Return Parcels Made Easy with EasyParcel

Return Parcels Made Easy with EasyParcel

Table of Contents

Returning a parcel is sometimes necessary—whether the item doesn’t fit, arrives damaged, or isn’t what was expected. A smooth return process helps reduce stress and saves time. This guide explains how individuals can return parcels easily, what to expect during the return process, and how EasyParcel helps make returning parcels simple and hassle-free.

Whether returning an online purchase or sending an item back to a seller, this article offers clear steps and helpful tips to ensure a smooth return experience from pickup to delivery.

Step-by-Step: How to Book a "Return Parcel" on EasyParcel

Step 1:  Login EasyParcel account.
Book parcel 1
Step 2: Click on “Order Shipments” then click “Quote & Book”. 
book parcel 2
Step 3: The “Quote & Book” page offers three delivery types—Domestic, International, and On-Demand. Choose the option that best suits your needs. 
 
Domestic Delivery
  1. Fill in the origin and destination postcode.
  2. Provide the parcel weight.
  3. (Optional) Add parcel dimensions for a more accurate shipping rate.
  4. Click the “Quote” button.
  5. A list of courier rates will appear below, as shown in the image.
book parcel 3- domestic

International Delivery

  1. Fill in the origin postcode.
  2. Enter the destination country and postcode.
  3. Provide the parcel weight.
  4. (Optional) Add parcel dimensions for a more accurate shipping rate.
  5. Click the “Quote” button.
  6. A list of courier rates will appear below, as shown in the image.
book parcel 3- international

On-Demand Delivery

  1. Fill in the exact address of your pick-up location.
  2. Enter the address of your drop-off point. You can add up to 9 drop-off points
  3. Select your preferred pick-up date and time.
  4. Choose the transport type.
  5. Click the “Quote” button to get the rates.
book parcel 3- on demand

Step 4: Fill in the sender and receiver’s detail, parcel details and some add-on services, then click “Check out” button.

book parcel 4

Step 5: Check again all the information and apply your coupon (if have) to enjoy lower shipping fee. After done checking, click “Pay Now” to proceed with payment.

book parcel 5

Step 6: After payment is done, you can click the click “Print AWB” to download and print AWB for the particular shipment. For bulk download AWB, select all the shipments, then click “AWB” button below the page.

download AWB (2)

Have return parcel to send?

Return Parcel Made Simple & Affordable with EasyParcel

Flexible Courier Choices

You can select from multiple courier services based on your preferred delivery speed and budget.

Convenient Pickup or Drop-Off (PODU) Options

EasyParcel offers doorstep pickup or nearby drop-off points for added convenience. You can return parcels without affecting daily routine.

Clear Tracking Updates

You can check parcel updates throughout the return process.

Affordable Return Shipping Rates

EasyParcel provides cost-effective return shipping options with clear pricing. You can return parcels confidently without worrying about high fees.

Frequently Asked Questions (FAQs)

Can I choose which courier handles my return?
Yes! You can select from multiple courier options multiple courier options based on speed, convenience, and cost, so your return parcel is delivered the way you prefer.
How long does it take for my return parcel to reach the seller?
Delivery times depend on the courier you choose, but EasyParcel provides an estimated delivery timeframe of each courier when you book the return.
I own a business. How can EasyParcel make my returns easier?
We give you one online platform to set up, manage, and track every return. You save time, get lower shipping rates, and give your customers a simple branded return experience that makes them more likely to shop again. Sign up for free now and get free S$6 coupons!
How do I track my return parcel?
You can track your return parcel via EasyTrack. You can enter up to 15 tracking numbers or EasyParcel order numbers and get the latest status of your parcels.
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