{"id":6881,"date":"2016-07-15T10:42:52","date_gmt":"2016-07-15T02:42:52","guid":{"rendered":"http:\/\/www.easyparcel.my\/blog\/?p=6881"},"modified":"2026-01-21T14:43:41","modified_gmt":"2026-01-21T06:43:41","slug":"our-support-team-is-now-fully-online","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/our-support-team-is-now-fully-online\/","title":{"rendered":"Our Support Team Is Now Fully Online!"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6881\" class=\"elementor elementor-6881\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bffb413 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"bffb413\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31b8ece elementor-widget elementor-widget-text-editor\" data-id=\"31b8ece\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article id=\"post-6881\" class=\"vce-single post-6881 post type-post status-publish format-standard has-post-thumbnail hentry category-announcement\"><div class=\"entry-content\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><em><strong>[2026 Update]<\/strong><\/em><\/p><p>Hi there, how are you doing? Here\u2019s a quick update. In order to speed up the process of resolving any problems or enquiries you might have on your deliveries, EasyParcel support team is fully providing support through contact form and live chat. Phone support is no longer available. Below are the details:-<\/p><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><ul><li><strong>Contact Form<\/strong>\u00a0(Domestic Shipment, International Shipment or General Inquiries):\u00a0<a href=\"https:\/\/easyparcel.com\/my\/en\/support\/contact\/\">https:\/\/easyparcel.com\/my\/en\/support\/contact\/<\/a><br \/>Need guides on submitting the form? We\u2019re\u00a0<a href=\"https:\/\/bit.ly\/38rVFk0\">HERE<\/a>\u00a0to help!<\/li><\/ul><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><ul><li><strong>Live Chat<\/strong>: Chat bubble on the bottom right of our website.<\/li><\/ul><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>We believe that with this new implementation, we will be able to focus all our strength and time in the stated support methods above. In hope you will be able to enjoy the maximum potential of EasyParcel support service.<\/p><p>We are truly thankful for your encouragement and interest in EasyParcel. If you have any enquiries, feel free to reach our super agents through the above methods and we will get back to you\u00a0<strong>within 24 working hours (Monday to Friday, 10am to 6pm).<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ea683 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e4ea683\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7574cbf elementor-widget elementor-widget-html\" data-id=\"7574cbf\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- FAQ Section for EasyParcel Support Team -->\n<section class=\"faq-section\">\n  <h2>Frequently Asked Questions About EasyParcel Support<\/h2>\n\n  <div class=\"faq-item\">\n    <h3>What is EasyParcel Malaysia's contact number?<\/h3>\n    <p><a href=\"https:\/\/blog.easyparcel.com\/my\/easyparcel-malaysia-contact-number\/\">EasyParcel\u2019s contact number<\/a> is no longer available, but you can always reach them via email or live chat, which is better!<\/p>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <h3>How to drop off my parcels?<\/h3>\n    <p>You can choose the couriers that offer drop off service such as <a href=\"https:\/\/blog.easyparcel.com\/my\/pos-laju-drop-off\/\">Pos Laju Drop Off<\/a>, J&amp;T Express Drop Off and more when booking. Locate the nearest drop-off point and simply drop you parcel there.<\/p>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <h3>How to use EasyParcel?<\/h3>\n    <p>New here? Learn <a href=\"https:\/\/blog.easyparcel.com\/my\/how-to-use-easyparcel\/\">how to use EasyParcel<\/a> to get the most benefits to help your delivery journey.<\/p>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <h3>How to measure volumetric weight?<\/h3>\n    <p>The formula is L x W x H then divide by 5000. Compare this number to the actual weight. The higher number is the one the courier uses to calculate your shipping cost. So, even if your package is light, its size can still affect the price. By understanding this, you can pack smart and save money! So make sure to <a href=\"https:\/\/blog.easyparcel.com\/my\/measure-a-box-to-calculate-volumetric-weight\/\">measure the volumetric weight<\/a> right.<\/p>\n  <\/div>\n<\/section>\n\n<!-- JSON-LD Structured Data for FAQ -->\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is EasyParcel Malaysia's contact number?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"EasyParcel\u2019s contact number is no longer available, but you can always reach them via email or live chat, which is better!\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How to drop off my parcels?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can choose the couriers that offer drop off service such as Pos Laju Drop Off, J&T Express Drop Off and more when booking. Locate the nearest drop-off point and simply drop you parcel there.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How to use EasyParcel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"New here? Learn how to use EasyParcel to get the most benefits to help your delivery journey.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How to measure volumetric weight?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The formula is L x W x H then divide by 5000. Compare this number to the actual weight. The higher number is the one the courier uses to calculate your shipping cost. So, even if your package is light, its size can still affect the price. By understanding this, you can pack smart and save money! So make sure to measure the volumetric weight right.\"\n      }\n    }\n  ]\n}\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b9c9e8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b9c9e8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f0bd6 elementor-widget elementor-widget-heading\" data-id=\"46f0bd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check out other topics to help you with your delivery:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2b5cf elementor-grid-eael-col-4 elementor-grid-tablet-eael-col-2 elementor-grid-mobile-eael-col-1 elementor-widget elementor-widget-eael-post-grid\" data-id=\"4e2b5cf\" data-element_type=\"widget\" data-settings=\"{&quot;eael_post_grid_columns&quot;:&quot;eael-col-4&quot;,&quot;eael_post_grid_columns_tablet&quot;:&quot;eael-col-2&quot;,&quot;eael_post_grid_columns_mobile&quot;:&quot;eael-col-1&quot;}\" data-widget_type=\"eael-post-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-post-grid-4e2b5cf\" class=\"eael-post-grid-container\">\n            <div class=\"eael-post-grid eael-post-appender eael-post-appender-4e2b5cf eael-post-grid-style-three\" data-layout-mode=\"masonry\"><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"117699\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-united-arab-emirates\/\"><\/a><\/div><div class=\"eael-entry-thumbnail \">\n                 <img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-United-Arab-Emirates-from-RM74.53-on-EasyParcel-1.png\" class=\"attachment-full size-full wp-image-117790\" alt=\"Ship to United Arab Emirates from RM74.53 on EasyParcel\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-United-Arab-Emirates-from-RM74.53-on-EasyParcel-1.png 1200w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-United-Arab-Emirates-from-RM74.53-on-EasyParcel-1-300x157.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-United-Arab-Emirates-from-RM74.53-on-EasyParcel-1-1024x536.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-United-Arab-Emirates-from-RM74.53-on-EasyParcel-1-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\n             <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h6 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-united-arab-emirates\/\"\n                        title=\"Ship to United Arab Emirates from RM74.53 on EasyParcel\">Ship to United Arab Emirates from RM74.53 on EasyParcel<\/a><\/h6><\/header><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/blog.easyparcel.com\/my\/author\/poi-yan\/\" title=\"Posts by Poi Yan\" rel=\"author\">Poi Yan<\/a><\/span><span class=\"eael-posted-on\"><time datetime=\"May 13, 2026\">May 13, 2026<\/time><\/span><\/div><div class=\"eael-entry-content\">\n                        <div class=\"eael-grid-post-excerpt\"><p>Not sure how to ship to United Arab Emirates? Don\u2019t...<\/p><a\n                            href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-united-arab-emirates\/\"\n                            class=\"eael-post-elements-readmore-btn\">Read More<\/a><\/div>\n                    <\/div><\/div><\/div>\n        <\/div>\n    <\/article><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"117615\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-vietnam\/\"><\/a><\/div><div class=\"eael-entry-thumbnail \">\n                 <img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Vietnam-from-RM93.16-on-EasyParcel-1.png\" class=\"attachment-full size-full wp-image-117694\" alt=\"Ship to Vietnam from RM93.16 on EasyParcel\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Vietnam-from-RM93.16-on-EasyParcel-1.png 1200w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Vietnam-from-RM93.16-on-EasyParcel-1-300x157.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Vietnam-from-RM93.16-on-EasyParcel-1-1024x536.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Vietnam-from-RM93.16-on-EasyParcel-1-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\n             <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h6 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-vietnam\/\"\n                        title=\"Ship to Vietnam from RM93.16 on EasyParcel\">Ship to Vietnam from RM93.16 on EasyParcel<\/a><\/h6><\/header><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/blog.easyparcel.com\/my\/author\/poi-yan\/\" title=\"Posts by Poi Yan\" rel=\"author\">Poi Yan<\/a><\/span><span class=\"eael-posted-on\"><time datetime=\"May 13, 2026\">May 13, 2026<\/time><\/span><\/div><div class=\"eael-entry-content\">\n                        <div class=\"eael-grid-post-excerpt\"><p>New to ship to Vietnam? It\u2019s easier than you think!...<\/p><a\n                            href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-vietnam\/\"\n                            class=\"eael-post-elements-readmore-btn\">Read More<\/a><\/div>\n                    <\/div><\/div><\/div>\n        <\/div>\n    <\/article><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"117448\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-india\/\"><\/a><\/div><div class=\"eael-entry-thumbnail \">\n                 <img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-India-from-RM90.05-on-EasyParcel-1.png\" class=\"attachment-full size-full wp-image-117606\" alt=\"Ship to India from RM90.05 on EasyParcel\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-India-from-RM90.05-on-EasyParcel-1.png 1200w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-India-from-RM90.05-on-EasyParcel-1-300x157.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-India-from-RM90.05-on-EasyParcel-1-1024x536.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-India-from-RM90.05-on-EasyParcel-1-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\n             <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h6 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-india\/\"\n                        title=\"Ship to India from RM90.05 on EasyParcel\">Ship to India from RM90.05 on EasyParcel<\/a><\/h6><\/header><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/blog.easyparcel.com\/my\/author\/poi-yan\/\" title=\"Posts by Poi Yan\" rel=\"author\">Poi Yan<\/a><\/span><span class=\"eael-posted-on\"><time datetime=\"May 12, 2026\">May 12, 2026<\/time><\/span><\/div><div class=\"eael-entry-content\">\n                        <div class=\"eael-grid-post-excerpt\"><p>Planning to ship to India for the first time? No...<\/p><a\n                            href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-india\/\"\n                            class=\"eael-post-elements-readmore-btn\">Read More<\/a><\/div>\n                    <\/div><\/div><\/div>\n        <\/div>\n    <\/article><article class=\"eael-grid-post eael-post-grid-column\" data-id=\"117446\">\n        <div class=\"eael-grid-post-holder\">\n            <div class=\"eael-grid-post-holder-inner\"><div class=\"eael-entry-media\"><div class=\"eael-entry-overlay fade-in\"><i class=\"fas fa-long-arrow-alt-right\" aria-hidden=\"true\"><\/i><a href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-germany\/\"><\/a><\/div><div class=\"eael-entry-thumbnail \">\n                 <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Germany-from-RM103.20-on-EasyParcel-1.png\" class=\"attachment-full size-full wp-image-117517\" alt=\"Ship to Germany from RM103.20 on EasyParcel\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Germany-from-RM103.20-on-EasyParcel-1.png 1200w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Germany-from-RM103.20-on-EasyParcel-1-300x157.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Germany-from-RM103.20-on-EasyParcel-1-1024x536.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2026\/05\/Ship-to-Germany-from-RM103.20-on-EasyParcel-1-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\n             <\/div>\n        <\/div><div class=\"eael-entry-wrapper\"><header class=\"eael-entry-header\"><h6 class=\"eael-entry-title\"><a\n                        class=\"eael-grid-post-link\"\n                        href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-germany\/\"\n                        title=\"Ship to Germany from RM103.20 on EasyParcel\">Ship to Germany from RM103.20 on EasyParcel<\/a><\/h6><\/header><div class=\"eael-entry-meta\"><span class=\"eael-posted-by\"><a href=\"https:\/\/blog.easyparcel.com\/my\/author\/poi-yan\/\" title=\"Posts by Poi Yan\" rel=\"author\">Poi Yan<\/a><\/span><span class=\"eael-posted-on\"><time datetime=\"May 12, 2026\">May 12, 2026<\/time><\/span><\/div><div class=\"eael-entry-content\">\n                        <div class=\"eael-grid-post-excerpt\"><p>Planning to ship to Germany for the first time? No...<\/p><a\n                            href=\"https:\/\/blog.easyparcel.com\/my\/ship-to-germany\/\"\n                            class=\"eael-post-elements-readmore-btn\">Read More<\/a><\/div>\n                    <\/div><\/div><\/div>\n        <\/div>\n    <\/article><\/div>\n            <div class=\"clearfix\"><\/div>\n        <\/div>            <div class=\"eael-load-more-button-wrap eael-force-hide\">\n                <button class=\"eael-load-more-button\" id=\"eael-load-more-btn-4e2b5cf\" data-widget-id=\"4e2b5cf\" data-widget=\"4e2b5cf\" data-page-id=\"6881\" data-template=\"{&quot;dir&quot;:&quot;lite&quot;,&quot;file_name&quot;:&quot;default.php&quot;,&quot;name&quot;:&quot;Post-Grid&quot;}\" data-class=\"Essential_Addons_Elementor\\Elements\\Post_Grid\" data-layout=\"masonry\" data-page=\"1\" data-args=\"orderby=date&amp;order=desc&amp;ignore_sticky_posts=1&amp;post_status=publish&amp;posts_per_page=4&amp;offset=0&amp;post_type=post\" data-max-page=\"311\">\n                    <span class=\"eael-btn-loader button__loader\"><\/span>\n                    <span class=\"eael_load_more_text\">Load More<\/span>\n                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-134b21b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"134b21b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/p3x.cc\/qcWtYr\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Create a FREE Account<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[2026 Update] Hi there, how are you doing? Here\u2019s a quick update. In order to speed up the process of resolving any problems or enquiries you might have on your deliveries, EasyParcel support team is fully providing support through contact form and live chat. Phone support is no longer available. Below are the details:- Contact Form\u00a0(Domestic Shipment, International Shipment or General Inquiries):\u00a0https:\/\/easyparcel.com\/my\/en\/support\/contact\/Need guides on submitting the form? We\u2019re\u00a0HERE\u00a0to help! Live Chat: Chat bubble on the bottom right of our website. We believe that with this new implementation, we will be able to focus all our strength and time in the stated support methods above. In hope you will be able to enjoy the maximum potential of EasyParcel support service. We are truly thankful for your encouragement and interest in EasyParcel. If you have any enquiries, feel free to reach our super agents through the above methods and we will get back to you\u00a0within 24 working hours (Monday to Friday, 10am to 6pm). Frequently Asked Questions About EasyParcel Support What is EasyParcel Malaysia&#8217;s contact number? EasyParcel\u2019s contact number is no longer available, but you can always reach them via email or live chat, which is better! How to drop off my parcels? You can choose the couriers that offer drop off service such as Pos Laju Drop Off, J&amp;T Express Drop Off and more when booking. Locate the nearest drop-off point and simply drop you parcel there. How to use EasyParcel? New here? Learn how to use EasyParcel to get the most benefits to help your delivery journey. How to measure volumetric weight? The formula is L x W x H then divide by 5000. Compare this number to the actual weight. The higher number is the one the courier uses to calculate your shipping cost. So, even if your package is light, its size can still affect the price. By understanding this, you can pack smart and save money! So make sure to measure the volumetric weight right. Check out other topics to help you with your delivery: International Shipping From Malaysia | Worldwide Delivery by EasyParcel WhanaJanuary 16, 2026 So, you&#8217;ve got a package ready to go. Maybe it&#8217;s&#8230; Read More How to Choose the Right International Courier | EasyParcel WhanaJanuary 16, 2026 Have you ever wanted to send a birthday gift to&#8230; Read More Doorstep Delivery: Convenience at Your Fingertips WhanaJanuary 16, 2026 You click &#8216;Place Order,&#8217; and the waiting game begins. But&#8230; Read More Shipping to Australia from Malaysia | The Ultimate Guide WhanaJanuary 16, 2026 Sending a care package to family in Perth or a&#8230; Read More Load More Create a FREE Account<\/p>\n","protected":false},"author":6,"featured_media":32643,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-6881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our Support Team is Fully Online to Assist You! - EasyParcel MY<\/title>\n<meta name=\"description\" content=\"Great news! Our support team is now fully online, ready to assist you with any inquiries or issues you may have. 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