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Want to buy your favorite stuff on TikTok Shop Malaysia but your wallet said “maybe next month?”💸 Say hello to TikTok PayLater.
In this blog, we’ll walk you through how it works, how to activate it, how to handle refunds if needed, and how to pay your bills on time.✨
Ready to shop smarter? Let’s dive in to explore TikTok PayLater!🤓
Contents
What is TikTok PayLater?
Source: Pinterest
TikTok PayLater is a conventional payment method provided by PIPO Fintech Services (MY) Sdn. Bhd. that allows TikTok selected buyers like YOU access to a spending limit based on your affordability assessments.💰With this payment method, you can buy at TikTok Shop for up to 12 months installments.🕐
Feel excited to give it a try?😏 Let’s continue.
4 Steps to Activate TikTok PayLater
Take your bubble tea🧋with you and follow us to activate your TikTok PayLater.
1️⃣ Login to TikTok Shop Malaysia’s homepage, then click on ‘PayLater’
2️⃣ Fill in the necessary information such as identification details.
3️⃣ Read the detailed contract agreement
4️⃣ Complete your payment method pre-authorization
⚠️Note:
- TikTok PayLater only allow to be activated ONCE with ONE MyKad/ My Tentera.🔐
- Not all buyers will be selected to apply TikTok. 🧑💼
- The processing time for your application will take up to 3 working days.🕒
- Make sure you’re Malaysian citizen aged 18 years old and above.🆔
Hooray!🎉 Once your application is approved, your spending limit will be visible on the PayLater page.
⚠️Note:
- The spending limits vary from each user based on their affordability.
- To change your PIN number, you can go ‘Settings’ in TikTok PayLater page, then click ‘PIN Management page’🔐
How's TikTok PayLater Work?
Do you wonder how this feature does it work?🤔We’re wondering too! Let’s dig deeper.
After you have finished shopping at TikTok Shop Malaysia’s platform🛒, visit the checkout page, then select “TikTok PayLater” as your payment method. Then you will be directed to the payment plan page, confirm your payment plan and key in your PIN number to complete the transaction.💳
Payment Plan Options💸
Payment Plan | Minimum Spending |
1 Month Installment | RM 1 |
3 Month Installment | RM 3 |
6 Month Installment | RM 6 |
9 Month Installment | RM 9 |
12 Month Installment | RM 12 |
After you’ve successfully paid for your orders, just relax and chill at home!🏠TikTok Shop Malaysia will notify the sellers to arrange your product shipments and the time of delivery will vary based on the logistics services.🚚
🚫Failure Reasons to Use TikTok PayLater
- Security Reasons: TikTok PayLater is blocked to protect your privacy from unauthorized transactions.
- Merchant Restrictions: Some merchants don’t support TikTok PayLater
- Location Restrictions: Only available in Malaysia
- Overdue Payment: Your TikTok PayLater bills are still not clear yet.
- Insufficient Limits: Your TikTok PayLater limit is less than the order amount.
4 Steps to Get Your Refund From TikTok PayLater
Got a broken product and changed your mind?😔 Follow us to claim back your refund!
- 1️⃣ Go to your TikTok Shop Malaysia account, then click ‘Your Orders’ to view your purchase history
- 2️⃣Select the relevant order
- 3️⃣ Click the refund option and choose the reason for your request.
Tip: Can upload videos or photos to support your claims.📷🎥
- 4️⃣ Submit your refund application
Once the refund application is approved by the seller or TikTok Shop Malaysia, TikTok PayLater will immediately process your refund request.👍
Types of Refunds | Descriptions |
Refund BEFORE Bill Date | You will get your principle and any applicable fees back |
Refund AFTER Bill Date | You will ONLY get your principle back |
⚠️Note:
- The billing dates will be the 1st and 21th of every month.📆
- If your refund is just approved after your repayments, the refunded amounts will auto deducted to your future or other understanding TikTok PayLater bills.🔁
3 Easy Step to Pay for TikTok PayLater Bills
“Your TikTok PayLater has been blocked”🔒 Oops! You forget to pay your bills.😂 Don’t panic, we will guide you on how to make your repayments.
- 1️⃣ Go to TikTok PayLater page, then click ‘Repay’
- 2️⃣ Click ‘Current Bill’ to check your TikTok PayLater outstanding bills.
- 3️⃣ After checking your bills, click ‘Make Repayment’ and select your payment method, then proceed with the payment process.
Payment Options Provided💳
- Credit card/ Debit Card
- Grab Pay
- Touch’N GO
- Boost
- Internet Banking
Once you have successfully paid for your TikTok PayLater bills, the successful status will be updated at your Repayment log.✅
⚠️Note:
- If the TikTok PayLater limit isn’t updated or the outstanding bill is still shown in the web page after payment, please contact TikTok’s Customer Support Team for assistance.
- If you have any technical issues during payment, you can try closing and reopening the TikTok App.
- Any failed deduction from your bank account will be returned to your bank account in 7 to 14 working days. If the payment is still not returned yet after 14 working days, you can contact TikTok’s Customer Support Team.
- You will be contacted by TikTok staffs if you do not fully repay your outstanding bills after the due date. You can refer to the Repayment Timelines provided as below:
Source: TikTok Shop Academy
Let's Use TikTok PayLater Smartly!
Congratulation! From signing up to handling refunds and repayments, now you already understand TikTok PayLater. Let’s make your shopping on TikTok Shop Malaysia more flexible.🛍️
Although this blog is preparing for TikTok buyers, if you’re a TikTok seller who is under “Seller Own Fleet” policies in TikTok Shop, let’s try EasyParcel to help you to ship your products from TikTok Shop Malaysia.🥰
