Parcel forwarding is the process of sending parcels from one location to another through a courier or shipping provider. It can be used for both domestic and international shipments, helping businesses and individuals deliver parcels more efficiently. With EasyParcel, you can compare multiple courier services, book shipments online, and manage your parcel forwarding from one platform.
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Whether you’re sending products to customers, shipping gifts to family overseas, or expanding your business into new markets, finding the right parcel forwarding solution can make the shipping process faster, more affordable, and more convenient.
Parcel forwarding is an essential shipping service that helps businesses and individuals move parcels from one location to another, whether within Singapore or across international borders. Instead of contacting multiple courier companies separately, platforms like EasyParcel allow you to compare courier services, book shipments online, arrange doorstep pickup or drop-off, and track every parcel from a single dashboard.
In this guide, you’ll learn what parcel forwarding is, how it works, its key benefits, who should use it, and how EasyParcel simplifies both domestic and international parcel forwarding.
What Is Parcel Forwarding?
Parcel forwarding is the process of transporting a parcel from a sender to a recipient through a courier or shipping service. Depending on your shipping needs, it can involve deliveries within the same country or cross-border shipments to international destinations.
For businesses, parcel forwarding makes it easier to fulfil customer orders efficiently, while individuals commonly use it to send gifts, documents, or personal belongings to family and friends.
Today, parcel forwarding has become an important part of eCommerce and international trade, allowing businesses of all sizes to reach customers worldwide without managing their own delivery network.
With EasyParcel, you can access multiple domestic and international courier services through a single platform, making parcel forwarding simpler and more cost-effective.
How Does Parcel Forwarding Work?
Although shipping a parcel may seem straightforward, there are several steps involved in ensuring it reaches its destination safely and efficiently.
Here’s how parcel forwarding typically works:
1. Prepare Your Parcel
Pack your items securely using suitable packaging materials and measure your parcel’s weight and dimensions accurately.
2. Compare Courier Services
Different courier services offer varying shipping rates, delivery speeds, and service coverage.
With EasyParcel’s Compare & Book Smart feature, you can compare multiple courier services instantly to find the option that best suits your shipment.
3. Choose Pickup or Drop-off
Depending on the selected courier service, you can arrange a doorstep pickup or drop off your parcel at a designated location.
4. Complete Payment
After selecting your preferred courier service, complete your payment using either:
- Instant Pay for occasional shipments.
- Top Up & Pay to enjoy lower member shipping rates, reward points, shipping coupons, and exclusive promotional benefits.
5. Print Your Air Waybill (AWB)
Once payment is completed successfully, your Air Waybill (AWB) is generated automatically.
Simply print and attach it securely to your parcel.
6. Send Your Parcel
Your courier will collect the parcel during the scheduled pickup, or you can hand it over at the selected drop-off point.
7. Track Your Shipment
After your parcel has been dispatched, you can monitor its progress until successful delivery using EasyTrack.
Domestic vs International Parcel Forwarding
| Type | Domestic Parcel Forwarding | International Parcel Forwarding |
|---|---|---|
| Delivery Area | Within the same country | Between different countries |
| Customs Clearance | Not required | Required for most destinations |
| Delivery Time | Usually shorter | Depends on destination and customs |
| Shipping Documents | Basic shipping details | Customs declarations and shipping documents |
| Typical Users | Local businesses, individuals | Exporters, eCommerce sellers, international customers |
Why More Businesses Are Choosing Shipping Platforms Instead of Individual Couriers
Instead of creating separate accounts with multiple courier companies, many businesses now prefer using shipping platforms like EasyParcel.
A shipping platform lets you compare courier services, manage all your shipments from one dashboard, and access tools that simplify the entire shipping process.
This approach saves time, provides greater flexibility, and makes it easier to choose the most suitable courier for every shipment rather than relying on a single delivery provider.
Ship Your Parcels Anywhere with EasyParcel
Smart Shipping Features That Simplify Parcel Forwarding in EasyParcel
Booking through EasyParcel gives you access to a range of smart shipping tools designed to make parcel forwarding easier.
Smart Address
Paste your recipient's complete address—including the recipient's name, phone number, email address, street address, postcode, state, and country—and Smart Address automatically fills the respective shipping fields, reducing manual data entry and minimising address errors.
Smart HS Code
For international shipments, Smart HS Code suggests the most suitable HS Code based on your product name, helping you complete customs declarations more quickly and accurately.
Duties & Taxes Calculator
Estimate import duties and taxes before shipping internationally, allowing you to understand potential customs charges and plan your shipments with greater confidence.
EasyTrack
Track your parcel from pickup to delivery through EasyTrack, which supports 80+ courier services, giving you better shipment visibility throughout the delivery journey.
EasyCover
Protect eligible parcels with EasyCover, which provides optional parcel protection of up to S$5,000 against loss or damage, subject to the applicable terms and conditions.
Top Up & Pay
Businesses and frequent shippers can enjoy additional benefits with Top Up & Pay, including:
- Lower member shipping rates
- Exclusive shipping promotions
- Reward Points
- Shipping coupons
- Faster checkout for future bookings
How to Book Parcel Forwarding with EasyParcel
Step 1: Login your EasyParcel account.
Step 2: Under “Send Parcel”, choose either “Domestic Delivery“ (for shipments within Singapore) or “International Delivery“ (for shipments overseas).
Step 3: Enter Shipment Details.
Domestic Delivery
1. Fill in the origin and destination postcode.
2. Provide the parcel weight.
3. (Optional) Add parcel dimensions for a more accurate shipping rate.
4. Click the “Quote” button.
5. A list of courier rates will appear below, as shown in the image.
6. Choose your preferred SingPost service and click “Book Now.”
7. Fill in all details included Sender Details, Receiver Details, Parcel Details and Add-On Services.
Sender and Receiver Details:
Parcel Details:
Enter the actual weight, dimension and content of your parcel.
Parcel Content:
Fill in your item name, price per item, and quantity.
Add-On Services:
i. Tick the box to add EasyCover for additional protection against loss.
Note: EasyCover availability depends on the courier selected. Learn more about EasyCover.
ii. Choose your preferred notification channel – SMS, Email, or WhatsApp. Click “Preview” to see how it looks, and click “Customise” to add brand message to the notification.
Note: Learn more about Customise Branding Servcies.
iii. Tick the “Mask Sender Details” checkbox. EasyParcel Next Gen will automatically hide your sender information based on your saved privacy settings.
Note: Mask Sender Details only available for certain couriers. Find out what courier is available for Mask Sender Details.
iv. Tick the “Custom AWB” checkbox. EasyParcel Next Gen will apply your saved AWB template automatically.
Note: Custom AWB is only available for certain couriers. Find out which couriers support Custom AWB.
8. Double check all details and click on “Checkout”.
International Delivery
1. Fill in the origin postcode.
2. Enter the destination country and postcode.
3. Provide the parcel weight.
4. (Optional) Add parcel dimensions for a more accurate shipping rate.
5. Click the “Quote” button.
6. A list of courier rates will appear below, as shown in the image.
7. Choose your preferred SingPost service and click “Book Now.”
8. Fill in all details included Sender Details, Receiver Details, Parcel Details and Add-On Services.
Sender and Receiver Details:
Parcel Details:
Enter the actual weight, dimension and content of your parcel.
Parcel Content:
Fill in your item name. Then, choose your item category from the dropdown menu. The HS code will be auto generated based on your selection.
Note: Learn more about Smart HS Code.
Add-On Services:
i. Select your preferred duties payment option – Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU).
Note: Learn more about DDP and DDU.
ii. Tick the box to add EasyCover for additional protection against loss.
Note: EasyCover availability depends on the courier selected. Learn more about EasyCover.
iii. Choose your preferred notification channel – SMS, Email, or WhatsApp. Click “Preview” to see how it looks, and click “Customise” to add brand message to the notification.
Note: Learn more about Customise Branding Servcies.
iv. Tick the “Mask Sender Details” checkbox. EasyParcel Next Gen will automatically hide your sender information based on your saved privacy settings.
Note: Mask Sender Details only available for certain couriers. Find out what courier is available for Mask Sender Details.
v. Tick the “Custom AWB” checkbox. EasyParcel Next Gen will apply your saved AWB template automatically.
Note: Custom AWB is only available for certain couriers. Find out which couriers support Custom AWB.
9. Double check all details and click on “Checkout”.
Step 4: Double check all the details and click on “Pay Now” to make payment.
Step 5: Your shipment has been booked successfully.
To download and print AWB, you can go to “Manage Shipments”.
Single AWB
- Click the three dots icon next to the shipment.
- Select “Print AWB” from the dropdown menu.
- A PDF file will automatically download and save.
Bulk AWB
For bulk downloads AWB:
- Tick the “Selected” checkbox to choose all your orders.
- A menu will appear at the bottom of the screen.
- Click “AWB” to download all AWBs in bulk.
Conclusion
Parcel forwarding is an efficient way to send parcels locally and internationally, helping businesses and individuals connect with recipients through reliable courier services. By understanding how parcel forwarding works and choosing the right shipping solution, you can improve delivery efficiency, reduce shipping costs, and provide a better shipping experience.
EasyParcel takes parcel forwarding one step further by allowing you to compare multiple courier services, schedule pickup or drop-off, generate Air Waybills automatically, track shipments through EasyTrack, and manage every booking from a single dashboard. Whether you’re sending personal parcels or fulfilling customer orders worldwide, EasyParcel provides the flexibility and tools to make parcel forwarding faster, easier, and more cost-effective.
