Singapore
Thailand
Indonesia
Managing your deliveries has never been easier! With EasyParcel Next Gen, you can now track, edit, and organize all your Domestic, International, and On-Demand shipments in one powerful dashboard.
Whether you’re a business owner, online seller, or casual shipper, this guide will show you how to manage your shipments efficiently using the new Next Gen platform.
Contents
Steps to Manage Shipments on EasyParcel Next Gen
Step 1: Log In to Your EasyParcel Next Gen Account
Go to EasyParcel official website and log in using your registered email and password.
Once you’re logged in, you’ll be taken to the Dashboard, where you can view your wallet balance, recent shipments, and quick access buttons like Quote & Book, Bulk Import Orders, and Manage Shipments.
Step 2: Go to “Manage Shipments”
On the left-hand menu, click “Manage Shipments.”
This section is your control center for managing all parcel activities. Here you can:
View all bookings (Domestic, International, and On-Demand).
Check parcel statuses such as Pending, Collected, In Transit, or Delivered.
Print Air Waybills (AWB).
Reschedule pickups or cancel bookings if necessary.
Step 3: Filter Your Shipments by Type
To make it easier to find what you’re looking for, you can filter your shipments based on Delivery Type:
A. Domestic Shipments
These include all parcels delivered within Malaysia.
Track real-time delivery updates.
Download Air Waybills for reprinting.
Check estimated delivery dates and courier status.
B. International Shipments
Manage all your overseas parcels easily.
View courier tracking links for global updates.
Check customs documentation (like invoices or declarations).
Review delivery timelines and shipping charges.
C. On-Demand Shipments
Ideal for same-day or instant deliveries within your city.
View live driver status (e.g., Picked Up, En Route, Delivered).
Manage delivery times and addresses if changes are needed before dispatch.
Step 4: Print or Reprint Air Waybills (AWB)
If you’ve misplaced your AWB or need to reprint it, you can do so easily:
Select the shipment you want.
Click “Print AWB.”
Choose to print individually or multiple AWBs at once.
Make sure the printed label is clear and securely attached to your parcel before pickup or drop-off.
Step 5: Edit or Cancel Shipments (Before Pickup)
If you’ve made a mistake in the address or want to cancel an order:
Go to “Manage Shipments.”
Click on the specific parcel you want to modify.
Select “Edit” to update shipment details (e.g., phone number or address).
To cancel, click “Cancel Booking.”
⚠️ Note: You can only edit or cancel before the parcel is picked up or dropped off.
Step 6: Track Your Shipments in Real Time
Easily track all your shipments directly from the Manage Shipments page.
Click on the Tracking ID or Courier Logo to view real-time updates.
For International or On-Demand deliveries, you can see live tracking including pickup confirmation, transit, and delivery proof.
You can also share tracking links with your customers for transparency.
💡 Tip: Enable tracking notifications via SMS, Email, or WhatsApp so your receivers get automatic updates.
Step 7: Export Shipment Data
If you handle high shipment volumes, EasyParcel Next Gen allows you to export shipment records in CSV or Excel format.
This is perfect for businesses that want to:
Keep delivery performance records.
Track courier usage and costs.
Generate sales or logistics reports.
Why Manage Shipments with EasyParcel Next Gen?
EasyParcel Next Gen combines convenience, control, and transparency in one platform:
Centralized Dashboard
Manage all deliveries (Domestic, International, and On-Demand) in one place.
Real-Time Tracking
Stay updated on parcel progress from pickup to delivery.
Flexible Management
Edit, cancel, or reschedule shipments anytime before pickup.
Efficient Reporting
Export data to analyze performance or record expenses.
Customer Notifications
Keep receivers informed through automatic tracking updates.
With these features, EasyParcel Next Gen helps you take full control of your logistics with less hassle and more efficiency.
How to Ship Items with EasyParcel
- Place the items in the small box.
- Wrap with bubble wrap so it doesn’t get scratched.
- If it’s a branded item, keep the original box inside.
- Seal the package with strong tape and fragile adhesive.
Check the weight with a scale- Measure the length, width and height
- Log in to your EasyParcel account.
- Enter the pickup and delivery address.
- Enter the weight and size of the package.
- Choose your courier service (J&T, DHL, Pos Laju).
- Add insurance if the item is expensive.
Whether you’re running an e-commerce store or managing corporate logistics, EasyParcel Next Gen helps you stay in full control of your deliveries — saving time and ensuring every parcel reaches safely and efficiently. Start managing your shipments smarter today at EasyParcel Next Gen and experience a more seamless way to ship!
With EasyParcel, you can make delivery simple, affordable, and efficient — helping your business grow smoothly. EasyParcel welcomes you with a FREE RM10 credit for your first shipment. Sign up today and start shipping smarter with EasyParcel!
