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Hooray, congratulation on getting yourself a thermal printer from us! ✨
Now, you’re a step closer to a faster packing process and a better focus whenever you make use of the thermal printer. From preparing yourself to use sticker AWB to speed up the packing process for your shipments, here’re the quick tutorials for you to setup the thermal printer and kick start your delivery journey with sticker AWB!
What's a Thermal Printer?
A thermal printer is a printer that makes use of heat in order to produce the image on paper. It does not make use of ink or toner unlike many other printing forms but largely depends on thermal papers for producing the images, so it’s a great way to keep you save cost on AWB printing.
EasyParcel USB Sleek Thermal Printer (SP410)
EasyParcel Bluetooth+USB Thermal Printer (SoonMark M8)
EasyParcel USB Lite Thermal Printer
Setup Guidance ( Windows )
⚠ Update on driver file: Kindly download the driver file by clicking the button above and select printer name Gitfos GFLP801 on scene 2:20 upon setup.
Setup Guidance ( macOS )
- Speed up your fulfilling process by printing your air waybills in sticker format via thermal label printer.
- Compatible for all EasyParcel sticker air waybills.
- High speed printing.
- Compatible with Windows and Mac operating systems.
- 3 months warranty (does not include thermal head)
| Physical dimension | 160mm(length)x 82mm(width) x 86mm(height) |
| Maximum print speed | 180mm/s |
| Maximum print width | 108mm |
| Resolutions | 203dpi (8/mm) |
| Media sensors | Label edge detection, out of paper detection, gap detection, black mark detection, cover open detection. |
| Operating system | Windows/ macOS / Android /IOS (USB Interface/LAN) |
| Label types | Folded paper or roll paper, die-cut label, black mark paper |
| Label width | 42mm-108mm (suitable for all EasyParcel sticker AWB) |
A blinking red light indicates that the cover of the printer is opened. Just press and close the cover firmly and the light will turn green.
If the red light is flashing at an interval of 2 seconds accompanied by a buzzer beeping sound, it indicates that the printer is out of paper. Just reload your paper and the light will turn green.
There are a few possible causes:
- The paper roll is not loaded correctly. Just reload the paper in the correct direction and ensure it is well-fitted.
- Severe carbon deposits on the print head or dirty rubber roller. Just turn off the printer and wipe it gently with a damp cloth.
- Low Print Density. Just adjust the print density at ‘Printing Preferences’.
Friendly Reminder: Regular maintenance is needed and recommended once per month. The printer needs to be maintained when the printing is not clear, increased printing noise, unstable label positioning during printing, or obvious dust/particles are found on the print head, sensor, rubber roller etc.
Self testing is needed to check if the printer is working properly.
- Turn off the power switch.
- Press and hold the FEED button, then turn on the power switch at the same time.
- Wait for 1 to 2 seconds until the buzzer beeps. Then release the FEED button and the printer will automatically print the self-checklist.
Dear MacBook Users
If you’re facing this scenario: Unable to open the driver file
This is due to some applications not being signed by Apple and will not be able to be installed. Hence, you may follow these steps:
Open “System Preferences” >>> click “security & privacy” >>> go “General” tab >>> select “App Store and identified developers” >>> click “open anyway” button
This step is needed when:
- It is a first-time use.
- The label can’t be positioned correctly.
- Paper roll is replaced with another specification.
- After cleaning the sensor for the first use of loading paper.
- When the printer is reconnected.
Steps:
- Press and hold the FEED button for 2 seconds until the buzzer beeps.
- Release the FEED button and the printer will start label learning.
For MacBook users will have to connect with USB as Bluetooth feature unable to support.
Step 1: Make sure you have connected your computer with the thermal printer via USB. Then click on the “Download” button to install Printer Driver (for Win7 Win8 Win 10) at http://smkjjt.com/download/
Step 2: Go to “Settings” and turn on “Bluetooth”.
Step 3: Click on the “+” button to add a device and click on “Bluetooth”.
Step 4: Select “SMK-M8”. Then key in the pin number with “0000” or 1234” to connect with the thermal printer.
Step 5: The printer has connected successfully with your laptop now.
Step 6: Open the downloaded driver file and click on Printer Driver (for Win7 Win8 Win 10).
Step 7: Click on “Driver (for Win7 Win8 Win 10)”.
Step 8: Tick on “Accept” and click “Next”.
Step 9: Click “Next”.
Step 10: Tick on “Run Driver Wizard after unpacking drivers” and click “Finish”.
Step 11: Tick “Install printer drivers”, then click “Next”.
Step 12: Tick “Bluetooth”, then click “Next”.
Step 13: Select “SMK-M8”, then click “OK”.
Step 14: Select “4BARCODE 4B-2054D”, then click “Next”.
Step 15: Click “Next”.
Step 16: Click “Finish”.
Step 17: The driver is installing.
Step 18: Click “Close”.
Step 19: Select the printer and click “Properties” button. Then, go “page setup” tab, and select “4 x 6” (A6 size).
Step 20: If you want to print in faster speed or darker ink, you may go to “option” tab to select the speed or darkness that you preferred.
(p/s: greater darkness if higher number)
Step 1: Open the app and click on “Settings” on the bottom left corner.
Step 2: Click on “Device Connect”.
Step 3: Click on “Bluetooth Connection”.
Step 4: Allow your device connect with Bluetooth.
Step 5: Make sure your device is connected with “SMK-M8”.
Step 6: Click on “PDF Print”.
Step 7: Key in “100” for label width and “150” for label height then click on “Choice”.
Step 7(a): Select “90 degrees” for print direction if you’re printing for landscape AWB such as Qxpress and Mystery Saver. (Skip this step if you’re printing portrait AWB such as J&T Express)
Step 8: Proceed to choose the air waybill file that you’d like to print.
Step 9: Click on “Preview”.
Step 10: Adjust and fit the air waybill within the dotted line. Once adjusted, click on the crop icon on the top right corner.
Step 11: Click on the printer icon on the top right corner.
Step 12: Key in the “Number of copies” for your AWB and finally click on “Confirm Print” to print the air waybills from your thermal printer.
Landscape AWB Format For Android
Step 1: Open the app and click on the “Settings” on the bottom right corner.
Step 2: Click on “Device Connect”.
Step 3: Click on “Bluetooth”.
Step 4: Turn on your device Bluetooth connection.
Step 5: Make sure your device is connected with “SMK-M8”.
Step 6: You can come out from the app, search for your air waybill PDF file that you’d like to print and click “Share PDF”.
Step 7: Once you have selected your air waybill PDF file, proceed to share it to “SoonMark Print” app.
Step 8: Key in “100” for label width and “150” for label height then click on “preview”.
Step 8(a): Select “90 degrees” for Print Orientation if you’re printing for landscape AWB such as Qxpress and Mystery Saver. (Skip this step if you’re printing portrait AWB such as J&T Express)
Step 9: Adjust and fit the air waybill within the dotted line. Once adjusted, click on the crop icon on the top right corner.
Step 10: Click on the printer icon on the top right corner.
Step 11: Key in the number of “Print copies” for your AWB and finally click on “Confirm print” to print the air waybills from your thermal printer.
Landscape AWB Format For iOS
- Speed up your fulfilling process by printing your air waybills in sticker format via thermal label printer.
- Compatible for all EasyParcel sticker air waybills.
- High speed printing.
- Compatible with Windows and Mac operating systems.
- 3 months warranty (does not include thermal head)
| Physical dimension | 212mm (width) x 240mm (length) x169mm (height) |
| Maximum print speed | 152mm/s |
| Maximum print width | 127mm |
| Resolutions | 230dpi |
| Media sensors | Moveable reflective sensor (black mark/gap) |
| Operating system | Windows and macOS |
| Label types | Roll-fed or fan-fold |
| Label width | 25.4-118mm (suitable for all EasyParcel sticker AWBs) |
The red light is an indication that the printer has a problem with your thermal label. What you can do now is to ensure the thermal label is loaded correctly and well-fitted with the holder inside the printer.
Then, you can run the paper calibration steps as stated below:
- Turn off the printer first, long press the FEED button on the printer and do not release it.
- Turn on the power switch while pressing the FEED button.
- When the indicator light flashes red and flashes twice, immediately release the button, and the paper calibration is completed.
Take Note:
You need to do the calibration again every time when you change a new paper size or paper type, or the red light flashes during printing.
For more information, you can click HERE!
1. Adjust the printing preferences settings: Print Density & Speed
- Slower speed will result in a higher resolution.
- Increasing the number for darkness will result in a darker print. Setting the density too high will result in unwanted dark lines and/or labels getting too hot and sticking mid-way to the printer head. Decreasing this number results in a lighter print.
For Windows:
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Options]->[Print Speed]->[Darkness]
For Mac:
Look for drop down menu under [Printer Features] in the print prompt window,
- Feature Sets: select “Printer Options”
- Set the Print speed and Darkness, according to the demand.
2. Cleaning Solution
Cleaning the print head and rubber platen roller softly with wet cloth also helps to improve the print quality. (PS: NO using tissue)
For more information, you can click HERE!
Firstly, have a check on the thermal label whether it is loaded correctly. Then you may need to do paper setting and ensure all the settings at “printing preferences” are correct.
For Windows Users:
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Page Setup] tab->[Edit]
- Type: select “Die-Cut Labels”
- Label Size: set “100mm (width), 150mm (height)”
- Exposed Liner Widths: set “2mm (right and left)”
Then, go [Stock] tab,
- Method: select “Direct Thermal”
- Type: select “Label with gaps”
For Mac Users:
- First, ensure the paper size is set as “4 x 6” inch.
- Select【Printer Features】
- Feature Sets: select ”Media Setting” in the drop down menu.
- Method: select “Direct Thermal”
- Type: select “Label with Gaps”
- Gap Height: set as “3mm / 0.079 inch”
- Post-print Action: select “Tear Off”
- Occurrence: select “After Every Page”
- After first printing, remember to select “last used settings” before the next printing. (refer to the photo)
For more information, you can click HERE !
Dear MacBook Users
If you’re facing this scenario: Unable to open the driver file
This is due to some applications not being signed by Apple and will not be able to be installed. Hence, you may follow these steps:
Open “System Preferences” >>> click “security & privacy” >>> go “General” tab >>> select “App Store and identified developers” >>> click “open anyway” button
For more information, you can click HERE
Have you ever faced this issue when comes to printing air waybills? Don’t worry, all you need to do is simply adjust the printing preferences setting as below.
[Windows Users]
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Halftone]-> select [Ordered]
[Mac Users]
Look for drop down menu under [Printer Features] in the print prompt window,
- Feature Sets: select “Quality” >> Color Option: select “GrayScale”
- Feature Sets: select “Printer Options” >> set Darkness as 7 or above
Thermal Printer Driver For Windows
Thermal Printer Driver For MacOS
- Model Number: SP410
- Speed up your fulfilling process by printing your air waybills in sticker format via thermal label printer.
- Compatible for all EasyParcel sticker air waybills.
- High speed printing.
- Compatible with Windows and Mac operating systems.
- Dispatch within 7 working days and delivered between 2-4 weeks. You will receive tracking number via email once shipped.
- 3 months warranty (does not include thermal head)
| Physical dimension | 220mm(L)x 120mm(W) x 108mm(T) |
| Maximum print speed | 150mm/s |
| Maximum print width | 108mm |
| Resolutions | 203dpi |
| Media sensors | Label edge detection, out of paper detection, gap detection, black mark detection, cover open detection |
| Operating system | Windows and macOS (USB interface) |
| Label types | Folded paper or roll paper, die-cut label, black mark paper |
| Label width | 50mm-118mm (suitable for all EasyParcel sticker AWB) |
The red light is an indication that the printer has a problem with your thermal label. What you can do now is to ensure the thermal label is loaded correctly and well-fitted with the holder inside the printer.
Then, you can run the paper calibration steps as stated below:
- Turn off the printer first, long press the FEED button on the printer and do not release it.
- Turn on the power switch while pressing the FEED button.
- When the indicator light flashes red and flashes twice, immediately release the button, and the paper calibration is completed.
Take Note:
You need to do the calibration again every time when you change a new paper size or paper type, or the red light flashes during printing.
1. Adjust the printing preferences settings: Print Density & Speed
- Slower speed will result in a higher resolution.
- Increasing the number for darkness will result in a darker print. Setting the density too high will result in unwanted dark lines and/or labels getting too hot and sticking mid-way to the printer head. Decreasing this number results in a lighter print.
For Windows:
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Page] -> click [Advanced] -> [Density] -> [Speed]
2. Cleaning Solution
Cleaning the print head and rubber platen roller softly with wet cloth also helps to improve the print quality. (PS: NO using tissue)
Firstly, have a check on the thermal label whether it is loaded correctly. Then you may need to do paper settings and ensure all the settings at “printing preferences” are correct.
For Windows Users:
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Page Setup] tab –
- Page Name: 4.00” x 6.00”
- Paper Format: tick “mm”
- Click “manage” button, ensure paper width and length is “5mm”
Dear MacBook Users
If you’re facing this scenario: Unable to open the driver file
This is due to some applications not being signed by Apple and will not be able to be installed. Hence, you may follow these steps:
Open “System Preferences” >>> click “security & privacy” >>> go “General” tab >>> select “App Store and identified developers” >>> click “open anyway” button
For more information, you can click HERE
Have you ever faced this issue when comes to printing air waybills? Don’t worry, all you need to do is simply adjust the printing preferences setting as below.
[Windows Users]
Go to [Control Panel] -> [Printers and Devices] -> right click on [printer name…] driver-> click [Printing Preferences] -> [Halftone]-> select [Disperse]
[Mac Users]
Look for drop down menu under [Printer Features] in the print prompt window,
- Feature Sets: select “Quality” >> Color Option: select “GrayScale”
- Feature Sets: select “Printer Options” >> set Darkness as 7 or above
