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Feeling peace of mind when sending your domestic parcels with us while being protected by our own EasyCover? We got it.
But, how about your valuable 🌍international parcels? To further serve you extra protection, we came out with EasyCover International for your international parcels!
For only 3.7% of your parcel value, your international parcels are protected from lost with a maximum of RM10,000 coverage. Simply book our international courier partners such as TNT, Aramex International & FedEx to enjoy this add-on protection.
Read on to find out how we can secure your parcel with EasyCover International:-
| Payment For EasyCover International | 3.7% of your parcel value **For example, if your parcel value is RM1000, then you may opt-in EasyCover with a payment of RM37 only. |
| Maximum Coverage | Up to RM10,000 per parcel |
| Couriers That Are Available For EasyCover International | TNT, Aramex International & FedEx **Free pick up collection from your doorstep with no minimum quantity needed, while delivery is available to major cities around the world. **See which areas are available for pick up with TNT, Aramex International & FedEx. |
| Report Time Frame | Within 15th until 25th day since the collection date |
| Required Documents Upon EasyCover International Claim | 1. Sales/purchase invoice that must be included:
2. Photo of parcel content and parcel packaging 3. Police report of the lost parcel that is covered by EasyCover (Only applicable for the parcel that is lost due to theft) |
| Items Which Are Excluded From EasyCover International Coverage | For the complete list of new excluded items, please refer to New Exclusion List* below. **No refund on EasyCover charges will be given if you proceed with purchase of EasyCover on any excluded item. For more info, please refer to our EasyCover T&C. |
🚫 Items That Are NOT Covered By EasyCover
New Exclusion List*
Coverage via EasyCover is NOT applicable for the following items, including:
- accounts / bills / money / coin / cash / currency / deeds / any monetary
- instruments
- aerosol
- alcoholic beverages / beers / wines / liquors
- antiques / works of arts / paintings
- any product related to illegal activities or which is prohibited by law
- articles of unusual value
- biological samples
- chainsaw
- counterfeit / pirated goods and materials
- cyanides or precipitates
- dangerous / flammable / hazardous / explosive cargoes
- debit card / credit card
- drugs (including prescription)
- dry ice
- engines
- fire arms and weapons (real or fake)
- fire extinguisher
- firecrackers
- furs / skins / animal parts / animal antiquities
- gaming items such as gambling devices / lottery tickets / poker chips
- gold / precious stone / bullion / silver / silverstone / precious metal/ jewelleries
- hazardous goods / toxic powder
- knives
- lighter
- livestocks / bloodstocks / aquaculture/ birds
- narcotics
- oil
- original and/or official documents e.g. Identity card, passport, license, bank draft, bank cheque, money order, stamp, paperwork, photo, document, certificate, voucher, etc.
- perishable goods / foods
- perishable items / live or fresh plants / frozen or refrigerated items that require refrigeration
- plant and agricultural products
- pornography / offensive materials / sexually explicit content
- religious items
- seat belt tensioner
- security papers and valuable papers / bonds / vouchers / coupons
- sinks
- stamps
- tactical equipment
- tobacco/ cigarettes / cigars / vapes
**No refund on EasyCover charges will be given nor will claims submissions be entertained should you purchase EasyCover onto any of the excluded items.
🌍Countries That Are Not Covered by EasyCover International Policy
Please note that the following countries currently are not covered by EasyCover international policy. However, the list is subject to change based on OFAC sanctions and embargo:-
- Afghanistan
- Angola
- Bolivia
- Burma
- Iran
- Iraq
- Congo
- Ivory Coast
- Lebanon
- Liberia
- Libya
- Nigeria
- North Korea
- Paraguay
- Somalia
- Syria
- Zimbabwe
- Venezuela
Learn more about EasyCover International’s exclusion policy here.
How To Purchase EasyCover For International Parcel?
Step 1: Head over to Single Parcel, key in postcode & parcel weight to book for your favourite courier.
Step 2: Key in your parcel details and EasyCover will be auto-enabled if your parcel value reaches the value threshold*.
Step 3: Proceed to payment as usual.
Step 1: Import your orders from Bulk Parcel or integrations to Cart Page.
Step 2: Select the shipment you want to be protected by EasyCover and hit Bulk Edit.
Step 3: Select ‘Yes’ to activate EasyCover, then click ‘Save’ and proceed to make payment as usual.
