{"id":69454,"date":"2022-08-03T15:14:28","date_gmt":"2022-08-03T07:14:28","guid":{"rendered":"https:\/\/blog.easyparcel.com\/blog\/my\/?p=58569"},"modified":"2025-09-25T12:08:04","modified_gmt":"2025-09-25T04:08:04","slug":"cash-on-delivery","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/my\/cash-on-delivery\/","title":{"rendered":"[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"69454\" class=\"elementor elementor-69454\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1633c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e1633c8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41c7e30\" data-id=\"41c7e30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42b2495 elementor-widget elementor-widget-text-editor\" data-id=\"42b2495\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udc4b With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0<strong>a<\/strong><b>\u00a0variety of flexible payment options to deliver your goods<\/b>\u00a0can be a boon for your business \ud83d\udcc8.<\/p><p>\ud83e\udd41 EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0<b>Cash On Delivery (COD)\u00a0<\/b>alongside our courier partners,<b>\u00a0DHL eCommerce, J&amp;T Express, Flash Express &amp; Aramex<\/b>! Let your customers pay for your product directly in cash the moment their parcel arrives \ud83d\udcb5.<\/p><p>It gives a hassle-free experience for your shoppers who prefer keeping their financial information private \ud83d\udd12 and \u00a0builds trust towards your brand \ud83d\udc6e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18fed7c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"18fed7c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e9aa58 elementor-widget elementor-widget-spacer\" data-id=\"4e9aa58\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f688f5 elementor-widget elementor-widget-heading\" data-id=\"3f688f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steps To Enable COD Payment \ud83d\udc81<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc55749 elementor-widget elementor-widget-text-editor\" data-id=\"cc55749\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s not difficult at all! \ud83e\udd13 Follow these easy peasy steps to enable the COD delivery orders you\u2019ve planned for your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f82007 elementor-widget elementor-widget-spacer\" data-id=\"0f82007\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20c9a0f elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"20c9a0f\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-20c9a0f\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"20c9a0f\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"single-parcel-\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"single-parcel--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Single Parcel \ud83d\udce6<\/span>                            \n                                                    <\/li>\n                                            <li id=\"bulk-parcel-\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"bulk-parcel--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Bulk Parcel \ud83d\uddb1\ufe0f<\/span>                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"single-parcel--tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"single-parcel--tab\">\n\t\t\t\t        <p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-70745 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work_-For-Web-Use.png\" alt=\"\" width=\"501\" height=\"305\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work_-For-Web-Use.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work_-For-Web-Use-300x183.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p style=\"text-align: center;\"><strong>Step 1:<\/strong> Book a courier with DHL eCommerce, J&amp;T Express, Flash Express or Aramex with a label that indicates \u2018Cash on delivery available\u2019.<\/p><p><img decoding=\"async\" class=\"aligncenter wp-image-70748 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work-For-Web-Use-10.png\" alt=\"\" width=\"501\" height=\"301\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work-For-Web-Use-10.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How-COD-Payment-Work-For-Web-Use-10-300x180.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p style=\"text-align: center;\"><strong>Step 2:<\/strong>\u00a0Fill in your sender &amp; receiver details as per usual.<\/p><p><img decoding=\"async\" class=\"aligncenter wp-image-70752 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-05.png\" alt=\"\" width=\"500\" height=\"297\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-05.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-05-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p style=\"text-align: center;\"><b data-stringify-type=\"bold\">Step 3:<\/b>\u00a0Under the column of \u2018Cash On Delivery\u2019, select to enable COD and a drop-down will appear for you to key in the \u2018COD Amount\u2019 that you want your receiver to pay to the courier.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-86745 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-step-4-How-COD-Payment-Work-For-Web-Use.png\" alt=\"\" width=\"500\" height=\"297\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-step-4-How-COD-Payment-Work-For-Web-Use.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-step-4-How-COD-Payment-Work-For-Web-Use-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 4<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch\/point.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-70758 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-07.png\" alt=\"\" width=\"500\" height=\"294\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-07.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-07-300x176.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p style=\"text-align: center;\"><b data-stringify-type=\"bold\">Step 5<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Upon arrival, courier rider will collect cash payment from the receiver.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-70764 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-11-1.png\" alt=\"\" width=\"501\" height=\"299\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-11-1.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-11-1-300x179.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><b data-stringify-type=\"bold\">Step 6<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Make a withdrawal request for your shipments according to your courier\u2019s settlement timeline. Status will be changed from \u2018Pending\u2019 to \u2018To Release\u2019 on the \u2018<a href=\"https:\/\/bit.ly\/3Ei14dv\">COD Settlement<\/a>\u2018 page to request for the COD amount to be released into your bank account.<br \/><em>*Make sure to verify your account before making a withdrawal.<\/em><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-70767 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-08.png\" alt=\"\" width=\"500\" height=\"295\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-08.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/MY-How_COD_Payment_Work-_For_Web_Use-08-300x177.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p style=\"text-align: center;\"><b data-stringify-type=\"bold\">Step 7<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Payout amount is being released into your bank account within 3-4 working days after withdrawal request (COD charges will be deducted from the total amount directly).<\/p><div class=\"wpb_single_image wpb_content_element vc_align_right\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-86753 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/ezgif.com-video-to-gif-converted.gif\" alt=\"\" width=\"600\" height=\"315\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>\ud83d\udc49 COD payment option is available on the \u2018<a href=\"\/my\/single\/\">Single Parcel<\/a>\u2018 page after you\u2019ve booked a COD courier.<\/p><\/div><\/div><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"bulk-parcel--tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"bulk-parcel--tab\">\n\t\t\t\t        <p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-87292 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2024\/01\/copy_7D6B7D99-C089-47AB-B664-204A177B51861-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" width=\"600\" height=\"241\" \/><\/p><p><b>Step 1:<\/b>\u00a0After importing your shipment orders, you\u2019ll be directed to the \u2018My Cart\u2019 page.<\/p><p><b>Step 2:<\/b>\u00a0Select the orders you want for COD, then proceed to click on the \u2018Bulk Edit\u2019 feature and hit Cash On Delivery (COD) in the drop down menu.<\/p><p><b>Step 3:<\/b>\u00a0Enable COD and agree to the terms &amp; conditions.<\/p><p><b>Step 4:<\/b>\u00a0Select your preferred COD amount method preferred that\u2019s based on a fixed amount, or based on parcel value.<\/p><p><b>Step 5:<\/b>\u00a0Done! Proceed to checkout as usual.<\/p><div class=\"alert alert-primary\" role=\"alert\"><p style=\"text-align: center;\"><b>Take note!<\/b><br \/>\ud83d\udd0e COD amount that\u2019s based on parcel value option is only applicable for bulk orders. Read on to know the definitions of parcel value and fixed amount in bulk orders\u2b07\ufe0f<\/p><p><strong>Based on parcel value:<\/strong>\u00a0COD amount to be collected from your receiver will be based on each individual parcel\u2019s value.<br \/><strong>Based on fixed amount:<\/strong>\u00a0COD amount to be collected from your receiver will be based on the fixed amount set by you across all of your selected parcels.<\/p><\/div>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cda181c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cda181c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc3b83e elementor-widget elementor-widget-spacer\" data-id=\"cc3b83e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a6896e elementor-widget elementor-widget-heading\" data-id=\"4a6896e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cash On Delivery Details \ud83e\udd32\ud83d\udce6<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c491055 elementor-widget elementor-widget-text-editor\" data-id=\"c491055\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \">\u00a0<\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><table><tbody><tr><td><p><b>Courier<\/b><\/p><\/td><td><p><b>COD Charges <br \/><\/b><b><i>*Whichever is higher<\/i><\/b><\/p><\/td><td><p><b>Courier Settlement Timeline <br \/><\/b><b><i>*When users can make a withdrawal request once status is \u2018To Release\u2019<\/i><\/b><\/p><\/td><td><p><b>Min-Max COD Amount<\/b><\/p><\/td><\/tr><tr><td><p>Flash Express<\/p><\/td><td><p>RM5 or 4% of COD amount<\/p><\/td><td><p>1-3 working days<\/p><\/td><td><p>RM5.01 \u2013 RM7,000<\/p><\/td><\/tr><tr><td><p>DHL eCommerce<\/p><\/td><td><p>RM6 or 4% of COD amount<\/p><\/td><td><p>1-3 working days<\/p><\/td><td><p>RM6.01 \u2013 RM2,000<\/p><\/td><\/tr><tr><td><p>J&amp;T Express<\/p><\/td><td><p>RM7 or 4% of COD amount<\/p><\/td><td><p>7-12 working days<\/p><\/td><td><p>RM7.01 \u2013 RM1,000<\/p><\/td><\/tr><tr><td><p>Aramex<\/p><\/td><td><p>RM10 or 4% of COD amount<\/p><\/td><td><p>30 working days<\/p><\/td><td><p>RM10.01 \u2013 RM1,000<\/p><\/td><\/tr><tr><td><p>Pos Laju<\/p><\/td><td><p>RM7 or 4% of COD amount<\/p><\/td><td><p>3-5 working days<\/p><\/td><td><p>RM7.42 &#8211; RM2,000<\/p><\/td><\/tr><tr><td><p>SPX Express<\/p><\/td><td><p>RM5 or 4% of COD amount<\/p><\/td><td><p>7-10 working days<\/p><\/td><td><p>RM5.30 &#8211; RM250<\/p><\/td><\/tr><tr><td><p>Pos MelPlus<\/p><\/td><td><p>RM7 or 4% of COD amount<\/p><\/td><td><p>3-5 working days<\/p><\/td><td><p>RM7.42 &#8211; RM2,000<\/p><\/td><\/tr><\/tbody><\/table><p><em><strong>Note:<\/strong>\u00a0COD charges will be based on a fixed rate set by the courier company or the percentage fee of the COD amount you key in, whichever is higher.\u00a0<\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-748e911 elementor-widget elementor-widget-menu-anchor\" data-id=\"748e911\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"steps-to-enable-cod\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cf20e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e2cf20e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a27902c elementor-widget elementor-widget-spacer\" data-id=\"a27902c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4edb9d9 elementor-widget elementor-widget-heading\" data-id=\"4edb9d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Things To Know About COD\u270d\ufe0f<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87ac9a4 elementor-widget elementor-widget-spacer\" data-id=\"87ac9a4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26e1313 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"26e1313\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-26e1313\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"26e1313\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"cod-withdrawal-feature-\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"cod-withdrawal-feature--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >COD Withdrawal Feature \ud83d\udca1<\/span>                            \n                                                    <\/li>\n                                            <li id=\"status-in-cod-settlement-\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"status-in-cod-settlement--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Status in COD Settlement \ud83d\udcdc<\/span>                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"cod-withdrawal-feature--tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"cod-withdrawal-feature--tab\">\n\t\t\t\t        <p>\ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account.<\/p><p>To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to\u00a0<a href=\"https:\/\/bit.ly\/3Ei14dv\">COD Settlement<\/a>\u00a0to scan the QR code.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-75559 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/COD_QR.jpg\" alt=\"\" width=\"1261\" height=\"607\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/COD_QR.jpg 1261w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/COD_QR-300x144.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/COD_QR-1024x493.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/COD_QR-768x370.jpg 768w\" sizes=\"(max-width: 1261px) 100vw, 1261px\" \/><\/p><p>Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09.<\/p><div class=\"alert alert-primary\" style=\"text-align: center;\" role=\"alert\"><b>Take note!<\/b><br \/>\ud83d\udce2 Users that have already signed up for COD through a registration form via Typeform are still required to verify their account to continue enjoying this service.<\/div>                    <\/div>\n\t\t        \n                    <div id=\"status-in-cod-settlement--tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"status-in-cod-settlement--tab\">\n\t\t\t\t        <p>Are you wondering what each status means under the \u2018COD Settlement\u2019 page? \ud83d\udcad For your information, the status indicates the stages that your COD order is under. Understand what each important status means by referring to this table \u2b07\ufe0f<\/p><table><tbody><tr><td><p><b>Status<\/b><\/p><\/td><td><p><b>Description<\/b><\/p><\/td><\/tr><tr><td><p><b>Pending<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<br \/><\/span><span style=\"font-weight: 400;\">1. After you\u2019ve purchased a COD parcel.<br \/><\/span><span style=\"font-weight: 400;\">2. The COD parcel is still in transit.<br \/><\/span><span style=\"font-weight: 400;\">3. COD settlement from your chosen courier to EasyParcel is still pending.<\/span><\/p><p><i><span style=\"font-weight: 400;\">*Note: You are unable to request a withdrawal for any COD amount until your chosen courier completes processing the payment to EasyParcel.<\/span><\/i><\/p><\/td><\/tr><tr><td><p><b>To Release<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<br \/><\/span><span style=\"font-weight: 400;\">1. The settlement has been completed by your chosen courier.<br \/><\/span><span style=\"font-weight: 400;\">2. The COD amount is available for a withdrawal request, and the amount available for release will be shown on the \u2018COD Settlement\u2019 page as indicated here:<\/span><\/p><p>\u00a0<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-75560 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1.jpg\" alt=\"\" width=\"1894\" height=\"853\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1.jpg 1894w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1-300x135.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1-1024x461.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1-768x346.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod1-1536x692.jpg 1536w\" sizes=\"(max-width: 1894px) 100vw, 1894px\" \/><\/p><p><i><span style=\"font-weight: 400;\">*Note: Kindly make sure that your bank account details as provided in the \u2018Bank Information\u2019 tab has been filled accurately.<\/span><\/i><\/p><\/td><\/tr><tr><td><p><b>Withdrawn<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<br \/><\/span><span style=\"font-weight: 400;\">1. You have requested to withdraw the amount available<br \/><\/span>2. The amount of your withdrawal request is shown here.<\/p><p><i>*Note: The EasyParcel team will process withdrawal requests every Tuesday and Friday.<\/i><\/p><\/td><\/tr><tr><td><p><b>Releasing<\/b><\/p><\/td><td><p>COD settlement enters this status when:<br \/>1.\u00a0 The EasyParcel team is working to release your COD amount into your bank account within 3-4 working days<\/p><p><i>*Note: If you have not received payment after more than 5 working days, contact our customer service to check on your settlement status.<\/i><\/p><\/td><\/tr><tr><td><p><b>Released<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<br \/><\/span><span style=\"font-weight: 400;\">1. EasyParcel has completed the settlement and the Payout amount has been released into your bank account.<br \/><\/span><span style=\"font-weight: 400;\">2. You\u2019re able to download the COD Payout Statement\/COD Invoice. Retrieve your statement\/invoice here:<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-75561 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2.jpg\" alt=\"\" width=\"1894\" height=\"853\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2.jpg 1894w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2-300x135.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2-1024x461.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2-768x346.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/cod2-1536x692.jpg 1536w\" sizes=\"(max-width: 1894px) 100vw, 1894px\" \/><\/p><p>\u00a0<\/p><\/td><\/tr><tr><td><p><b>Cancelled<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<br \/><\/span><span style=\"font-weight: 400;\">1. The shipment has been cancelled or returned to the sender.<\/span><\/p><\/td><\/tr><\/tbody><\/table><p>The EasyParcel team is working to release your COD amount into your bank account within 3-4 working days.<\/p>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adbcc24 elementor-widget elementor-widget-text-editor\" data-id=\"adbcc24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"alert alert-primary\" role=\"alert\"><p>\ud83d\udce2\u00a0Users requesting to withdraw money from the \u2018COD Settlement\u2019 page must ensure to update your bank details beforehand in the \u2018Bank Information\u2019 tab located in your \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-75552 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/bank-in-profile.jpg\" alt=\"\" width=\"1140\" height=\"507\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/bank-in-profile.jpg 1140w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/bank-in-profile-300x133.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/bank-in-profile-1024x455.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2023\/04\/bank-in-profile-768x342.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p><\/div><p>\ud83e\udd14 Did you know that by having this option for your customers, you\u2019ll be able to\u00a0<b>attract a wider customer base as COD is a popular choice<\/b>\u00a0among consumers? Plus, you\u2019ll be able to reach customers that prefer cash payment and a\u00a0<strong>simpler transaction process<\/strong>\u00a0\u2013 receive the product, then pay for it.<\/p><p>Another great option to pay for delivery! Build customer trust with your brand through COD payment mode that assures them that their money is secured \ud83e\udd1d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bc828d e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"0bc828d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d91445a elementor-widget elementor-widget-eael-creative-button\" data-id=\"d91445a\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default\" href=\"https:\/\/bit.ly\/3uf8w3b\" data-text=\"Go!\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                    \n                    <span class=\"cretive-button-text\">Book COD Shipments <\/span>\n\n                                            <span class=\"eael-creative-button-icon-right\"><i aria-hidden=\"true\" class=\"fas fa-hand-holding-usd\"><\/i><\/span>                                    <\/div>\n\t                        <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce392f2 elementor-widget elementor-widget-eael-creative-button\" data-id=\"ce392f2\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default\" href=\"https:\/\/bit.ly\/3raV3Yo\" data-text=\"Go!\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                    \n                    <span class=\"cretive-button-text\">Verify Account<\/span>\n\n                                            <span class=\"eael-creative-button-icon-right\"><i aria-hidden=\"true\" class=\"far fa-hand-point-up\"><\/i><\/span>                                    <\/div>\n\t                        <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84ec886 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"84ec886\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde4c62 elementor-widget elementor-widget-spacer\" data-id=\"fde4c62\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a37e977 elementor-widget elementor-widget-heading\" data-id=\"a37e977\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Most Frequently Asked Questions \ud83e\udd14<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b843aff elementor-widget elementor-widget-spacer\" data-id=\"b843aff\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41a78806 elementor-widget elementor-widget-accordion\" data-id=\"41a78806\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1101\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I have a lot of orders to be made at once for COD. What can I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1101\"><p>COD is available for bulk orders on EasyParcel. After making your orders in bulk via \u2018<a href=\"\/my\/bulk\/\">Bulk Parcel<\/a>\u2018, click on the \u2018Bulk Edit\u2019 feature in the \u2018My Cart\u2019 page to opt for COD.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1102\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1102\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens when the receiver is not home \/ unable to pay cash to the courier upon delivery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1102\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1102\"><p>In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. For more information, please contact our\u00a0<a href=\"\/my\/contact-us\/\">customer service team<\/a>\u00a0who\u2019ll be able to assist you further.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1103\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1103\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are card payments, e-wallet payments, QR payments, and online banking accepted as an alternative to make payment for the parcel(s) should the receiver fail to pay in cash?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1103\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1103\"><p>Unfortunately, no. All transactions from the receiver to the courier shall be made in cash payment only.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1104\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1104\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How will COD charges be charged onto my COD amount?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1104\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1104\"><p>COD charges will be based on the fixed rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you. For example, if you book Pgeon Prime to ship your parcel at the COD amount of RM100:-<\/p><p>Pgeon Prime COD charges of RM6 or 3.8%, whichever is higher:<br \/>RM100 x 3.8% = RM3.80<\/p><p>As RM6 is the higher COD charges, this amount will be deducted directly from RM100 when you request to withdraw your COD amount from the \u2018<a href=\"https:\/\/app.easyparcel.com\/my\/en\/allparcels\/cod\">COD Settlement<\/a>\u2018 page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1105\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1105\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who is responsible for paying the COD charges and shipping fee?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1105\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1105\"><p>The COD collection charges and shipping fee are two separate and distinct fees. The payment of these fees can be borne by either the seller or receiver. While COD charges is deducted from the COD amount collected by your courier, the shipping fee is deducted from the seller\u2019s EasyParcel credit on their account.<\/p><p><em><strong>Scenario 1: Seller A bears both COD charges and shipping fee.<br \/><\/strong><\/em>COD charges: Under COD amount, only the product amount is keyed in and the courier shall only receive the product amount from the receiver.<br \/>Shipping fee: Is deducted from the seller\u2019s EasyParcel credit.<\/p><p><em><strong>Scenario 2: Seller B bears the shipping fee only.<br \/><\/strong><\/em>COD charges: The receiver bears the COD charges. Under COD amount, both the product amount and COD charges are keyed in by the seller for the courier to collect.<br \/>Shipping fee: Is deducted from the seller\u2019s EasyParcel credit.<\/p><p><em><strong>Scenario 3: Seller C bears the COD charges only.<br \/><\/strong><\/em>COD charges: Under COD amount, both the product amount and shipping fee are keyed in by the seller for the courier to collect.<br \/>Shipping fee: Is deducted from the seller\u2019s EasyParcel credit, but the receiver bears the shipping fee.<\/p><p><em><strong>Scenario 4: Seller D wants the receiver to bear both the COD charges and shipping fee.<br \/><\/strong><\/em>COD charges: Under COD amount, product amount, COD charges and shipping fee are keyed in by the seller for the courier to collect.<br \/>Shipping fee: Is deducted from the seller\u2019s EasyParcel credit, but the receiver bears the shipping fee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1106\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1106\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When am I able to request for my COD amount to be withdrawn into my bank account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1106\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1106\"><p>You can request a withdrawal according to your courier\u2019s settlement timeline. Check the status of your parcel(s) in the \u2018COD Settlement\u2019 page. If it is shown as \u2018To Release\u2019, you are able to request by clicking on the \u2018Withdraw\u2019 button at the top of the page.<\/p><p>However,\u00a0<strong>only verified accounts are able to request for a COD withdrawal<\/strong>. So make sure you have your account\u00a0<a href=\"https:\/\/bit.ly\/3Ei14dv\">verified<\/a>\u00a0before making a withdrawal request!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1107\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1107\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What do I need to verify my account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1107\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1107\"><p>Once you scan the QR code on your dashboard, you will be prompted to log in to your EasyParcel account. Then, you are required to take a\u00a0<strong>photo of your NRIC\/Passport (front and back)<\/strong>, and ensure that your details are accurate before submitting for account verification.<\/p><p><em>*Note: All information submitted will be kept secure and confidential.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1108\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1108\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When will my COD amount be released into my bank account after requesting a withdrawal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1108\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1108\"><p>The EasyParcel team will be working to release your Payout amount into the bank account provided in the \u2018Bank Information\u2019 tab of your \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page within 3-4\u00a0working\u00a0days after request. Remember to keep your bank information updated so that we can release it into the correct bank account!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1109\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1109\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I get the Payout Statement\/COD Invoice?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1109\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1109\"><p>You can download the COD invoice via the \u2018<a href=\"https:\/\/bit.ly\/3sS3UPw\">COD Settlement<\/a>\u2018 page. A section dedicated to COD invoice is located on the far right section of the page \u2013 click on your parcel\u2019s invoice to view your statement.<\/p><p><em>*Note: Payout statement shows the total COD amount that has been released into your bank account. The amount released at once may include several COD shipments.<\/em><\/p><p><strong dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-60214 size-full\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1.jpg\" sizes=\"(max-width: 1894px) 100vw, 1894px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1.jpg 1894w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1-300x135.jpg 300w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1-768x346.jpg 768w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1-1024x461.jpg 1024w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1-810x365.jpg 810w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/Payout-Statement-Ver-2-1-1140x513.jpg 1140w\" alt=\"\" width=\"1894\" height=\"853\" \/><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-11010\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-11010\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I change my COD amount after placing an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-11010\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-11010\"><p>Changes to COD amount cannot be made once an order is placed. We recommend that you cancel your order and place a new one with the new amount.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a970c14 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a970c14\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4754820 elementor-widget elementor-widget-spacer\" data-id=\"4754820\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4aa8ca elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"c4aa8ca\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-c4aa8ca\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"c4aa8ca\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"terms-conditions\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2061\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-caret-down\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-caret-up\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Terms &amp; Conditions<\/span><\/div><div id=\"elementor-tab-content-2061\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"terms-conditions\"><ul><li>Cash On Delivery (COD) payment option is available to selected EasyParcel Malaysia users only.<\/li><li>Users interested in using the COD payment feature must verify their account through the QR code that\u2019s available on their EasyParcel account dashboard.<\/li><li>Orders made with the COD payment option shall be paid by the receiver to the courier in cash only. Other forms of payment (e.g. e-wallet payments, QR payments, and online banking) will not be accepted.<\/li><li>COD charges will deducted directly from the total amount of the COD order made by the user. Charges will be based on a fixed rate set by the courier or the percentage fee of the COD amount, whichever is higher.<\/li><li>Users must purchase a minimum COD amount that is greater than the fixed rate or the percentage fee of the COD amount set by the courier company.<\/li><li>Users must manually request for the COD payment to be released into the bank account via the \u2018<a href=\"https:\/\/app.easyparcel.com\/my\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page. Request can be made according to your courier\u2019s settlement timeline. COD Settlement status will be indicated as \u2018To Release\u2019.<\/li><li>Only users with verified accounts are able to make a withdrawal from COD. Users must ensure they verify their accounts before requesting a withdrawal.<\/li><li>All information provided through account verification shall be kept strictly private and confidential except as prohibited by existing law or order of the court.<\/li><li>Users requesting to withdraw money must ensure to keep bank details updated beforehand via the \u2018Bank Information\u2019 tab located in the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page.<\/li><li>All COD payments will be released to the sender\u2019s bank account within 3-4\u00a0working\u00a0days after the user requests withdrawal via the \u2018COD Settlement\u2019 page.<\/li><li>In the event of a weight discrepancy and\/or dispute, EasyParcel shall be entitled, at its sole discretion, to set off or deduct any amount due and payable to EasyParcel from or against the amount of the COD amount collected.<\/li><li>EasyParcel shall not be held liable for any loss or damage to the parcel(s) occurring while not in the sole custody or control of the company.<\/li><li>EasyParcel reserves the right to amend any of the above terms &amp; conditions from time to time without prior notice.<\/li><\/ul><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44504e7 elementor-widget elementor-widget-spacer\" data-id=\"44504e7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc4b With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0a\u00a0variety of flexible payment options to deliver your goods\u00a0can be a boon for your business \ud83d\udcc8. \ud83e\udd41 EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0Cash On Delivery (COD)\u00a0alongside our courier partners,\u00a0DHL eCommerce, J&amp;T Express, Flash Express &amp; Aramex! Let your customers pay for your product directly in cash the moment their parcel arrives \ud83d\udcb5. It gives a hassle-free experience for your shoppers who prefer keeping their financial information private \ud83d\udd12 and \u00a0builds trust towards your brand \ud83d\udc6e. Steps To Enable COD Payment \ud83d\udc81 It\u2019s not difficult at all! \ud83e\udd13 Follow these easy peasy steps to enable the COD delivery orders you\u2019ve planned for your customers. Single Parcel \ud83d\udce6 Bulk Parcel \ud83d\uddb1\ufe0f Step 1: Book a courier with DHL eCommerce, J&amp;T Express, Flash Express or Aramex with a label that indicates \u2018Cash on delivery available\u2019. Step 2:\u00a0Fill in your sender &amp; receiver details as per usual. Step 3:\u00a0Under the column of \u2018Cash On Delivery\u2019, select to enable COD and a drop-down will appear for you to key in the \u2018COD Amount\u2019 that you want your receiver to pay to the courier. Step 4:\u00a0Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch\/point. Step 5:\u00a0Upon arrival, courier rider will collect cash payment from the receiver. Step 6:\u00a0Make a withdrawal request for your shipments according to your courier\u2019s settlement timeline. Status will be changed from \u2018Pending\u2019 to \u2018To Release\u2019 on the \u2018COD Settlement\u2018 page to request for the COD amount to be released into your bank account.*Make sure to verify your account before making a withdrawal. Step 7:\u00a0Payout amount is being released into your bank account within 3-4 working days after withdrawal request (COD charges will be deducted from the total amount directly). \ud83d\udc49 COD payment option is available on the \u2018Single Parcel\u2018 page after you\u2019ve booked a COD courier. Step 1:\u00a0After importing your shipment orders, you\u2019ll be directed to the \u2018My Cart\u2019 page. Step 2:\u00a0Select the orders you want for COD, then proceed to click on the \u2018Bulk Edit\u2019 feature and hit Cash On Delivery (COD) in the drop down menu. Step 3:\u00a0Enable COD and agree to the terms &amp; conditions. Step 4:\u00a0Select your preferred COD amount method preferred that\u2019s based on a fixed amount, or based on parcel value. Step 5:\u00a0Done! Proceed to checkout as usual. Take note!\ud83d\udd0e COD amount that\u2019s based on parcel value option is only applicable for bulk orders. Read on to know the definitions of parcel value and fixed amount in bulk orders\u2b07\ufe0f Based on parcel value:\u00a0COD amount to be collected from your receiver will be based on each individual parcel\u2019s value.Based on fixed amount:\u00a0COD amount to be collected from your receiver will be based on the fixed amount set by you across all of your selected parcels. Cash On Delivery Details \ud83e\udd32\ud83d\udce6 \u00a0 Courier COD Charges *Whichever is higher Courier Settlement Timeline *When users can make a withdrawal request once status is \u2018To Release\u2019 Min-Max COD Amount Flash Express RM5 or 4% of COD amount 1-3 working days RM5.01 \u2013 RM7,000 DHL eCommerce RM6 or 4% of COD amount 1-3 working days RM6.01 \u2013 RM2,000 J&amp;T Express RM7 or 4% of COD amount 7-12 working days RM7.01 \u2013 RM1,000 Aramex RM10 or 4% of COD amount 30 working days RM10.01 \u2013 RM1,000 Pos Laju RM7 or 4% of COD amount 3-5 working days RM7.42 &#8211; RM2,000 SPX Express RM5 or 4% of COD amount 7-10 working days RM5.30 &#8211; RM250 Pos MelPlus RM7 or 4% of COD amount 3-5 working days RM7.42 &#8211; RM2,000 Note:\u00a0COD charges will be based on a fixed rate set by the courier company or the percentage fee of the COD amount you key in, whichever is higher.\u00a0 Things To Know About COD\u270d\ufe0f COD Withdrawal Feature \ud83d\udca1 Status in COD Settlement \ud83d\udcdc \ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account. To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to\u00a0COD Settlement\u00a0to scan the QR code. Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09. Take note!\ud83d\udce2 Users that have already signed up for COD through a registration form via Typeform are still required to verify their account to continue enjoying this service. Are you wondering what each status means under the \u2018COD Settlement\u2019 page? \ud83d\udcad For your information, the status indicates the stages that your COD order is under. Understand what each important status means by referring to this table \u2b07\ufe0f Status Description Pending COD settlement enters this status when:1. After you\u2019ve purchased a COD parcel.2. The COD parcel is still in transit.3. COD settlement from your chosen courier to EasyParcel is still pending. *Note: You are unable to request a withdrawal for any COD amount until your chosen courier completes processing the payment to EasyParcel. To Release COD settlement enters this status when:1. The settlement has been completed by your chosen courier.2. The COD amount is available for a withdrawal request, and the amount available for release will be shown on the \u2018COD Settlement\u2019 page as indicated here: \u00a0 *Note: Kindly make sure that your bank account details as provided in the \u2018Bank Information\u2019 tab has been filled accurately. Withdrawn COD settlement enters this status when:1. You have requested to withdraw the amount available2. The amount of your withdrawal request is shown here. *Note: The EasyParcel team will process withdrawal requests every Tuesday and Friday. Releasing COD settlement enters this status when:1.\u00a0 The EasyParcel team is working to release your COD amount into your bank account within 3-4 working days *Note: If you have not received payment after more than 5 working days, contact our customer service to check on your settlement status. Released<\/p>\n","protected":false},"author":33,"featured_media":86739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[475,184,185,51,52,53,54,55,58,59,61,186,68,187],"class_list":["post-69454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","tag-announcement","tag-cash-on-delivery","tag-cod","tag-courier","tag-courier-company","tag-delivery","tag-easyparcel","tag-easyparcelmy","tag-online-delivery","tag-online-parcel-booking","tag-parcel-delivery-companies","tag-payment","tag-pgeon","tag-pgeon-prime"],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Update] EasyParcel Introduces Cash On Delivery (COD)<\/title>\n<meta name=\"description\" content=\"EasyParcel now offers Cash On Delivery (COD) with up to 3 courier partners! 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