Postal Service in Singapore: What You Need to Know

Postal Service in Singapore What You Need to Know

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Postal service is one of the most common ways to send mail and parcels, both locally and internationally. For individuals and businesses in Singapore, knowing how postal service works—and how it compares to other delivery options—helps you choose the best solution for your shipping needs.

In this guide, we explain what a postal service is, the differences between postal service and courier service, and how EasyParcel can help you manage postal and courier deliveries more efficiently.

What is a Postal Service?

A postal service is a delivery system that handles letters, documents, and parcels through a nationwide and international network. In Singapore, the main postal service provider is SingPost, which offers services such as:

  • Standard mail and registered mail

  • SpeedPost for express deliveries

  • International postal shipping

Postal services are commonly used for documents, small parcels, and non-urgent deliveries.

How Postal Service Works in Singapore

Postal shipments are typically processed through a national network of post offices and sorting centres. Customers can drop off parcels at post offices or arrange pickups at designated locations.

Postal services usually operate on set delivery schedules with standard delivery timelines, especially for non-urgent deliveries.

Postal Service vs Courier Service — What’s the Difference?

Comparison 📮 Postal Service 🚚 Courier Service

Delivery Fees

Generally lower and more affordable, especially for letters and lightweight parcels

Higher cost, but reflects faster delivery and added services

Delivery Speed

Standard delivery timelines; not suitable for urgent shipments

Faster options available, including same-day, next-day, and express delivery

Tracking Visibility

Limited or basic tracking depending on the service

More detailed tracking with frequent status updates

Reliability

Reliable for routine, non-urgent deliveries

Higher reliability for time-sensitive and valuable parcels

Customer Support

Support handled through postal service channels

Dedicated customer support from courier providers

International Shipping

Parcels may pass through multiple postal networks, which can cause delays

Direct international routes with clearer timelines and handling

Best For

Documents, small parcels, and cost-sensitive shipping

eCommerce orders, urgent deliveries, and business shipments

How EasyParcel Helps with Postal Shipping

Save money with smarter choices

You can easily choose the most cost-effective option by viewing and comparing shipping rates in one place, helping you control shipping costs without guesswork.

Enjoy greater convenience

Book shipments online anytime without visiting a physical post office, saving time and reducing manual effort for both individuals and businesses.

Feel more confident with clearer visibility

EasyParcel allows you to track the latest parcel status for many services in one platform, reducing uncertainty and unnecessary delivery enquiries.

Simplify daily shipping management

Manage multiple shipments efficiently from a single dashboard, making it easier to stay organised as your shipping volume grows.

Frequently Asked Questions (FAQs)

How long does postal mail take in Singapore?
According to Singpost, local postal mail in Singapore usually takes 1–3 working days, depending on the mail type and delivery area.
How much is normal postage in Singapore?
Based on Singpost rates, normal postage in Singapore starts from S$2.95, depending on the mail category, weight, and service selected.
How do I send a postal item in Singapore?
You can send postal items by dropping them into SingPost posting boxes or visiting a post office. For documents or parcels that require tracking or faster delivery, EasyParcel allows you to compare courier services and arrange doorstep pickup online.
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