Table of Contents
SingPost Customer Service Contact Information
West
Singapore Post - Bukit Panjang Branch
- Location: 309 Choa Chu Kang Ave 4, #01-03 Blk 309, Centre 680309
-
Operation Hour
Monday - Saturday: 8:30am - 5:00pm
Sunday: Closed - Contact Number: +65 6841 2000
Singapore Polytechnic
- Location: 500 Dover Rd, Singapore 139651
-
Operation Hour
Monday - Sunday: 7:00am - 11:00pm - Contact Number: +65 6775 1133
Westgate
- Location: 3 Gateway Dr, Singapore 608532
-
Operation Hour
Monday - Sunday: 10:00am - 10:00pm - Contact Number: +65 6908 3737
Singapore Post - Jurong Point Branch
- Location: 1 Jurong West Central 2, #02-41B, Singapore 648886
-
Operation Hour
Monday - Saturday: 10:30am - 7:00pm
Sunday: Closed - Contact Number: +65 6841 2000
Central
POPStation@VivoCity
- Location: Location: 1 HarbourFront Walk, Singapore 098585
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6377 6870
POPStation@Great World City
- Location: 1, Kim Seng Promenade Great World City, level 1, besides, DBS ATM, Singapore 237994
-
Operation Hour
Monday - Sunday: 7:00am - 1:00am - Contact Number: +65 6737 3855
Valley Point Shopping Centre
- Location: 491 River Valley Rd, Singapore 248371
-
Operation Hour
Monday - Sunday: 7:00am - 11:00pm - Contact Number: +65 6737 5523
- Location: Block 1 Tanjong Pagar Plz, #01-25, Singapore 082001
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6222 5777
North
Sinopec Woodlands
- Location: 150 Woodlands Ave 5, Singapore 739375
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6239 5123
East
Popstation @ Ubi Auto Megamart
- Location: 61 Ubi Ave 2, Singapore 408898
- Contact Number: +65 6222 5777
Popstation - E!Avenue Downtown East
- Location: 1 Pasir Ris Cl, #02-127 Ehub Downtown East, Singapore 518457
- Contact Number: +65 6222 5777
POPStation@Eastpoint Mall
- Location: 3 Simei Street 6, Singapore 528833
- Contact Number: +65 6587 7200
Parkway Parade
- Location: 80 Marine Parade Rd, Singapore 449269
-
Operation Hour
Monday - Sunday: 10:00am - 10:00pm - Contact Number: +65 6587 7200
Parkway Parade
- Location: 80 Marine Parade Rd, Singapore 449269
-
Operation Hour
Monday - Sunday: 10:00am - 10:00pm - Contact Number: +65 6587 7200
Northeast
Caltex Balestier
- Location: 542 Balestier Rd, Singapore 329864
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6255 2873
POPStation@NEX
- Location: Basement 2 side entrance, Nex Mall, 23 Serangoon Central, Singapore, Singapore 556082
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6845 6655
POPStation@Serangoon Garden PO
- Location: 54 Serangoon Garden Way, Singapore 555950
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 6845 6655
POPStation@Whampoa PO
- Location: 300 Whampoa Dr, Singapore 327737
-
Operation Hour
Monday - Sunday: Open 24 Hours - Contact Number: +65 9392 8940
SingPost - Serangoon Central Branch
- Location: Blk 261 Serangoon Central Dr, #01-05/07, Singapore 550261
-
Operation Hour
Monday - Friday: 8:30am - 5:00pm
Saturday: 8:30am - 1:00pm
Sunday: Closed - Contact Number: +65 6841 2000
Popstation @ Towner PO
- Location: 101 Towner Rd, Singapore 322101
- Contact Number: +65 6222 5777
EasyParcel as a Better Alternative
Help Centre provides extensive self-help through blogs and guides to solve common issues quickly.
For direct support, customers can use an enhanced contact form available 24/7 to submit enquiries related to domestic/international shipments or general questions.
The contact form allows uploading documents and tracks inquiry status, with responses typically within 24 working hours (Monday to Friday, 10am to 6pm).
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Extra
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Ecommerce Integration
Integrates with popular eCommerce platform like Shopify and WooCommerce, allowing you to sync and manage orders smoothly without manual entry.
Volumetric Calculator
A volumetric calculator helps you find the “volumetric weight” of a package by measuring its length, width, and height. Choose the higher weight between the actual weight and volumetric weight to avoid extra charges. This ensures you pay a fair shipping cost based on size or weight.
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Automatically sends parcel tracking numbers to customers through WhatsApp tracking, SMS tracking, and Email tracking. This makes tracking quick and easy, helping to keep customers informed and satisfied with faster updates.
Final Thought
Customer service sets it apart as a modern, user-centric platform. With its comprehensive Help Centre full of useful guides, an easy-to-use contact form tailored to different support needs, and on contact us of the live chat for instant assistance, users enjoy fast, efficient, and accessible help. This digital-first support approach reduces wait times and simplifies problem resolution, making EasyParcel a reliable and convenient alternative to traditional courier customer service. Whether you’re managing local or international shipments, EasyParcel ensures that support is just a few clicks away, empowering you to ship with confidence and peace of mind.
Frequently Asked Questions (FAQs)
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