{"id":23519,"date":"2019-04-30T17:41:13","date_gmt":"2019-04-30T09:41:13","guid":{"rendered":"https:\/\/easyparcel.com\/blog\/my\/?p=23519"},"modified":"2024-11-29T16:21:03","modified_gmt":"2024-11-29T08:21:03","slug":"negative-reviews","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/","title":{"rendered":"Negative Reviews Can Actually Be Good For Your Business"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Negative reviews aren\u2019t bad news.<\/p>

Maybe you got a bad review for your company, someone wrote a complain on one of your services, or even just a comment that detailed a frustrated delivery experience they had \u2013 don\u2019t worry, it doesn\u2019t mean you\u2019re doing something terrible.<\/p>

The truth is, anyone who running a business has had to deal with a couple of negative reviews from time to time, you\u2019re not alone! But a negative review can actually help your business in ways you may have never expected. As we don\u2019t live in a world of 5-star experiences, so accept that not all reviews are going to be great and let us tell you why you need negative reviews for your business below!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

How Negative Reviews Can Be Positive?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

1. Build Trust Toward Your Brand\u00a0<\/strong><\/p><\/div><\/div>

Most of the people will\u00a0 immediately try to hide any negative review that comes to their\u00a0 business. However, a brand filled with perfect reviews look inauthentic for potential customers. A few negative reviews won\u2019t necessarily prevent customers from buying your product. But if there are only positive reviews for your business, customers may become suspicious. Hence, just display all your reviews \u2013 good or bad \u2013 will help you maintain transparency and thus lead to informed purchase decisions which can result in fewer complaint and more great reviews.<\/p>

Main takeaway:<\/strong>\u00a0Negative reviews give your potential customers a real insight of your product.<\/p>

\"\"<\/p>

Source:\u00a0Klook<\/a><\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

2. Put Positive Reviews Into The Spotlight\u00a0<\/strong><\/p><\/div><\/div>

Nowadays, customers are smart, they don\u2019t buy blindly. Hence, customers may compare all the positives and negatives of the product before making a purchase. One of the best side effects of negative reviews is the positive light they shed on good reviews to make them look better. According to a study by Harvard Business School, a majority of consumers trust reviews more when they see a mix of good and bad comments.<\/p>

Main takeaway:<\/strong>\u00a0Negative reviews give a much better chance people will believe the positive reviews.<\/p>

\"\"<\/p>

Source:\u00a0Grab Car\u2019s Google Business<\/a><\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

3. Turn An Unhappy Customer Into A Loyal Advocate<\/strong><\/p><\/div><\/div>

Without a doubt, this is an excellent way to show how responsive you are to customer complaints. When you get a negative review, it\u2019s probably not the best course of action to do none at all, and it\u2019s great for you to respond it publicly with a solution. It will give potential customers the comfort of knowing that you will help them and care about them, even if they have a bad experience. In the shoes of customers, we pay attention to how you react to problems and issues, and we remember the experience.<\/p>

Main takeaway:<\/strong>\u00a0Responding positively to negative reviews can actually build a strong customer relationship.<\/p>

\"\"<\/p>

Source:\u00a0Galado\u2019s Google Business<\/a><\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Hence, no longer you need to afraid of negative reviews, now you have the ways to turn it into an useful tool to boost your business or just getting more positive reviews in general (because it helps to paint a picture of your products in those potential customer\u2019s mind!). Wait no more \u2013 treat each negative review as a free piece of information today so you can keep improving the quality of your service or product!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tHow To Response To Negative Reviews<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Negative reviews aren\u2019t bad news. Maybe you got a bad review for your company, someone wrote a complain on one of your services, or even just a comment that detailed a frustrated delivery experience they had \u2013 don\u2019t worry, it doesn\u2019t mean you\u2019re doing something terrible. The truth is, anyone who running a business has had to deal with a couple of negative reviews from time to time, you\u2019re not alone! But a negative review can actually help your business in ways you may have never expected. As we don\u2019t live in a world of 5-star experiences, so accept that not all reviews are going to be great and let us tell you why you need negative reviews for your business below! How Negative Reviews Can Be Positive? 1. Build Trust Toward Your Brand\u00a0 Most of the people will\u00a0 immediately try to hide any negative review that comes to their\u00a0 business. However, a brand filled with perfect reviews look inauthentic for potential customers. A few negative reviews won\u2019t necessarily prevent customers from buying your product. But if there are only positive reviews for your business, customers may become suspicious. Hence, just display all your reviews \u2013 good or bad \u2013 will help you maintain transparency and thus lead to informed purchase decisions which can result in fewer complaint and more great reviews. Main takeaway:\u00a0Negative reviews give your potential customers a real insight of your product. Source:\u00a0Klook 2. Put Positive Reviews Into The Spotlight\u00a0 Nowadays, customers are smart, they don\u2019t buy blindly. Hence, customers may compare all the positives and negatives of the product before making a purchase. One of the best side effects of negative reviews is the positive light they shed on good reviews to make them look better. According to a study by Harvard Business School, a majority of consumers trust reviews more when they see a mix of good and bad comments. Main takeaway:\u00a0Negative reviews give a much better chance people will believe the positive reviews. Source:\u00a0Grab Car\u2019s Google Business 3. Turn An Unhappy Customer Into A Loyal Advocate Without a doubt, this is an excellent way to show how responsive you are to customer complaints. When you get a negative review, it\u2019s probably not the best course of action to do none at all, and it\u2019s great for you to respond it publicly with a solution. It will give potential customers the comfort of knowing that you will help them and care about them, even if they have a bad experience. In the shoes of customers, we pay attention to how you react to problems and issues, and we remember the experience. Main takeaway:\u00a0Responding positively to negative reviews can actually build a strong customer relationship. Source:\u00a0Galado\u2019s Google Business Hence, no longer you need to afraid of negative reviews, now you have the ways to turn it into an useful tool to boost your business or just getting more positive reviews in general (because it helps to paint a picture of your products in those potential customer\u2019s mind!). Wait no more \u2013 treat each negative review as a free piece of information today so you can keep improving the quality of your service or product! How To Response To Negative Reviews<\/p>\n","protected":false},"author":6,"featured_media":78676,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,47],"tags":[],"class_list":["post-23519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-tips-and-trends","category-announcements"],"contentshake_article_id":"","yoast_head":"\nWhy Negative Reviews Can Benefit Your Business - EasyParcel<\/title>\n<meta name=\"description\" content=\"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Negative Reviews Can Benefit Your Business - EasyParcel\" \/>\n<meta property=\"og:description\" content=\"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\" \/>\n<meta property=\"og:site_name\" content=\"EasyParcel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/easyParcel.my\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-30T09:41:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-29T08:21:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"597\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"sharon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:site\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"sharon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\"},\"author\":{\"name\":\"sharon\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/ce78b2fa0b4f882ec3a3eb168ba479d1\"},\"headline\":\"Negative Reviews Can Actually Be Good For Your Business\",\"datePublished\":\"2019-04-30T09:41:13+00:00\",\"dateModified\":\"2024-11-29T08:21:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\"},\"wordCount\":555,\"publisher\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg\",\"articleSection\":[\"eCommerce Growth\",\"Promotions & Announcements\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\",\"name\":\"Why Negative Reviews Can Benefit Your Business - EasyParcel\",\"isPartOf\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg\",\"datePublished\":\"2019-04-30T09:41:13+00:00\",\"dateModified\":\"2024-11-29T08:21:03+00:00\",\"description\":\"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage\",\"url\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg\",\"contentUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg\",\"width\":1140,\"height\":597},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#website\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/\",\"name\":\"EasyParcel\",\"description\":\"EasyParcel - Delivery Make Easy\",\"publisher\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.easyparcel.com\/my\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\",\"name\":\"EasyParcel\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg\",\"contentUrl\":\"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg\",\"width\":365,\"height\":95,\"caption\":\"EasyParcel\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/easyParcel.my\",\"https:\/\/x.com\/easyparcel\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/ce78b2fa0b4f882ec3a3eb168ba479d1\",\"name\":\"sharon\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e1c129841135dad211e164b06969ad6928ff0cb8833c758350f3ce5b533eb130?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e1c129841135dad211e164b06969ad6928ff0cb8833c758350f3ce5b533eb130?s=96&d=mm&r=g\",\"caption\":\"sharon\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Negative Reviews Can Benefit Your Business - EasyParcel","description":"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/","og_locale":"en_US","og_type":"article","og_title":"Why Negative Reviews Can Benefit Your Business - EasyParcel","og_description":"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!","og_url":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/","og_site_name":"EasyParcel","article_publisher":"https:\/\/www.facebook.com\/easyParcel.my","article_published_time":"2019-04-30T09:41:13+00:00","article_modified_time":"2024-11-29T08:21:03+00:00","og_image":[{"width":1140,"height":597,"url":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg","type":"image\/jpeg"}],"author":"sharon","twitter_card":"summary_large_image","twitter_creator":"@easyparcel","twitter_site":"@easyparcel","twitter_misc":{"Written by":"sharon","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#article","isPartOf":{"@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/"},"author":{"name":"sharon","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/ce78b2fa0b4f882ec3a3eb168ba479d1"},"headline":"Negative Reviews Can Actually Be Good For Your Business","datePublished":"2019-04-30T09:41:13+00:00","dateModified":"2024-11-29T08:21:03+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/"},"wordCount":555,"publisher":{"@id":"https:\/\/blog.easyparcel.com\/my\/#organization"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage"},"thumbnailUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg","articleSection":["eCommerce Growth","Promotions & Announcements"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/","url":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/","name":"Why Negative Reviews Can Benefit Your Business - EasyParcel","isPartOf":{"@id":"https:\/\/blog.easyparcel.com\/my\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage"},"thumbnailUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg","datePublished":"2019-04-30T09:41:13+00:00","dateModified":"2024-11-29T08:21:03+00:00","description":"Negative reviews can provide valuable insights and improve your services. Learn to turn criticism into opportunity!","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.easyparcel.com\/my\/negative-reviews\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/negative-reviews\/#primaryimage","url":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg","contentUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2019\/04\/A-phone-screen-showing-negative-reviews-1140x597-1.jpg","width":1140,"height":597},{"@type":"WebSite","@id":"https:\/\/blog.easyparcel.com\/my\/#website","url":"https:\/\/blog.easyparcel.com\/my\/","name":"EasyParcel","description":"EasyParcel - Delivery Make Easy","publisher":{"@id":"https:\/\/blog.easyparcel.com\/my\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.easyparcel.com\/my\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.easyparcel.com\/my\/#organization","name":"EasyParcel","url":"https:\/\/blog.easyparcel.com\/my\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/","url":"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg","contentUrl":"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg","width":365,"height":95,"caption":"EasyParcel"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/easyParcel.my","https:\/\/x.com\/easyparcel"]},{"@type":"Person","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/ce78b2fa0b4f882ec3a3eb168ba479d1","name":"sharon","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/e1c129841135dad211e164b06969ad6928ff0cb8833c758350f3ce5b533eb130?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e1c129841135dad211e164b06969ad6928ff0cb8833c758350f3ce5b533eb130?s=96&d=mm&r=g","caption":"sharon"}}]}},"_links":{"self":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/23519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/comments?post=23519"}],"version-history":[{"count":5,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/23519\/revisions"}],"predecessor-version":[{"id":94010,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/23519\/revisions\/94010"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/media\/78676"}],"wp:attachment":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/media?parent=23519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/categories?post=23519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/tags?post=23519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}