Singapore
Thailand
Indonesia
Looking to get in touch with EasyParcel Malaysia? We get it—sometimes you need help with a shipment, need to track your parcel, or just have a burning question you want answered.
But here’s the twist: EasyParcel’s contact number is no longer available. Surprised? Don’t worry—this blog is going to show you exactly how to get the support you need without dialing a number.
Let’s take a quick dive into how we’ve made it even easier and more convenient to get in touch with us without the old-school phone call. Ready? Let’s go!
Why is the EasyParcel Malaysia Contact Number No Longer Available?
Okay, so why the change? We know, it’s a bit of a shift, but the decision to move away from a direct contact number was made with YOU in mind. Here’s why:
- Faster, More Efficient Support: We’ve realized that a live chat or online support system can help resolve issues much faster than waiting on hold or calling in. This means instant responses to your inquiries and a smoother experience overall.
- More Convenient Options: Not everyone likes picking up the phone. Some people prefer email, while others prefer to talk on social media. By focusing on digital communication, we can be where YOU are, and support you in the way that works best for you!
- Better Accessibility: Our digital support options are available 24/7, so you’re not bound by office hours. You can send an email to us at anytime and we’ll respond within Monday – Friday.
How to Contact EasyParcel Now (No Phone Required!)
No more waiting for someone to pick up the phone—here’s how you can get in touch with us for all your shipping needs. EasyParcel is all about making it easier for you, so let’s explore the awesome ways you can reach out!
1. Live Chat (Instant Answers)
Need help right away? The Live Chat feature on the EasyParcel website is your best friend. It’s fast, it’s efficient, and you’ll get the answers you need in real time. Whether it’s a question about booking a parcel, tracking a shipment, or changing delivery options, our team is ready to assist!
Here’s how it works:
- Head to the EasyParcel website or open the EasyParcel app.
- Look for the Live Chat bubble (usually at the bottom of the screen).
- Type in your question, and our customer service team will get back to you in a flash!
Pro Tip: This is perfect for quick inquiries—like needing clarification on shipping rates, scheduling a pickup, or getting tracking info.
2. Email Support (For Detailed Help)
Sometimes, you need to send more information or have a more detailed issue. If that’s the case, you can always reach us by email! Send an email to [email protected], and one of our friendly team members will get back to you as quickly as possible.
If you have documents, invoices, or other important details to send, email is the way to go!
Pro Tip: Be sure to include any relevant tracking numbers or order information in your email so we can assist you faster.
3. Social Media (We're socializing)
You’re probably already scrolling through Facebook, Instagram, or Twitter—so why not get in touch with us there? We’re available on EasyParcel Malaysia’s social media accounts and we love helping out our customers. Got a question or want to know something fast? Just DM us on:
- Facebook: EasyParcel Malaysia
- Instagram: @easyparcelmy
- Twitter: @easyparcelmy
We’re always monitoring our inboxes, so you can expect a speedy reply. Plus, if you share a cute shipping story or an awesome photo of your parcel, we’d love to see it!
4. EasyParcel In-App
If you’ve got the EasyParcel app on your phone (and if you don’t, what are you waiting for?), you can access customer support directly through the app. Not only can you book, track, and manage shipments, but you can also get help with any issues—all from the palm of your hand.
- Open the app, and tap on the Help/Support section.
- You can either chat with us or email us directly from there!
Pro Tip: The app is a one-stop shop for everything shipping-related, including customer support!
Why We’re Excited About This Change
Now that you know how to contact us, let’s talk about why we think this is better for YOU:
- No Hold Time!
Remember those times when you were put on hold forever, just waiting for someone to pick up? No more waiting around! With live chat and social media, we can respond almost instantly. We’re all about instant gratification here at EasyParcel.
- Support on Your Terms
Sometimes you want help when you’re on the go. Or, maybe you prefer typing out your question instead of talking on the phone. We give you flexibility—you can reach out however works best for you, and get answers right away.
- It’s All About You!
We know that shipping can be confusing or stressful at times, and we want to make sure you have the support you need when you need it. With digital communication channels, we can resolve your issues faster and more efficiently—so you can get back to what matters most!
Final Thoughts: We’re Always Here to Help 🫡
While the EasyParcel Malaysia contact number is no longer available, getting in touch with us is easier than ever! Whether you prefer to live chat, email, or reach out through social media, we’ve got you covered with fast, reliable, and friendly support options. We’re here to make your shipping experience as smooth as possible.
So, next time you need assistance with your parcels or have a question, just hop online and connect with us—we’re only a message away!
And remember, whether you’re booking a shipment, tracking a parcel, or just need some shipping advice, EasyParcel is here to help you every step of the way. Let’s ship smarter, together!
