Singapore
Thailand
Indonesia
[2025 Update]
Hi there, how are you doing? Here’s a quick update. In order to speed up the process of resolving any problems or enquiries you might have on your deliveries, EasyParcel support team is fully providing support through contact form and live chat. Phone support is no longer available. Below are the details:-
- Contact Form (Domestic Shipment, International Shipment or General Inquiries): https://easyparcel.com/my/en/support/contact/
Need guides on submitting the form? We’re HERE to help!
- Live Chat: Chat bubble on the bottom right of our website.
We believe that with this new implementation, we will be able to focus all our strength and time in the stated support methods above. In hope you will be able to enjoy the maximum potential of EasyParcel support service.
We are truly thankful for your encouragement and interest in EasyParcel. If you have any enquiries, feel free to reach our super agents through the above methods and we will get back to you within 24 working hours (Monday to Friday, 10am to 6pm).
FAQ
- What is EasyParcel Malaysia’s contact number?
EasyParcel’s contact number is no longer available, but you can always reach them via email or live chat, which is better! - How to drop off my parcels?
You can choose the couriers that offer drop off service such as Pos Laju Drop Off, J&T Express Drop Off and more when booking. Locate the nearest drop-off point and simply drop you parcel there. - How to use EasyParcel?
New here? Learn how to use EasyParcel to get the most benefits to help your delivery journey. - How to measure volumetric weight?
The formula is L x W x H then divide by 5000. Compare this number to the actual weight. The higher number is the one the courier uses to calculate your shipping cost. So, even if your package is light, its size can still affect the price. By understanding this, you can pack smart and save money! So make sure to measure the volumetric weight right.
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