[TUTORIAL]HOW TO RESCHEDULE YOUR SHIPMENTS?

It is a frustrating experience to miss the collection after a long waiting. As EasyParcel are not a courier, we resell the courier services. We are always happy to assist if your parcel has not been picked up.

YOU CAN RESCHEDULE YOUR COLLECTION WHEN

  • Missed Pickup
  • Out Of House
  • Schedule Wrong Date

2 SIMPLE WAYS TO RESCHEDULE YOUR ORDERS

Live Chat

Missed out your parce colletion? You can now easily report to us via live chat to reschedule. Our support team would love to assist you on the line from Monday to Friday, 10am to 6pm (exclude public holiday)

Email

Shedule your shipments on a wrong date? Send us an email at [email protected] to let us know your most convenient date with the tracking number so we can update your selected courier company. And your email might reply within 24 hours.

HOW TO RESCHEDULE YOUR ORDER USING LIVE CHAT?

Step 1: Click on the pink bubble in the bottom right corner of our website.

Step 2: Fill in the information required and click on “Start Chat”. You can contact our support team for immediate response.

🚨 Campaign Spotlight 🚨
mid-year-mega-sales-new-booking-page-ads

🌟Mid-Year Mega Sales 2025: Top Up & Unlock Epic Rewards!​

Get ready, shippers — EasyParcel Singapore is cranking up the rewards this June with our Mid-Year Mega Sales 2025! Whether you’re a business owner or a casual sender, this campaign is packed with unmissable perks.

From 1st to 30th June 2025, earn up to 5x reward points with every top-up. That’s right — you could stack up a massive 250,000 points just by topping up your shipping credit like usual. And the rewards? They’re next level.

Ends on: 30th June 2025, 11:59PM

Haven’t Join EasyParcel?​

Shipping newbie? No worries! EasyParcel welcomes you with a sweet FREE S$6 for your first shipment. And that’s just the beginning! Sign up today and join the fun!

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