{"id":32454,"date":"2020-10-25T23:55:35","date_gmt":"2020-10-25T15:55:35","guid":{"rendered":"https:\/\/easyparcel.com\/blog\/my\/?p=32454"},"modified":"2024-11-28T09:31:22","modified_gmt":"2024-11-28T01:31:22","slug":"kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/","title":{"rendered":"Kami Memperbaharui Borang Khidmat Pelanggan Untuk Memenuhi Pertanyaan Anda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"32454\" class=\"elementor elementor-32454\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6f46cf e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b6f46cf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76ea5c7 elementor-widget elementor-widget-text-editor\" data-id=\"76ea5c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apabila anda ingin bertanya tentang pelbagai bungkusan berlainan yang anda telah hantar kepada kurier atau ada soalan yang anda tidak dapat jawapan dari Help Centre, anda sudah boleh hubungi pasukan khidmat pelanggan kami dengan menggunakan borang perkhidmatan pelanggan kami dan kami akan hubungi anda semula dalam 24 jam waktu bekerja.\u00a0<strong>(Isnin sehingga Jumaat, 10 pagi sehingga 6 petang)<\/strong>.<\/p><p>Kami di EasyParcel memperbaharui borang khidmat pelanggan untuk anda, yang direka untuk mempercepatkan proses menyelesaikan sebarang masalah atau pertanyaan berkaitan dengan penghantaran anda!<\/p><p>Tertanya-tanya di mana lokasi borang khidmat pelaggan? Sini kami tunjukkan!<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-82297\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/07\/Contact-Us.gif\" alt=\"\" width=\"800\" height=\"379\" \/><\/p><p><strong>Langkah 1:<\/strong>\u00a0Log masuk akaun EasyParcel anda.<br \/><strong>Langkah 2:<\/strong>\u00a0Pergi ke dashboard sidebar dan klik pada \u201cHubungi Kami\u201d.<br \/><strong>Langkah 3:<\/strong>\u00a0Klik pada\u201dDomestic Shipment\u201d, \u201cInternational Shipment\u201d atau \u201cGeneral Inquiries\u201d mengikut keperluan anda.<\/p><p>Kami tidak tinggalkan anda begitu sahaja- kami di sini akan tunjukkan anda cara untuk gunakan dengan sebaiknya!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04772a0 elementor-widget elementor-widget-heading\" data-id=\"04772a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tertanya-Tanya Yang Mana Satu Yang Anda Harus Pilih? Kami Akan Beri Panduan Kepada Anda.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d43a3d3 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"d43a3d3\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-d43a3d3\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"d43a3d3\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"\" role=\"tablist\">\n                                            <li id=\"penghantaran-domestik\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"penghantaran-domestik-tab\" aria-expanded=\"false\">\n                            \n                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Penghantaran Domestik<\/span>                                                    <\/li>\n                                            <li id=\"penghantaran-antarabangsa\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"penghantaran-antarabangsa-tab\" aria-expanded=\"false\">\n                            \n                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Penghantaran Antarabangsa<\/span>                                                    <\/li>\n                                            <li id=\"pertanyaan-umum\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"pertanyaan-umum-tab\" aria-expanded=\"false\">\n                            \n                            \n                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Pertanyaan Umum<\/span>                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"penghantaran-domestik-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"penghantaran-domestik-tab\">\n\t\t\t\t        \t\t<div data-elementor-type=\"section\" data-elementor-id=\"82298\" class=\"elementor elementor-82298\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-18047dc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"18047dc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c44a2e4 elementor-widget elementor-widget-image\" data-id=\"c44a2e4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"379\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/07\/Click-the-domestic-shipment-tab-in-the-contact-form-landing-page-1.gif\" class=\"attachment-full size-full wp-image-82299\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0aad5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5a0aad5\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5a0aad5\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5a0aad5\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"pengutipan-bungkusan-bungkusan-tidak-diambilingatkan-pengutipan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-9441\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pengutipan Bungkusan &#8211; Bungkusan tidak diambil\/Ingatkan pengutipan<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9441\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"pengutipan-bungkusan-bungkusan-tidak-diambilingatkan-pengutipan\"><p>Jika kurier pilihan\u00a0<strong>tidak datang untuk mengutip bungkusan anda pada tarikh yang ditetapkan,<\/strong>\u00a0dengan mudah anda hanya perlu pergi ke pilihan \u201cparcel collection\u201d dan beritahu pasukan khidmat pelanggan kami dengan isi maklumat yang diperlukan seperti kurier, tracking nombor dan lain-lain.<\/p><p><em><strong>nota:<\/strong>\u00a0Untuk anda hantar peringatan pengutipan, tukar kepada drop-off atau tukar ke kurier lain, anda boleh gunakan terus perkhidmatan Self Service Centre tanpa perlu menunggu.<\/em><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"pengutipan-bungkusan-penghantaran-lambatisu-penghantaran\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-9442\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pengutipan Bungkusan &#8211; Penghantaran lambat\/Isu penghantaran<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9442\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"pengutipan-bungkusan-penghantaran-lambatisu-penghantaran\"><p>Menghadapi penghantaran l<strong>ebih dari jangkaan masa penghantaran atau tracking nombor tidak dikemas kini untuk sementara waktu?<\/strong>\u00a0Lapor kepada perkhidmatan pelanggan kami melalui pilihan \u201cParcel Delivery\u201d dengan menyediakan kurier, tracking nombor, emel, kandungan dan gambar bungkusan- itu sahaja!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"minta-bukti-penghantran-pod-bungkusan-dihantar-tetapi-tidak-diterima-oleh-penerima\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9443\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Minta Bukti Penghantran (POD) -Bungkusan dihantar tetapi tidak diterima oleh penerima<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9443\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"minta-bukti-penghantran-pod-bungkusan-dihantar-tetapi-tidak-diterima-oleh-penerima\"><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\"><p>Status Tracking anda\u00a0<strong>mengatakan bungkusan telah dihantar tetapi penerima masih belum dapat bungkusan tersebut.<\/strong> Jangan risau, pergi ke pilihan \u201cRequest proof of delivery (POD)\u201d. Dengan menyediakan kurier dan tracking nombor, pasukan khidmat pelanggan kami akan menyiasat kes anda dengan kurier pilihan dan meminta bukti penghantaran dari mereka.<\/p><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"bungkusan-hilang\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9444\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Bungkusan hilang<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9444\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"bungkusan-hilang\"><p><strong>Bungkusan anda tidak boleh dijejak lebih dari 14 hari?\u00a0<\/strong>Lapor kepada khidmat pelanggan kami melalui pilihan \u201cParcel Lost\u201d dalam masa yang ditentukan oleh kurier pilihan untuk tuntutan insuran dan InsurePlus EasyParcel dengan sediakan maklumat seperti kurier, tracking nombor, gambar kandungan bungkusan, gambar pembungkusan yang digunakan, invois dan sebagainya.<\/p><p>Bagi maklumat, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk gambar kandungan bungkusan, gambar pembungkusan yang digunakan dan invois. Ini adalah contoh untuk setiap bahagian:-<\/p><p>\u00a0<\/p><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\"><ul><li><strong>Gambar Kandungan Bungkusan<\/strong><\/li><\/ul><\/div><p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-77156\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><div class=\"vc_toggle_content\"><ul><li><strong>Gambar Pembungkus Bungkusan<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77158\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77160\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77159\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Photo of Item Invoice \/ Receipt<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\">\u00a0<\/p><\/div><\/div><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p class=\"vc_custom_heading\" style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77157\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg\" alt=\"\" width=\"668\" height=\"1000\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg 668w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice-200x300.jpg 200w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p><i class=\"vc_toggle_icon\"><\/i><\/div><\/div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_message_box-icon\">\u00a0<\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"barang-rosak\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-9445\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Barang Rosak<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9445\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"barang-rosak\"><p>Tidak siapa yang mahu menerima bungkusan yang rosak, tetapi kemalangan boleh terjadi semasa penghantaran. Jika anda temui ada kerosakan pada bungkusan anda, sila laporkan pada pasukan khidmat pelanggan kami dengan pilih \u201cParcel Damaged\u201d\u00a0 dan sediakan dengan maklumat seperti kurier pilihan, tracking nombor, gambar pembungkus bungkusan (sebelum dan selepas), gambar kandungan bungkusan (sebelum dan selepas), invois dan sebagainya.<\/p><p>Untuk pengetahuan anda, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk kandungan bungkusan, pembungkus bungkusan dan invois. Ini adalah contoh untuk setiap bahagian:-<\/p><p>\u00a0<\/p><ul><li><strong>Gambar Kandungan Bungkusan<\/strong><strong><br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-77156\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Pembungkus Bungkusan (Sebelum Pengutipan)<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77158\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77159\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77160\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Pembungkus Bungkusan (Selepas Penghantaran)<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77166\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77167\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77168\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Barangan Yang Rosak<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77164\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77165\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar\u00a0 Invois Barang \/ Resit<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77157\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg\" alt=\"\" width=\"668\" height=\"1000\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg 668w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice-200x300.jpg 200w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51dbd8c eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"51dbd8c\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox icon-on-left\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n        <div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><p style=\"text-align: left;\">Diingatkan bahawa<strong>\u00a01 tracking nombor hanya untuk 1 laporan sahaja.<\/strong>\u00a0Tidak hadapi situasi di atas? Pilih \u201cothers\u201d dan kongsikan masalah yang anda hadapi.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t        \n                    <div id=\"penghantaran-antarabangsa-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"penghantaran-antarabangsa-tab\">\n\t\t\t\t        \t\t<div data-elementor-type=\"section\" data-elementor-id=\"82303\" class=\"elementor elementor-82303\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-18047dc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"18047dc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c44a2e4 elementor-widget elementor-widget-image\" data-id=\"c44a2e4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"379\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/07\/Click-the-international-shipment-tab-in-the-contact-form-landing-page.gif\" class=\"attachment-full size-full wp-image-82305\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0aad5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5a0aad5\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5a0aad5\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5a0aad5\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"pengutipan-bungkusan-bungkusan-tidak-diambilingatkan-pengutipan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-9441\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pengutipan Bungkusan &#8211; Bungkusan tidak diambil\/Ingatkan pengutipan<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9441\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"pengutipan-bungkusan-bungkusan-tidak-diambilingatkan-pengutipan\"><p>Jika kurier pilihan\u00a0<strong>tidak datang untuk mengutip bungkusan anda pada tarikh yang ditetapkan,<\/strong>\u00a0dengan mudah anda hanya perlu pergi ke pilihan \u201cparcel collection\u201d dan beritahu pasukan khidmat pelanggan kami dengan isi maklumat yang diperlukan seperti kurier, tracking nombor dan lain-lain.<\/p><p><em><strong>nota:<\/strong>\u00a0Untuk anda hantar peringatan pengutipan, tukar kepada drop-off atau tukar ke kurier lain, anda boleh gunakan terus perkhidmatan Self Service Centre tanpa perlu menunggu.\u00a0<\/em><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"pengutipan-bungkusan-penghantaran-lambatisu-penghantaran\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-9442\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pengutipan Bungkusan &#8211; Penghantaran lambat\/Isu penghantaran<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9442\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"pengutipan-bungkusan-penghantaran-lambatisu-penghantaran\"><p>Menghadapi penghantaran l<strong>ebih dari jangkaan masa penghantaran atau tracking nombor tidak dikemas kini untuk sementara waktu?<\/strong>\u00a0Lapor kepada perkhidmatan pelanggan kami melalui pilihan \u201cParcel Delivery\u201d dengan menyediakan kurier, tracking nombor, emel, kandungan dan gambar bungkusan- itu sahaja!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"minta-bukti-penghantran-pod-bungkusan-dihantar-tetapi-tidak-diterima-oleh-penerima\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9443\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Minta Bukti Penghantran (POD) -Bungkusan dihantar tetapi tidak diterima oleh penerima<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9443\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"minta-bukti-penghantran-pod-bungkusan-dihantar-tetapi-tidak-diterima-oleh-penerima\"><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\"><p>Status Tracking anda\u00a0<strong>mengatakan bungkusan telah dihantar tetapi penerima masih belum dapat bungkusan tersebut.<\/strong>\u00a0Jangan risau, pergi ke pilihan \u201cRequest proof of delivery (POD)\u201d. Dengan menyediakan kurier dan tracking nombor, pasukan khidmat pelanggan kami akan menyiasat kes anda dengan kurier pilihan dan meminta bukti penghantaran dari mereka.<\/p><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"bungkusan-hilang\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9444\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Bungkusan hilang<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9444\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"bungkusan-hilang\"><p><strong>Bungkusan anda tidak boleh dijejak lebih dari 14 hari?\u00a0<\/strong>Lapor kepada khidmat pelanggan kami melalui pilihan \u201cParcel Lost\u201d dalam masa yang ditentukan oleh kurier pilihan untuk tuntutan insuran dan InsurePlus EasyParcel dengan sediakan maklumat seperti kurier, tracking nombor, gambar kandungan bungkusan, gambar pembungkusan yang digunakan, invois dan sebagainya.<\/p><p>Bagi maklumat, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk gambar kandungan bungkusan, gambar pembungkusan yang digunakan dan invois. Ini adalah contoh untuk setiap bahagian:-<\/p><p>\u00a0<\/p><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\"><ul><li><strong>Gambar Kandungan Bungkusan<\/strong><\/li><\/ul><\/div><p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-77156\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><div class=\"vc_toggle_content\"><ul><li><strong>Gambar Pembungkus Bungkusan<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77158\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77160\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77159\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Photo of Item Invoice \/ Receipt<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\">\u00a0<\/p><\/div><\/div><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md\"><div class=\"vc_toggle_title\"><p class=\"vc_custom_heading\" style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77157\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg\" alt=\"\" width=\"668\" height=\"1000\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg 668w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice-200x300.jpg 200w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p><p>\u00a0<\/p><\/div><\/div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_message_box-icon\">\u00a0<\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"bungkusan-rosak\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-9445\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Bungkusan Rosak<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-9445\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"bungkusan-rosak\"><p>Tidak siapa yang mahu menerima bungkusan yang rosak, tetapi kemalangan boleh terjadi semasa penghantaran. Jika anda temui ada kerosakan pada bungkusan anda, sila laporkan pada pasukan khidmat pelanggan kami dengan pilih \u201cParcel Damaged\u201d\u00a0 dan sediakan dengan maklumat seperti kurier pilihan, tracking nombor, gambar pembungkus bungkusan (sebelum dan selepas), gambar kandungan bungkusan (sebelum dan selepas), invois dan sebagainya.<\/p><p>Untuk pengetahuan anda, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk kandungan bungkusan, pembungkus bungkusan dan invois. Ini adalah contoh untuk setiap bahagian:-<\/p><ul><li><strong>Gambar Kandungan Bungkusan<\/strong><strong><br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-77156\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Parcel-Content-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Pembungkus Bungkusan (Sebelum Pengutipan)<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77158\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77159\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77160\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-before-collection-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Pembungkus Bungkusan (Selepas Penghantaran)<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77166\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77167\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77168\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Internal-and-external-packaging-after-delivery-3-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><ul><li><strong>Gambar Barangan Yang Rosak<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77164\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-2-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><p>\u00a0<\/p><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77165\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1.jpg\" alt=\"\" width=\"1140\" height=\"855\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-300x225.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-1024x768.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Damaged-item-1-1140x855-1-768x576.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><ul><li><strong>Gambar\u00a0 Invois Barang \/ Resit<br \/><\/strong><\/li><\/ul><p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-77157\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg\" alt=\"\" width=\"668\" height=\"1000\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice.jpg 668w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/Sample-of-Invoice-200x300.jpg 200w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t        \n                    <div id=\"pertanyaan-umum-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"pertanyaan-umum-tab\">\n\t\t\t\t        \t\t<div data-elementor-type=\"section\" data-elementor-id=\"82307\" class=\"elementor elementor-82307\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-da55c8e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"da55c8e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92768e8 elementor-widget elementor-widget-image\" data-id=\"92768e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"379\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/07\/Click-the-general-inquiries-tab-in-the-contact-form-landing-page.gif\" class=\"attachment-full size-full wp-image-82308\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-433f508 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"433f508\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-433f508\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"433f508\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"lapor-bug\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7051\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Lapor Bug<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-7051\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"lapor-bug\"><p>Jika anda terjumpa atau hadapi kesulitan teknikal seperti tiada air waybill terjana, kehilangan kredit dan sebagainya, anda boleh beritahu pasukan kami melalui \u201cBug Report\u201d.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"pertanyaan-pemasaran\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7052\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pertanyaan Pemasaran<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-7052\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"pertanyaan-pemasaran\"><p>Ada pertanyaan tentang<strong>\u00a0integrasi, pembungkus, rakan kongsi sebagai penjual, atau kerjasama pemasaran?<\/strong>\u00a0Klik pada \u201cMarketing Enquiry\u201d\u00a0 untuk hubungi pasukan pemasaran kami untuk berbincang lebih lanjut.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"pertanyaan-jualan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-7053\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Pertanyaan Jualan<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-7053\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"pertanyaan-jualan\"><p>Baru dalam EasyParcel? Kami boleh aturkan\u00a0<strong>bisnes consultant untuk hubungi anda dan terangkan<\/strong>\u00a0bagaimana EasyParcel berfungsi, pakej tambah nilai mana yang sesuai dengan anda dan pelbagai lagi. Anda hanya perlu pilih \u201cSales Enquiry\u201d.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e11e51 eael-infobox-icon-bg-shape-none eael-infobox-icon-hover-bg-shape-none elementor-widget elementor-widget-eael-info-box\" data-id=\"8e11e51\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox icon-on-left\">\n\t            <div class=\"infobox-icon eael-icon-only\">\n\n            \n                            <div class=\"infobox-icon-wrap\">\n                    <i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>                <\/div>\n            \n            \n        <\/div>\n            <div class=\"infobox-content eael-icon-only\">\n        <div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><p style=\"text-align: left;\">Bukan semua situasi di atas? Pilih \u201cOthers Enquiry \/ Feedback\u201d dan kongsikan kisah anda kepada kami.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Apabila anda ingin bertanya tentang pelbagai bungkusan berlainan yang anda telah hantar kepada kurier atau ada soalan yang anda tidak dapat jawapan dari Help Centre, anda sudah boleh hubungi pasukan khidmat pelanggan kami dengan menggunakan borang perkhidmatan pelanggan kami dan kami akan hubungi anda semula dalam 24 jam waktu bekerja.\u00a0(Isnin sehingga Jumaat, 10 pagi sehingga 6 petang). Kami di EasyParcel memperbaharui borang khidmat pelanggan untuk anda, yang direka untuk mempercepatkan proses menyelesaikan sebarang masalah atau pertanyaan berkaitan dengan penghantaran anda! Tertanya-tanya di mana lokasi borang khidmat pelaggan? Sini kami tunjukkan! Langkah 1:\u00a0Log masuk akaun EasyParcel anda. Langkah 2:\u00a0Pergi ke dashboard sidebar dan klik pada \u201cHubungi Kami\u201d. Langkah 3:\u00a0Klik pada\u201dDomestic Shipment\u201d, \u201cInternational Shipment\u201d atau \u201cGeneral Inquiries\u201d mengikut keperluan anda. Kami tidak tinggalkan anda begitu sahaja- kami di sini akan tunjukkan anda cara untuk gunakan dengan sebaiknya! Tertanya-Tanya Yang Mana Satu Yang Anda Harus Pilih? Kami Akan Beri Panduan Kepada Anda. Penghantaran Domestik Penghantaran Antarabangsa Pertanyaan Umum Pengutipan Bungkusan &#8211; Bungkusan tidak diambil\/Ingatkan pengutipan Jika kurier pilihan\u00a0tidak datang untuk mengutip bungkusan anda pada tarikh yang ditetapkan,\u00a0dengan mudah anda hanya perlu pergi ke pilihan \u201cparcel collection\u201d dan beritahu pasukan khidmat pelanggan kami dengan isi maklumat yang diperlukan seperti kurier, tracking nombor dan lain-lain. nota:\u00a0Untuk anda hantar peringatan pengutipan, tukar kepada drop-off atau tukar ke kurier lain, anda boleh gunakan terus perkhidmatan Self Service Centre tanpa perlu menunggu. Pengutipan Bungkusan &#8211; Penghantaran lambat\/Isu penghantaran Menghadapi penghantaran lebih dari jangkaan masa penghantaran atau tracking nombor tidak dikemas kini untuk sementara waktu?\u00a0Lapor kepada perkhidmatan pelanggan kami melalui pilihan \u201cParcel Delivery\u201d dengan menyediakan kurier, tracking nombor, emel, kandungan dan gambar bungkusan- itu sahaja! Minta Bukti Penghantran (POD) -Bungkusan dihantar tetapi tidak diterima oleh penerima Status Tracking anda\u00a0mengatakan bungkusan telah dihantar tetapi penerima masih belum dapat bungkusan tersebut. Jangan risau, pergi ke pilihan \u201cRequest proof of delivery (POD)\u201d. Dengan menyediakan kurier dan tracking nombor, pasukan khidmat pelanggan kami akan menyiasat kes anda dengan kurier pilihan dan meminta bukti penghantaran dari mereka. Bungkusan hilang Bungkusan anda tidak boleh dijejak lebih dari 14 hari?\u00a0Lapor kepada khidmat pelanggan kami melalui pilihan \u201cParcel Lost\u201d dalam masa yang ditentukan oleh kurier pilihan untuk tuntutan insuran dan InsurePlus EasyParcel dengan sediakan maklumat seperti kurier, tracking nombor, gambar kandungan bungkusan, gambar pembungkusan yang digunakan, invois dan sebagainya. Bagi maklumat, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk gambar kandungan bungkusan, gambar pembungkusan yang digunakan dan invois. Ini adalah contoh untuk setiap bahagian:- Gambar Kandungan Bungkusan Gambar Pembungkus Bungkusan Photo of Item Invoice \/ Receipt Barang Rosak Tidak siapa yang mahu menerima bungkusan yang rosak, tetapi kemalangan boleh terjadi semasa penghantaran. Jika anda temui ada kerosakan pada bungkusan anda, sila laporkan pada pasukan khidmat pelanggan kami dengan pilih \u201cParcel Damaged\u201d\u00a0 dan sediakan dengan maklumat seperti kurier pilihan, tracking nombor, gambar pembungkus bungkusan (sebelum dan selepas), gambar kandungan bungkusan (sebelum dan selepas), invois dan sebagainya. Untuk pengetahuan anda, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk kandungan bungkusan, pembungkus bungkusan dan invois. Ini adalah contoh untuk setiap bahagian:- Gambar Kandungan Bungkusan Gambar Pembungkus Bungkusan (Sebelum Pengutipan) Gambar Pembungkus Bungkusan (Selepas Penghantaran) Gambar Barangan Yang Rosak Gambar\u00a0 Invois Barang \/ Resit Diingatkan bahawa\u00a01 tracking nombor hanya untuk 1 laporan sahaja.\u00a0Tidak hadapi situasi di atas? Pilih \u201cothers\u201d dan kongsikan masalah yang anda hadapi. Pengutipan Bungkusan &#8211; Bungkusan tidak diambil\/Ingatkan pengutipan Jika kurier pilihan\u00a0tidak datang untuk mengutip bungkusan anda pada tarikh yang ditetapkan,\u00a0dengan mudah anda hanya perlu pergi ke pilihan \u201cparcel collection\u201d dan beritahu pasukan khidmat pelanggan kami dengan isi maklumat yang diperlukan seperti kurier, tracking nombor dan lain-lain. nota:\u00a0Untuk anda hantar peringatan pengutipan, tukar kepada drop-off atau tukar ke kurier lain, anda boleh gunakan terus perkhidmatan Self Service Centre tanpa perlu menunggu.\u00a0 Pengutipan Bungkusan &#8211; Penghantaran lambat\/Isu penghantaran Menghadapi penghantaran lebih dari jangkaan masa penghantaran atau tracking nombor tidak dikemas kini untuk sementara waktu?\u00a0Lapor kepada perkhidmatan pelanggan kami melalui pilihan \u201cParcel Delivery\u201d dengan menyediakan kurier, tracking nombor, emel, kandungan dan gambar bungkusan- itu sahaja! Minta Bukti Penghantran (POD) -Bungkusan dihantar tetapi tidak diterima oleh penerima Status Tracking anda\u00a0mengatakan bungkusan telah dihantar tetapi penerima masih belum dapat bungkusan tersebut.\u00a0Jangan risau, pergi ke pilihan \u201cRequest proof of delivery (POD)\u201d. Dengan menyediakan kurier dan tracking nombor, pasukan khidmat pelanggan kami akan menyiasat kes anda dengan kurier pilihan dan meminta bukti penghantaran dari mereka. Bungkusan hilang Bungkusan anda tidak boleh dijejak lebih dari 14 hari?\u00a0Lapor kepada khidmat pelanggan kami melalui pilihan \u201cParcel Lost\u201d dalam masa yang ditentukan oleh kurier pilihan untuk tuntutan insuran dan InsurePlus EasyParcel dengan sediakan maklumat seperti kurier, tracking nombor, gambar kandungan bungkusan, gambar pembungkusan yang digunakan, invois dan sebagainya. Bagi maklumat, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk gambar kandungan bungkusan, gambar pembungkusan yang digunakan dan invois. Ini adalah contoh untuk setiap bahagian:- Gambar Kandungan Bungkusan Gambar Pembungkus Bungkusan Photo of Item Invoice \/ Receipt Bungkusan Rosak Tidak siapa yang mahu menerima bungkusan yang rosak, tetapi kemalangan boleh terjadi semasa penghantaran. Jika anda temui ada kerosakan pada bungkusan anda, sila laporkan pada pasukan khidmat pelanggan kami dengan pilih \u201cParcel Damaged\u201d\u00a0 dan sediakan dengan maklumat seperti kurier pilihan, tracking nombor, gambar pembungkus bungkusan (sebelum dan selepas), gambar kandungan bungkusan (sebelum dan selepas), invois dan sebagainya. Untuk pengetahuan anda, anda boleh hantar lebih dari 1 gambar untuk setiap bahagian termasuk kandungan bungkusan, pembungkus bungkusan dan invois. Ini adalah contoh untuk setiap bahagian:- Gambar Kandungan Bungkusan Gambar Pembungkus Bungkusan (Sebelum Pengutipan) Gambar Pembungkus Bungkusan (Selepas Penghantaran) Gambar Barangan Yang Rosak Gambar\u00a0 Invois Barang \/ Resit Lapor Bug Jika anda terjumpa atau hadapi kesulitan teknikal seperti tiada air waybill terjana, kehilangan kredit dan sebagainya, anda boleh beritahu pasukan kami melalui \u201cBug Report\u201d. Pertanyaan Pemasaran Ada pertanyaan tentang\u00a0integrasi, pembungkus, rakan kongsi sebagai penjual, atau kerjasama pemasaran?\u00a0Klik pada \u201cMarketing Enquiry\u201d\u00a0 untuk hubungi pasukan pemasaran kami untuk berbincang lebih lanjut. Pertanyaan Jualan Baru dalam EasyParcel? Kami boleh aturkan\u00a0bisnes consultant untuk hubungi anda dan terangkan\u00a0bagaimana EasyParcel berfungsi, pakej tambah nilai mana yang sesuai dengan anda dan pelbagai lagi. Anda hanya perlu pilih \u201cSales Enquiry\u201d. Bukan semua situasi di atas? Pilih \u201cOthers Enquiry \/ Feedback\u201d dan kongsikan<\/p>\n","protected":false},"author":17,"featured_media":82311,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-32454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shipping-tips-and-solutions"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda<\/title>\n<meta name=\"description\" content=\"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda\" \/>\n<meta property=\"og:description\" content=\"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\" \/>\n<meta property=\"og:site_name\" content=\"EasyParcel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/easyParcel.my\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-25T15:55:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-28T01:31:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"314\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Whana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:site\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Whana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\"},\"author\":{\"name\":\"Whana\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/8f1dfe13ccbc041d1157c79c1a155037\"},\"headline\":\"Kami Memperbaharui Borang Khidmat Pelanggan Untuk Memenuhi Pertanyaan Anda\",\"datePublished\":\"2020-10-25T15:55:35+00:00\",\"dateModified\":\"2024-11-28T01:31:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\"},\"wordCount\":1025,\"publisher\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif\",\"articleSection\":[\"Personal &amp; Lifestyle Shipping\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\",\"name\":\"Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda\",\"isPartOf\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif\",\"datePublished\":\"2020-10-25T15:55:35+00:00\",\"dateModified\":\"2024-11-28T01:31:22+00:00\",\"description\":\"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage\",\"url\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif\",\"contentUrl\":\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif\",\"width\":600,\"height\":314},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#website\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/\",\"name\":\"EasyParcel\",\"description\":\"EasyParcel - Delivery Make Easy\",\"publisher\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.easyparcel.com\/my\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#organization\",\"name\":\"EasyParcel\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg\",\"contentUrl\":\"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg\",\"width\":365,\"height\":95,\"caption\":\"EasyParcel\"},\"image\":{\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/easyParcel.my\",\"https:\/\/x.com\/easyparcel\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/8f1dfe13ccbc041d1157c79c1a155037\",\"name\":\"Whana\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9f590d8a2d0b635d16bbf8981d41419aede7c5eca294fd584b1003018cba6715?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9f590d8a2d0b635d16bbf8981d41419aede7c5eca294fd584b1003018cba6715?s=96&d=mm&r=g\",\"caption\":\"Whana\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda","description":"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/","og_locale":"en_US","og_type":"article","og_title":"Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda","og_description":"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.","og_url":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/","og_site_name":"EasyParcel","article_publisher":"https:\/\/www.facebook.com\/easyParcel.my","article_published_time":"2020-10-25T15:55:35+00:00","article_modified_time":"2024-11-28T01:31:22+00:00","og_image":[{"width":600,"height":314,"url":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif","type":"image\/gif"}],"author":"Whana","twitter_card":"summary_large_image","twitter_creator":"@easyparcel","twitter_site":"@easyparcel","twitter_misc":{"Written by":"Whana","Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#article","isPartOf":{"@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/"},"author":{"name":"Whana","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/8f1dfe13ccbc041d1157c79c1a155037"},"headline":"Kami Memperbaharui Borang Khidmat Pelanggan Untuk Memenuhi Pertanyaan Anda","datePublished":"2020-10-25T15:55:35+00:00","dateModified":"2024-11-28T01:31:22+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/"},"wordCount":1025,"publisher":{"@id":"https:\/\/blog.easyparcel.com\/my\/#organization"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage"},"thumbnailUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif","articleSection":["Personal &amp; Lifestyle Shipping"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/","url":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/","name":"Borang Khidmat Pelanggan Baru untuk Pertanyaan Anda","isPartOf":{"@id":"https:\/\/blog.easyparcel.com\/my\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage"},"thumbnailUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif","datePublished":"2020-10-25T15:55:35+00:00","dateModified":"2024-11-28T01:31:22+00:00","description":"Untuk memberikan sokongan yang lebih baik dan memenuhi semua soalan anda. Oleh itu, EasyParcel telah memperbaharui borang khidmat pelanggan.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/kami-memperbaik-pulih-borang-khidmat-pelanggan-untuk-memenuhi-pertanyaan-anda\/#primaryimage","url":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif","contentUrl":"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2020\/10\/MY-BM-_Enhanced_Contact_Form.gif","width":600,"height":314},{"@type":"WebSite","@id":"https:\/\/blog.easyparcel.com\/my\/#website","url":"https:\/\/blog.easyparcel.com\/my\/","name":"EasyParcel","description":"EasyParcel - Delivery Make Easy","publisher":{"@id":"https:\/\/blog.easyparcel.com\/my\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.easyparcel.com\/my\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.easyparcel.com\/my\/#organization","name":"EasyParcel","url":"https:\/\/blog.easyparcel.com\/my\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/","url":"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg","contentUrl":"https:\/\/blog.easyparcel.com\/my\/wp-content\/uploads\/2022\/03\/logo_horizontal.svg","width":365,"height":95,"caption":"EasyParcel"},"image":{"@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/easyParcel.my","https:\/\/x.com\/easyparcel"]},{"@type":"Person","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/8f1dfe13ccbc041d1157c79c1a155037","name":"Whana","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.easyparcel.com\/my\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/9f590d8a2d0b635d16bbf8981d41419aede7c5eca294fd584b1003018cba6715?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9f590d8a2d0b635d16bbf8981d41419aede7c5eca294fd584b1003018cba6715?s=96&d=mm&r=g","caption":"Whana"}}]}},"_links":{"self":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/32454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/comments?post=32454"}],"version-history":[{"count":5,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/32454\/revisions"}],"predecessor-version":[{"id":93872,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/posts\/32454\/revisions\/93872"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/media\/82311"}],"wp:attachment":[{"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/media?parent=32454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/categories?post=32454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.easyparcel.com\/my\/wp-json\/wp\/v2\/tags?post=32454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}