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Let’s be real – no one loves the feeling of not knowing where their parcel is. And if you’re running a business, the frustrating thing is you need to reply to a lot of messages from customers asking, “Hi, where’s my parcel ah?”.
But… with EasyParcel’s Tracking SMS, you can keep your customers updated automatically.
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What is EasyParcel's Tracking SMS?
Tracking SMS is a tool that automatically sends your customers their tracking number for each parcel you book with EasyParcel.
What makes it even better? You can customize the message to match your business – no more boring! Give your customers a nicer experience then they will purchase again on your shop.
The Benefits Of Tracking SMS🌟
1. Instant Updates
Customer no need to waiting, calling and send email to customer services. They can get real-time updates on their parcel’s journey through EasyParcel’s Tracking SMS, it’s so easy and fast.
2. Easy Access
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Forget to open your emails or app notifications. Customer can check their parcel status through their phone with an SMS link.
3. Build Trust
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Sending updates on time shows your customers you care about their experience. So, it can build a strong relationship with customers, and they can be loyal to your brand also.
4. Less Question
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When customers can track their parcel status on their own, you won’t get many messages like “Where’s my order?’ So, both of you can save your time.
How To Enable Tracking SMS
1. Single parcel
- ✅Book and send your domestic or international parcel as usual. Just enable the Tracking SMS feature with a single click on the booking page.
2. Bulk Parcel
- ✅Select “Send Parcel” then click on “Bulk Parcel”. All you need to do is select “Yes” from the Tracking SMS drop-down in the bulk parcel template, then upload your orders as usual.
How Much Is Tracking SMS?
At EasyParcel, it doesn’t have to cost much! You can enjoy the Tracking SMS feature for as low as RM0.25 per message.
Why Wait? 🌈
Want to keep your customers happy make their delivery experience better? Let’s use EasyParcel’s Tracking SMS today! 😊
So, what are you waiting for? Come to join us and get RM10 FREE COUPON!💖
FAQ
1. Do I need to install any app to track my parcel?
- No need ya! Your customer will get the tracking link directly through SMS. So, just click.
2. Is the Tracking SMS free?
- It costs just RM0.25 per message
3. Can I use this for bulk orders?
- Of course, can! Just select “Yes” in the SMS column in your bulk upload template.
