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Need to send frozen or chilled goods? Let’s welcome our new courier partner, Celcius Express!❄️
You can now enjoy reliable temperature-controlled deliveries. Whether it’s fresh produce, ice cream, or frozen meal kits, you have two delivery options to suit your needs: City-Chilled for keeping items cool and fresh, and City-Frozen to ensure frozen goods stay icy cold.
Delivery is quick, too! Enjoy 1 working day delivery within Klang Valley or 2-3 working days across West Malaysia. Plus, prices start from just RM19.30 – making frozen deliveries easy and affordable!
Ready to ship🚚❄️? Let’s jump to the cool details!🥶
| Shipping Rate | Celcius Express City-Chilled Celcius Express City-Frozen ** EasyParcel reserves the right to amend or withdraw the promo rate from time to time without prior notice. T&C applies. |
| Pick Up & Delivery Coverage | Within West Malaysia Delivery is not available to the following areas:
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| Delivery Duration | 1 working day 2 – 3 working days |
| Maximum Weight & Dimension | Maximum Weight: S < 5kg Maximum Dimension: S < 100cm |
| Insurance Coverage | Maximum RM200 for lost and damage. Additional RM50 EasyParcel InsurePlus coverage for loss shipment. |
Users should note the following when using Celcius Express courier services:-
Drop off is not available. Any type of frozen food that contains pork and lard, alcoholic drinks, glass material and odd parcel packaging are prohibited to deliver with Celcius Express couriers. For each parcel, users must provide Air Waybill, packing list and invoice for accurate documentation upon booking for Celcius Express service. All parcels must be properly packed with an insulated box(thickness not less than 3cm) or corrugated box(thickness not less than 5mm). The parcel must be deep frosted or sufficient ice packs to maintain the temperature inside the box and to prevent the items from shifting during transportation.Changing the pickup address or dropping off at a PUDO station is not allowed. It is recommended to cancel and rebook with the correct address before the pickup booking cut-off time. As long as the parcel has not been picked up and scanned, it will not incur any charges. Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher. VM also applies if either one dimension is above 30cm. VW formula =(height x width x length)cm / 6000. All rates quoted are rates inclusive of shipping fee but do not include additional surcharges incurred by courier such as reroute charges et cetera.
How to Pack for Celcius Express Frozen Delivery
1. Use Insulated Packaging
- Polyfoam box or insulated boxes: These provide an extra layer of protection to help maintain the temperature.
- Thermal liners: Use insulated liners (aluminium foil or aluminium box) inside boxes to reduce heat transfer.
- Ice filler: insert sufficient cooling source eg: ice gel packs, dry ice and etc with not limited to the amount of 50% from the weight of the deep frosted content. Items meant for deliveries are to be accepted in ‘frozen temperature range’ conditions.
2. Choose the Right Ice or Cooling Source
- Dry ice: Ideal for keeping items at very low temperatures for a longer time. Handle carefully and ensure proper ventilation.
- Food Grade Gel packs: Reusable gel packs can maintain a cold temperature for several hours. They are safer and easier to handle than dry ice but may not last as long.
- Food Grade Frozen liquid packs: These are an alternative to dry ice and can provide a stable cooling environment.
3. Product Placement
- Layering: Place frozen/chilled items in layers, with gel packs or dry ice surrounding the products. Ensure that frozen/chilled products are packed tightly to avoid air pockets that can cause thawing.
- Sealing: Make sure the products are sealed in waterproof packaging (e.g., vacuum-sealed bags or plastic wraps) to prevent moisture loss and freezer burn.
4. Use Proper Box Size
- Appropriate box size: Select a box that fi ts the products well. Avoid too much empty space, as it allows the cold to escape. However, don’t pack it too tightly to prevent crushing of the frozen items.
- Double-boxing: For extra protection, consider double-boxing chilled items in larger boxes with a layer of insulation between the inner and outer boxes.
5. Label the Package Properly
- Clearly mark the package with the words “Frozen,” “Keep Chilled,” or “Keep Refrigerated” to ensure the recipient and delivery personnel handle it with care.
- If using dry ice, ensure the package has the appropriate warning label for dry ice handling.
How to Book Celcius Express
Step 1: Log in to your EasyParcel account, click on “Domestic Delivery”. Fill in the sender and receiver postcodes, parcel weight and click “Quote & Book”.
Step 2: Choose Celcius Express and click “Book Now”.
Step 3: Read the service info for Celcius Express to fully understand the requirement to book this service then click “Agree & Book Now”.
Step 4: Fill in sender, receiver and parcel details. Then click “Checkout Now” to proceed with payment.
Now, you can send frozen deliveries with ease, knowing they’ll arrive fresh, cool, and on time! Ready to chill with us? Experience a hassle-free frozen delivery and make your receiver smile with our partner Celcius Express today!😍
Get RM10 OFF Voucher to save more on your first shipment booking when you sign up now!
