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Tips to Solve Parcels Stuck In Customs Problem
1. Contact Your 3PL or Shipper
First, reach out to whoever shipped your goods. The shipper often will only deal directly with the seller, so contact the seller to find out if anything is missing, like the right paperwork. Make sure they also provide you with a tracking number to check the status of your package.
The easiest way to track your package is via EasyTrack. The shipper is usually the first point of contact when you think your shipment is stuck at customs.
2. Get in Touch with Your Courier
3. Check for Outstanding Taxes
4. Fix Missing or Incorrect Paperwork
One of the most common reasons for customs delays is missing or wrong paperwork. It could be as simple as a missing invoice, a customs form (like CN22 and CN23), or even the wrong documentation language. If you’re using an express service, they can help you figure out what’s missing and how to resolve it quickly.
Make sure everything’s to avoid customs headaches.
5. Be Patient (Sometimes Bo Bian)
Video Credit to @barnies_world
If you went with a slower shipping option like airmail, then customs delays can be a waiting game. Sometimes, random checks are done to verify the package’s content and declared value. Not much you can do here, except wait and hope for the best.
If your shipment is through the postal system, delays are even more common, and tracking info might not always be accurate. But no worries, your package will eventually clear customs. Just be ready to pay any taxes when they come knocking!
How EasyParcel Can Help
