{"id":38482,"date":"2020-09-28T11:43:27","date_gmt":"2020-09-28T03:43:27","guid":{"rendered":"https:\/\/easyparcel.com\/blog\/sg\/?p=38482"},"modified":"2026-03-04T10:28:55","modified_gmt":"2026-03-04T02:28:55","slug":"cash-on-delivery","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/sg\/cash-on-delivery\/","title":{"rendered":"[UPDATE] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"38482\" class=\"elementor elementor-38482\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31d7212 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"31d7212\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15ffb1f\" data-id=\"15ffb1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41b696b elementor-widget elementor-widget-text-editor\" data-id=\"41b696b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udc4b With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0<strong>a<\/strong><b>\u00a0variety of flexible payment options to deliver your goods<\/b>\u00a0can be a boon for your business \ud83d\udcc8.<\/p><p>\ud83e\udd41 EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0<b>Cash On Delivery (COD)\u00a0<\/b>alongside our courier partners,<b>\u00a0Aramex, Ninja Van , Janio and J&amp;T Express<\/b>! Let your customers pay for your product directly in cash the moment their parcel arrives \ud83d\udcb5.<\/p><p>It gives a hassle-free experience for your shoppers who prefer keeping their financial information private \ud83d\udd12 and \u00a0builds trust towards your brand \ud83d\udc6e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a47016b elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"a47016b\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a47016b\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a47016b\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__a47016b\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc7319 elementor-widget elementor-widget-heading\" data-id=\"6bc7319\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verify Your Account For COD \ud83d\udca1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b381e23 elementor-widget elementor-widget-text-editor\" data-id=\"b381e23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account.<\/p><p>To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to your\u00a0\u2018<a href=\"https:\/\/easyparcel.com\/sg\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page\u00a0to scan the QR code.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-39172 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR.jpg\" alt=\"\" width=\"1261\" height=\"607\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR.jpg 1261w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-300x144.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-1024x493.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-768x370.jpg 768w\" sizes=\"(max-width: 1261px) 100vw, 1261px\" \/><\/p><p>Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66fbafe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"66fbafe\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0160e7f elementor-widget elementor-widget-heading\" data-id=\"0160e7f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cash On Delivery Details \ud83e\udd32\ud83d\udce6<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-095f9e8 elementor-widget elementor-widget-text-editor\" data-id=\"095f9e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><table><tbody><tr><td><b>Courier\u00a0<\/b><\/td><td><p><b>COD Charges<\/b><\/p><p><span style=\"font-weight: 400;\">*Whichever is higher<\/span><\/p><\/td><td><p><b>Courier Settlement Timeline<\/b><\/p><p><span style=\"font-weight: 400;\">*When users can make a withdrawal request once status is \u2018To Release\u2019<\/span><\/p><\/td><td><b>Min-Max COD Amount<\/b><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Aramex<\/span><\/td><td><p><span style=\"font-weight: 400;\">SGD 2 or 3% of\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">COD amount<\/span><\/p><\/td><td><span style=\"font-weight: 400;\">4-5 weeks<\/span><\/td><td><span style=\"font-weight: 400;\">SGD2.01 \u2013 SGD1,330\u00a0<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">J&amp;T Express<\/span><\/td><td><p><span style=\"font-weight: 400;\">SGD 2 or 4% of\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">COD amount<\/span><\/p><\/td><td><span style=\"font-weight: 400;\">7-14 days<\/span><\/td><td><span style=\"font-weight: 400;\">SGD2.01 \u2013 SGD2,000\u00a0<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Janio<\/span><\/td><td><p><span style=\"font-weight: 400;\">SGD 2 or 4% of\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">COD amount<\/span><\/p><\/td><td><span style=\"font-weight: 400;\">7-14 days<\/span><\/td><td><span style=\"font-weight: 400;\">SGD2.01 \u2013 SGD1,000<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Ninja Van<\/span><\/td><td><p><span style=\"font-weight: 400;\">SGD 2 or 4% of\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">COD amount<\/span><\/p><\/td><td><span style=\"font-weight: 400;\">4-5 weeks<\/span><\/td><td><span style=\"font-weight: 400;\">SGD2.01 \u2013 SGD2,000<\/span><\/td><\/tr><\/tbody><\/table><p style=\"text-align: center;\"><em>The settlement period does not include public holiday and weekends.\u00a0<\/em><\/p><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><em><strong>Note:<\/strong> COD charges will be based on a fixed rate set by the courier company or the percentage fee of the parcel value, whichever is higher.\u00a0<\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf28d95 elementor-widget elementor-widget-menu-anchor\" data-id=\"cf28d95\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"steps-to-enable-cod-payment\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42508a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d42508a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb5b0f elementor-widget elementor-widget-heading\" data-id=\"5fb5b0f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steps To Enable COD Payment \ud83d\udc81<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-621155e elementor-widget elementor-widget-text-editor\" data-id=\"621155e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s not difficult at all! Follow these easy peasy steps to enable the COD delivery orders you\u2019ve planned for your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b9125c elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"29b9125c\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-29b9125c\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"29b9125c\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"single-parcel-\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"single-parcel--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Single Parcel \ud83d\udce6<\/span>                            \n                                                    <\/li>\n                                            <li id=\"bulk-parcel-\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"bulk-parcel--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Bulk Parcel \ud83d\uddb1\ufe0f<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"single-parcel--tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"single-parcel--tab\">\n\t\t\t\t        <p><img decoding=\"async\" class=\"aligncenter wp-image-39173 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work_-For-Web-Use.png\" alt=\"\" width=\"501\" height=\"305\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work_-For-Web-Use.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work_-For-Web-Use-300x183.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p><strong>Step 1:<\/strong>\u00a0Book a courier with Aramex, J&amp;T Express, Janio or Ninja Van with a label that indicates \u2018Cash on delivery available\u2019.<\/p><p><img decoding=\"async\" class=\"aligncenter wp-image-39174 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work-For-Web-Use-10.png\" alt=\"\" width=\"501\" height=\"301\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work-For-Web-Use-10.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How-COD-Payment-Work-For-Web-Use-10-300x180.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p><strong>Step 2:<\/strong>\u00a0Fill in your sender &amp; receiver details as per usual.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39175 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-05.png\" alt=\"\" width=\"500\" height=\"297\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-05.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-05-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 3:<\/b>\u00a0Under the column of \u2018Cash On Delivery\u2019, select to enable COD and a drop-down will appear for you to key in the \u2018COD Amount\u2019 that you want your receiver to pay to the courier.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39178 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/SG-How_COD_Payment_Work_-_For_Web_Use_outlined.png\" alt=\"\" width=\"501\" height=\"283\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/SG-How_COD_Payment_Work_-_For_Web_Use_outlined.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/SG-How_COD_Payment_Work_-_For_Web_Use_outlined-300x169.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 4<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch\/point.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39177 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-07-1.png\" alt=\"\" width=\"500\" height=\"294\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-07-1.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-07-1-300x176.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 5<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Upon arrival, courier rider will collect cash payment from the receiver.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39179 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-11-1.png\" alt=\"\" width=\"501\" height=\"299\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-11-1.png 501w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-11-1-300x179.png 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 6<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Make a withdrawal on the \u2018COD Settlement\u2019 page.<br \/><em>*For more info on status, scroll down our blog to refer to our FAQ.<\/em><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39180 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-08-1.png\" alt=\"\" width=\"500\" height=\"295\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-08-1.png 500w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/MY-How_COD_Payment_Work-_For_Web_Use-08-1-300x177.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p><p><b data-stringify-type=\"bold\">Step 7<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0COD amount is released into your bank account within 5-7 working days after withdrawal request (COD charges will be deducted from the total amount directly).<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39227 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/cod-gid-latest.gif\" alt=\"\" width=\"600\" height=\"338\" \/><\/p><p>COD payment option is available on the \u2018<a href=\"https:\/\/easyparcel.com\/sg\/en\/single\/\" target=\"_blank\" rel=\"noopener noreferrer\">Single Parcel<\/a>\u2018 page after you\u2019ve booked a COD courier.<\/p>                    <\/div>\n\t\t        \n                    <div id=\"bulk-parcel--tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"bulk-parcel--tab\">\n\t\t\t\t        <p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42692 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/04\/MY-COD-bulk.gif\" alt=\"\" width=\"789\" height=\"354\" \/><\/p><p><span style=\"font-weight: bold;\">Step 1:<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0After importing your shipment orders, you\u2019ll be directed to the \u2018My Cart\u2019 page.<\/span><\/p><p><span style=\"font-weight: bold;\">Step 2:<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0Select the orders you want for COD, then proceed to click on the \u2018Bulk Edit\u2019 feature and hit Cash On Delivery (COD) in the drop down menu.<\/span><\/p><p><span style=\"font-weight: bold;\">Step 3:<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0Enable COD and agree to the terms &amp; conditions.<\/span><\/p><p><span style=\"font-weight: bold;\">Step 4:<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0Select your preferred COD amount method preferred that\u2019s based on a fixed amount, or based on parcel value.<\/span><\/p><p><span style=\"font-weight: bold;\">Step 5:<\/span><span style=\"border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;\">\u00a0Done! Proceed to checkout as usual.<\/span><\/p><p>Take Note!<\/p><p><span style=\"color: #444444; font-family: Lato;\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f50e.svg\" alt=\"\ud83d\udd0e\" \/> COD amount that\u2019s based on parcel value option is only applicable for bulk orders. Read on to know the definitions of parcel value and fixed amount in bulk orders<img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/2b07.svg\" alt=\"\u2b07\ufe0f\" \/><\/span><\/p><p><span style=\"color: #444444; font-family: Lato;\">Based on parcel value: COD amount to be collected from your receiver will be based on each individual parcel\u2019s value.<\/span><\/p><p><span style=\"color: #444444; font-family: Lato;\">Based on fixed amount: COD amount to be collected from your receiver will be based on the fixed amount set by you across all of your selected parcels.<\/span><\/p>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cd95e8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9cd95e8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b97f754 elementor-widget elementor-widget-heading\" data-id=\"b97f754\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Things To Know About COD \ud83d\udca1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb19b07 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"3eb19b07\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-3eb19b07\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"3eb19b07\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"cod-withdrawal-feature-\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"cod-withdrawal-feature--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >COD Withdrawal Feature \ud83d\udca1<\/span>                            \n                                                    <\/li>\n                                            <li id=\"status-in-cod-settlement-\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"status-in-cod-settlement--tab\" aria-expanded=\"false\">\n                            \n                                                        \n                                                            <span class=\"eael-tab-title title-after-icon\" >Status in COD Settlement \ud83d\udcc3<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"cod-withdrawal-feature--tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"cod-withdrawal-feature--tab\">\n\t\t\t\t        <p>\ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account.<\/p><p>To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to your\u00a0\u2018<a href=\"https:\/\/easyparcel.com\/sg\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page\u00a0to scan the QR code.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-39172 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR.jpg\" alt=\"\" width=\"1261\" height=\"607\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR.jpg 1261w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-300x144.jpg 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-1024x493.jpg 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/02\/COD_QR-768x370.jpg 768w\" sizes=\"(max-width: 1261px) 100vw, 1261px\" \/><\/p><p>Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09.<\/p>                    <\/div>\n\t\t        \n                    <div id=\"status-in-cod-settlement--tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"status-in-cod-settlement--tab\">\n\t\t\t\t        <table><tbody><tr><td><b>Status<\/b><\/td><td><b>Description<\/b><\/td><\/tr><tr><td><b>Pending<\/b><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><\/p><p><span style=\"font-weight: 400;\">1. After you\u2019ve purchased a COD parcel.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">2. The COD parcel is still in transit.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">3. COD settlement from your chosen courier to EasyParcel is still pending.<\/span><\/p><p><i><span style=\"font-weight: 400;\">*Note: You are unable to request a withdrawal for any COD amount until your chosen courier completes processing the payment to EasyParcel.<\/span><\/i><\/p><\/td><\/tr><tr><td><b>To Release<\/b><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><\/p><p><span style=\"font-weight: 400;\">1. The settlement has been completed by your chosen courier.<br \/><\/span><span style=\"font-weight: 400;\">2. The COD amount is available for withdrawal request, and the amount available for release will be shown on the \u2018COD Settlement\u2019 page as indicated here:<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42143 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/cod1.jpg\" alt=\"\" width=\"1894\" height=\"853\" \/><\/p><p><i><span style=\"font-weight: 400;\">*Note: Kindly make sure that your bank account details as provided in the \u2018Bank Information\u2019 tab has been filled accurately.<\/span><\/i><\/p><\/td><\/tr><tr><td><b>Withdrawn<\/b><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><\/p><p><span style=\"font-weight: 400;\">1. You have requested to withdraw the available amount.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">2. The amount of your withdrawal request is shown here.<\/span><\/p><p><i><span style=\"font-weight: 400;\">*Note: The EasyParcel team will process withdrawal requests every Tuesday and Friday.<\/span><\/i><\/p><\/td><\/tr><tr><td><b>Releasing<\/b><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><\/p><p><span style=\"font-weight: 400;\">1. After you request a withdrawal.<br \/><\/span><span style=\"font-weight: 400;\">2. The EasyParcel team is working to release your COD amount into your bank account within 3-4 working days.<\/span><\/p><p><i><span style=\"font-weight: 400;\">*Note: If you have not received payment after more than 5 working days, contact our customer service to check on your settlement status.<\/span><\/i><\/p><\/td><\/tr><tr><td><b>Released<\/b><\/td><td><p><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><\/p><p><span style=\"font-weight: 400;\">1. EasyParcel has completed the settlement and the Payout amount has been released into your bank account.<br \/><\/span><span style=\"font-weight: 400;\">2. You\u2019re able to download the COD Payout Statement\/COD Invoice. Retrieve your statement\/invoice here:<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42144 size-full\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2023\/03\/cod2.jpg\" alt=\"\" width=\"1894\" height=\"853\" \/><\/p><\/td><\/tr><tr><td><b>Cancelled<\/b><\/td><td><span style=\"font-weight: 400;\">COD settlement enters this status when:<\/span><br \/><span style=\"font-weight: 400;\">1. The shipment has been cancelled or returned to the sender.<\/span><\/td><\/tr><\/tbody><\/table>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f663f2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4f663f2\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c0e6d elementor-widget elementor-widget-text-editor\" data-id=\"b3c0e6d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"alert alert-primary\" role=\"alert\">\ud83d\udce2 Users requesting to withdraw money from the &#8216;COD Settlement&#8217; page must ensure to update your bank details beforehand in the &#8216;Bank Information&#8217; tab located in your &#8216;<a href=\"https:\/\/app.easyparcel.com\/sg\/en\/account\/profile\/\">Profile<\/a>&#8216; page.<\/div><div role=\"alert\">\u00a0<\/div><div role=\"alert\">\ud83e\udd14 Did you know that by having this option for your customers, you&#8217;ll be able to <strong>attract a wider customer base as COD is a popular choice<\/strong> among consumers? Plus, you&#8217;ll be able to reach customers that prefer cash payment and a <strong>simpler transaction process<\/strong> &#8211; receive the product, then pay for it.<\/div><div role=\"alert\">\u00a0<\/div><div role=\"alert\">Another great option to pay for delivery! Build customer trust with your brand through COD payment mode that assures them that their money is secured\ud83e\udd1d.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7239bf elementor-align-center primary-filled-md elementor-widget elementor-widget-button\" data-id=\"d7239bf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/app.easyparcel.com\/sg\/en\/single\/?utm_source=website&#038;utm_medium=button&#038;utm_campaign=cash-on-delivery\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book COD Shipments<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-438474e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"438474e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb590ae elementor-widget elementor-widget-heading\" data-id=\"bb590ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Question (FAQs) <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-865f012 elementor-widget elementor-widget-html\" data-id=\"865f012\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq-container\">\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>What happens when the receiver is not home\/ unable to pay cash to the courier upon delivery?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. For more information, please contact our <a href=\"https:\/\/easyparcel.com\/sg\/contact-us\/\">customer servcie team<\/a> who'll be able to assist you further. \r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>Are card payments, e-wallet payments, QR payments, and online banking accepted as an alternative to make payment for the parcel(s) should the receiver fail to pay in cash?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            Only J&T provide an alternative payment which is the e-wallet payment method. However, for Aramex, Janio and NinjaVan do not provide the other alternative payment methods as all transactions from the receiver to the courier shall be made in cash payment only. \r\n        <\/div>\r\n    <\/div>\r\n        <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>How will COD charges be charged onto my COD amount?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n           COD charges will be based on the fix rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you. For example, if you book J&T Express to ship your parcel at the COD amount of S$100:- <br>\r\n           J&T Express COD charges of SGD2 or 3%, whichever is higher: SGD 100 x 3% = SGD3<br> \r\n           As SGD3 is the higher COD charges, this amount will be deducted directly from SGD100 when you request to withdraw your COD amount from the <a href=\"https:\/\/easyparcel.com\/sg\/en\/allparcels\/cod\/\">\"COD Settlement\" page.<\/a>\r\n        <\/div>\r\n    <\/div>\r\n        <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>When am I able to request for my COD amount to be withdrawn into my bank account?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            You can request a withdrawal within the settlement period from specific courier once your shipment is delivered. Check the status of your parcel(s) in the \"COD Settlement\" page. If it is shown as \"To Release\", you are able to request by clicking on the \"Withdrawal\" button at the top of the page. \r\n        <\/div>\r\n    <\/div>    <div class=\"faq-item\">\r\n        <div class=\"faq-question\">\r\n            <span>When will my COD amount be released into my bank account after requesting a withdrawal?<\/span>\r\n            <div class=\"faq-toggle\"><\/div>\r\n        <\/div>\r\n        <div class=\"faq-answer\">\r\n            The EasyParcel team will be working to release your COD amount into the bank account provided in the \"Bank Information\" tab of your <a href=\"https:\/\/easyparcel.com\/sg\/en\/account\/profile\/\">\"Profile\" page<\/a> within 5-7 working days after request. Remember to keep your bank information updated so that we can release it into the correct bank account! \r\n        <\/div>\r\n    <\/div> \r\n<\/div>\r\n\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function() {\r\n    const faqQuestions = document.querySelectorAll('.faq-question');\r\n\r\n    faqQuestions.forEach(question => {\r\n        question.addEventListener('click', function () {\r\n            const faqItem = this.parentElement;\r\n            const answer = this.nextElementSibling;\r\n\r\n            document.querySelectorAll('.faq-item').forEach(item => {\r\n                if (item !== faqItem) {\r\n                    item.classList.remove('active');\r\n                    item.querySelector('.faq-answer').classList.remove('active');\r\n                }\r\n            });\r\n\r\n            faqItem.classList.toggle('active');\r\n            answer.classList.toggle('active');\r\n        });\r\n    });\r\n});\r\n<\/script>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What happens when the receiver is not home\/ unable to pay cash to the courier upon delivery?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. 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As SGD3 is the higher COD charges, this amount will be deducted directly from SGD100 when you request to withdraw your COD amount from the COD Settlement page.\"\r\n      }\r\n    },\r\n     {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"When am I able to request for my COD amount to be withdrawn into my bank account?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"You can request a withdrawal within the settlement period from specific courier once your shipment is delivered. Check the status of your parcel(s) in the \"COD Settlement\" page. If it is shown as \"To Release\", you are able to request by clicking on the \"Withdrawal\" button at the top of the page.\"\r\n      }\r\n    }, \r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"When will my COD amount be released into my bank account after requesting a withdrawal?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"The EasyParcel team will be working to release your COD amount into the bank account provided in the Bank Information tab of your Profile page within 5-7 working days after request. Remember to keep your bank information updated so that we can release it into the correct bank account!\"\r\n      }\r\n    },\r\n    \r\n  ]\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfcc27 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6bfcc27\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-993bb2e elementor-widget elementor-widget-heading\" data-id=\"993bb2e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\uddd2\ufe0f Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b89c35b elementor-widget elementor-widget-text-editor\" data-id=\"b89c35b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Cash On Delivery (COD) payment option is available to selected EasyParcel Singapore users only.<\/li><li>Orders made with the COD payment option shall be paid by the receiver to the courier in cash only. Other forms of payment (e.g. e-wallet payments, QR payments, and online banking) will not be accepted.<\/li><li>COD charges will deducted directly from the total amount of the COD order made by the user. Charges will be based on a fixed rate set by the courier or the percentage fee of the parcel value, whichever is higher.<\/li><li>Users must purchase a minimum COD amount that is greater than the fixed rate or the percentage fee of the parcel value set by the courier company.<\/li><li>Users must manually request for the COD payment to be released into the bank account via the \u2018<a href=\"https:\/\/easyparcel.com\/sg\/en\/allparcels\/cod\/\" target=\"_blank\" rel=\"noopener noreferrer\">COD Settlement<\/a>\u2018 page. Request can be made within courier\u2019s specific settlement period once shipment is delivered. COD Settlement status will be indicated as \u2018To Release\u2019.<\/li><li>Users requesting to withdraw money must ensure to keep bank details updated beforehand via the \u2018Bank Information\u2019 tab located in the \u2018<a href=\"https:\/\/easyparcel.com\/sg\/en\/account\/profile\/\" target=\"_blank\" rel=\"noopener noreferrer\">Profile<\/a>\u2018 page.<\/li><li>All COD payments will be released to the sender\u2019s bank account within 5-7\u00a0working\u00a0days after the user requests withdrawal via the \u2018COD Settlement\u2019 page.<\/li><li>EasyParcel shall not be held liable for any loss or damage to the parcel(s) occurring while not in the sole custody or control of the company.<\/li><li>EasyParcel reserves the right to amend any of the above terms &amp; conditions from time to time without prior notice.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc4b With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0a\u00a0variety of flexible payment options to deliver your goods\u00a0can be a boon for your business \ud83d\udcc8. \ud83e\udd41 EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0Cash On Delivery (COD)\u00a0alongside our courier partners,\u00a0Aramex, Ninja Van , Janio and J&amp;T Express! Let your customers pay for your product directly in cash the moment their parcel arrives \ud83d\udcb5. It gives a hassle-free experience for your shoppers who prefer keeping their financial information private \ud83d\udd12 and \u00a0builds trust towards your brand \ud83d\udc6e. Table of Contents Verify Your Account For COD \ud83d\udca1 \ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account. To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to your\u00a0\u2018COD Settlement\u2018 page\u00a0to scan the QR code. Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09. Cash On Delivery Details \ud83e\udd32\ud83d\udce6 Courier\u00a0 COD Charges *Whichever is higher Courier Settlement Timeline *When users can make a withdrawal request once status is \u2018To Release\u2019 Min-Max COD Amount Aramex SGD 2 or 3% of\u00a0 COD amount 4-5 weeks SGD2.01 \u2013 SGD1,330\u00a0 J&amp;T Express SGD 2 or 4% of\u00a0 COD amount 7-14 days SGD2.01 \u2013 SGD2,000\u00a0 Janio SGD 2 or 4% of\u00a0 COD amount 7-14 days SGD2.01 \u2013 SGD1,000 Ninja Van SGD 2 or 4% of\u00a0 COD amount 4-5 weeks SGD2.01 \u2013 SGD2,000 The settlement period does not include public holiday and weekends.\u00a0 Note: COD charges will be based on a fixed rate set by the courier company or the percentage fee of the parcel value, whichever is higher.\u00a0 Steps To Enable COD Payment \ud83d\udc81 It\u2019s not difficult at all! Follow these easy peasy steps to enable the COD delivery orders you\u2019ve planned for your customers. Single Parcel \ud83d\udce6 Bulk Parcel \ud83d\uddb1\ufe0f Step 1:\u00a0Book a courier with Aramex, J&amp;T Express, Janio or Ninja Van with a label that indicates \u2018Cash on delivery available\u2019. Step 2:\u00a0Fill in your sender &amp; receiver details as per usual. Step 3:\u00a0Under the column of \u2018Cash On Delivery\u2019, select to enable COD and a drop-down will appear for you to key in the \u2018COD Amount\u2019 that you want your receiver to pay to the courier. Step 4:\u00a0Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch\/point. Step 5:\u00a0Upon arrival, courier rider will collect cash payment from the receiver. Step 6:\u00a0Make a withdrawal on the \u2018COD Settlement\u2019 page.*For more info on status, scroll down our blog to refer to our FAQ. Step 7:\u00a0COD amount is released into your bank account within 5-7 working days after withdrawal request (COD charges will be deducted from the total amount directly). COD payment option is available on the \u2018Single Parcel\u2018 page after you\u2019ve booked a COD courier. Step 1:\u00a0After importing your shipment orders, you\u2019ll be directed to the \u2018My Cart\u2019 page. Step 2:\u00a0Select the orders you want for COD, then proceed to click on the \u2018Bulk Edit\u2019 feature and hit Cash On Delivery (COD) in the drop down menu. Step 3:\u00a0Enable COD and agree to the terms &amp; conditions. Step 4:\u00a0Select your preferred COD amount method preferred that\u2019s based on a fixed amount, or based on parcel value. Step 5:\u00a0Done! Proceed to checkout as usual. Take Note! COD amount that\u2019s based on parcel value option is only applicable for bulk orders. Read on to know the definitions of parcel value and fixed amount in bulk orders Based on parcel value: COD amount to be collected from your receiver will be based on each individual parcel\u2019s value. Based on fixed amount: COD amount to be collected from your receiver will be based on the fixed amount set by you across all of your selected parcels. Things To Know About COD \ud83d\udca1 COD Withdrawal Feature \ud83d\udca1 Status in COD Settlement \ud83d\udcc3 \ud83d\udc83 Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you\u2019ll need to verify your account to withdraw any COD amount into your bank account. To unlock the COD withdrawal feature, \ud83d\udcf1 verify your identity by heading to your\u00a0\u2018COD Settlement\u2018 page\u00a0to scan the QR code. Make sure to fill up the verification process with accurate information. Once your account has been verified, you will be able to withdraw your COD amount \ud83d\ude09. Status Description Pending COD settlement enters this status when: 1. After you\u2019ve purchased a COD parcel.2. The COD parcel is still in transit.3. COD settlement from your chosen courier to EasyParcel is still pending. *Note: You are unable to request a withdrawal for any COD amount until your chosen courier completes processing the payment to EasyParcel. To Release COD settlement enters this status when: 1. The settlement has been completed by your chosen courier.2. The COD amount is available for withdrawal request, and the amount available for release will be shown on the \u2018COD Settlement\u2019 page as indicated here: *Note: Kindly make sure that your bank account details as provided in the \u2018Bank Information\u2019 tab has been filled accurately. Withdrawn COD settlement enters this status when: 1. You have requested to withdraw the available amount.2. The amount of your withdrawal request is shown here. *Note: The EasyParcel team will process withdrawal requests every Tuesday and Friday. Releasing COD settlement enters this status when: 1. After you request a withdrawal.2. The EasyParcel team is working to release your COD amount into your bank account within 3-4 working days. *Note: If you have not received payment after more than 5 working days, contact our customer service to check on your settlement status. Released COD settlement enters this status when: 1. EasyParcel has completed the settlement and the Payout amount has been released into your bank account.2. You\u2019re able to download the COD Payout Statement\/COD Invoice. Retrieve your<\/p>\n","protected":false},"author":6,"featured_media":39171,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[74,44,56],"tags":[202,203,107,63,46,99,108,109,110,112,113],"class_list":["post-38482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-couriers","category-announcements","category-news","tag-cash-on-delivery","tag-cod","tag-delivery-fulfilment","tag-delivery-made-easy","tag-easyparcel","tag-easyparcelsg","tag-free","tag-sg","tag-singapore-delivery","tag-singapore-sme","tag-sme"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cash On Delivery (COD) : Pay Upon Parcel Arrival<\/title>\n<meta name=\"description\" content=\"EasyParcel&#039;s new COD feature lets customers pay in cash upon parcel arrival, making payments 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