{"id":23880,"date":"2019-09-10T11:39:39","date_gmt":"2019-09-10T03:39:39","guid":{"rendered":"https:\/\/easyparcel.com\/blog\/sg\/?p=23880"},"modified":"2026-02-20T16:50:18","modified_gmt":"2026-02-20T08:50:18","slug":"tracking-email","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/sg\/tracking-email\/","title":{"rendered":"Auto-send Shipment Details To Your Receivers Via Tracking Email"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23880\" class=\"elementor elementor-23880\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4823df elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f4823df\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3982ffc\" data-id=\"3982ffc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec8c9e4 elementor-widget elementor-widget-text-editor\" data-id=\"ec8c9e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Let\u2019s extend your customer service after the point of purchase by keeping your customers informed via\u00a0<strong>Tracking Email<\/strong>!<\/p><p>You can now\u00a0<strong>send tracking details<\/strong>\u00a0such as selected courier, tracking number and even collection date to your receivers\u00a0<strong>automatically via email upon check out<\/strong>\u00a0the shipment from your cart.<\/p><p>With this, you can reduce customers\u2019 questions about the status of their parcel delivery as the \u201cTrack My Parcel\u201d button in the email can simply link to\u00a0EasyTrack\u00a0and automatically figure out the latest delivery statuses in seconds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3b6e4 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"7e3b6e4\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__7e3b6e4\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__7e3b6e4\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__7e3b6e4\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0300d2 elementor-widget elementor-widget-image\" data-id=\"a0300d2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"270\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/SG-Tracking-Email.gif\" class=\"attachment-full size-full wp-image-41768\" alt=\"SG-Tracking-Email\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b443d0 elementor-widget elementor-widget-text-editor\" data-id=\"1b443d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here\u2019s what your receiver will get in their mailbox when you turn on Tracking Email for the shipment: &#8211;<\/p><p><strong>How much do I need to pay? <\/strong>Normal tracking e-mail is <strong>Free of Charge<\/strong>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-473b98c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"473b98c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00e8c46 elementor-widget elementor-widget-heading\" data-id=\"00e8c46\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How To Apply Tracking Email?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-996d33c elementor-widget elementor-widget-text-editor\" data-id=\"996d33c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><img decoding=\"async\" class=\"alignnone size-full wp-image-41266\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/EasyParcel-singleparcel-bookingsteps-aramex-quote-1-1.jpg\" alt=\"\" width=\"1366\" height=\"625\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/EasyParcel-singleparcel-bookingsteps-aramex-quote-1-1.jpg 1366w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/EasyParcel-singleparcel-bookingsteps-aramex-quote-1-1-300x137.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/EasyParcel-singleparcel-bookingsteps-aramex-quote-1-1-1024x469.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/EasyParcel-singleparcel-bookingsteps-aramex-quote-1-1-768x351.jpg 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/p><p><strong>Step 1:<\/strong>\u00a0Book your shipment as usual.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-41769\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email.jpg\" alt=\"\" width=\"1920\" height=\"867\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email.jpg 1920w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email-300x135.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email-1024x462.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email-768x347.jpg 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2019\/09\/EasyParcel-tracking-email-1536x694.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><strong>Step 2:<\/strong>\u00a0Turn on Tracking Email after you filled in parcel details and then proceed to check out.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3908013 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3908013\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c04d20 elementor-widget elementor-widget-text-editor\" data-id=\"5c04d20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"entry-content\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>Not only that, you can also<strong>\u00a0customize your Tracking Email<\/strong>\u00a0by adding in your own brand, change the theme color and even add in promotional banner to shout out for your latest promotion at\u00a0<strong>extra S$0.05 only<\/strong>. Wondering how? Just click on the button below to find out more!<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><footer class=\"entry-footer\"><\/footer>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aed725a elementor-align-center primary-filled-md elementor-widget elementor-widget-button\" data-id=\"aed725a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"http:\/\/bit.ly\/what-is-custom-tracking-email\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">What's Custom Tracking Email?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-209be0a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"209be0a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e3c31 elementor-widget elementor-widget-heading\" data-id=\"d6e3c31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Question (FAQs) <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba65e5d elementor-widget elementor-widget-html\" data-id=\"ba65e5d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"faq-container\">\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>What is a tracking email?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            A tracking email is a notification sent to recipients with delivery status updates, including tracking numbers and links. It helps customers monitor the progress of their parcel without needing to check manually.\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>Why should I use tracking emails?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            Tracking emails keep customers informed with timely delivery updates, reduce support enquiries about shipment status, and enhance post\u2011purchase experience; EasyParcel lets you customise and automate these emails for your orders.\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function() {\r\n    const faqQuestions = document.querySelectorAll('.faq-question');\r\n\r\n    faqQuestions.forEach(question => {\r\n        question.addEventListener('click', function () {\r\n            const faqItem = this.parentElement;\r\n            const answer = this.nextElementSibling;\r\n\r\n            document.querySelectorAll('.faq-item').forEach(item => {\r\n                if (item !== faqItem) {\r\n                    item.classList.remove('active');\r\n                    item.querySelector('.faq-answer').classList.remove('active');\r\n                }\r\n            });\r\n\r\n            faqItem.classList.toggle('active');\r\n            answer.classList.toggle('active');\r\n        });\r\n    });\r\n});\r\n<\/script>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What is a tracking email?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"A tracking email is a notification sent to recipients with delivery status updates, including tracking numbers and links. It helps customers monitor the progress of their parcel without needing to check manually.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Why should I use tracking emails?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Tracking emails keep customers informed with timely delivery updates, reduce support enquiries about shipment status, and enhance post\u2011purchase experience; EasyParcel lets you customise and automate these emails for your orders.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Let\u2019s extend your customer service after the point of purchase by keeping your customers informed via\u00a0Tracking Email! You can now\u00a0send tracking details\u00a0such as selected courier, tracking number and even collection date to your receivers\u00a0automatically via email upon check out\u00a0the shipment from your cart. With this, you can reduce customers\u2019 questions about the status of their parcel delivery as the \u201cTrack My Parcel\u201d button in the email can simply link to\u00a0EasyTrack\u00a0and automatically figure out the latest delivery statuses in seconds. Table of Contents Here\u2019s what your receiver will get in their mailbox when you turn on Tracking Email for the shipment: &#8211; How much do I need to pay? Normal tracking e-mail is Free of Charge! How To Apply Tracking Email? Step 1:\u00a0Book your shipment as usual. Step 2:\u00a0Turn on Tracking Email after you filled in parcel details and then proceed to check out. Not only that, you can also\u00a0customize your Tracking Email\u00a0by adding in your own brand, change the theme color and even add in promotional banner to shout out for your latest promotion at\u00a0extra S$0.05 only. Wondering how? Just click on the button below to find out more! What&#8217;s Custom Tracking Email? Frequently Asked Question (FAQs) What is a tracking email? A tracking email is a notification sent to recipients with delivery status updates, including tracking numbers and links. It helps customers monitor the progress of their parcel without needing to check manually. Why should I use tracking emails? Tracking emails keep customers informed with timely delivery updates, reduce support enquiries about shipment status, and enhance post\u2011purchase experience; EasyParcel lets you customise and automate these emails for your orders.<\/p>\n","protected":false},"author":6,"featured_media":41767,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,61,62,67],"tags":[2214,63,65,2213,194,506,2216,2217,2218,2215,195,2219],"class_list":["post-23880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-knowledge-base","category-marketing-tools","category-shipping-tips-and-solutions","tag-auto-send-email","tag-delivery-made-easy","tag-easyparcel-sg","tag-email-to-receivers","tag-marketing-tools","tag-parcel-tracking","tag-send-email","tag-send-shipment-details","tag-shipment-details","tag-shipment-tracking","tag-tracking-email","tag-tracking-number-standard-delivery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Auto-send Shipment Details To Your 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