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When shipping parcels in Malaysia, many senders are surprised when the delivery fee is higher than expected. This usually happens because couriers don’t only charge based on actual weight—they also use something called volumetric weight.
Understanding volumetric weight in Malaysia helps you estimate your shipping costs accurately and avoid unexpected charges during drop-off or billing.
Contents
What Is Volumetric Weight?
Volumetric weight (also known as dimensional weight) is a pricing method used by courier companies to measure how much space your parcel occupies, not just how heavy it is.
If your parcel is big but lightweight—like pillows, toys, handbags, or clothing—its volumetric weight may be higher than its actual weight. Couriers will charge based on whichever is higher.
Why Couriers Use Volumetric Weight?
Using volumetric weight is also standard practice across international shipping. Malaysia follows global courier practices to maintain consistent and transparent pricing, especially for shipments handled by international partners like DHL, FedEx, and UPS.
This creates a fair system for both customers and couriers, ensuring that shipping fees reflect the true cost of transporting the parcel—not just its physical weight, but also the space it occupies.
How Volumetric Weight Is Calculated?
Most Malaysian couriers use the following formula:
Volumetric Weight Formula
Volumetric Weight (KG) = (Length × Width × Height) / 5000
Example:
A box measuring 40cm x 30cm x 20cm
→ (40 × 30 × 20) ÷ 5000
→ 4.8kg volumetric weight
If the actual weight of the parcel is 2kg, you will be charged based on 4.8kg, because it is higher.
Volumetric Weight vs Actual Weight: Which One Will Be Charged?
Couriers charge based on the higher weight:
If actual weight > volumetric weight → You pay actual weight
If volumetric weight > actual weight → You pay volumetric weight
Example:
Actual weight: 1kg
Volumetric weight: 3kg
You will be charged for 3kg.
Why Your Shipping Fee Looks “Higher Than Expected”
Your shipping cost increases when:
The parcel is large but lightweight
The box has a lot of empty space
The packaging is unnecessarily bulky
Multiple items are packed in one large box instead of smaller ones
These all increase your volumetric weight in Malaysia.
Tips to Reduce Volumetric Weight (and Save Money)
- Use the right box size
Avoid boxes that are bigger than needed. Choose packaging that fits snugly. - Remove unnecessary empty space
Fill gaps with smaller protective materials like bubble wrap instead of oversized boxes. - Flatten soft items
Clothes, bags, and plushies can often be compressed to reduce height and width. - Combine items strategically
Sometimes two small parcels cost less than one bulky parcel. - Check courier volumetric rules
Different couriers use different formulas—pick the one that charges lower for large but light parcels.
How to Ship Items with EasyParcel
- Place the items in the small box.
- Wrap with bubble wrap so it doesn’t get scratched.
- If it’s a branded item, keep the original box inside.
- Seal the package with strong tape and fragile adhesive.
Check the weight with a scale- Measure the length, width and height
- Log in to your EasyParcel account.
- Enter the pickup and delivery address.
- Enter the weight and size of the package.
- Choose your courier service (J&T, DHL, Pos Laju).
- Add insurance if the item is expensive.
Knowing how volumetric weight in Malaysia works is essential for smart shipping—especially if you frequently send large, lightweight items. By measuring your parcel correctly and choosing the right packaging, you can avoid surprise charges and keep your shipping cost under control.
Whether you’re a business owner or a casual sender, understanding volumetric weight helps ensure a smoother, more predictable shipping experience.
With EasyParcel, you can make delivery simple, affordable, and efficient — helping your business grow smoothly. EasyParcel welcomes you with a FREE RM10 credit for your first shipment. Sign up today and start shipping smarter with EasyParcel!
FAQ: Volumetric Weight Malaysia
1. Why is my parcel charged by volumetric weight instead of actual weight?
Because your parcel’s size takes up more space than its actual weight suggests.
2. Do all Malaysian couriers use volumetric weight?
Yes. Most major couriers in Malaysia use volumetric weight for large or bulky parcels.
3. What if my parcel is both heavy and big?
You will be charged based on whichever is higher—actual or volumetric weight.
4. How do I reduce shipping cost for big but light items?
Use smaller boxes, reduce empty space, and compress soft items.
5. Where can I check volumetric charges before shipping?
EasyParcel automatically calculates volumetric weight for every booking.
