Whether you’re delivering parcels within Singapore or shipping products overseas, choosing the right courier service can make a significant difference to your shipping costs, delivery speed, and overall customer experience.
One of the courier brands available on EasyParcel is Janio, offering reliable solutions for both local and international deliveries. Through EasyParcel, businesses and individuals can choose between Janio Domestic Delivery for shipments within Singapore and Janio International Delivery for selected overseas destinations, all while enjoying online tracking, doorstep pickup, and convenient online booking.
Table of Contents
What Is Janio?
Janio is a courier service available through EasyParcel that provides both domestic and international shipping solutions.
Depending on your shipping requirements, you can choose between:
- Janio Domestic Delivery for deliveries within Singapore.
- Janio International Delivery for cross-border shipments to selected overseas destinations.
Both services are designed to provide convenient doorstep pickup, shipment tracking, and reliable parcel delivery, making them suitable for businesses as well as individual senders.
Janio Shipping Services Available on EasyParcel
Unlike some courier providers that specialise in only local or only international deliveries, Janio offers two shipping solutions through EasyParcel.
Janio Domestic Delivery
Janio Domestic Delivery is designed for parcel deliveries within Singapore.
It offers reliable islandwide delivery, making it suitable for online sellers, SMEs, and individuals sending parcels locally.
Some of the key highlights include:
- Shipping from S$3.65
- Delivery within 1–3 working days
- Singapore islandwide coverage
- Next-day pickup (book before 9:30 PM)
- No minimum pickup quantity
- Online shipment tracking
- Maximum parcel weight of 30kg
Please note that deliveries are unavailable to P.O. Box areas and hotels, and Janio Domestic Delivery is available as a pickup service only (no drop-off option).
Janio International Delivery
For businesses and individuals shipping overseas, Janio International Delivery provides an affordable international shipping option.
The service supports deliveries to selected international destinations with doorstep pickup and shipment tracking.
Some of the key features include:
- Shipping from S$10.70
- Delivery time varies depending on the destination and customs clearance
- Next-day pickup (book before 9:30 PM)
- No minimum pickup quantity
- Online shipment tracking
- Maximum parcel weight of 30kg
Certain destinations and address types are not supported, such as P.O. Boxes, hotels, restricted areas, Amazon fulfilment centres, and selected remote U.S. locations. Shipments to the United States with a declared parcel value above USD800 are also not accepted.
Janio Domestic vs Janio International
Choosing the right Janio service depends on where you’re shipping your parcel.
| Feature | Janio Domestic | Janio International |
|---|---|---|
| Service Type | Domestic delivery | International delivery |
| Starting Price | From S$3.65 | From S$10.70 |
| Delivery Coverage | Singapore | Selected international destinations |
| Delivery Time | 1–3 working days | Depends on destination & customs |
| Pickup | Next-day pickup | Next-day pickup |
| Booking Cut-off | Before 9:30 PM | Before 9:30 PM |
| Minimum Pickup Quantity | None | None |
| Online Tracking | ✅ Yes | ✅ Yes |
| Parcel Protection | ✅ Available | ✅ Available |
| Maximum Weight | 30kg | 30kg |
Both services provide doorstep pickup with no minimum shipment quantity, making them suitable for businesses that ship regularly as well as individuals sending occasional parcels.
Smart Shipping Features Available with Janio on EasyParcel
When you book Janio through EasyParcel, you also gain access to tools that simplify your shipping workflow.
Smart Address
Paste a complete address and let EasyParcel automatically populate the delivery details.
Smart HS Code
For international shipments, Smart HS Code suggests the appropriate HS Code based on your item description to help simplify customs declarations.
EasyTrack
Track your Janio shipments alongside other courier services from one tracking platform.
EasyCover
Protect eligible shipments with optional EasyCover parcel protection of up to S$5,000.
Shipment List
Manage, monitor, and download all your Janio shipments from a single dashboard.
Compare & Book
Compare Janio with other available courier services based on shipping rates, delivery times, and service availability before placing your booking.
How to Book Janio Through EasyParcel
Booking Janio only takes a few minutes.
Step 1: Login your EasyParcel account.
Step 2: Under “Send Parcel”, choose either “Domestic Delivery“ (for shipments within Singapore) or “International Delivery“ (for shipments overseas).
Step 3: Enter Shipment Details.
Domestic Delivery
1. Fill in the origin and destination postcode.
2. Provide the parcel weight.
3. (Optional) Add parcel dimensions for a more accurate shipping rate.
4. Click the “Quote” button.
5. A list of courier rates will appear below, as shown in the image.
6. Choose your preferred SingPost service and click “Book Now.”
7. Fill in all details included Sender Details, Receiver Details, Parcel Details and Add-On Services.
Sender and Receiver Details:
Parcel Details:
Enter the actual weight, dimension and content of your parcel.
Parcel Content:
Fill in your item name, price per item, and quantity.
Add-On Services:
i. Tick the box to add EasyCover for additional protection against loss.
Note: EasyCover availability depends on the courier selected. Learn more about EasyCover.
ii. Choose your preferred notification channel – SMS, Email, or WhatsApp. Click “Preview” to see how it looks, and click “Customise” to add brand message to the notification.
Note: Learn more about Customise Branding Servcies.
iii. Tick the “Mask Sender Details” checkbox. EasyParcel Next Gen will automatically hide your sender information based on your saved privacy settings.
Note: Mask Sender Details only available for certain couriers. Find out what courier is available for Mask Sender Details.
iv. Tick the “Custom AWB” checkbox. EasyParcel Next Gen will apply your saved AWB template automatically.
Note: Custom AWB is only available for certain couriers. Find out which couriers support Custom AWB.
8. Double check all details and click on “Checkout”.
International Delivery
1. Fill in the origin postcode.
2. Enter the destination country and postcode.
3. Provide the parcel weight.
4. (Optional) Add parcel dimensions for a more accurate shipping rate.
5. Click the “Quote” button.
6. A list of courier rates will appear below, as shown in the image.
7. Choose your preferred SingPost service and click “Book Now.”
8. Fill in all details included Sender Details, Receiver Details, Parcel Details and Add-On Services.
Sender and Receiver Details:
Parcel Details:
Enter the actual weight, dimension and content of your parcel.
Parcel Content:
Fill in your item name. Then, choose your item category from the dropdown menu. The HS code will be auto generated based on your selection.
Note: Learn more about Smart HS Code.
Add-On Services:
i. Select your preferred duties payment option – Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU).
Note: Learn more about DDP and DDU.
ii. Tick the box to add EasyCover for additional protection against loss.
Note: EasyCover availability depends on the courier selected. Learn more about EasyCover.
iii. Choose your preferred notification channel – SMS, Email, or WhatsApp. Click “Preview” to see how it looks, and click “Customise” to add brand message to the notification.
Note: Learn more about Customise Branding Servcies.
iv. Tick the “Mask Sender Details” checkbox. EasyParcel Next Gen will automatically hide your sender information based on your saved privacy settings.
Note: Mask Sender Details only available for certain couriers. Find out what courier is available for Mask Sender Details.
v. Tick the “Custom AWB” checkbox. EasyParcel Next Gen will apply your saved AWB template automatically.
Note: Custom AWB is only available for certain couriers. Find out which couriers support Custom AWB.
9. Double check all details and click on “Checkout”.
Step 4: Double check all the details and click on “Pay Now” to make payment.
Step 5: Your shipment has been booked successfully.
To download and print AWB, you can go to “Manage Shipments”.
Single AWB
- Click the three dots icon next to the shipment.
- Select “Print AWB” from the dropdown menu.
- A PDF file will automatically download and save.
Bulk AWB
For bulk downloads AWB:
- Tick the “Selected” checkbox to choose all your orders.
- A menu will appear at the bottom of the screen.
- Click “AWB” to download all AWBs in bulk.
Conclusion
Janio offers both Domestic Delivery and International Delivery services, making it a versatile shipping option for businesses and individuals with local and cross-border shipping needs. With domestic shipping from S$3.65, international shipping from S$10.70, doorstep pickup with no minimum quantity, online tracking, and support for parcels up to 30kg, Janio provides a practical solution for a wide range of deliveries.
Booking Janio through EasyParcel gives you even more flexibility. You can compare shipping options before making a decision, simplify bookings with Smart Address and Smart HS Code, monitor deliveries through EasyTrack, protect eligible shipments with EasyCover, and manage every order from a single dashboard. Whether you’re shipping locally or expanding to international markets, EasyParcel helps make every Janio shipment more efficient.
