Custom Tracking SMS for Ecommerce: Personalize Delivery Updates Easily

Custom Tracking SMS for Ecommerce: Personalize Delivery Updates Easily

Tracking SMS

Want to customize your tracking SMS?  With EasyParcel’s custom tracking SMS, you can change your message to match your brand and keep customers updated on their delivery. It’s easy to use and quick to set up.

Let’s see how to set it up step by step. 🚀

Contents

What is EasyParcel's Custom Tracking SMS?

First and foremost, tracking SMS is a feature that automatically sends your customers a message. It includes the parcel tracking number after you create a shipment on EasyParcel.
 
Instead of sending plain and boring messages, EasyParcel allows you to customize tracking SMS with your own branded voice. This means you can create a more personal and professional experience for your customers. At the same time, you can keep them updated on their delivery.

Why Use Custom Tracking SMS on EasyParcel?

Guaranteed Reach

Your brand is seen every time a message is sent.

Keep Customers Updated

Customers receive real-time updates about their delivery.

Reduce Customer Enquiries

Fewer questions like “Where is my parcel?” from customers.

Affordable

Only RM0.25 per delivery SMS notification.

How to Setup Custom Branding on Tracking SMS?

Step 1: Log in or sign up to your EasyParcel’s account.

EasyParcel log in page

Step 2: On the left-hand sidebar menu, go to Branding Tools, click Tracking SMS.

Custom tracking sms

Step 3: You can customize the SMS content with the variations listed.

Customize the SMS content

Step 4: You can choose to remove EasyParcel branding by adding RM0.05 per recipient or else proceed with Save Changes.

remove EasyParcel branding or save changes

Step 5: Once activated, book and send domestic/ international parcel as usual.

Book parcel as usual

Step 6: You just turn on tracking SMS when booking for courier service.

Turn on tracking sms

How Much Should I Pay For?

Tracking SMS 

  • RM 0.19

Remove EasyParcel Branding 

  • RM 0.05

Let’s Start to Customize Your Tracking SMS on EasyParcel

Custom tracking SMS is an easy way to improve how you communicate with your customers. By sending branded and clear updates, you can build trust and enhance your brand image. 

Start using it today to create a better delivery experience. ✨

FAQs

1. Is there a limit on the number of recipients for custom tracking SMS?
No, there is no limit on the number of recipients, but charges will apply based on the number of SMS messages sent.
 
2. Can I edit the SMS after sending it?
No, once the SMS is sent, it cannot be edited.
👉 So it’s important to double-check your draft before activating it.

Join 1.5 Million Happy Customers & Start Saving

Create your free account today and receive RM10 shipping coupon to start saving from your very first parcel. Compare courier rates, book in minutes, and start saving immediately.
×
10.10 Super Rewards Fiesta