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EasyParcel credits are super useful, but it’s important to know how to keep them from going to waste. Here’s a simple guide on how to prevent your credits from expiring, get the most out of top-ups, and avoid any risks when using them.
Why EasyParcel Encourage Their to Use Credits Instead of Instant Pay
You might wonder why EasyParcel encourages their users to use credits instead of directly charging money (Instant Pay: pay shipments without using credits) for services. There are a few reasons behind this system, and it actually brings a lot of benefits for both users and the platform. Here’s why:
1. Convenience and Efficiency
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Using credits streamlines the entire payment process. Instead of entering payment details every time you ship a parcel, you can simply use your existing credits. It saves you time and effort, especially if you ship regularly. Plus, with credits, transactions are processed faster and more smoothly.
2. Better Command Over Spending
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With credits, you can top up in advance and set a budget for your shipping costs. This allows you to better manage your expenses without the hassle of fluctuating charges. You’ll always know exactly how much you have left to spend, and it’s easy to track.
3. Unlock More Discounts and Perks
EasyParcel rewards users with extra perks when they top-up credits. For example, you can enjoy cheaper delivery rates (refer to the image above), free packaging, free credits, reward points, and more. These perks would be harder to manage with cash-based transactions since the system would be more complex for applying these benefits.
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4. Flexibility with Top-Ups
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Credits offer flexibility in how (online/offline) and when you top up. You can choose to Auto top-up when your balance is low or manually add credits whenever you need them. Plus, when you top up, you get more than just shipping—credits can also be used for packaging materials, marketing tools, insurance, and more.
5. Promotions and Loyalty Programs
EasyParcel often runs promotions and loyalty programs (EasyParcel Reward) that are easier to manage with a credit-based system. For instance, you can earn free credits or unlock exclusive deals like reward points, free packaging, low delivery rate and more just by topping up, encouraging repeat business and rewarding loyal users.
6. Security and Fraud Prevention
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Using credits instead of filling in payment details for every shipment adds an extra layer of security. Since credits are stored in your EasyParcel account, you don’t have to worry about sharing your payment details or entering sensitive information each time you ship a parcel. This minimizes the risk of fraud and protects both users and the platform.
7. Simplified Refund Process
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If there’s an issue with your shipment, it’s easier to manage refunds or adjustments with credits. Rather than processing a money refund, credits can be added back to your EasyParcel account, giving you more flexibility in how you use them for future shipments.
How to Make the Most of Your EasyParcel Credits
1. Don’t Let Your Credits Expire
Your EasyParcel credits last for one year. After that, they expire. To keep this from happening, you can set up auto top-ups, which will automatically add credits when your balance gets low. Or, you can top-up manually whenever you need more. Plus, we’ll send multiple reminder emails and SMS to let you know when your credits are about to expire, so you don’t forget! Even credits can’t be turned into cash, but you can use them for lots of other things that add value.
2. Top-Up and Get More Perks
When you top up your credits, you unlock even more benefits! You’ll get better delivery rates, free polymailers, extra credits, reward points, and other cool perks. This makes shipping cheaper and helps you get more value out of every top-up.
3. What Can You Use Credits For?
Credits are not just for shipping parcels. You can also use them to buy high-quality packaging materials like boxes and bubble wraps. Purchase Here
You can even get Marketing Tools like custom branding for your Air Waybill or set up WhatsApp tracking notifications for your customers. Another great use is purchasing insurance (EasyCover) for your parcels to insure your parcel against loss during transport with up to S$5000 coverage.
So, your credits can help you improve your whole shipping experience and make sure everything goes smoothly.
4. Don’t Share Your Account to Clear Credits
Sharing is not always caring. We’ve seen some users trying to “help” others ship parcels to use up their credits. While it may seem like a good idea, it’s not safe. Here’s why:
I. Illegal Shipments
You don’t know who you’re helping, and they might ship restricted or illegal items like drugs, and this might lead you to be caught by the Mata (Polices) for questioning ya!
II. Weight Disputes and Other Delivery Errors
If the parcel isn’t packed correctly or weighed properly, you could end up with penalties.
III. Privacy Risks
Sharing your account means sharing personal info like your mobile number, bank details, and email, which could lead to misuse or identity theft.
To get the best out of your EasyParcel credits, use them for shipping or purchasing useful services like packaging, insurance, or marketing tools. Set up auto top-ups to avoid expiration and enjoy extra perks. And remember—don’t share your account with others to clear credits. Keep your account secure and use your credits wisely!
