EasyParcel vs Traditional Courier Services: Which is Better for SMEs?

EasyParcel vs Traditional Courier Services: Which is Better for SMEs?
With online shopping and the growth of e-commerce today, sellers reply to deliveries so much more than ever. But for small or medium-sized businesses (SMEs), shipping is a necessary cost in their business. Choosing the right shipping partner can make or break customer satisfaction.
 
Traditional courier services have been around for years, but digital shipping platforms like EasyParcel are changing the game. In this comprehensive guide, we’ll provide an in-depth look at the key differences of each option. So, which type of couriers suits your business best? Let’s break it down!

⚡Key Considerations Between EasyParcel vs Traditional Courier Services

EasyParcel Traditional Courier

Pricing & Cost-effectiveness

  • Instantly compare shipping rates from 60+ courier services.

  • Get various top up packages and promo deals.

  • No long-term contracts or hidden costs.

  • Use a single fixed courier, stick at one rate.

  • Need to manually compare rates with other couriers.

  • Higher fees for SMEs without bulk agreements.

  • Less pricing transparency compared to an online platform.

Convenience & Accessibility

  • Quote and book shipments online anytime, anywhere with a user-friendly platform.

  • Integrates with 40+ e-commerce platforms for automated order fulfillment.

  • Enjoy FREE doorstep pickup — no more post office trips!

  • Booking may require complicated steps to book or visits to the branch.

  • Limited digital integration with online stores.

  • Drop-off locations may be far from your business.

Shipping option & flexibility

  • 60+ courier choices for domestic / international / on-demand shipping.

  • Easily switch between couriers based on cost & speed.

  • Greater flexibility to match your business needs.

  • Operate under a single network (less flexibility).

  • International shipping can be complicated.

  • Less adaptable to sudden changes in demand.

Tracking & customer experience

  • Real-time tracking across multiple couriers in one dashboard.

  • Automated tracking number updates keep customers informed.

  • Improves customer satisfaction with reliable delivery tracking.

 

  • Tracking varies in detail & accuracy.

  • Some services don’t offer automatic tracking updates.

  • Customer support can be slow due to manual processes.

Customer support & reliability

  • Live chat & email support for quick help.

  • Handles parcel disputes & claims directly.

  • All courier support in one platform – no need to chase different courier services.

  • Support depends on the courier company (response time may vary).

  • Claims & disputes require dealing with individual couriers.

  • Service quality may be inconsistent.

🎯Which Shipping Option Should SMEs Choose?

At the end of the day, SMEs need a shipping solution that’s a fast, affordable, and hassle-free with reliable support delivery service. EasyParcel ticks all the right boxes with its competitive rates, seamless online booking, flexible courier options, and also provides real-time tracking. No hidden fees, no complicated processes – just efficient, reliable shipping for your business.

🚀 Ready to Simplify Your Shipping with EasyParcel?

Sign up with EasyParcel today and start saving time and money on every delivery!📦✨

New to EasyParcel? Enjoy exclusive discount!

🚨 Campaign Spotlight 🚨
guaranteed-jackpot-booking-page-ads-banner

Top Up & Win Big with Guaranteed Jackpot!

Every top-up guarantees a jackpot gift! The higher you top up, the more exclusive rewards you unlock. You can get up to 3% of free credit, up to 12 months of free tracking SMS, up to 12 months of free personalized tracking page or dedicated account manager support.

Campaign period: 1st April 2025 to 30th April 2025

Haven’t Join EasyParcel?​

Shipping newbie? No worries! EasyParcel welcomes you with a sweet FREE S$6 for your first shipment. And that’s just the beginning! Sign up today and join the fun!

×