{"id":49191,"date":"2025-03-12T16:31:02","date_gmt":"2025-03-12T08:31:02","guid":{"rendered":"https:\/\/blog.easyparcel.com\/sg\/?p=49191"},"modified":"2025-03-17T15:50:07","modified_gmt":"2025-03-17T07:50:07","slug":"proof-of-delivery","status":"publish","type":"post","link":"https:\/\/blog.easyparcel.com\/sg\/proof-of-delivery\/","title":{"rendered":"Electronic Proof of Delivery (ePOD): Enhance Customer Trust and Delivery Efficiency"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"49191\" class=\"elementor elementor-49191\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc568ea e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"dc568ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bdbca0 elementor-widget elementor-widget-text-editor\" data-id=\"6bdbca0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Want to boost customer trust and simultaneously improve delivery efficiency? Look no further!<\/p><p><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f4e3.svg\" alt=\"\ud83d\udce3\" \/> Introducing our latest feature: <strong>Electronic<\/strong>\u00a0<b>Proof of Delivery (ePOD)<\/b>! This feature ensures your valued recipients feel safe knowing there\u2019s confirmation of their parcel&#8217;s condition upon receipt, no matter where they are. <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f60d.svg\" alt=\"\ud83d\ude0d\" \/><\/p><p>You&#8217;ll also benefit from this feature as it can boost your customer trust. Currently, ePOD is available when you deliver with <strong>SingPost<\/strong>\u00a0and\u00a0<strong>J&amp;T Express<\/strong>. <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f69a.svg\" alt=\"\ud83d\ude9a\" \/><\/p><p>Check out the details below to learn more about this awesome feature!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d77515 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6d77515\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9bbfa elementor-widget elementor-widget-heading\" data-id=\"6d9bbfa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Electronic Proof of Delivery (ePOD)?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13e41b6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"13e41b6\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40b39ca e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"40b39ca\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a06e708 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a06e708\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/customer.webp\" class=\"attachment-full size-full wp-image-49192\" alt=\"Proof of Delivery can increase customer confidence\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/customer.webp 512w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/customer-300x300.webp 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/customer-150x150.webp 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Increase Customer Confidence<\/h4><p class=\"elementor-image-box-description\">Provide visual confirmation that their parcel arrived safely.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f7b88e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2f7b88e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db5e786 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"db5e786\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/dispute.webp\" class=\"attachment-full size-full wp-image-49193\" alt=\"Proof of delivery can avoid delivery dispute\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/dispute.webp 512w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/dispute-300x300.webp 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/dispute-150x150.webp 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Reduce Delivery Disputes<\/h4><p class=\"elementor-image-box-description\">Clear proof eliminates ambiguity and potential claims.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce435ff e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ce435ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e182098 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"e182098\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/operational.webp\" class=\"attachment-full size-full wp-image-49194\" alt=\"Proof of delivery can increase operational efficiency\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/operational.webp 512w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/operational-300x300.webp 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/operational-150x150.webp 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Improve Operational Efficiency<\/h4><p class=\"elementor-image-box-description\">Less time spent resolving delivery issues means more time focusing on your business!<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a9a5b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4a9a5b0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e13eda7 elementor-widget elementor-widget-heading\" data-id=\"e13eda7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Get Electronic Proof of Delivery?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-286ea68 elementor-widget elementor-widget-text-editor\" data-id=\"286ea68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can easily get proof of delivery via EasyTrack. Follow the steps below:<\/p><p><strong>Step 1:<\/strong> Head over to the <a href=\"https:\/\/bit.ly\/4hsBPow\">EasyTrack page<\/a>, enter your tracking number, and click \u201cTrack Parcel.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc9e4df elementor-widget elementor-widget-image\" data-id=\"cc9e4df\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2088\" height=\"1222\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1.webp\" class=\"attachment-full size-full wp-image-49195\" alt=\"Proof of delivery: Track your tracking number with EasyTrack by EasyParcel\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1.webp 2088w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1-300x176.webp 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1-1024x599.webp 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1-768x449.webp 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1-1536x899.webp 1536w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-1-2048x1199.webp 2048w\" sizes=\"(max-width: 2088px) 100vw, 2088px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e533d5 elementor-widget elementor-widget-text-editor\" data-id=\"1e533d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Step 2<\/strong>: Once a parcel is successfully delivered, you may click \u201cView Proof of Delivery (POD)\u201d to see the image.<\/p><p><em>Note: Make sure you\u2019re logged in to your account to be able to view the image.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f25774c elementor-widget elementor-widget-image\" data-id=\"f25774c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1934\" height=\"1346\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2.png\" class=\"attachment-full size-full wp-image-49196\" alt=\"Proof of delivery: Click &quot;View Proof of Delivery&quot; to get the image\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2.png 1934w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2-300x209.png 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2-1024x713.png 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2-768x535.png 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/pod-step-2-1536x1069.png 1536w\" sizes=\"(max-width: 1934px) 100vw, 1934px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9729f1f elementor-widget elementor-widget-text-editor\" data-id=\"9729f1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Step 3<\/strong>: You\u2019re able to see the proof of delivery on your screen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aca6794 elementor-widget elementor-widget-image\" data-id=\"aca6794\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1891\" height=\"853\" src=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result.webp\" class=\"attachment-full size-full wp-image-49197\" alt=\"Proof of delivery: View the proof of delivery after login to your EasyParcel account\" srcset=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result.webp 1891w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result-300x135.webp 300w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result-1024x462.webp 1024w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result-768x346.webp 768w, https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/singpost-epod-result-1536x693.webp 1536w\" sizes=\"(max-width: 1891px) 100vw, 1891px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c3cc3a elementor-widget elementor-widget-text-editor\" data-id=\"8c3cc3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It&#8217;s now incredibly easy to provide the most <strong>amazing<\/strong>\u00a0and\u00a0<strong>trustworthy<\/strong>\u00a0online purchase experience with this new feature! Don\u2019t miss out on booking parcels that enable this feature! <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f60e.svg\" alt=\"\ud83d\ude0e\" \/><\/p><p><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f449-1f3fb.svg\" alt=\"\ud83d\udc49\ud83c\udffb\" \/> Check your parcel&#8217;s proof of delivery <a href=\"https:\/\/bit.ly\/4hsBPow\"><strong>HERE<\/strong><\/a>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Want to boost customer trust and simultaneously improve delivery efficiency? Look no further! Introducing our latest feature: Electronic\u00a0Proof of Delivery (ePOD)! This feature ensures your valued recipients feel safe knowing there\u2019s confirmation of their parcel&#8217;s condition upon receipt, no matter where they are. You&#8217;ll also benefit from this feature as it can boost your customer trust. Currently, ePOD is available when you deliver with SingPost\u00a0and\u00a0J&amp;T Express. Check out the details below to learn more about this awesome feature! Why Electronic Proof of Delivery (ePOD)? Increase Customer Confidence Provide visual confirmation that their parcel arrived safely. Reduce Delivery Disputes Clear proof eliminates ambiguity and potential claims. Improve Operational Efficiency Less time spent resolving delivery issues means more time focusing on your business! How to Get Electronic Proof of Delivery? You can easily get proof of delivery via EasyTrack. Follow the steps below: Step 1: Head over to the EasyTrack page, enter your tracking number, and click \u201cTrack Parcel.\u201d Step 2: Once a parcel is successfully delivered, you may click \u201cView Proof of Delivery (POD)\u201d to see the image. Note: Make sure you\u2019re logged in to your account to be able to view the image. Step 3: You\u2019re able to see the proof of delivery on your screen. It&#8217;s now incredibly easy to provide the most amazing\u00a0and\u00a0trustworthy\u00a0online purchase experience with this new feature! Don\u2019t miss out on booking parcels that enable this feature! Check your parcel&#8217;s proof of delivery HERE!<\/p>\n","protected":false},"author":6,"featured_media":49202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44,67],"tags":[1196,1195,1194,1193,1197,1198,1200,1202,1192,1191,1199,1201],"class_list":["post-49191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-shipping-tips-and-solutions","tag-delivered-proof","tag-delivery-confirmation","tag-electronic-proof-of-delivery","tag-epod","tag-image-pod","tag-image-proof","tag-jt-pod","tag-jt-proof-of-delivery","tag-pod","tag-proof-of-delivery","tag-singpost-pod","tag-singpost-proof-of-delivery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proof of Delivery (PoD): Enhance Customer Trust<\/title>\n<meta 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content=\"https:\/\/www.facebook.com\/easyParcel.my\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-12T08:31:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-17T07:50:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/sg\/wp-content\/uploads\/2025\/03\/proof-of-delivery-announcement.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"sharon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:site\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"sharon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta 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