Table of Contents
What Is a Courier Service Agency?
A courier service agency is a logistics provider that handles the collection, transportation, and delivery of parcels and documents.
Types of Courier Service Agency
After analysing hundreds of courier service agencies operating in Singapore, we’ve categorised them into three main types. Each serves a distinct purpose.
1. Same-Day / On-Demand Courier Service Agency
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Courier Service Agency
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Delivery Time
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Best For
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More Details
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|---|---|---|---|
Lalamove
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Depends on destination
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Bulky items, multiple stops
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uParcel
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1-hour rush / 3-hour express/ Same Day Delivery
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Urgent documents, last-minute gifts
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Grab
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1 hour
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Small urgent parcels
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2. Local Delivery Courier Service Agency
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Courier Service Agency
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Delivery Time
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Best For
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More Details
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|---|---|---|---|
SingPost
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1-3 working days
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Reliable and popular courier
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TracX Logis
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1 – 2 working days
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Budget Local Delivery
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Ninja Van
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1-3 working days
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E-commerce, COD orders
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3. International Courier Service Agency
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Courier Service Agency
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Delivery Time
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Best For
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More Details
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|---|---|---|---|
FedEx
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1-2 working days
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Global express (Anywhere to Anywhere)
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UPS
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Delivery by end-of-day by UPS depends on countries.
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Wide coverage
(To over 200 countries), Heavy parcels (Up to 70kg) |
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SF Express
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Depends on destination country and subjected to custom clearance speed.
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China and Asia parcel delivery
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EasyParcel—Your All-in-One Shipping Platform
How to Choose a Courier Service Agency
After evaluating hundreds of courier service agencies, we’ve developed a simple decision framework. Here’s what we recommend you consider:
Step 1: Define Your Requirements
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Question
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Why It Matters
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|---|---|
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How urgent is it?
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Same-day costs more than standard 1–3 day delivery
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How heavy is it?
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Different couriers have different weight limits
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Where is it going?
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Local vs international – different couriers specialise in different routes
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What's your budget?
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Economy options start from S$2.45; premium express costs more
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Do you need COD?
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Only specific couriers (Ninja Van, J&T Express) offer COD
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Step 2: Compare Multiple Options
Based on our experience, the biggest mistake shippers make is defaulting to the same courier every time. Rates vary by weight, destination, and season. Always compare at least 3–5 options.
Step 3: Check Tracking
From customer feedback analysis, we’ve found that reliable tracking is the #1 factor that reduces customer inquiries. Choose a courier service agency that offers real-time tracking.
Step 4: Verify Pickup Service
Based on our operations data, free doorstep pickup saves shippers an average of 45 minutes per shipment compared to dropping off at a post office.
With EasyParcel, you can enjoy free pick-up services for couriers including TracX Logis, Ninja Van, J&T Express, SingPost and more.
Simple Steps to Book Courier Service Agency
1. Click on “Domestic” or “International” Tab.
2. Enter your origin and destination postcodes as well as parcel weight and click “Quote & Book” button.
3. Choose your preferred courier services and book now.
4. Fill in the sender’s, receiver’s details and parcel details then proceed to payment.
On-Demand Delivery
1. Click on “On-demand” Tab.
2. Enter your pickup points, drop off points (can up to 9 points), and pickup date. Then, click “Quote & Book” button.
3. Choose your preferred courier services and book now.
4. Fill in the pickup and drop off details, and parcel details then proceed to payment.
