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Returning a parcel is sometimes necessary—whether the item doesn’t fit, arrives damaged, or isn’t what was expected. A smooth return process helps reduce stress and saves time. This guide explains how individuals can return parcels easily, what to expect during the return process, and how EasyParcel helps make returning parcels simple and hassle-free.
Whether returning an online purchase or sending an item back to a seller, this article offers clear steps and helpful tips to ensure a smooth return experience from pickup to delivery.
Step-by-Step: How to Book a "Return Parcel" on EasyParcel
Domestic Delivery
- Fill in the origin and destination postcode.
- Provide the parcel weight.
- (Optional) Add parcel dimensions for a more accurate shipping rate.
- Click the “Quote” button.
- A list of courier rates will appear below, as shown in the image.
International Delivery
- Fill in the origin postcode.
- Enter the destination country and postcode.
- Provide the parcel weight.
- (Optional) Add parcel dimensions for a more accurate shipping rate.
- Click the “Quote” button.
- A list of courier rates will appear below, as shown in the image.
On-Demand Delivery
- Fill in the exact address of your pick-up location.
- Enter the address of your drop-off point. You can add up to 9 drop-off points.
- Select your preferred pick-up date and time.
- Choose the transport type.
- Click the “Quote” button to get the rates.
Step 4: Fill in the sender and receiver’s detail, parcel details and some add-on services, then click “Check out” button.
Step 5: Check again all the information and apply your coupon (if have) to enjoy lower shipping fee. After done checking, click “Pay Now” to proceed with payment.
Step 6: After payment is done, you can click the click “Print AWB” to download and print AWB for the particular shipment. For bulk download AWB, select all the shipments, then click “AWB” button below the page.
Have return parcel to send?
Return Parcel Made Simple & Affordable with EasyParcel
Flexible Courier Choices
You can select from multiple courier services based on your preferred delivery speed and budget.
Convenient Pickup or Drop-Off (PODU) Options
EasyParcel offers doorstep pickup or nearby drop-off points for added convenience. You can return parcels without affecting daily routine.
Clear Tracking Updates
You can check parcel updates throughout the return process.
Affordable Return Shipping Rates
EasyParcel provides cost-effective return shipping options with clear pricing. You can return parcels confidently without worrying about high fees.
Malaysia
Thailand
Indonesia



