Auto-send Shipment Details To Your Receivers Via Tracking Email

Let’s extend your customer service after the point of purchase by keeping your customers informed via Tracking Email!

You can now send tracking details such as selected courier, tracking number and even collection date to your receivers automatically via email upon check out the shipment from your cart.

With this, you can reduce customers’ questions about the status of their parcel delivery as the “Track My Parcel” button in the email can simply link to EasyTrack and automatically figure out the latest delivery statuses in seconds.

Table of Contents

SG-Tracking-Email

Here’s what your receiver will get in their mailbox when you turn on Tracking Email for the shipment: –

How much do I need to pay? Normal tracking e-mail is Free of Charge!

How To Apply Tracking Email?

Step 1: Book your shipment as usual.

Step 2: Turn on Tracking Email after you filled in parcel details and then proceed to check out.

Not only that, you can also customize your Tracking Email by adding in your own brand, change the theme color and even add in promotional banner to shout out for your latest promotion at extra S$0.05 only. Wondering how? Just click on the button below to find out more!

Frequently Asked Question (FAQs)

What is a tracking email?
A tracking email is a notification sent to recipients with delivery status updates, including tracking numbers and links. It helps customers monitor the progress of their parcel without needing to check manually.
Why should I use tracking emails?
Tracking emails keep customers informed with timely delivery updates, reduce support enquiries about shipment status, and enhance post‑purchase experience; EasyParcel lets you customise and automate these emails for your orders.
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