Peak season is coming. 11.11, 12.12, Black Friday, Christmas, Lunar New Year – your order volume will spike. But can your logistics company handle it?
This blog helps you prepare – not just survive. You will learn what happens to logistics networks during peak, how to plan ahead, and how EasyParcel helps you scale without headaches.
Table of Contents
What Happens to a Logistics Company During Peak Season?
When order volume surges, every logistics company faces the same challenges:
|
Challenge
|
Impact
|
|---|---|
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Capacity limits
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Sorting facilities reach maximum capacity
|
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Driver shortages
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Not enough delivery staff for increased volume
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Sorting delays
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Parcels sit in warehouses for days
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Missed pickups
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Couriers cannot collect all parcels on time
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Customer complaints
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"Where is my parcel?" inquiries skyrocket
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A good logistics company plans for peak. A bad one collapses under pressure. The difference is preparation.
Key Peak Seasons for Logistics Company in Singapore
|
Peak Season
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Typical Dates
|
Volume Increase
|
|---|---|---|
|
11.11
|
11 November
|
200-300%
|
|
12.12
|
12 December
|
200-300%
|
|
Black Friday
|
Late November
|
150-250%
|
|
Christmas
|
25 December
|
100-200%
|
|
Lunar New Year
|
January/February
|
100-150%
|
|
Ramadan / Hari Raya
|
March/April
|
50-100%
|
90 Days Before Peak – Laying the Foundation
What a Good Logistics Company Does 90 Days Out
|
Action
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Why It Matters
|
|---|---|
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Forecast volume
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Estimate how many parcels you will ship
|
|
Review carrier capacity
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Ensure your logistics company has enough drivers
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Negotiate peak pricing
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Lock in rates before surcharges apply
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Test backup couriers
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Have alternatives if your main logistics company fails
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How EasyParcel Helps
EasyParcel gives you access to 60+ logistics companies. If one reaches capacity, you can instantly switch to another – no new contracts needed.
60 Days Before Peak – Optimizing Your Logistics Company Strategy
What a Good Logistics Company Does 60 Days Out
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Action
|
Why It Matters
|
|---|---|
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Batch orders early
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Ship early to avoid last-minute rushes
|
|
Train staff on bulk tools
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Ensure your team can process high volume
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Set up automation
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Reduce manual work during peak
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Prepare packaging supplies
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Order boxes, tape, and mailers in bulk
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How EasyParcel Helps
- Bulk upload – Process up to 1,000 orders at once
- Batch label printing – Print all AWBs in one click
- eCommerce integration – Orders auto-import from Shopify, WooCommerce, TikTok Shop and more.
30 Days Before Peak – Final Logistics Company Checklist
What a Good Logistics Company Does 30 Days Out
|
Action
|
Why It Matters
|
|---|---|
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Confirm pickup schedules
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Ensure courier will collect daily
|
|
Test tracking systems
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Make sure customers can track their parcels
|
|
Review protection coverage
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Protect against peak season losses
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|
Communicate with customers
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Set delivery expectations early
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How EasyParcel Helps
- EasyTrack – Real-time tracking for customers
- EasyCover – parcel protection up to S$5,000
- Custom branding – Professional tracking pages and notifications
Peak Season is Coming – Automate Now
What to Do During Peak Season
|
Tip
|
Why It Matters
|
|---|---|
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Ship early in the day
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Parcels booked before 12 PM are more likely to be picked up same day
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Use multiple logistics companies
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Spread volume across 2-3 couriers to avoid overloading one
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|
Monitor tracking daily
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Catch delays early and inform customers
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Add protection
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Peak season increases risk of lost parcels
|
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Communicate delays
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Customers are more understanding if you tell them early
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What to Do After Peak Season
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Action
|
Why It Matters
|
|---|---|
|
Review performance
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Which logistics company performed best?
|
|
Analyze delays
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Where did parcels get stuck?
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Calculate ROI
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Did peak season surcharges eat your profit?
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Plan for next peak
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Start preparing 90 days in advance
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Backup Plan – What If Your Logistics Company Fails?
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If Your Logistics Company...
|
Do This
|
|---|---|
|
Misses pickup
|
Book an on-demand courier
|
|
Has sorting delays
|
Use a different logistics company for urgent orders
|
|
Loses a parcel
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Claim protection coverage (EasyCover) and reship immediately
|
|
Cannot handle volume
|
Split orders across 2-3 logistics companies
|
Benefits of EasyParcel
Save Cost
Compare rates from 60+ couriers side by side and choose the most affordable option for every parcel.
Save Time
Book shipments in minutes, print labels instantly, and track everything from one dashboard.
Real-Time Tracking
EasyTrack lets you monitor all parcels from one dashboard – regardless of which courier is delivering.
Parcel Protection
EasyCover protect your parcels up to S$5,000 against loss – peace of mind for every shipment.
eCommerce Integration
Connect your online store such as WooCommerce, Shopify, Tiktok Shop or more– orders auto-import and fulfill.
Bulk Upload & Batch Printing
Bulk process up to 1,000 orders at once. Print all Air Waybills in one click. Perfect for peak seasons.
Custom Branding
Add your logo to Air Waybills, tracking pages, SMS, and email notifications – every delivery reinforces your brand.
Team Management
Invite team members with role-based permissions. Control who can book, track, or view billing.
