{"id":46467,"date":"2024-10-17T17:54:25","date_gmt":"2024-10-17T09:54:25","guid":{"rendered":"https:\/\/blog.easyparcel.com\/sg\/?p=46467"},"modified":"2024-10-17T18:03:24","modified_gmt":"2024-10-17T10:03:24","slug":"parcels-stuck-in-customs-tips-to-solve-it","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/sg\/parcels-stuck-in-customs-tips-to-solve-it\/","title":{"rendered":"Parcels Stuck in Customs? Tips to Solve It!"},"content":{"rendered":"\t\t
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When your shipment kena<\/em> stuck at customs, it can really mess up your customer\u2019s experience and even cost you in lost revenue. It\u2019s frustrating when goods, whether coming in or going out, get delayed. So, what should you do when your shipment is held up at customs?<\/div>
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In this blog, we’ll share some tips to figure out what\u2019s happening with your shipment, how to get it moving again, and how EasyParcel<\/strong> can make the customs process easier for businesses.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tips to Solve Parcels Stuck In Customs Problem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Contact Your 3PL or Shipper <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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First, reach out to whoever shipped your goods. The shipper often will only deal directly with the seller, so contact the seller to find out if anything is missing, like the right paperwork. Make sure they also provide you with a tracking number to check the status of your package.<\/p>

The easiest way to track your package is via EasyTrack<\/a><\/strong>. The shipper is usually the first point of contact when you think your shipment is stuck at customs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Get in Touch with Your Courier <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Double-check that your shipment is really stuck at customs. But, sometimes delays happen, the courier might charge premium rates if you need to contact them by phone. Having your tracking number handy will make it easier for the carrier to assist you.<\/div>
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And, be careful when it comes to some sellers who under-declare package values to save on taxes. This can cause customs to confiscate your goods. While it might sound nice to avoid taxes, don\u2019t fall into the trap\u2014it\u2019s illegal and could cause bigger problems.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3. Check for Outstanding Taxes <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Many countries impose taxes on shipments over a certain value, and your shipment will be held until you pay those taxes. If you\u2019re using an express shipper, they\u2019ll handle the customs process for you (but might charge an admin fee). For bigger shipments, hiring a customs broker might be the way to go, as they can sort out taxes and help release your goods faster.<\/div>
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Make sure you know the tax process and pay any outstanding fees so that your shipment doesn\u2019t get sent back or destroyed!<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4. Fix Missing or Incorrect Paperwork <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One of the most common reasons for customs delays is missing or wrong paperwork. It could be as simple as a missing invoice, a customs form<\/a><\/strong> (like CN22<\/a> and CN23), or even the wrong documentation language. If you\u2019re using an express service, they can help you figure out what’s missing and how to resolve it quickly.<\/p>

Make sure everything\u2019s to avoid customs headaches.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. Be Patient (Sometimes Bo Bian)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Video Credit to @barnies_world<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you went with a slower shipping option like airmail, then customs delays can be a waiting game. Sometimes, random checks are done to verify the package\u2019s content and declared value. Not much you can do here, except wait and hope for the best.<\/p>

If your shipment is through the postal system, delays are even more common, and tracking info might not always be accurate. But no worries, your package will eventually clear customs. Just be ready to pay any taxes when they come knocking!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How EasyParcel Can Help <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Using a platform like EasyParcel<\/strong><\/a> can help you to minimize these customs headaches. We and our courier partners will make sure all your paperwork is sorted out and your orders get delivered on time. No more scratching your head over customs delays!<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Stuck at Customs FAQ <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Q: How do you know if your parcel is stuck at customs?<\/strong><\/div>
A: Contact EasyParcel Customer Service Team and give them your tracking number. They\u2019ll be able to check and help speed things up.<\/div>
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Q: Why do parcels get stuck at customs?<\/strong><\/div>
A: It could be because of incorrect paperwork, unpaid taxes, or even prohibited items<\/a><\/strong> in your shipment.<\/div>
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Q: What does “customs cleared” mean?<\/strong><\/div>
A: It means your parcels has passed customs and is on its way to you.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSign Up For Free<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

When your shipment kena stuck at customs, it can really mess up your customer\u2019s experience and even cost you in lost revenue. It\u2019s frustrating when goods, whether coming in or going out, get delayed. So, what should you do when your shipment is held up at customs?\u00a0In this blog, we’ll share some tips to figure out what\u2019s happening with your shipment, how to get it moving again, and how EasyParcel can make the customs process easier for businesses. Tips to Solve Parcels Stuck In Customs Problem 1. Contact Your 3PL or Shipper First, reach out to whoever shipped your goods. The shipper often will only deal directly with the seller, so contact the seller to find out if anything is missing, like the right paperwork. Make sure they also provide you with a tracking number to check the status of your package. The easiest way to track your package is via EasyTrack. The shipper is usually the first point of contact when you think your shipment is stuck at customs. 2. Get in Touch with Your Courier Double-check that your shipment is really stuck at customs. But, sometimes delays happen, the courier might charge premium rates if you need to contact them by phone. Having your tracking number handy will make it easier for the carrier to assist you.\u00a0And, be careful when it comes to some sellers who under-declare package values to save on taxes. This can cause customs to confiscate your goods. While it might sound nice to avoid taxes, don\u2019t fall into the trap\u2014it\u2019s illegal and could cause bigger problems. 3. Check for Outstanding Taxes Many countries impose taxes on shipments over a certain value, and your shipment will be held until you pay those taxes. If you\u2019re using an express shipper, they\u2019ll handle the customs process for you (but might charge an admin fee). For bigger shipments, hiring a customs broker might be the way to go, as they can sort out taxes and help release your goods faster.\u00a0Make sure you know the tax process and pay any outstanding fees so that your shipment doesn\u2019t get sent back or destroyed! 4. Fix Missing or Incorrect Paperwork One of the most common reasons for customs delays is missing or wrong paperwork. It could be as simple as a missing invoice, a customs form (like CN22 and CN23), or even the wrong documentation language. If you\u2019re using an express service, they can help you figure out what’s missing and how to resolve it quickly. Make sure everything\u2019s to avoid customs headaches. 5. Be Patient (Sometimes Bo Bian) https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2024\/10\/SnapTik_App_7324499646858972421-HD.mp4 Video Credit to @barnies_world If you went with a slower shipping option like airmail, then customs delays can be a waiting game. Sometimes, random checks are done to verify the package\u2019s content and declared value. Not much you can do here, except wait and hope for the best. If your shipment is through the postal system, delays are even more common, and tracking info might not always be accurate. But no worries, your package will eventually clear customs. Just be ready to pay any taxes when they come knocking! How EasyParcel Can Help Using a platform like EasyParcel can help you to minimize these customs headaches. We and our courier partners will make sure all your paperwork is sorted out and your orders get delivered on time. No more scratching your head over customs delays! Stuck at Customs FAQ Q: How do you know if your parcel is stuck at customs?A: Contact EasyParcel Customer Service Team and give them your tracking number. They\u2019ll be able to check and help speed things up.\u00a0Q: Why do parcels get stuck at customs?A: It could be because of incorrect paperwork, unpaid taxes, or even prohibited items in your shipment.\u00a0Q: What does “customs cleared” mean?A: It means your parcels has passed customs and is on its way to you. Sign Up For Free Q: How do you know if your parcel is stuck at customs?A: Contact EasyParcel Customer Service Team and give them your tracking number. They\u2019ll be able to check and help speed things up.\u00a0Q: Why do parcels get stuck at customs?A: It could be because of incorrect paperwork, unpaid taxes, or even prohibited items in your shipment.\u00a0Q: What does “customs cleared” mean?A: It means your parcels has passed customs and is on its way to you. Sign Up For Free<\/p>\n","protected":false},"author":6,"featured_media":46468,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[287,596,595,593,504,594],"class_list":["post-46467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shipping-tips-and-solutions","tag-custom","tag-custom-block","tag-how-to-solve-parcel-stuck-in-transit","tag-parcel-stuck","tag-parcel-stuck-in-transit","tag-tips-to-solve"],"yoast_head":"\nParcels Stuck in Customs? 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