=\"GI\" >GIBRALTAR<\/option>\n                                                    <option value=\"GR\" >GREECE<\/option>\n                                                    <option value=\"GL\" >GREENLAND<\/option>\n                                                    <option value=\"GD\" >GRENADA<\/option>\n                                                    <option value=\"GP\" >GUADELOUPE<\/option>\n                                                    <option value=\"GU\" >GUAM<\/option>\n                                                    <option value=\"GT\" >GUATEMALA<\/option>\n                                                    <option value=\"GG\" >GUERNSEY<\/option>\n                                                    <option value=\"GN\" >GUINEA REPUBLIC<\/option>\n                                                    <option value=\"GW\" >GUINEA BISSAU<\/option>\n                                                    <option value=\"GY\" >GUYANA<\/option>\n                                                    <option value=\"HT\" >HAITI<\/option>\n                                                    <option value=\"HN\" >HONDURAS<\/option>\n                                                    <option value=\"HK\" >HONG KONG<\/option>\n                                                    <option value=\"HU\" >HUNGARY<\/option>\n                                                    <option value=\"IS\" >ICELAND<\/option>\n                                                    <option value=\"IN\" >INDIA<\/option>\n                                                    <option value=\"ID\" >INDONESIA<\/option>\n                                                    <option value=\"IR\" >IRAN, ISLAMIC REPUBLIC OF<\/option>\n                                                    <option value=\"IQ\" >IRAQ<\/option>\n                                                    <option value=\"IE\" >IRELAND<\/option>\n                                                    <option value=\"IL\" >ISRAEL<\/option>\n                                                    <option value=\"IT\" >ITALY<\/option>\n                                                    <option value=\"JM\" >JAMAICA<\/option>\n                                                    <option value=\"JP\" >JAPAN<\/option>\n                                                    <option value=\"JE\" >JERSEY<\/option>\n                                                    <option value=\"JO\" >JORDAN<\/option>\n                                                    <option value=\"KZ\" >KAZAKHSTAN<\/option>\n                                                    <option value=\"KE\" >KENYA<\/option>\n                                                    <option value=\"KI\" >KIRIBATI<\/option>\n                                                    <option value=\"KP\" >KOREA, DEMOCRATIC PEOPLE&#039;S REPUBLIC OF<\/option>\n                                                    <option value=\"KR\" >SOUTH KOREA<\/option>\n                                                    <option value=\"XK\" >KOSOVO<\/option>\n                                                    <option value=\"KW\" >KUWAIT<\/option>\n                                                    <option value=\"KG\" >KYRGYZSTAN<\/option>\n                                                    <option value=\"LA\" >LAO PEOPLE&#039;S DEMOCRATIC REPUBLIC<\/option>\n                                                    <option value=\"LV\" >LATVIA<\/option>\n                                                    <option value=\"LB\" >LEBANON<\/option>\n                                                    <option value=\"LS\" >LESOTHO<\/option>\n                                                    <option value=\"LR\" >LIBERIA<\/option>\n                                                    <option value=\"LY\" >LIBYA<\/option>\n                                                    <option value=\"LI\" >LIECHTENSTEIN<\/option>\n                                                    <option value=\"LT\" >LITHUANIA<\/option>\n                                                    <option value=\"LU\" >LUXEMBOURG<\/option>\n                                                    <option value=\"MO\" >MACAU<\/option>\n                                                    <option value=\"MK\" >MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF<\/option>\n                                                    <option value=\"MG\" >MADAGASCAR<\/option>\n                                                    <option value=\"MY\"  selected='selected'>MALAYSIA<\/option>\n                                                    <option value=\"MW\" >MALAWI<\/option>\n                                                    <option value=\"MV\" >MALDIVES<\/option>\n                                                    <option value=\"ML\" >MALI<\/option>\n                                                    <option value=\"MT\" >MALTA<\/option>\n                                                    <option value=\"MH\" >MARSHALL ISLANDS<\/option>\n                                                    <option value=\"MQ\" >MARTINIQUE<\/option>\n                                                    <option value=\"MR\" >MAURITANIA<\/option>\n                                                    <option value=\"MU\" >MAURITIUS<\/option>\n                                                    <option value=\"YT\" >MAYOTTE<\/option>\n                                                    <option value=\"MX\" >MEXICO<\/option>\n                                                    <option value=\"FM\" >MICRONESIA, FEDERATED STATES OF<\/option>\n                                                    <option value=\"MD\" >MOLDOVA, REPUBLIC OF<\/option>\n                                                    <option value=\"MC\" >MONACO<\/option>\n                                                    <option value=\"MN\" >MONGOLIA<\/option>\n                                                    <option value=\"ME\" >MONTENEGRO<\/option>\n                                                    <option value=\"MS\" >MONTSERRAT<\/option>\n                                                    <option value=\"MA\" >MOROCCO<\/option>\n                                                    <option value=\"MZ\" >MOZAMBIQUE<\/option>\n                                                    <option value=\"MM\" >MYANMAR<\/option>\n                                                    <option value=\"NA\" >NAMIBIA<\/option>\n                                                    <option value=\"NR\" >NAURU<\/option>\n                                                    <option value=\"NP\" >NEPAL<\/option>\n                                                    <option value=\"NL\" >NETHERLANDS<\/option>\n                                                    <option value=\"AN\" >NETHERLANDS ANTILLES<\/option>\n                                                    <option value=\"XN\" >NEVIS<\/option>\n                                                    <option value=\"NC\" >NEW CALEDONIA<\/option>\n                                                    <option value=\"NZ\" >NEW ZEALAND<\/option>\n                                                    <option value=\"NI\" >NICARAGUA<\/option>\n                                                    <option value=\"NE\" >NIGER<\/option>\n                                                    <option value=\"NG\" >NIGERIA<\/option>\n                                                    <option value=\"NU\" >NIUE<\/option>\n                                                    <option value=\"NO\" >NORWAY<\/option>\n                                                    <option value=\"OM\" >OMAN<\/option>\n                                                    <option value=\"PK\" >PAKISTAN<\/option>\n                                                    <option value=\"PW\" >PALAU<\/option>\n                                                    <option value=\"PA\" >PANAMA<\/option>\n                                                    <option value=\"PG\" >PAPUA NEW GUINEA<\/option>\n                                                    <option value=\"PY\" >PARAGUAY<\/option>\n                                                    <option value=\"PE\" >PERU<\/option>\n                                                    <option value=\"PH\" >PHILIPPINES<\/option>\n                                                    <option value=\"PL\" >POLAND<\/option>\n                                                    <option value=\"PT\" >PORTUGAL<\/option>\n                                                    <option value=\"PR\" >PUERTO RICO<\/option>\n                                                    <option value=\"QA\" >QATAR<\/option>\n                                                    <option value=\"RE\" >REUNION<\/option>\n                                                    <option value=\"RO\" >ROMANIA<\/option>\n                                                    <option value=\"RU\" >RUSSIAN FEDERATION<\/option>\n                                                    <option value=\"RW\" >RWANDA<\/option>\n                                                    <option value=\"MP\" >SAIPAN<\/option>\n                                                    <option value=\"WS\" >SAMOA<\/option>\n                                                    <option value=\"SM\" >SAN MARINO<\/option>\n                                                    <option value=\"ST\" >SAO TOME AND PRINCIPE<\/option>\n                                                    <option value=\"SA\" >SAUDI ARABIA<\/option>\n                                                    <option value=\"SN\" >SENEGAL<\/option>\n                                                    <option value=\"RS\" >SERBIA<\/option>\n                                                    <option value=\"SC\" >SEYCHELLES<\/option>\n                                                    <option value=\"SL\" >SIERRA LEONE<\/option>\n                                                    <option value=\"SG\" >SINGAPORE<\/option>\n                                                    <option value=\"SK\" >SLOVAKIA<\/option>\n                                                    <option value=\"SI\" >SLOVENIA<\/option>\n                                                    <option value=\"SB\" >SOLOMON ISLANDS<\/option>\n                                                    <option value=\"SO\" >SOMALIA<\/option>\n                                                    <option value=\"XS\" >SOMALILAND (NORTH SOMALIA)<\/option>\n                                                    <option value=\"ZA\" >SOUTH AFRICA<\/option>\n                                                    <option value=\"ES\" >SPAIN<\/option>\n                                                    <option value=\"LK\" >SRI LANKA<\/option>\n                                                    <option value=\"BL\" >ST. BARTHELEMY<\/option>\n                                                    <option value=\"XE\" >ST. EUSTATIUS<\/option>\n                                                    <option value=\"KN\" >ST. KITTS<\/option>\n                                                    <option value=\"LC\" >ST. LUCIA<\/option>\n                                                    <option value=\"XM\" >ST. MAARTEN<\/option>\n                                                    <option value=\"VC\" >ST. VINCENT<\/option>\n                                                    <option value=\"SD\" >SUDAN<\/option>\n                                                    <option value=\"SR\" >SURINAME<\/option>\n                                                    <option value=\"SZ\" >SWAZILAND<\/option>\n                                                    <option value=\"SE\" >SWEDEN<\/option>\n                                                    <option value=\"CH\" >SWITZERLAND<\/option>\n                                                    <option value=\"SY\" >SYRIA<\/option>\n                                                    <option value=\"TW\" >TAIWAN<\/option>\n                                                    <option value=\"TJ\" >TAJIKISTAN<\/option>\n                                                    <option value=\"TZ\" >TANZANIA<\/option>\n                                                    <option value=\"TH\" >THAILAND<\/option>\n                                                    <option value=\"TG\" >TOGO<\/option>\n                                                    <option value=\"TO\" >TONGA<\/option>\n                                                    <option value=\"TT\" >TRINIDAD AND TOBAGO<\/option>\n                                                    <option value=\"TN\" >TUNISIA<\/option>\n                                                    <option value=\"TR\" >TURKEY<\/option>\n                                                    <option value=\"TM\" >TURKMENISTAN<\/option>\n                                                    <option value=\"TC\" >TURKS AND CAICOS ISLANDS<\/option>\n                                                    <option value=\"TV\" >TUVALU<\/option>\n                                                    <option value=\"UG\" >UGANDA<\/option>\n                                                    <option value=\"UA\" >UKRAINE<\/option>\n                                                    <option value=\"AE\" >UNITED ARAB EMIRATES<\/option>\n                                                    <option value=\"GB\" >UNITED KINGDOM<\/option>\n                                                    <option value=\"US\" >UNITED STATES<\/option>\n                                                    <option value=\"UM\" >UNITED STATES MINOR OUTLYING ISLANDS<\/option>\n                                                    <option value=\"UY\" >URUGUAY<\/option>\n                                                    <option value=\"UZ\" >UZBEKISTAN<\/option>\n                                                    <option value=\"VU\" >VANUATU<\/option>\n                                                    <option value=\"VE\" >VENEZUELA<\/option>\n                                                    <option value=\"VN\" >VIETNAM<\/option>\n                                                    <option value=\"VG\" >VIRGIN ISLANDS, BRITISH<\/option>\n                                                    <option value=\"VI\" >VIRGIN ISLANDS, U.S.<\/option>\n                                                    <option value=\"YE\" >YEMEN<\/option>\n                                                    <option value=\"ZM\" >ZAMBIA<\/option>\n                                                    <option value=\"ZW\" >ZIMBABWE<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"state-input-container col-5 col-sm-6 mb-2\">\n                    <select\n                        id=\"receiver_state\"\n                        name=\"receiver_state\"\n                        class=\"form-control\"\n                        data-placeholder=\"State\"\n                        \n                    >\n                        <option><\/option>\n                                                    <option value=\"jhr\">Johor<\/option>\n                                                    <option value=\"kdh\">Kedah<\/option>\n                                                    <option value=\"ktn\">Kelantan<\/option>\n                                                    <option value=\"mlk\">Melaka<\/option>\n                                                    <option value=\"nsn\">Negeri Sembilan<\/option>\n                                                    <option value=\"phg\">Pahang<\/option>\n                                                    <option value=\"prk\">Perak<\/option>\n                                                    <option value=\"pls\">Perlis<\/option>\n                                                    <option value=\"png\">Pulau Pinang<\/option>\n                                                    <option value=\"sgr\">Selangor<\/option>\n                                                    <option value=\"trg\">Terengganu<\/option>\n                                                    <option value=\"kul\">Kuala Lumpur<\/option>\n                                                    <option value=\"pjy\">Putra Jaya<\/option>\n                                                    <option value=\"srw\">Sarawak<\/option>\n                                                    <option value=\"sbh\">Sabah<\/option>\n                                                    <option value=\"lbn\">Labuan<\/option>\n                                            <\/select>\n                <\/div>\n\n                <div class=\"postcode-input-container col-7 col-sm-6 mb-2\">\n                    <div class=\"d-flex flex-row\">\n                        <input\n                            type=\"text\"\n                            id=\"receiver_postcode\"\n                            name=\"receiver_postcode\"\n                            class=\"form-control\"\n                            placeholder=\"Postcode\"\n                            onkeyup=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            onchange=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            onblur=\"easyparcelQuote.changePostcode(this, 'receiver_state')\"\n                            maxlength=\"8\"\n                        >\n\n                        <button\n                            type=\"button\"\n                            class=\"quote-address-book-btn btn btn-secondary\"\n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Address Book\"\n                            onclick=\"easyparcelQuote.clickAddressBook(this, 'd', $('#receiver_postcode').val(), $('#receiver_country').val())\"\n                        >\n                            <i class=\"fa-solid fa-address-book\"><\/i>\n                        <\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"row mb-1\">\n                <label for=\"weight\" class=\"form-label col-12 mb-2\">Weight:<\/label>\n\n                <div class=\"col-5 col-sm-6 mb-2\">\n                    <div class=\"input-group custom-input-group mb-3\">\n                        <input type=\"text\" id=\"weight\" name=\"weight\" class=\"form-control\" placeholder=\"kg (eg: 0.1)\" required>\n                        <button \n                            class=\"input-group-text\" \n                            type=\"button\" \n                            aria-expanded=\"false\" \n                            data-bs-toggle=\"tooltip\"\n                            data-bs-placement=\"top\"\n                            data-bs-custom-class=\"easyparcel-tooltip\"\n                            title=\"Volumetric Calculator\"\n                            onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/calculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\"\n                        >\n                            <i class=\"list-icon fa fa-calculator\"><\/i> \n                        <\/button>\n                    <\/div>\n                <\/div>\n\n                <div class=\"col-7 col-sm-6 mb-2\">\n                    <button type=\"submit\" class=\"btn btn-primary\">Quote &amp; Book<\/button>\n                <\/div>\n            <\/div>\n\n            <div class=\"quote-quick-links\">\n                \n                                    <p id=\"volumetric-calculator-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Weight will be determined by actual or volumetric weight (VW), whichever higher. Calculate the volumetric weight                         <a class=\"easyparcel-link\" onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/calculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\">here<\/a>.\n                    <\/p>\n                \n                                    <p id=\"tax-calculator-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Calculate tax and duties when shipping to other country                         <a class=\"easyparcel-link\" onclick=\"window.open('https:\/\/app.easyparcel.com\/my\/en\/taxcalculator', '_blank', 'directories=0,titlebar=0,toolbar=0,location=0,status=0,menubar=0,resizable=0,width=500, height=650')\">here<\/a>.\n                    <\/p>\n                \n                                    <p id=\"bulk-upload-intro-link\">\n                        <i class=\"fa-solid fa-circle-info text-sm align-middle me-1\"><\/i>\n                        Send more parcels at a time?                         <a class=\"easyparcel-link\" data-bs-toggle=\"modal\" data-bs-target=\"#bulk-upload-intro\">here<\/a>.\n                    <\/p>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/form>\n\n<div class=\"modal fade\" id=\"bulk-upload-intro\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"bulkUploadIntroModalLabel\" aria-hidden=\"true\">\n    <div class=\"modal-dialog modal-lg modal-dialog-centered\">\n        <div class=\"modal-content px-md-5 pt-4 pb-2\">\n            <div class=\"modal-body\">\n                <h4 class=\"modal-title text-center\">Send More Parcels at Once<\/h4>\n                <p class=\"text-muted text-center\">Save time, save cost with less click!<\/p>\n                <div class=\"row equal-height-row d-flex mt-5\">\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" enable-background=\"new 0 0 24 24\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><g><rect fill=\"none\" height=\"24\" width=\"24\"\/><\/g><g><path d=\"M20,2H4C3,2,2,2.9,2,4v3.01C2,7.73,2.43,8.35,3,8.7V20c0,1.1,1.1,2,2,2h14c0.9,0,2-0.9,2-2V8.7c0.57-0.35,1-0.97,1-1.69V4 C22,2.9,21,2,20,2z M15,14H9v-2h6V14z M20,7H4V4h16V7z\"\/><\/g><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Bulk Upload<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Upload your Excel file and ship up to 100 parcels at a time now\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/bulk')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" enable-background=\"new 0 0 24 24\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><g><rect fill=\"none\" height=\"24\" width=\"24\"\/><\/g><g><g><path d=\"M9.19,6.35c-2.04,2.29-3.44,5.58-3.57,5.89L2,10.69l4.05-4.05c0.47-0.47,1.15-0.68,1.81-0.55L9.19,6.35L9.19,6.35z M11.17,17c0,0,3.74-1.55,5.89-3.7c5.4-5.4,4.5-9.62,4.21-10.57c-0.95-0.3-5.17-1.19-10.57,4.21C8.55,9.09,7,12.83,7,12.83 L11.17,17z M17.65,14.81c-2.29,2.04-5.58,3.44-5.89,3.57L13.31,22l4.05-4.05c0.47-0.47,0.68-1.15,0.55-1.81L17.65,14.81 L17.65,14.81z M9,18c0,0.83-0.34,1.58-0.88,2.12C6.94,21.3,2,22,2,22s0.7-4.94,1.88-6.12C4.42,15.34,5.17,15,6,15 C7.66,15,9,16.34,9,18z M13,9c0-1.1,0.9-2,2-2s2,0.9,2,2s-0.9,2-2,2S13,10.1,13,9z\"\/><\/g><\/g><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Bulk Express<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Ship up to 300 Parcels at once with less click by uploading an Excel file\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/bulk-express')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <div class=\"col-md-4 col-12 mb-4 m-md-0 d-flex\">\n                        <div class=\"rounded feature-card text-center p-3 d-flex flex-column w-100\">\n                            <span class=\"material-icons fs-26 mb-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 0 24 24\" width=\"24px\" fill=\"#000\"><path d=\"M0 0h24v24H0z\" fill=\"none\"\/><path d=\"M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z\"\/><\/svg><\/span>\n                            <h5 class=\"m-0 d-block\">Integrations<\/h5>\n                            <p class=\"text-muted mb-3 mt-1\" style=\"line-height: 1.3;\">\n                                Sync all your store orders and experience seamless booking experience in one click\n                            <\/p>\n                            <a class=\"btn btn-sm btn-outline-pink w-100 mt-auto\"\n                                onclick=\"openPage('https:\/\/app.easyparcel.com', '\/en\/integrations\/add')\">\n                                Explore Now\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"modal-footer bg-white text-center d-block\">\n                <a class=\"text-muted border_bottom_dotted\" data-bs-dismiss=\"modal\">Maybe Next Time<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363bb20 elementor-widget elementor-widget-text-editor\" data-id=\"363bb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">With access to<b> 60+ courier services on one platform<\/b>, you can easily compare shipping options and choose a suitable courier based on your business needs. Instead of checking multiple courier websites, you can manage your shipments more conveniently in one place.<\/p><p>With EasyParcel, you can simplify your shipping process and choose a reliable courier for your parcels. This helps you provide a smoother experience for your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3cd02 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fc3cd02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b83faa8 elementor-widget elementor-widget-text-editor\" data-id=\"b83faa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Direct to consumer model gives businesses more control over their brand, customer relationships, and sales. By understanding how D2C works and applying the right strategies, businesses can build a stronger brand and achieve long-term growth.<\/p><p>Ready to streamline D2C deliveries? <strong>Sign up for FREE<\/strong>\u00a0today and enjoy a\u00a0<strong>RM10 discount coupo<\/strong>n on your first delivery with EasyParcel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b0dcb elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b6b0dcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/go.easyparcel.com\/TeI8O1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-point-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get RM10 Coupon Now!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f28f98b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f28f98b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb82a37 elementor-widget elementor-widget-heading\" data-id=\"eb82a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2085b01 elementor-widget elementor-widget-text-editor\" data-id=\"2085b01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: bold;\">1.\u00a0<\/span><b>What is D2C?<\/b><br data-start=\"115\" data-end=\"118\" \/>D2C (Direct to Consumer) is a business model where brands sell products directly to customers without using wholesalers or retailers.<\/p><p><span style=\"font-weight: bold;\">2.<\/span><span style=\"font-weight: bold;\">\u00a0<\/span><b>What is the difference between D2C and B2C?<\/b><br data-start=\"115\" data-end=\"118\" \/>D2C is a type of B2C business model. D2C brands sell directly to customers through their own sales channels, while B2C businesses may sell through retailers, distributors, or online marketplaces.<\/p><p><span style=\"font-weight: bold;\">3.\u00a0<\/span><b>Can small businesses use the direct to consumer model?<\/b><br data-start=\"115\" data-end=\"118\" \/>Yes. Small businesses can use the D2C model by selling through their own website, social media, or online store. This helps them reach customers directly and build stronger customer relationships.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Have you noticed how more businesses are selling directly to customers through their own websites, social media, and online platforms? This approach is known as direct to consumer (D2C). With the rise of eCommerce, the D2C model has become a popular choice for businesses looking to build stronger customer relationships, gain more control over their brand, and create a smoother buying experience. In this guide, we will explore all about direct to consumer in a simple and easy-to-understand way. Contents What Is Direct to Consumer (D2C)? Source: Pinterest Direct to Consumer (D2C) is a business model where companies sell their products or services directly to customers without involving traditional intermediaries such as wholesalers, distributors, or retailers. Instead of relying on third-party sellers, D2C brands manage their own marketing, sales, and customer interactions. 6 Key Characteristics of a Direct to Consumer Business A direct to consumer (D2C) business is more than just selling products online. From building a strong brand identity to understanding customer preferences, D2C businesses have several unique characteristics that help them stand out. 1. Sells Directly to Customers One of the biggest characteristics of a D2C business is that it sells products directly to customers without depending on retailers or distributors. Customers can purchase products through the brand\u2019s\u00a0own website, mobile app, or social media platforms, creating a more direct connection between the brand and buyer. 2. Builds Strong Customer Relationships D2C businesses have the opportunity to communicate with customers throughout the entire buying journey. By interacting directly with customers, brands can better understand their needs, and build stronger relationships that encourage repeat purchases. 3. Controls the Brand Experience From the way products are presented online to\u00a0packaging\u00a0and customer service, D2C brands control every part of the customer experience.\u00a0 4. Leverages Digital Platforms Most D2C businesses use digital channels such as\u00a0eCommerce websites, social media, and online advertising to reach their target customers. 5. Uses Customer Data to Improve Because D2C brands interact directly with customers, they can collect valuable insights from purchases, reviews, and feedback. These insights help businesses understand\u00a0customer preferences, improve products, and create more effective marketing strategies. 6. Has More Control Over Pricing and Promotions Without relying on third-party sellers, D2C businesses have greater flexibility in setting prices, creating\u00a0promotions, and launching campaigns. How Does the Direct to Consumer Model Work? 1. Develop or Source Products Source: Pinterest Businesses create their own products or work with manufacturers to source products that meet customer needs. They focus on building a unique brand identity to attract their target audience. 2. Reach Customers Directly Source: Pinterest D2C brands connect with customers through digital channels such as social media, online advertisements, email marketing, and content marketing. This helps businesses promote products and build relationships with their audience. 3. Customers Buy Directly Source: Pinterest Customers purchase products through the brand\u2019s own sales channels.\u00a0This allows businesses to manage the buying experience directly. 4. Complete the Order Process Source: Pinterest After receiving an order, businesses prepare the products and arrange shipment to customers. A smooth fulfilment process helps provide a better customer experience. Direct to Consumer (D2C) vs Business to Consumer (B2C): What&#8217;s the Difference? Although both D2C and B2C businesses sell products or services to customers, the main difference lies in how they reach and interact with customers. Aspect Direct to Consumer (D2C) Business to Consumer (B2C) Definition A business model where brands sell products directly to customers without third-party retailers or distributors A business model where businesses sell products or services directly to consumers Sales Channel Mainly through brand websites, mobile apps, and social media platforms Through websites, marketplaces, retail stores, or other sales channels Middlemen No middlemen involved between the brand and customers May involve retailers, wholesalers, or\u00a0marketplaces Brand Control Businesses have more control over pricing, branding, and customer experience Businesses may have less control when selling through third-party channel Examples A skincare brand selling products through its own website A clothing brand selling products through a department store or marketplace 4 Key Benefits of Direct to Consumer Build Stronger Customer Relationship Selling directly allows businesses to communicate with customers and better understand their needs, helping to create stronger connections. Greater Control Over Branding D2C businesses can manage their own brand image, marketing, and customer experience without depending on third-party sellers. Higher Profit Potential By reducing reliance on intermediaries, businesses can have more control over costs, pricing, and profit margins. Better Customer Experience With control over the buying journey, businesses can create a more personalised and convenient experience for customers. 4 Common Challenges of Direct to Consumer Businesses Managing Inventory and Stock Levels D2C businesses need to manage their own stock carefully to avoid having too much inventory or running out of popular products. Building Brand Awareness With many brands competing online, businesses need strong branding and marketing strategies to stand out and attract customers. Strong Online Competition The growing eCommerce market means businesses must find ways to differentiate their products and create a unique brand experience. Managing Order Fulfilment Handling increasing orders can become challenging as businesses grow. D2C brands need efficient processes to manage orders and maintain customer satisfaction. As more businesses adopt the direct to consumer model, having a smooth and efficient fulfilment process becomes important. EasyParcel provides convenient shipping solutions that help businesses simplify their fulfilment process and focus on growing their brand. How EasyParcel Supports Direct to Consumer Businesses? Get Instant Quotes Domestic International On-demand From: MALAYSIA JohorKedahKelantanMelakaNegeri SembilanPahangPerakPerlisPulau PinangSelangorTerengganuKuala LumpurPutra JayaSarawakSabahLabuan To: AFGHANISTANALBANIAALGERIAAMERICAN SAMOAANDORRAANGOLAANGUILLAANTIGUAARGENTINAARMENIAARUBAAUSTRALIAAUSTRIAAZERBAIJANBAHAMASBAHRAINBANGLADESHBARBADOSBELARUSBELGIUMBELIZEBENINBERMUDABHUTANBOLIVIABONAIREBOSNIA AND HERZEGOVINABOTSWANABRAZILBRUNEI DARUSSALAMBULGARIABURKINA FASOBURUNDICAMBODIACAMEROONCANADACANARY ISLANDS, THECAPE VERDECAYMAN ISLANDSCENTRAL AFRICAN REPUBLICCHADCHILECHINACOLOMBIACOMOROSCONGOCONGO, THE DEMOCRATIC REPUBLIC OF THECOOK ISLANDSCOSTA RICACOTE D&#8217;IVOIRECROATIACUBACURACAOCYPRUSCZECH REPUBLICDENMARKDJIBOUTIDOMINICADOMINICAN REPUBLICEAST TIMORECUADOREGYPTEL SALVADOREQUATORIAL GUINEAERITREAESTONIAETHIOPIAFALKLAND ISLANDS (MALVINAS)FAROE ISLANDSFIJIFINLANDFRANCEFRENCH GUIANAFRENCH POLYNESIAGABONGAMBIAGEORGIAGERMANYGHANAGIBRALTARGREECEGREENLANDGRENADAGUADELOUPEGUAMGUATEMALAGUERNSEYGUINEA REPUBLICGUINEA BISSAUGUYANAHAITIHONDURASHONG KONGHUNGARYICELANDINDIAINDONESIAIRAN, ISLAMIC REPUBLIC OFIRAQIRELANDISRAELITALYJAMAICAJAPANJERSEYJORDANKAZAKHSTANKENYAKIRIBATIKOREA, DEMOCRATIC PEOPLE&#8217;S REPUBLIC OFSOUTH KOREAKOSOVOKUWAITKYRGYZSTANLAO PEOPLE&#8217;S DEMOCRATIC REPUBLICLATVIALEBANONLESOTHOLIBERIALIBYALIECHTENSTEINLITHUANIALUXEMBOURGMACAUMACEDONIA, THE FORMER YUGOSLAV REPUBLIC OFMADAGASCARMALAYSIAMALAWIMALDIVESMALIMALTAMARSHALL ISLANDSMARTINIQUEMAURITANIAMAURITIUSMAYOTTEMEXICOMICRONESIA, FEDERATED STATES OFMOLDOVA, REPUBLIC OFMONACOMONGOLIAMONTENEGROMONTSERRATMOROCCOMOZAMBIQUEMYANMARNAMIBIANAURUNEPALNETHERLANDSNETHERLANDS ANTILLESNEVISNEW CALEDONIANEW ZEALANDNICARAGUANIGERNIGERIANIUENORWAYOMANPAKISTANPALAUPANAMAPAPUA NEW GUINEAPARAGUAYPERUPHILIPPINESPOLANDPORTUGALPUERTO RICOQATARREUNIONROMANIARUSSIAN FEDERATIONRWANDASAIPANSAMOASAN MARINOSAO TOME AND PRINCIPESAUDI ARABIASENEGALSERBIASEYCHELLESSIERRA LEONESINGAPORESLOVAKIASLOVENIASOLOMON ISLANDSSOMALIASOMALILAND (NORTH SOMALIA)SOUTH AFRICASPAINSRI LANKAST. 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