{"id":29687,"date":"2020-03-16T06:00:44","date_gmt":"2020-03-15T22:00:44","guid":{"rendered":"https:\/\/easyparcel.com\/blog\/my\/?p=29687"},"modified":"2026-02-26T10:37:33","modified_gmt":"2026-02-26T02:37:33","slug":"business-shipping-deliveries-2020","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/sg\/business-shipping-deliveries-2020\/","title":{"rendered":"Here are two things you need to know about shipping in 2020 to ensure your business can deliver"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"29687\" class=\"elementor elementor-29687\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f015b2d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f015b2d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1caea9\" data-id=\"e1caea9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b15f8b elementor-widget elementor-widget-text-editor\" data-id=\"9b15f8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"vc_custom_heading\" style=\"border: 0px; font-size: 15px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word; font-family: Lato; font-weight: bold; text-align: center;\">Make sure that you\u2019ve listed your estimated delivery times where your customers can visibly see them.<\/p><div class=\"wpb_text_column wpb_content_element \" style=\"border: 0px; font-size: 14px; margin: 0px 0px 35px; outline: 0px; padding: 0px; vertical-align: baseline; color: #444444; font-family: Lato;\"><div class=\"wpb_wrapper\" style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\"><p style=\"border: 0px; font-size: 14px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Shipping and Logistics for your deliveries may not be one of the first things you think about when it comes to your business \u2013 but it should be.\u00a0<\/span><\/p><p style=\"border: 0px; font-size: 14px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">As a business owner, shipping and logistics are the lifeline to your business; it\u2019s how you get your product to your customer.<\/span><\/p><p style=\"border: 0px; font-size: 14px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Thus, it\u2019s important that you\u2019re constantly in the know for trends in shipping and logistics, and how they will affect deliveries for your business.\u00a0<\/span><\/p><p style=\"border: 0px; font-size: 14px; margin-right: 0px; margin-bottom: 20px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Knowing these trends and changes will help you get an understanding of how the landscape is changing, and how services like next day delivery or even same day delivery are possible \u2013 and, most importantly, what they mean for your business.<\/span><\/p><p style=\"border: 0px; font-size: 14px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Here\u2019s a look at how the landscape of shipping and logistics in 2020 will look-like and the two biggest factors you definitely need to know about:<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09f7bf6 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"09f7bf6\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__09f7bf6\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__09f7bf6\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__09f7bf6\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4354e10 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4354e10\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b45a1d elementor-widget elementor-widget-text-editor\" data-id=\"1b45a1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"vc_custom_heading\"><strong>#1 Automation<\/strong><\/h2><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>Probably the biggest change you can expect in 2020 for shipping and deliveries is going to be\u00a0<em><a href=\"https:\/\/www.forbes.com\/sites\/sarwantsingh\/2016\/09\/22\/future-of-logistics-5-technologies-that-will-self-orchestrate-the-supply-chain\/#195d54195a63\">increasing automation<\/a>.<\/em>\u00a0<\/p><p>Development in automating systems means that everyone is looking to jump on the \u2018automation\u2019 bandwagon. Nearly every industry is looking to automate as many systems as they can and as soon as they can.\u00a0<\/p><p>Why? To save costs and improve efficiency, over the long-run.<\/p><p>Automation should matter to you, your business and your customers not because it\u2019s a cool thing to have, but rather, it\u2019s going to mean you\u2019ll have a\u00a0more streamlined processing and procurement system (or systems). This means that\u00a0handling deliveries are going to be much easier and much faster; and it also means that you\u2019ll need to know how and where to find and make use of these systems to get the best services for your business and your customers.\u00a0<\/p><p>Here are just a few of the latest developments in automation within the shipping and logistics industry:<\/p><ul><li><b><i>Improved Robot Picking systems<\/i><\/b> \u2013 you\u2019ve likely seen images or clips of warehouses with robots that help to locate and retrieve items for packing, so this isn\u2019t that big of a deal.<ul><li>The big <a href=\"https:\/\/risnews.com\/trends-e-commerce-fulfillment-2019-and-beyond\">improvement<\/a>, however, is that now, robots are now being designed to have more versatile gripping and handling capabilities to handle procurement more gently, appropriately and efficiently, depending on the type of items being handled.<\/li><li>In addition, developers are looking to decrease the lag time between robots receiving commands to their processing and subsequent actions, meaning that procurement processes will also be faster and efficient.<\/li><\/ul><\/li><li><b><i>Autonomous Delivery Vehicles<\/i><\/b> \u2013 As we drive (pun intended) into an era where it may finally be possible to have driverless vehicles powered by sensors, big data and artificial intelligence, companies are working on delivery systems that can operate without the need for human intervention.<ul><li>While it\u2019s unlikely that humans will be completely replaced, expect there to be an increase in non-human deliveries along with your post men and women.\u00a0Some\u00a0<a href=\"https:\/\/cerasis.com\/future-of-logistics\">forms<\/a> of autonomous delivery vehicles are drones and self-driving road vehicles such as cars and trucks.<\/li><\/ul><\/li><li><b><i>Integrated Business Solutions for Fulfilments and Deliveries\u00a0<\/i><\/b>\u2013 rather than having to manually handle transactions and then place orders\/packing for deliveries, business can now house everything under one roof that allow automated systems to handle all the processes and documentation from the moment the customer completes their transactions by using services that make processing orders and booking deliveries automatically<a href=\"http:\/\/bit.ly\/Shipping01\">.<\/a><ul><li>This means that business owners can worry less about having to create orders between platforms and\u00a0<a href=\"https:\/\/www.forbes.com\/sites\/quora\/2018\/08\/31\/what-does-the-future-hold-for-shipping-and-logistics\/#37e048d21666\">focus on the aspects of business that they specialize in.<\/a>\u00a0This is definitely one area that you as a business owner, small or big, can benefit investing in.<\/li><\/ul><\/li><\/ul><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>Be on the lookout for companies and services that offer automated systems that can improve your shipping and logistics processes. If you\u2019re interested in taking it a step further, search for solutions that allow you to integrate your business with an\u00a0<a href=\"http:\/\/bit.ly\/Shipping01\">automated fulfilment<\/a>\u00a0system\u00a0which can make the process from transaction to delivery much, much easier and efficient for you.\u00a0<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d35ced elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0d35ced\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d38696 elementor-widget elementor-widget-text-editor\" data-id=\"1d38696\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"border: 0px; font-size: 25px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word; line-height: 1.25; font-family: Lato; font-weight: bold; color: #000000;\"><strong>#2 Deliveries and Transit Times<\/strong><\/h2><div style=\"border: 0px; margin: 0px 0px 35px; outline: 0px; padding: 0px; vertical-align: baseline; color: #444444; font-family: Lato;\"><div style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\"><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Here\u2019s a statistic for you:\u00a0\u00a0<a style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline; color: #f9278e;\" href=\"https:\/\/iprice.my\/trends\/insights\/consumers-are-still-not-happy-with-their-e-commerce-delivery-experience-a-new-survey-by-parcel-perform-and-iprice-group-reveals\/\">73%<\/a>\u00a0of online shoppers expect quick and affordable deliveries.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Customers are calling for faster deliveries at cheaper prices. If you ask them which one they prefer first though, most of them say that they\u2019re willing to pay more to get faster deliveries.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">A\u00a0<a style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline; color: #f9278e;\" href=\"https:\/\/iprice.my\/trends\/insights\/consumers-are-still-not-happy-with-their-e-commerce-delivery-experience-a-new-survey-by-parcel-perform-and-iprice-group-reveals\/\">report<\/a>\u00a0by iPrice found that deliveries are still a pain point for customers and businesses when it comes to e-commerce shopping in the South East Asian region.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">On average, transit times for deliveries were around 3 days. The longer it took for items to be delivered, the more dissatisfaction levels increased. The flipside was also true, when delivery times were faster, customers and businesses were happier.\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Take Malaysia for example.\u00a0<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Customers in Malaysia are the most dissatisfied in the South East Asian region.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Why?<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">The study found that delivery services in Malaysia take on average 5 days in transit \u2013 2 days longer than the regional average.\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">It\u2019s good to assume that your customers are feeling the same pain points, and have the same expectations, because, let\u2019s face it wouldn\u2019t you expect the same thing too? Wouldn\u2019t you want your parcel to arrive faster?\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">As technologies and systems (like the ones discussed at the start of the article) improve, it\u2019s predicted that delivery speeds will increase. Even now, services such as next-day or even same day delivery are possible.\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">In the future, it\u2019s predicted that for some locations, customers can expect to receive their purchases within the same hour from the moment they completed their transaction. It\u2019ll be like ordering a food delivery. It probably won\u2019t be there in 30 minutes or less, though.. (Or maybe it may).<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">That\u2019s not to say, however, that you will need to be able to do that for your business to survive. Rather, it\u2019s something to strive for.\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">If you can go the extra mile and do all you can to process your customer\u2019s orders faster, it shows initiative and prioritization from your end. Furthermore, if you can find the best solutions to deliver the best results for your business and your customers, it\u2019ll only reinforce a positive image for your brand.\u00a0\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Still need convincing on the importance of delivery speeds? Here are some of the benefits linked to being able to make faster deliveries:<\/span><\/p><ul style=\"font-size: 16px; margin-right: 0px; margin-bottom: 30px; margin-left: 30px; padding: 0px; list-style-position: initial; list-style-image: initial;\"><li style=\"font-size: 16px; margin-right: 0px; margin-left: 0px; padding: 0px;\"><span style=\"font-weight: bold;\"><i style=\"margin-bottom: 0px;\">Increased Likelihood of Repeat Purchase<\/i><\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0\u2013 by being able to deliver your parcels fast, you\u2019re showing your customer that you\u2019re fast and reliable. Doing that increases the likelihood that they\u2019ll have you in mind when they intend to make an online purchase.\u00a0<\/span>This is the foundation of how loyal customers are built \u2013 and loyal customers tend to make up a large portion of a business\u2019s revenue.<\/li><\/ul><ul style=\"font-size: 16px; margin-right: 0px; margin-bottom: 30px; margin-left: 30px; padding: 0px; list-style-position: initial; list-style-image: initial;\"><li style=\"font-size: 16px; margin-right: 0px; margin-left: 0px; padding: 0px;\"><span style=\"font-weight: bold;\"><i style=\"margin-bottom: 0px;\">Improved Brand Reputation<\/i><\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0\u2013 relating back to the point above, if you\u2019re able to consistently deliver fast and reliable service, you\u2019ll begin to build up a reputation of being a business centered around prioritizing your customers.\u00a0<\/span><\/li><\/ul><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Therefore, it\u2019s important for businesses to find solutions that cater to customers expectations of deliveries.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">Another forecasted improvement is that shipment and tracking systems will continue to improve. As of writing, most deliveries are tracked on a \u2018departure\/arrived\u2019 status; courier companies will pick-up or deliver the parcels and then update their status into a system.\u00a0<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">In the coming future, it\u2019s likely that technology to track the\u00a0<a style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline; color: #f9278e;\" href=\"https:\/\/www.shapiro.com\/blog\/how-technology-is-changing-the-future-of-logistics\">live\u00a0<\/a>location of parcels via GPS will be made available.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 30px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\"><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">While this doesn\u2019t necessarily mean that your deliveries will be done faster, this ability to \u2018live\u2019 track does give you and your customer a solution to the ever constant thought of \u2018where is my parcel?\u2019 \u2013 which can help to alleviate some of the stresses when sending and receiving parcels.<\/span><\/p><p style=\"border: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; outline: 0px; padding: 0px; vertical-align: baseline; overflow-wrap: break-word;\">Speaking of alleviating stresses, here are some common practice etiquette that you definitely should\u00a0<span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline; font-weight: bold;\">never forget doing when delivering to your customers<\/span>\u00a0are:<span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82d10d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"82d10d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a02a6e2\" data-id=\"a02a6e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca6fcef elementor-widget elementor-widget-text-editor\" data-id=\"ca6fcef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #f9278e; font-family: Lato; font-size: 15px; font-weight: bold; text-align: center;\">Make sure that you\u2019ve listed your estimated delivery times where your customers can visibly see them.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4ef16e6\" data-id=\"4ef16e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8a5ca1 elementor-widget elementor-widget-text-editor\" data-id=\"e8a5ca1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #f9278e; font-family: Lato; font-size: 15px; font-weight: bold; text-align: center;\">Answer their inquiries about their parcels as soon as possible to comfort them and give them assurance (this will also helps to improve engagement rates)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3b51f81\" data-id=\"3b51f81\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0bde59 elementor-widget elementor-widget-text-editor\" data-id=\"b0bde59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #f9278e; font-family: Lato; font-size: 15px; font-weight: bold; text-align: center;\">Keep your customers updated on the status of their parcels by giving them a tracking code<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f40039 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"4f40039\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-724a9ed\" data-id=\"724a9ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53f0b54 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"53f0b54\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4200297 elementor-widget elementor-widget-heading\" data-id=\"4200297\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion and Key Takeaway<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99eedb2 elementor-widget elementor-widget-text-editor\" data-id=\"99eedb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s important to understand all these trends and changes because you need to know where you can make improvements.<\/p><p>Understanding how the shipping and logistics landscape will change can be the difference between a successful business or one that barely gets by.<\/p><p>Your business needs to be moving at the speed that improvements in shipping and logistics are moving. Your customers will know that delivery services are continuously getting better, and will continue to demand more. Even if they don\u2019t, it becomes a big plus for your business if you can deliver faster and better.<\/p><p>To summarize and recap this article, here are the two major things you need to know (and remember) about shipping and logistics in the future:<\/p><p><b>#1 Automation \u2013 Automation will streamline delivery processes, making shipping and logistics easier, faster and cheaper. Finding more solutions for your deliveries will be key to improving your business.\u00a0<\/b><\/p><p><b>#2 Deliveries and Transit Times \u2013 Expectations and technologies will continue to increase, transit times will decrease \u2013 and you\u2019ll need to find the best shipping and delivery solutions for your business.<\/b><\/p><p><strong><em>Bonus tip<\/em><\/strong>: One of the best ways for you to optimize for both of these factors is by using single-point logistic aggregators, such as\u00a0<a href=\"http:\/\/bit.ly\/ShippingSg2\">EasyParcel<\/a>.<\/p><p>You get access to a wide variety of shipping options at prices that usually require long-term contracts to get. If you\u2019re ready to make your deliveries faster and cheaper, read more about EasyParcel below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b27171d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b27171d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7bf3b44 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7bf3b44\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc51858 elementor-widget elementor-widget-heading\" data-id=\"cc51858\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EasyParcel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30e04d8 elementor-widget elementor-widget-text-editor\" data-id=\"30e04d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<header class=\"vc_cta3-content-header\"><h5 style=\"text-align: center;\">Delivery Made Easy<\/h5><\/header><p style=\"text-align: center;\">Our mission is to unite the world \u2013 or at least you with everyone in your world; one parcel, one delivery at a time.<\/p><p style=\"text-align: center;\"><a href=\"http:\/\/bit.ly\/Shipping02\">Join us<\/a>\u00a0on our mission to unite you with your customers and loved ones \u2013 and also to make parcel deliveries great!<\/p><p style=\"text-align: center;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b95c624 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b95c624\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7e642 elementor-widget elementor-widget-heading\" data-id=\"ba7e642\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Learn More<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f6066 elementor-widget elementor-widget-text-editor\" data-id=\"d8f6066\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<header class=\"vc_cta3-content-header\"><header class=\"vc_cta3-content-header\"><h5 style=\"text-align: center;\">To keep growing you must keep learning new things<\/h5><\/header><p style=\"text-align: center;\">Click here to keep reading more articles from EasyParcel!<\/p><\/header><p style=\"text-align: center;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-9e32728 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9e32728\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9900df9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9900df9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b7f3bf elementor-widget elementor-widget-heading\" data-id=\"4b7f3bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Question (FAQs) <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0311 elementor-widget elementor-widget-html\" data-id=\"58f0311\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq-container\">\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>What shipping trends emerged for businesses?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            Businesses saw a rise in eCommerce demand, faster delivery expectations, and greater use of contactless shipping options. To meet these trends, many sellers started comparing courier rates, automating fulfilment, and improving tracking communication \u2014 features that EasyParcel helps support through its rate comparison and tracking tools.\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>How can businesses improve their deliveries today?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            Businesses can improve deliveries by choosing cost-effective couriers, streamlining logistics with bulk booking or automation, and keeping customers informed with tracking updates. EasyParcel\u2019s platform allows easy comparison of shipping rates, bulk uploads, and automated tracking notifications to boost delivery performance and customer satisfaction.\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function() {\r\n    const faqQuestions = document.querySelectorAll('.faq-question');\r\n\r\n    faqQuestions.forEach(question => {\r\n        question.addEventListener('click', function () {\r\n            const faqItem = this.parentElement;\r\n            const answer = this.nextElementSibling;\r\n\r\n            document.querySelectorAll('.faq-item').forEach(item => {\r\n                if (item !== faqItem) {\r\n                    item.classList.remove('active');\r\n                    item.querySelector('.faq-answer').classList.remove('active');\r\n                }\r\n            });\r\n\r\n            faqItem.classList.toggle('active');\r\n            answer.classList.toggle('active');\r\n        });\r\n    });\r\n});\r\n<\/script>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What shipping trends emerged for businesses?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Businesses saw a rise in eCommerce demand, faster delivery expectations, and greater use of contactless shipping options. 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EasyParcel\u2019s platform allows easy comparison of shipping rates, bulk uploads, and automated tracking notifications to boost delivery performance and customer satisfaction.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Make sure that you\u2019ve listed your estimated delivery times where your customers can visibly see them. Shipping and Logistics for your deliveries may not be one of the first things you think about when it comes to your business \u2013 but it should be.\u00a0 As a business owner, shipping and logistics are the lifeline to your business; it\u2019s how you get your product to your customer. Thus, it\u2019s important that you\u2019re constantly in the know for trends in shipping and logistics, and how they will affect deliveries for your business.\u00a0 Knowing these trends and changes will help you get an understanding of how the landscape is changing, and how services like next day delivery or even same day delivery are possible \u2013 and, most importantly, what they mean for your business. Here\u2019s a look at how the landscape of shipping and logistics in 2020 will look-like and the two biggest factors you definitely need to know about: Table of Contents #1 Automation Probably the biggest change you can expect in 2020 for shipping and deliveries is going to be\u00a0increasing automation.\u00a0 Development in automating systems means that everyone is looking to jump on the \u2018automation\u2019 bandwagon. Nearly every industry is looking to automate as many systems as they can and as soon as they can.\u00a0 Why? To save costs and improve efficiency, over the long-run. Automation should matter to you, your business and your customers not because it\u2019s a cool thing to have, but rather, it\u2019s going to mean you\u2019ll have a\u00a0more streamlined processing and procurement system (or systems). This means that\u00a0handling deliveries are going to be much easier and much faster; and it also means that you\u2019ll need to know how and where to find and make use of these systems to get the best services for your business and your customers.\u00a0 Here are just a few of the latest developments in automation within the shipping and logistics industry: Improved Robot Picking systems \u2013 you\u2019ve likely seen images or clips of warehouses with robots that help to locate and retrieve items for packing, so this isn\u2019t that big of a deal. The big improvement, however, is that now, robots are now being designed to have more versatile gripping and handling capabilities to handle procurement more gently, appropriately and efficiently, depending on the type of items being handled. In addition, developers are looking to decrease the lag time between robots receiving commands to their processing and subsequent actions, meaning that procurement processes will also be faster and efficient. Autonomous Delivery Vehicles \u2013 As we drive (pun intended) into an era where it may finally be possible to have driverless vehicles powered by sensors, big data and artificial intelligence, companies are working on delivery systems that can operate without the need for human intervention. While it\u2019s unlikely that humans will be completely replaced, expect there to be an increase in non-human deliveries along with your post men and women.\u00a0Some\u00a0forms of autonomous delivery vehicles are drones and self-driving road vehicles such as cars and trucks. Integrated Business Solutions for Fulfilments and Deliveries\u00a0\u2013 rather than having to manually handle transactions and then place orders\/packing for deliveries, business can now house everything under one roof that allow automated systems to handle all the processes and documentation from the moment the customer completes their transactions by using services that make processing orders and booking deliveries automatically. This means that business owners can worry less about having to create orders between platforms and\u00a0focus on the aspects of business that they specialize in.\u00a0This is definitely one area that you as a business owner, small or big, can benefit investing in. Be on the lookout for companies and services that offer automated systems that can improve your shipping and logistics processes. If you\u2019re interested in taking it a step further, search for solutions that allow you to integrate your business with an\u00a0automated fulfilment\u00a0system\u00a0which can make the process from transaction to delivery much, much easier and efficient for you.\u00a0 #2 Deliveries and Transit Times Here\u2019s a statistic for you:\u00a0\u00a073%\u00a0of online shoppers expect quick and affordable deliveries. Customers are calling for faster deliveries at cheaper prices. If you ask them which one they prefer first though, most of them say that they\u2019re willing to pay more to get faster deliveries. A\u00a0report\u00a0by iPrice found that deliveries are still a pain point for customers and businesses when it comes to e-commerce shopping in the South East Asian region. On average, transit times for deliveries were around 3 days. The longer it took for items to be delivered, the more dissatisfaction levels increased. The flipside was also true, when delivery times were faster, customers and businesses were happier.\u00a0 Take Malaysia for example.\u00a0Customers in Malaysia are the most dissatisfied in the South East Asian region. Why? The study found that delivery services in Malaysia take on average 5 days in transit \u2013 2 days longer than the regional average.\u00a0 It\u2019s good to assume that your customers are feeling the same pain points, and have the same expectations, because, let\u2019s face it wouldn\u2019t you expect the same thing too? Wouldn\u2019t you want your parcel to arrive faster?\u00a0 As technologies and systems (like the ones discussed at the start of the article) improve, it\u2019s predicted that delivery speeds will increase. Even now, services such as next-day or even same day delivery are possible.\u00a0 In the future, it\u2019s predicted that for some locations, customers can expect to receive their purchases within the same hour from the moment they completed their transaction. It\u2019ll be like ordering a food delivery. It probably won\u2019t be there in 30 minutes or less, though.. (Or maybe it may). That\u2019s not to say, however, that you will need to be able to do that for your business to survive. Rather, it\u2019s something to strive for.\u00a0 If you can go the extra mile and do all you can to process your customer\u2019s orders faster, it shows initiative and prioritization from your end. Furthermore, if you can find the best solutions to deliver the best<\/p>\n","protected":false},"author":6,"featured_media":41409,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,164],"tags":[720,2593,2225,2592,145,2591,2590,321,141,988],"class_list":["post-29687","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-ecommerce-tips-and-trends","tag-boost-business","tag-business-automation","tag-business-management","tag-business-process-automation","tag-delivery","tag-delivery-services","tag-logistic-trends","tag-parcel-delivery","tag-shipping","tag-shipping-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Two Shipping Tips Ensuring Your Business Delivers<\/title>\n<meta name=\"description\" content=\"Discover key shipping and logistics trends for 2020 and how they impact your business, including next-day and same-day delivery options.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.easyparcel.com\/sg\/business-shipping-deliveries-2020\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Here are two things you need to know about shipping in 2020 to ensure your business can deliver\" \/>\n<meta property=\"og:description\" content=\"Discover key shipping and logistics trends for 2020 and how they impact your business, including next-day and same-day delivery options.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.easyparcel.com\/sg\/business-shipping-deliveries-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"EasyParcel\" \/>\n<meta property=\"article:publisher\" 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