Enjoy New Feature: Tracking WhatsApp To Streamline Your Order Update & Boost Customer Loyalty!

There are so many after-sales services that can boost your online and e-Commerce customers’ loyalty to your brand… and the easiest but most effective one? Notify your customers with their orders’ tracking numbers!

Introducing EasyParcel’s latest game-changer: Tracking WhatsApp. Seamlessly leveraging a popular communication medium, this feature offers customers an engaging way to access their tracking numbers. At just SGD0.08, it’s a must-have for online sellers, boosting loyalty and satisfaction.

Join the league of savvy sellers revolutionizing after-sales care by unlocking EasyParcel’s Tracking WhatsApp now! 

Table of Contents

Why Choose Tracking WhatsApp?📳

Nurturing customer loyalty is paramount and notifying your customers of their tracking numbers is the way to do it.  Check out why Tracking WhatsApp is the best tool to make it happen.

Notify Receivers Automatically

No more hassle to notify your receivers manually again, as you can simply turn it on and a message will be sent auto-magically!

Affordable Rate

What price would you like to put on the opportunity of smooth after-sales service? Priceless! But with Tracking WhatsApp, it's amazingly affordable.

Increase Customer Loyalty

About 87% of online customers will check their orders' live status per day. And these pool of online customers will surely appreciate if their sellers provide them the tracking numbers via WhatsApp as early as the order been packed and picked up.

How To Enable Tracking WhatsApp?📱

Via Single Parcel 

Enable the Tracking WhatsApp feature with a single click on the booking page.

Via Bulk Edit

At the cart page, just select parcels and click “Bulk Edit”. Click the drop-down list until you see Tracking WhatsApp and simply turn it on.

*Note:
– Tracking WhatsApp’s content is not customizable.
– The content will be standardized for all WhatsApp messages. 
– All WhatsApp messages are delivered by an automated system, it is important to note that it is not a customer support communication channel. 

Now that you see how easy it is to make your customers happylove your service and keep coming back to your brand.. it’s time to send a parcel and turn on that Tracking WhatsApp! 

Frequently Asked Question (FAQs)

What is Tracking WhatsApp on EasyParcel?
Tracking WhatsApp is a feature that automatically sends order tracking numbers to your customers via WhatsApp at just S$0.08 per message, helping you boost customer loyalty without manual effort.
How do I enable Tracking WhatsApp?
You can enable it with a single click on the booking page for single parcels, or use "Bulk Edit" at the cart page to turn it on for multiple parcels at once at EasyParcel.

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