How To Prevent Your Credit From Flying Away?

Hello there! This is a courtesy reminder that EasyParcel credit has a validity of 1 year from your latest top up date. So if you’re worried that you might not use up your credit in a short time, worry not, as you can slowly use up the credit for a year or extend the duration for another year easily!

Before your account expires, we will send you multiple reminders through SMS and email. The infographic below shows everything you need to know about EasyParcel credit.

Table of Contents

Credit-Validity-Flow

How To Check Your Account Validity?

1. Click on the arrow icon beside your profile picture and mouseover the green “Verified” label under your profile name to view the credit active date.

2. Mouseover the clock icon located beside your EasyParcel credits, you can view the account validity now.


3. Click “Account” > “Profile” on the side bar menu and click on the green “Verified” button under your profile name to check account validity.

If you require any assistance, feel free to contact us at here.

Frequently Asked Question (FAQs)

How can I prevent my prepaid credit from depleting quickly?
To prevent your prepaid credit from depleting quickly, monitor your spending regularly, only book shipments when necessary, and review your courier choices to select cost-effective options. Using EasyParcel’s dashboard lets you track credit usage and set alerts to stay in control of your balance.
Why does my prepaid credit reduce faster than expected?
Prepaid credit may reduce faster than expected if you book high-cost services, forget to compare courier rates, or incur additional fees like fuel surcharges or oversized parcel charges. Using EasyParcel’s rate comparison tools helps you choose the most economical services and avoid unnecessary costs.
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